Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$222||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta and WestJet have all waived their change and cancellation fees on flights from Maine to New York LaGuardia. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Maine to New York LaGuardia.
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Scores according to KAYAK customer reviews
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Cons: "My flight got to New York so late!!!! I missed my international flight."
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Cons: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."
Pros: "The flight attendant putting my carry on overhead was much appreciated. The Starbucks coffee perfect and right temp."
Cons: "I liked it sll"
Cons: "Delayed 2 hours. Pilot said we were about to take off, sat in plane for another hour before we even moved."
Pros: "Flight/seat, legroom uncomfortable. Idiot sitting next to me also had music loud and didn't turn it down when I asked. This was during taxing to take off. I was going to bring it to the attention of the crew after seatbelt sign was turned off, but once the flight was in the air, the noise of the plane/flight was so deafening that I could hear the music anymore, and neither would the crew if I had bought it to their attention."
Pros: "Getting to destination"
Cons: "Being delayed 3 hrs so not getting my baby to bed until 10pm"
Pros: "Son got to see the cockpit after the flight."
Cons: "Flight did not leave on time. Weather conditions were not a factor."
Pros: "The service on the plane was very nice, the woman flight attendant was great. The drinks definitely helped get my through the deafening flight."
Cons: "I was not aware of how loud the last row on the plane would be, for two hours we had to listen to the roar of a jet engine, it would be nice if there was ear plugs we could be provided for this. Or if we were made aware of this before the flight started."
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "That the flight ran on time"
Cons: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."
Pros: "The crew and everyone was very informative and helpful in keeping us informed about our delays."
Cons: "Our flight was delayed 3 hrs also, my baggage was damaged."
Pros: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"
Cons: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"
Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"
Pros: "Polite attendants."
Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."
Pros: "My flights from Detroit to New York was great. The flight was on time arriving and departing. Since it was the holiday weekend, Delta did a great job!"
Pros: "the staff and the drinks options, but that is normal for me, I always like the drinks."
Cons: "The seating, for some reason I kept being placed by the emergency exits, but it's okay, we didn't have to use it."
Pros: "I liked the seating pace most of all for me being 6'7""
Cons: "I didn't like the eight dollars and change for Internet for a two hour flight. Really that rate should be based on the duration of the flight. That's fair."
Pros: "Timing for connecting flights was very good, no missed connections, no long waiting times."
Cons: "On one of my flights I could not pick my seat.. .it was assign to me, at the gate."
Pros: "Because of our delayed flight, which made us miss our flight departure at our layover location, we were upgraded to Comfort+. I'm happy that it was recognized that we were going to be delayed 2 hours to our destination, and were given a more comfortable flight because of it."
Cons: "Delayed flight which caused us to miss layover flight. Delta was quick to fix the issue and upgraded our seating to Comfort+. Time lost for vacation was my only issue."
Pros: "Cockpit kept us informed regarding minor maintenance delay."
Cons: "Was charged twice for one beverage. Also a receipt was not offered so this makes me think the flight attendant knew about the mistake but didn't want to address the error."
Pros: "Arrived within 15 minutes of scheduled time"
Pros: "I really enjoy Delta and how they treat my service dog and I. Many other airlines are rude and uneducated, but Delta has always been on point."
Cons: "There was nothing I disliked."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Cons: "For some reason I could not pick a seat until I got to airport. Very stressful."
Pros: "Staff all was good."
Pros: "First On and First Off"
Cons: "The passenger in front of me reclined for the entire airborne portion of the flight. I had her seat back in my chest all evening. The darkened cabin was pitch black. Disappearing flight attendant. Broken rear bathroom. Dirty Plane"
Pros: "LaGuardia is terrible. We sat on the ground at the gate for 35 minutes after boarding because (according to captain) the ground control was not allowing plans to move. then there was a 30 minute delay for take off because of the traffic jam. If LaGuardia can't handle the traffic you should direct your clients elsewhere."
Pros: "I was assigned exit row so I had extra leg room. Flight attendants were very nice and helpful."
Pros: "The flight was great and it was 30 minutes early ! What airline actually arrives early anymore ?"
Pros: "Seats were comfortable and sizable!"
Cons: "I was seated next to an oversize woman which whom I had to share my seat with, literally speaking."
Pros: "Easy to maneuver and get seating assignments."
Cons: "People in New York not so friendly."
