Avg. Flight Duration | 3h 25m |
---|---|
Flights Arrive in | Bangkok Suvarnabhumi & other airports |
Flights Depart from | Manila Ninoy Aquino Intl |
Flight Price | $155 |
Distance | 1,358 miles |
Airlines | Cebu Pacific, Malaysia Airlines, Philippines AirAsia, Scoot, Philippine Airlines, Jetstar Asia |
Pros: Fast boarding, Good landing and fast travel
Cons: Last minute change in Boarding Gate
Pros: I enjoyed the captains announcements
Cons: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
Pros: Friendly crew, quick boarding, landed ahead of schedule!
Cons: The cabin temperature was too cold!!
Pros: On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite.
Cons: If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!
Pros: Smooth flight, friendly service.
Cons: We sat on the tarmac as take-off was delayed by 45 minutes.
Cons: They charged for the ticket but blocked the ticket so i had to buy mew ticket
Pros: Everything was really good
Cons: But the flight left and arrived 30 minn late!
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: Crew on board did their best.
Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.
Cons: He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.
Cons: Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best.
Cons: Super delayed flight, no special lanes for those who web checked in already and dirty seats
Cons: Horrible
Pros: Nothing
Cons: At least free water would have been ok. Paying ng for a glass for a water? What a joke
Pros: Good looking flight attendants
Cons: 7 hrs late, freezing cold, Couldn't understand Captain's English. Terrible website - just doesn't work.
Pros: N/A
Cons: The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!
Pros: Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.
Pros: comfortable seat
Cons: No TV on plane
Pros: Price
Cons: Everything but the price. Worst customer service ever!!!
Pros: On time. Service on board simple. Crews are friendly
Pros: American carriers should take note and work to improve passenger comfort and experience.
Cons: A better entertainment system would be nice.
Pros: Nice plane, good flight attendants, plenty of restrooms to accommodate the passengers, smooth flight and landing
Cons: Perfect flight
Pros: Crew was very welcoming
Cons: A little more leg room.
Pros: The plane was on time
Pros: Everything!
Cons: Food can be included in the payment.
Cons: Not even water
Pros: Good price and friendly staff
Cons: Instructions about carry on luggage not clear.
Pros: Few flight attendant were cool
Cons: Free luggage
Cons: Overall about jetstar are pretty good for there budget airline, but of course would be better if to have some improvements as well
Pros: When we got to Manila, it was raining so bad. We had to get off the plane onto a bus. They handed us an umbrella to keep dry from the deluge. It was much needed, under the circumstances.
Pros: On time
Pros: Friendly staff
Pros: Flgiht staff always nice
Cons: The cebu gate staff were awful, uninterested, never made announcemnts and as usual it was a cattle call to board. Rows were not followed. The sandwich i had paid for was all dry bread..it was awful.
Pros: Nothing
Cons: My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful.
Pros: The flight was pleasant, the staff were delightful, and the plane (a new 737-800) was very comfortably configured.
Cons: Check-in took an intolerably long time (45 minutes).
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience
Cons: Nothing not to like. They went above and beyond
Cons: No seat back entertainment. Very old plane.
Pros: Overall is great
Cons: None
Pros: On-time departure and on-time arrival.
Cons: Perfect flight
Pros: Clean and new plane
Cons: Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
Cons: No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!
Pros: nothing
Cons: customer service
Pros: Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific.
Cons: At least a small meal and drinks on a 8.5 hour flight.
Pros: So delayed!
Cons: Delayed flight
Pros: This flight nothign
Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.
Pros: Pleasant steward
Cons: Delayed and waste time at Jakarta airport
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful.
Cons: Nothing for this trip
Pros: Food was good.
Cons: The delayed flight and consequently lost luggage afterwards.
Pros: Nothing
Pros: It was just ok
Cons: If you almost 180cm and 95 kilos the leg room just not very comftable in economy seats. That why I say just ok for short flight. Then departing Hong Kong 2 trains and a bus to plane once inside airport crazy to find if not expirenced traveler
Pros: The brownie was good
Cons: nothing
Pros: Flight was smooth
Cons: Boarding was terrible
Cons: The crew hate their jobs.
Cons: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.
Pros: Quick boarding
Cons: Overpriced drinks and snacks
Cons: Delay one hour
Pros: I hope never to fly Scoot again.
Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
Cons: The delay of my flight was not acceptable.
Pros: Fast boarding, Good landing and fast travel
Cons: Last minute change in Boarding Gate
Pros: In time departure
Cons: Service
Cons: 3 hr delay plus I got bumped off my return flight
Pros: Staff was helpful pre boarding
Cons: There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!
Pros: Crew on board did their best.
Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Pros: On time
Cons: No control of children on group tour, allowed to yell and run around. Express Immigration pass not available
Cons: Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep.
Pros: Excellent as well!
Cons: Everything good as well.
Pros: Plane was on time..
Cons: Nothing
Cons: Four hour delay, stuck on board the plane with nothing to drink.
Pros: Comfortable
Cons: Nothing
Cons: The crew hate their jobs.
Pros: CHEAPEST FARE
Cons: CHARGES
Pros: check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early
Cons: equipment could use refurbishment
Pros: Cheap
Cons: Disorganized boarding
Pros: Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.
Pros: MinimumService!
Cons: MinimumService!
Pros: Crew was cordial, helpful and patient.
Cons: There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.
Pros: cheap flight
Cons: delayed flight by almost 1 hour. no discipline officer to impose noisy and disturbing co-passengers
Pros: On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite.
Cons: If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!
Pros: Overall ok experience. Gave poor rating to entertainment only because there was none. :)
Cons: The pre-booked meal was probably one of the worst i've ever had in an airplane.
Pros: On time
Cons: Seats are uncomfortable.
Pros: Friendly crew, quick boarding, landed ahead of schedule!
Cons: The cabin temperature was too cold!!
Pros: The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic
Cons: Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall
Pros: Friendly check in staff, thingking with the customer for aeat options.
Cons: A very long queue, while only 2 counters were open.
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff
Cons: He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.
Cons: Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.
Cons: Flight was a bit delayed due to power or internet outage. lines for check in became a bit chaotic.
Cons: Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best.
Cons: I booked through kayak which redirected to kiwi. On the boarding pass it gave the wrong terminal (domestuc terminal, when i was flying internationally) then to find out the terminal got updated online. In addition, the flught was delayed and gates were changed and i found out AFTER i already boarded the plane. Terrible.
Pros: Nothing. There’s nothing to like on air Asia. I don’t understand how they won best low cost airline. But lol, it can’t even properly fit a 175cm/62kg man.
Cons: The flight was on time. The food was disgusting. Ordered chicken adobo and it came in a form that I guess even a dog won’t eat it! Even my cat food looks much better, and it has the sauce. Their adobo missed the... adobo sauce. Flew twice with them but nah. Not gonna do it again. And I’ve got more than 10 low cost companies. Cebu too. And all European low costs. Cebu, is much much better than airasia. At least their food is delicious and you have enough space.
Pros: Actual flight wasn’t bad.
Cons: I spent 2 hours on the baggage drop queue even though there weren’t that many people in front of me. Airline shouldn’t offer web check-in if they’re going to take ages interviewing each passenger. Gate changed three times so it was chaos for all the flights involved. Plane left an hour 15 after scheduled take-off. No apology extended.
Manila Ninoy Aquino Intl (MNL) Philippines
Bangkok Suvarnabhumi & other airports (BKK) Thailand
Bangkok Suvarnabhumi & other airports - Manila Ninoy Aquino Intl
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