|Avg. Flight Duration||2h 37m|
|Flights Arrive in||Amsterdam Schiphol|
|Flights Depart from||Madrid Barajas|
Pros: Auto rebooked for delayed flight and missed connection.
Cons: Seats not rebooked together, and it would have been possible. Broken seats all around us. Annoying flight attendants. Won't mention the screaming kids, but while the flight attendants were nagging passengers for everything, they didn't say a word to the inattentive parents of the screamers. Air conditioning didnt work well. Crazy small seats, no padding in seats. It was a tough flight.
Pros: Canceled reservation without any notice. Left me stranded at the airport. Horrible customer service
Cons: The flight was delayed 30 minutes, for no apparent reason; and therefore the connecting time at Madrid for me to get my flight to Chicago, which would have been 60 minutes if the flight was on time, was cut down to 30 minutes. And the terminal where the connection was was 25 minutes away -- and this doesn't include time for immigration at Madrid. I had to run all the way, break the queue, and made it though they had shut the gate and had to re-open it. The connections are poorly timed.
Pros: boarding was efficient. crew was polite and helpful.
Cons: seats were very close together, not much leg room.
Pros: In general, I have always had great flights when using Iberia; the MAD >NAP flight segments included.
Cons: Iberia Express uses smaller, Airbus320s and certainly packs passengers in! I'm 6'5"/191cm, and the flight between MAD to NAP almost 3 hours. That's a long time to sit with knees wedged into the unpadded seat in front of you. Window seats have even less room than aisle seats. It also makes things worse when passenger in front wants to fully recline their seat, passenger next to you wants to sprawl out - very claustrophobic! Also, there are no freebies on this flight charging for even a cup of coffee or glass of water!
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