Pros: "The all male crew was very courteous"
Cons: "The fact that I çouldnt even watch a movie on my tablet."
Cons: "Crew very bad no food for musslem"
Pros: "The service was great, I appreciated the on flight snacks and coffee, there was actually enough space to be comfortable, the plane felt relatively new and updated, customer service over the phone was helpful (in trying to book a different flight), and I'm overall impressed with the flight."
Cons: "There was a three hour delay for my flight because of equipment issues and then the delayed Delta flight I got on standby for (as number two) was oversold. Felt like Delta was a little disorganized with this aspect."
Cons: "We delplaned out on the tarmac and we're bussed to the terminal. Plane boarded very late with no explanation. Plane from n.y. to GSP was delayed multiple times. Again we deplaned on the ground and had to walk up a lot of stairs (difficult for a couple of elderly people). I will never fly delta again."
Pros: "Absolutely nothing."
Cons: "Booked my flight 2 weeks in advance, purchased travel insurance in case of emergency. A family member, the person I shared custody of a child with died of liver cancer, and Delta and the insurance company refused to honor my request for refund or reschedule."
Cons: "Delta used a word "delayed" for canceling a flight. This is deceiving! Not to mention an out an hour delay and the reasons could have been easily prevented; maintenances."
Pros: "Both flights on time!"
Pros: "very poor communication to the passengers the crew left us in the dark"
Cons: "lack of communication to let us know about the delay did not give updates horrible experience missed an important meeting"
Pros: "Everything it was fast clean"
Cons: "The airline needs to board and deboard by group number."
Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"
Cons: "on time departure"
Cons: "They canceled the flight"
Cons: "Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time."
Cons: "Flight delayed, interior of aircraft was deteriorating"
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Pros: "Very professional and friendly."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Pros: "The seats were comfortable and the employees were very nice"
Cons: "The flight was super delayed."
Pros: "On time"
Cons: "No refreshments"
Cons: "Delays, the crew members lied a lot about our delayed flight and they were extremely rude."
Cons: "The pilots did not show up for my flight after my other connecting flight was delayed and a previous fkight had been cancelled."
Cons: "Had to fly to JFK instead of LGA. so inconvenient"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Pros: "Flight was smooth, boarding was smooth, made good time in the air despite slight delay"
Cons: "We sat on the plane at the gate and then on the tarmac for quite awhile after some delays, but the air conditioning wasn't working. It was incredibly hot, uncomfortable, and I felt sick due to the temperature in the cabin It's just unacceptable to have to sit there in that condition!"
Pros: "The leg room on these flights is becoming a joke. I purchase upgrades seats always and was appalled on this trip how aa seems to be trying to rip off customers more and more with any trick they can come up with. My extra leg room was barely acceptable for any flight. I can't imagine those behind me."
Cons: "I really will avoid AA at all costs now. Just feels like a rip off every time I fly with them and their crew is rude."
Cons: "Uncomfortable; charged $50 for checking bags only to see them checked for others for free at the gate. Seat selection on our three flights that day were ignored on 2 of tge floghts."
Cons: "Always a problem with these guys"
Pros: "It was cool"
Pros: "The pilot was awesome! I felt very safe, and he was personable. He was very communicative about our short delay on the runway and also about the storm that we were passing. Very nice crew as well!"
Pros: "Flight attendants."
Cons: "Last Friday I had booked my flight for 8am, but when I woke up at 5am I found that they had just cancelled my flight without reason or rescheduling at 4:30am. I called the flight (American Airlines) and was put on hold for 45 minutes. Once I was able to get a hold of someone I rescheduled my flight to 7am, which was very rushed. I still managed to reach on time. my 1st stop was LaGuardia and there my gate was exchanged several times and my flight was delayed for 2 hours to Montreal Canada. I reach Montreal and missed my connecting flight to Winnipeg. Again American Airlines did not reschedule for me, the best they can do is give me a $12 voucher for food. So I get my rescheduled for a flight 3 hours later with an additional atop to Toronto. Unfortunately due to all these circumstances I miss one of the wedding events. I was supposed to reach Winnipeg at 4pm but end up reaching at 12:30am. When returning from Winnipeg, I came across more problems. My flight was cancelled due to weather, and again it is delayed for two hours. Our plane had left the gate and so when the airports in NY were closed we were far from the gate. They made us take our luggage and walk back to the airport. There were no clear instructions given and again I had to reschedule. I was stuck in a country with no family or friends at the airport two hours short of a 24hour day. I am really disappointed in the kind of treatment I received as a flyer, and I have flown many times with other airlines. I also don't buy from Kayak, and this will be the first and last time I ever do."
