Daily cleaning, installation of cabin HEPA filters on flights from Manhattan to Caribbean
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 00m
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Scores according to KAYAK customer reviews
Pros: "No complaints. The staff was fantastic"
Cons: "My seat wasn’t comfortable....normally it is... not sure what happened this time around"
Cons: "2 1/2 hour delay; confusing messaging from staff about having to get a hotel because the delay caused us to miss our connection; but then we were told to hurry and get our connection anyway; there's no padding in the seats - very uncomfortable."
Pros: "American Airlines officially has the most uncomfortable seats. The seats barely recline at all, the cushions on the seats are thin and they simply pack too many seats on the plane to not feel like you’re packed in a can of sardines."
Cons: "Re-design the seating on your planes. It sucks at this point."
Pros: "Confortable seats"
Pros: "Good crew. Good movie selection."
Cons: "Seat 20D stereo plug on screen was very finicky, lost audio until I twisted the plug. Happened any time I moved the headset cord."
Pros: "pilot kept us informed"
Cons: "in cabin air quality odorous and poor"
Pros: "Wonderful flight attendants in both our flights."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Pros: "Entertainment system was great."
Cons: "Some crew does a little rough service but not but. Probably too busy for them."
Pros: "Very friendly crew"
Pros: "On time, kind crew"
Cons: "Bigger seats"
Cons: "There was no movies in flight while returning back"
Cons: "Short flight there was no entertainment but that’s ok"
Cons: "The crew was very disappointing!!!!!!"
Cons: "Asked for ginger ale, was not given one"
Pros: "Attentive and caring flight crew. Speedy and efficient boarding."
Cons: "Food was not that great. Entertainment Monitor kept freezing which was a bit annoying."
Cons: "Let's take a minute to thank American Airlines for assigning a 34 year old US Air plane without power outlets, entertainment options or even working personal lights for a trans-Atlantic flight. On the positive side, the seats were also very uncomfortable and had ashtrays!"
Pros: "Offered a seat in the exit row at the gate. Accepted it, of course. Duh."
Cons: "Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules."
Cons: "Business class crew was extremely rude and unfriendly."
Cons: "We were told that our flight could not leave due to the absence of the pilot who was flying in from Detroit. Not sure why there was not a pilot available when there was a plane available."
Cons: "Flight was delayed by untold circumstances causing us to miss our connecting flight to Venice."
Pros: "quick flight"
Cons: "seats are very cramped"
Cons: "They didn’t board us closer to the front just because we had an hour layover. Barely had time to go thru customs n tsa to make it to the gateof our connecting flight."
Pros: "Not much"
Cons: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."
Cons: "Seats are small and not ergonomic"
Pros: "The movie selection was great, the movie player barely worked."
Cons: "The movie player/touch screen barely worked. The food is terrible."
Pros: "Crew does it’s best under miserable conditions. I love a nonstop flight."
Cons: "We were delayed over half an hour due to a broken tray table. Really. A 5 hour flight has no meals available, not even ones you can buy. Water and drinks were brought around once. ONCE in 5 hours. My husband and I were crammed in Middle seats 2 rows apart. And we had to pay extra to get those. Because they charge to check bags everyone brings their carryons on board."
Pros: "Very smooth. Outstanding A-321 platform."
Cons: "No place to plug in my dying phone. All Group 7-9s had to check bags. This is unacceptable. Had to wait on connecting passengers (didn't know the airlines did that anymore). I am tired and have to go to work at my usual time since the flight landed late."
Pros: "Everything went smoothly from start to finish. On time departure. We did have to wait for a gate to open up in San Jose. It was a completely full flight."
Cons: "No gate being available upon an on time arrival."
Pros: "American Airlines are getting worse and worse with each trip."
Cons: "Left over 2 hrs late. First excuse was that they had to fix a seat cushion!!! Then news of technical problems were kept vague. Eventually we were out on a different plane. Apologies and the like were nothing more than minimum necessary politeness."
