Find Deals on Flights from Amsterdam Schiphol to Madrid Barajas (AMS - MAD)

There wasn't much not to like about this experience. From being on time, to the comfirt level, and the service we received.

The crew, as customary with Iberia, excellent. Very courteous and kind

No complaints.

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

Plane did not leave on time. We were waiting for 30 minutes for take off and no anoauncement was made. We got nothing in return

The boarding was on time, and quite fast

The seat next to the toilet had no windown. The food was very poor. The crew was no really nice or polite. They lost my laguagge

We went from A to B.

Nobody spoke any english, ONLY SPANISH. The seats were extremelly tight, we were offered nothing, not even water, and there were 4-5 girls in the plane yelling to each other about something that had happened and they had to kick out one of their friends and no one would tell them to be quiet.

leg room using buses to go to the plain excess of people on the buses to the airplane flight attendants making fun of passengers for having too much with them

Nice plane Crew was nice

Delayed

We ran threw Madrid airport to catch our connenting flight to menorca. As we arrived at the gate 5 minutes before take off, the woman at the desk was closing the doors to the loading deck while the plane was still at the terminal. She then told us the flight was closed and there was nothing she could do in a rude manner. She told us we had to go to the Iberia information desk where we found no one there to help us. We then went back to the gate and watched the plane sit connected to the loading deck for another 10 minutes where the woman was very rude again. Finally after waiting for 20 minutes for some to show up at the information desk we were able to get on the next flight. Unfortunately we spent most of the first day of our vacation sitting at Madrid airport.

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

Nothing really

The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.

The crew on this flight was great and there were lots of current movies to watch

Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure.

My Kosher meal never made it on-board. The cabin (and the airport) were way too cold

During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it.

Friendly staff Food was great Constantly handing out water and drinks