Pros: "Crew was very friendly. It was very comfort and the seats are very good."
Cons: "They changed the terminal for departure three times. Every time it changed al lot of people had to take the shuttle between terminals again. I don't think it was American Airlines fault, but the la guardian airport was not really customer friendly"
Pros: "Delayed 3 hours"
Cons: "Rude people"
Pros: "Nothing !"
Cons: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."
Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Cons: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"
Pros: "Very comfortable."
Pros: "Not a thing"
Cons: "Cancelled flight no rooms accommodation ect...the worst flight ever taken."
Cons: "There's no room for non skinny people. It was awful"
Pros: "Absolutely nothing"
Cons: "The service is horrible overall horrible, will never travel with American Airlines"
Cons: "I received a call about two hours before my flight that it was canceled and that I was rescheduled for a day later. I understand that these things happen, but I was given no refund or offer for compensation."
Pros: "staff was friendly and helpful."
Cons: "Nothing, last time flying this Airlines"
Cons: "The flight cansel"
Pros: "All flights were on time and at the gate. Seats seem to have more leg room on American flights."
Cons: "Having to go from PWM to CLT and then to Dallas in order to get to Springfield."
Pros: "I had a good experience"
Cons: "Nothing as such."
Cons: "Flight almost departed even though first flight was delayed due to terminal and gate issues."
Pros: "flight crew was good actual flight was good"
Cons: "boarded plane 20 minutes later than scheduled departure time spent over an hour on the ground waiting for take off - don't necessarily think this would be the fault of AA but frustrating none the less"
Pros: "Everything was great until I arrived in New York LGA. The staff at Atlanta's airport were great from the curbside checkin agents to the wheelchair attendant and gate agents so that they 45 minute delay due to air traffic in New York was hardly noticeable. The flight attendants were pleasant and friendly and the food was delicious. We actually arrived ahead of our adjusted ETA, after a very smooth flight."
Cons: "Upon arrival in New York, the 3 of us who needed wheelchair assistance waited and waited for them to come. Finally, the gate agents rounded up some wheelchairs that were sitting around nearby just to get us off the plane and to the gate area. After waiting about 15 minutes, while hearing the gate agents being told repeatedly by the wheelchair dispatcher on the radios that they were coming and were passing through security, 2 female attendants finally arrived and they took the two elderly ladies and off they went, leaving me there waiting. I continued to wait, and wait, and wait for ANOTHER 25 MINUTES, total of 40 minutes after arrival at the gate. The same dispatcher lady continued to say that my attendant was on the way, passing through security for the entire 25 minutes. He asked me to change wheelchairs because he liked his better. He didn't offer to take my laptop bag and put it behind. He took off down the concourse before my feet were even on the footrests, with me holding my legs out in front of me because the footrests were up. After 20 or 30 feet, I got him to stop and let me get my feet down. I told him our luggage was supposed to be at carousel E, so he took me to "A". He asked me if any of the bags there were mine, and I said, "Why would they be here? I told you we were on Carousel E!" So then he wheeled me to Carousel E, and since it had now been almost an hour, it was empty. He asked an attendant where my bag would be, and was told to check at the office, which was back over by Carousel A. Upon finally checking with the personnel in the office, he came out rolling my bags and stood them by me for me to deal with while he just pushed the wheelchair. I had told him I was taking Uber, so he deposited me curbside near the taxi stand, which was not anywhere near where Uber could pick me up and was gone. FINALLY, after arriving earlier than expected at 3:25, at 4:43 I was finally picked up by Uber to go on home. What a nightmare! I thought the wheelchairs were supposed to be waiting upon arrival????"
Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"
Pros: "Never in all my flying experiences have I had such quick baggage retrieval. I walked to the baggage claim area in Dallas and magically my bag was right in front of me and as if that wasnt enough the same thing happend when I returned to NY. If I can help it I will always fly American."
Pros: "The crew was nice!"
Cons: "Just a small plane, subject to turbulence. Not much that can be done, though if they ever redo the seats for a little more cushioning, that would be nice."