Pros: "The flight boarded really quickly with absolutely excellent service from the flight crew. The pilots and crew were so considerate, and helpful. They totally took care of all of us. From the time I got on to the flight to the time I got off the crew were there to make sure I was taken care of."
Pros: "Flew a 787, so pretty new aircraft. That meant good seat-back entertainment system. Got to watch 2 complete movies - one before we got off the ground. Keep reading..."
Cons: "The flight boarded just fine. Then, about the time we should have been pushing back from the gate, a flight attendant comes on the PA asking for a licensed doctor. Several minutes later, they announce that there's a medical emergency and EMTs are on the way. Said EMT comes down the aisle with a wheelchair. I assume they took that passenger off the back, because they didn't come back by me. We finally leave the gate only to find that the weather we were supposed to get out ahead of had now rolled in, and we're stuck on the taxiway for an hour and a half. Once we finally got airborne, things went well. When we arrived at LAX, we parked in a remote area and had to bus to the terminal. So, while none of this was really anything American could have prevented, it made the flight more of an ordeal."
Pros: "This was great!"
Cons: "Every leg of my journey I was charged for two pieces of luggage. I thought this was ridiculous and unfair."
Pros: "Seat next to mine was free. Ice cream was good."
Cons: "The crew looked sad at best, angry at worst. Never smiled. It looked like they felt like they were in bondage, not rude but very much like they hated their jobs. Two flight attendants were obese, the rest were just overweight, all but one unkempt, sloppy, washed out. Worst looking crew I've ever seen. I think they belong in another field. No inflight film after many attempts to re-boot system. What has happened to American Airlines standards, they used to be so high?"
Cons: "They run out of food in Business Class. Service was the same as in coach."
Pros: "Flight itself was fine"
Cons: "Check in was the worst. 1.75 hours just to check bags. Barely made flight when arriving 3 hours before"
Pros: "The crew was great, very attentive."
Cons: "A flight from Paris to Miami is 9 Hours without delays. We had bad weather so it was 11 hours. There's no excuse for inflight video not working. If I'd paid for First Class you can bet I'd be comped something. But for the rest of us, TFB!. Such is the way of airline travel, you pay for a product you don't entirely get."
Pros: "The flight was short and on time."
Cons: "Airlines should board from the back first. That would eliminate all the jostling of passengers already seated in the front, as well as the clogging of aisles as passengers trying to load their bags into overhead bins or under seats bar the way for passengers with seats behind the people blocking the aisles. It would also make it easier for flight attendants to get to passengers who need assistance. Seats are too narrow for the size of most American passengers. The people next to me on both my flights took up part of my space and pressed against me because their upper bodies were too large to fit in their seat space. Paying to check a bag on a domestic flight is very irritating."
Pros: "Easy to get on and off"
Cons: "On a 5.5 hour flight, a snack would have been nice. Crew needs to be friendlier like in the old days."
Cons: "Would at least like a choice of a snack instead of cookies I don't care for."
Cons: "Flight was very late. Boarding was not good!"
Pros: "This flight was comfortable and the crew was very nice"
Pros: "Very good crew. The gate personnel also made the best of a bad situation."
Cons: "The 90 min delay and multiple postponements were a huge problem. The fact that there was such a long delay that there was another flight to the same place leaving approx 5 min later and then an hour later is pretty sad. And loading from the gate consisting of walking through cattle gates across the Tarmac was slightly irritating. In the future if you can't find enough working aircraft, make better arrangements."
Pros: "All good - with every aspect of the trip."
Cons: "Separated from luggage"
Airlines flying from Manhattan to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Manhattan to Caribbean
Masks required on board, masks provided on flights from Manhattan to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from Manhattan to Caribbean
Testing for antibodies, testing for symptoms for flights from Manhattan to Caribbean
Waiving of change fees. Search flexible flights from Manhattan to Caribbean