Pros: "Everything fine"
Cons: "No complaints"
Pros: "The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!"
Cons: "I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?"
Pros: "Nothing. I didn't take the flight."
Cons: "They didn't get me to New York. Our original aircraft was stolen to use for another flight. So we needed to wait for another plane that wasn't due until 90 minutes after our scheduled departure. This second plane had maintainence issues. After 4 hours waiting I got on a Delta flight."
Pros: "My legs were very uncomfortable to sit"
Cons: "seats were too close"
Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."
Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "People were polite."
Cons: "I got my flight switched earlier. Paid $57 for it. Then this flight got delayed almost 2 hours so I ended up in NYC at the same time and it threw off my whole work day."
Cons: "Comfort, service.., terrible'"
Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"
Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."
Pros: "I scanned my boarding pass with my cellphone."
Cons: "The flight attendants weren't friendly. They were rude. They NEVER shared their expectations for good passengers. Instead they just wasted a lot of time correcting passengers' bad behaviors. Got half a cup of juice with lots of ice. Thirsty all the time. I never could go and use the restroom."
Cons: "Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."
Pros: "Amazing flight attendants"
Cons: "The flight was delayed 3 hours and the gate kept changing. Awful"
Cons: "The delay"
Cons: "This flight was also delayed and changed departure time three times. This was the worst flight ever."
Cons: "3 hrs to board the damn flight"
Pros: "It was also 2 hours late."
Cons: "The crew was very rude and argued with me for not saying thank you to him after he gave me water. I had actually said Thank you but he didn't hear it. I don't mind saying it again."
Pros: "Staff excellent"
Cons: "Passengers space is insanely small, staff work under restrictive conditions"
Cons: "Why does the crew giving the announcement have to either hell into the microphone or why does the speakers so loud it was deafing!"
Cons: "The economy seats are obnoxiously small."
Cons: "My flight we canceled to LGA due to "weather". Every other airline had flights going to New York on schedule. To me, the reason was unbelievable. I was moved to a flight 12 hours later, at 540am. Not only was my flight time changed but I was now flying into a completely different airport. I had to stay in a hotel and pay $70 because United doesn't pay for a hotel if the cancellation is due to weather. I am outraged by this sudden change in plans. I will never fly United again and I will spread the word to everyone I know."
Cons: "No UBS charger on the plane!!!!!. I I cannot believe it . Not even in business class. Boarding always sucks. Wwhen will they ever learn that people can comfortably wait in the waiting area instead of being stacked up in front of the plane waiting for others to put their luggage away? It's ridiculous."
Pros: "Nothing at all"
Cons: "What are they charging for, I fail to grasp, No help in check in, pay for every bag you check in, pay for seat if you choose yr own, overpriced tickets, no meals, cramped seating. Worst airlines in the world."
Pros: "It was good , on time and quick destinations"
Cons: "Could be free wifi"
Pros: "Food, atmosphere, people!"
Cons: "Nothing not to like!"
Pros: "I like that my flight arrive on time. I mist say before a time and that was really good. I like almost everything about it."
Pros: "Again very skilled pilot in windy weather"
Cons: "Had to stand on bridge in crazy cold weather to pick up plane side check in. Just unfortunate"
Pros: "The flight attendants were professional and friendly."
Pros: "Every one was friendly. The plane was clean"
Pros: "The Crew was wonderful, warm and engaging. Made my fiancé and I feel comfortable."
Cons: "The inflight entertainment kept cutting out on me, I was watching a movie and never got to see the end because of connectivity issues."
Cons: "I have an 8 yr old boy & he & I were seated apart. The flight was packed, then we were seated together but there were 2 pairs including us that had duplicate seats. Needless to say the flight was delayed because the grumpy stewards couldn't fix the situation. The door was reopened so that the fate agent could finally resolve things. Stressful before a very turbulent flight, not fun, I'll never fly United again."
Cons: "Stop with the united airlines video. I bought the in-flight tv package but the in-flight United Airlines video, not the mandatory safety video, caused me to miss the end of my game. I don't care about seeing a commercial I'm already a customer."
Cons: "-Flight was 2 hours delayed getting to the gate because they kept saying they were "bringing it from the hangar." Does it really take 2 hours to bring a plane from the hangar? And why didn't they bring it before our scheduled departure? -Flight was then delayed another 1.5 hours because the fueler put too much fuel on the plane so we had to wait for them to send out another fueler to take fuel off. -Meanwhile, I was late for work and almost got fired because of this mistake. -They then proceeded to put my luggage on the wrong airplane so once we landed I had to wait another 1-2 hours for my luggage to arrive. -Meanwhile, all gate attendants had terrible attitudes when dealing with customer. I will never fly United again."
Cons: "Over 2 hour delay that started with maintenance again (this happened on 2 of 3 flights for this trip), that further delayed with the plane being late and de-icing for the weather. No in-flight entertainment and smaller seating than jet blue, yikes."
Pros: "Every detsil"
Pros: "Plane was sub-standard. Bad lavatory. Stewardesses gave wrong info about arrival terminal Only small toilet in rear of plane. No toilet in front Very bad experience"
Cons: "The turbulence was nuts, crew was rough, food was none!"
Cons: "Flight got delayed twice because they could not find a crew member/pilot. This was extremely unprofessional and I ended up having to get a flight with american airlines instead and they were awesome. Will never fly with united airlines ever again."
Pros: "Airline staff were friendly. Flight to O'Hare arrived late but what can u do? On flight to laguadia , I got no snacks and no soft drinks. economy class was like a sardine can"
Pros: "The service was quick by flight attendants, 5 minutes in the air we were served immediately. Then people were sleeping and relaxing. Thank you"
Cons: "Our flight was delayed at first and then we were all on the plane ready to take off when they noticed a computer malfunction. Everyone had to get off the plane. They told us to wait 4 hours for a new plane (until midnight). At 11pm they told us the new plane wasn't coming and that the flight was cancelled. Our only option to get back home for work Monday morning was to take a 3:15am bus to Logan and then a 6am flight from there. Longest night ever!"
Pros: "On time. Clean equipment."
Cons: "Small seats."
Pros: "The flight was grest only complaint I have ia that it ended up getting delayed by a hour which wasn't bad at all was just slightly inconvenience by it. Will fly united again in the future."
Pros: "On time arrival and departure"
Cons: "Boarding process awkward. I liked the 5 lanes, but once on the plane it took a long time for people to load their carry-ons. I was seated in an aisle and was in boarding group 2......??"
Cons: "Delayed flight"
Pros: "There was a weather delay and I went to pay for upgrade to a bigger seat and the airlines did it with out a charge. Thank you..."
Cons: "Never offered me a beverage, that is why a chose mediocre."
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Cons: "Flight was delayed by traffic control in NYC. Instead of just informing passengers why the flight was delayed, they just ignored the passengers and made people queue"
Cons: "paying for seats"
Pros: "Flight crew was amazing, they really work hard to make up for the bare bones no frills flight."
Cons: "$45 for a carry on? Seats are like folding chairs. They don't even recline. $3 for a bottle of water? on a 4 hour flight, no snacks, beverages and a barely padded metal chair that doesnt even recline? For a short hop it would be ok. For a trip cross country. NO WAY!"
Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."
Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."
Cons: "It was late, uncomfortable, and the ticket counter refused to help. Never again."
Pros: "You pay for what you get for No delays Nice flight attendants I would flight again"
Cons: "- No complementary snacks - No move or entertainment"
Pros: "I like everything about this airline..take off was on time...even landing was before schedule time.."
Cons: "i liked everything....I didn't had no problems...."
Cons: "I didn't like the fact that this airline is suppose to be the affordable airline and I actually spent more on this flight than my Delta flight and I got less out of it. There was no wifi available, if I wanted a drink or snack I had to pay for it and the seats weren't as comfortable as well as no power outlets available. I also had to pay for my carry on. I will no longer fly frontier. I do have to say the staff we very kind and professional."
Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Cons: "I booked because of the cheap rate. Only to find out at the airport that they charge 25 for carry on luggage...I knew they charged for checking luggage but for a carry on?! ridiculous. Adding those $50, price is the same or more expensive than other better airlines. There was no food whatsoever. Almost 4 hr flight and no food....the food they sell is basically snacks...not even a sandwich. The seats are insanely thin and hard. Entertainment? You have to pay for that. Never seen this kind of horrible service. I lost my flight coming back from NY because of the bad weather conditions. The airport was insane, we got off in the middle of the freeway because cars were not moving and started running. I left 3hs30 before my flight and still lost it...thats how crazy it was. Not only they didnt offer any help, they wanted to charge penalty and put me on a flight 4 days from then. Tried calling and explaining, no one cares. Never flying this company again"
Cons: "A family of 4 with 2 small children sat behind my colleague and I on a 6:30am flight from ATL to LGA. There were 2 small children who disrupted my entire flight. Constant banging on the back of our chairs, slapping the trays up and down for 2 hours, slapping the plane windows, etc. After repeated efforts to ask the parents to have their children stop, the parents could care less about the disruptive behavior of their children. Complaints were made to the crew to no avail. The children were disrupting the entire 5 rows around them. These passengers should have paid for my and my colleagues flight, in addition to their flight, as they cause one of the worst experiences on a flight I've ever had. After this flight, I believe there should be a policy that if you have children on a plane, you should be required to pay more, allowing the people around you to pay less or opt out of having to be seated next to a passenger with a child."
Pros: "I liked one stewardess who was very helpul unfortunately didn't get her name. Thin, tall, blonde hair. She was very attentive."
Cons: "The gate changed and it was 15 minutes to supposed departure time and no one announced it or signage. Flight was to leave at 1:20, we weren't updated of a delay. They got us inside the plane at 1:45 and flight didn't leave till 3p!! The seats were squished and no one would give us any info. Close to departure the pilot said there was a maintenance issue. The other 2 female stewardesses were bitches. An asian one with short hair and a chubby blonde one in about her 60s."
Pros: "Customer service was great. The flight was smooth."
Cons: "Ignorant passengers."
Pros: "Very Affordable"
Cons: "You have to pay for drinks (only water is free), plane has no entertainment at all. Not even a large screen in the front. The seats are really not luxury."
Cons: "That the airline charges more for carry on and for coffee. The flight attendants were also rude."
Pros: "The flight attendants were great"
Cons: "The ticket agents,in Atlanta, were horrible"
Pros: "The seats"
Cons: "Hidden fees for carry on and flight crew was unable to even fill my water bottle. American airlines were able to do so even if it was not filled up all the way."
Pros: "It was recovered and shipped to my hotel with refunds but was required for work purposes"
Pros: "Both flights arrived early. The seat was comfortable enough"
Cons: "It should have been made clear at time of purchase that carryon baggage is so expensive. Also, I did not like to pay extra to reserve a seat, but it seemed that I could not complete the advance checkin otherwise."
Pros: "I had an enjoyable experience with Frontier. Staff and Crew were amazing. The only minor gliche is the seats or maybe just my seat didnt recline. Other than that I enjoyed my flight to NY. Im sure ill enjoy the flight back to Atl as well...hopefully!"
Pros: "It was really fast flight i loved it."
Pros: "I was not aware of paying for the seats. I bought the tickets on kayak.com, but I can't remember seeing anything about paying for seats and carry on. The staff was great and funny at times. I thing airlines need to put all charges up front that includes kayak.com"
Cons: "I did not like the counter person messing up my baggage fee 4 times and then the flight attendant spilling my drink all over me."
Pros: "NOTHING ABOUT THIS FIRST EXPERIENCE AND MAY SERIOUSLY NOT FLY FRONTIER AGAIN."
Cons: "TOO PRICEY FOR A 1ST CHECKED BAG. REQUESTD/PREFRRED WINDOW OR AISLE SEAT AND WAS DENIED WHEN THEY WERE EMPTY SEATS ON MY FLIGHT AND AFTER BEING TOLD IT WAS A FULL FLIGHT - THIS WAS A LIE. STA IN A MIDDLE SEAT WHERE ON MY RIGHT AND LFT SIDES WERE TWO HEAVY SEAT PASSENGERS WHER ONE OBVIOUSLY SHOULD HAV BOOKED 2 SEATS. I HAD TO SIT UNCOMFORTABLE THE ENTIRE TRIP - NOT GOOD. MY REQUEST TO MOVE WAS NEVER ANSWERED AND IGNORED. AND, FLIGHT WAS DELAYED DUE TO AN EQUIPMENT ISSUES CAUSING ME TO BE LATE TO A MAJOR EVENT. CHECK IN PROCESS WAS HORRIBLE, LONG AND OTALLY DISORGANIZED. I WILL THINK HARD BEFORE I FLY FRONTIER AGAIN."
Cons: "The flight was a rip-off. I was charged for seating and carry-on luggage which were not on the advertised price."
Cons: "After leaving the airport 4 hrs late we still had to pay for snacks. I feel that with all their extra charges they could've at least comped a can of soda and peanuts for the inconvenience."
Pros: "There was nothing about the flight or airline or experience that was good"
Cons: "The plane is beyond terrible axles in like sardines very uncomfortable seating u basically Jane to pay extra to breath no complimentary snacks seats are like sitting on a metal plank people were very strange would never fly this airline again!!!!"
Cons: "First off, they charge you $40 for carry on luggage, CARRY-ON! It's actually cheaper (and ridiculous) to check in your luggage, which makes no sense since it requires employees to do that when it would take no money for them to have me lift my bag over my head to put it in the overhead compartment. The seats are terrible and you even have to pay for water on the plane. I'm surprised they didn't charge me to use their bathroom. It's basically a flying tin can managed by a company that likes to scam people into thinking they're getting a great deal for a flight when they'll have to pay for every extra that all other flights are a slightly higher price provide for free. I will NEVER fly with Frontier. You should read up on their horror stories - they've refused flights to children traveling alone. I hope they go bankrupt."
Pros: "Great efficient service, safe flight in timly matter"
Cons: "All was good"
Pros: "The crew was entertaining"
Cons: "The seats are tiny & they charge for carry on luggage."
Cons: "After booking through kayak, Frontier never contacted me. The reason why:$45 fee for carry on! Each way! Per person! At $198 round trip that's about 45 % surprise increase. If you fight they threaten you with $60 at the gate and I saw someone had to pay it. Also, delays of an hour both ways. NEVER flying Fronteir again. Never booking through Kayak as they shouldn't be helping these crooks hide their surprise highway robbery."
Pros: "I missed my flight"
Cons: "I missed my flight"
Pros: "It was a nice flight overall. Love the planes with the animals on them!! Very cute."
Cons: "I think this is the first flight I've been on that charges for a cup of coffee."
Cons: "no food or entertainment were provided as part of fee"
Pros: "Departure was on time. Arrival was on time. Smooth flight. Inexpensive."
Cons: "Food and snacks were additional. No entertainment. Check-in for luggage was not included."
Pros: "Nice Crew but they look so tired."
Cons: "No entertainment, Seats were narrow and NO LEG ROOM, Every little thing is an additional cost. SNACKS EXPENSIVE AND NOT EVEN A OPTION OF A GLASS OF WATER IS OFFERED. THE PLANE SMELLED FUNNY, SO MUCH STAFF FOR NOTHING, SEATS ARE SO DAMN PLAIN AND CHEAP. NO TV. WHEN I COMPLAINED SHE SAID WHAT CAN YOU EXPECT FOR WHAT YOU PAID."
Pros: "Speed of service and def love the price ☺️"
Cons: "No food, no entertainment..."
Cons: "They lost my bag - first time flying Frontier. Bad first impression to say the least."
Pros: "The crew was very attentive."
Cons: "The flight was 2 hours delayed."
Cons: "$40 for a carry on bag is outrageous. Will never fly frontier again"
Pros: "more leg room. crew was nice, polite and organized"
Cons: "don't even get nuts or cookies. Just water."
Pros: "Flight was late, seats were terrible, food service minimal, but price was FANTASTIC. Overall -- just fine."
Pros: "Crew on board was friendly enough."
Cons: "Thin aluminum seats covered with thin vinyl padding. Get ready for a stiff back and a sweaty butt. New and improved seat tray table - shrunk down to the size of an iPad mini... Great. Tea is no longer free. A checked bag fee applies (fine). But a carry on bag fee?? Even better - the carry on bag fee is MORE than the checked fee. Hilarious. This is the first airline that did not do me the courtesy of an upgrade to emergency exit row at the gate (I'm 6'5). How much for that extra legroom? $80. On a $150 flight. Awesome. Some frontiers are worth exploring. This one holds nothing but shock and dismay. AVOID AT ALL COSTS."
Pros: "The crew was very friendly."
Cons: "Paying a carry-on fee felt like I was being nickel-and-dime'd and it didn't help that the seating felt very tight and uncomfortable. Will not fly with Frontier Airlines again."
Cons: "Seats don't recline, plane was freezing, only offered water"
Airlines flying from Maine to New York LaGuardia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights