Find cheap flights from Marrakesh to San Francisco

Pros: "Everything was more than perfect. Thanks Turkish Airlines."
Cons: "On board internet must be faster."

Pros: "The food was SUPER DELICIOUS! The seats were comfortable, the movie selection is great, and the staff's care and commitment to customer happiness is unmatched!"

Cons: "Policy"

Pros: "The service is excellent and they do everything in their control to make a long flight comfortable."
Cons: "It's a long flight - nothing you do about that."

Pros: "Better than average in flight service. Excellent in flight entertainment"
Cons: "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."

Pros: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Cons: "N/a"

Pros: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"

Pros: "Turkish airlines is the worst of the worst."

Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Cons: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."

Pros: "My husband and I had a very average experience overall. From boarding to inflight customer service."
Cons: "We did not plan to check in any luggage since we had few connections, so we decide to take our rimowa luggage with us. So we were forced to check them in because it was only 8kg allow per passenger on carry on. So our luggage end up full of big dents, and scratches. We reported to the airlines and it was hard to justify what we were complaining about it. As a consumer were are very unsatisfied and unhappy. One of the worst experience in hospitality I have ever experience."

Pros: "Entertainment center was great, also food was very good."
Cons: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."

Pros: "Nothing"
Cons: "Got lucky to be alive after the flight"

Pros: "Food was tasty. See other notes about dessert."
Cons: "Very little legroom. When the person in front of my reclined, I wasn't even able to open my tray all the way to eat. Flight was delayed for takeoff, that wasn't the airline's fault (air traffic) so that didn't factor in my review. Although the food is generally tasty, the dessert could be upgraded. I flew on 4 Turkish Airline flights this year and have never finished a dessert as I've not liked any of them. The bathrooms should be cleaned mid-flight for a 13 hour flight. It started out great but towards the middle of the flight, the bathrooms got really disgusting."

Pros: "getting off the flight"
Cons: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Cons: "Excellent customer service"

Pros: "Good movies to watch and food was also pretty good"

Pros: "Entertainment was good, there was a wide variety of movies, music and TV shows to keep passengers entertained. Seats were comfortable enough."
Cons: "I was really disappointed with Turkish airlines this time. When we first boarded, I informed the flight attendant that I had hurt my back just 20 min ago and if it was possible to change seats (since it was hard for me to move with 2 people sitting next to me) after boarding was complete. She was nice enough by offering me ice, and said that once I hear the announcement ''boarding complete'' I can get up and look for a more comfortable seat. When I did that she asked me to go back to my seat immediately without letting me speak, and not once during the 13hr 30 min flight did she come to check if I needed anything. Food was served twice, a 13hr 30 min flight and food was served twice. It was almost impossible to call flight attendants if you needed water, coffee or was starving..they were always in a hurry and a little rude. Definitely going with Emirates next time, the service there doesn't even compare!"

Cons: "BAD: Leg Room. Seat size and cushion. Food. Air quality/temperature."

Pros: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

Pros: "The cabin crew were wonderful and friendly, the entertainment was top notch (great movies!!), the seats were comfortable, and the food was better than expected. I was quite pleased with the experience (other than the boarding process)"
Cons: "The crew when boarding the plane in Istanbul were downright RUDE. Not just rude, they were unhelpful, unwilling to listen, and were actually offensive. It was quite bad. The boarding process was also terrible. The boarding area was stifling hot, crowded, and disorganized. There was no announcement telling us when it was delayed, there was no information about where to line up, and people were chaotically cramming in everywhere. They could have done a much better job of that."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Overall not a good experience"

Pros: "Good in seat entertainment with many choices. In seat charging for devices."
Cons: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."

Pros: "- nice treats around take off (turkish delight and Superman v Batman Chocolate cake) - good in-flight entertainment selection"
Cons: "- service was slow and steward/esses took awhile to respond to service calls; were not that friendly - trash wasn't picked up"

Cons: "Connection was too long to Dubai"

Pros: "It was to hot on the plane , I told them 3 times and still nothing chaged .... I don't think I fill fly with them on the future."

Pros: "Food and entertainment system were amazing. Everything else was at the level of good international airlines. Not at the Singapore Airlines level but far better than US carriers and at the British Airways, Qantas level"

Pros: "For a 13 hr flight on economy class, it was excellent. Cabin crew was very polite. Food was tasty. Boarding was descent. Nice collection of music and movies. Best of all wifi on an overseas flight. Live TV news channels."
Cons: "Seats are kind of small and narrow on economy class but I guess that's in most airlines."

Pros: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Cons: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."

Pros: "The touch screens and little care packages we got once we were on the plane were great. The food was really good, too, but they ran out of one dinner option before it got to half the plane."
Cons: "The entry to the plane in Istanbul was complicated--double checking at the gate for security and then also the boarding entry. The lines were crowded and disorganized and began late. After we were on the runway, we actually turned around and went back to the gate to let one sick passenger off. the flight attendants went up and down the aisles multiple times opening bins and asking people if the luggage was theirs or not before we could leave the gate again. It was really disorganized and bizarre. The flight itself was fine. The flight attendants weren't overly friendly, and they were missing during longer stretches, leaving passengers to find refreshments on their own. Beyond that, things were thankfully uneventful."

Pros: "Great airline but the food is restaurant worthy."

Pros: "Very friendly crew relatively comfortable airplane some of the best food up in the sky"
Cons: "had to board bus from terminal to airplane. too many checkpoints from security lines to the plane. some of those you can understand in a plane heading to the US. BUT some of them are totally useless and unnecessary. alos putting too many stickers on your passport. Turkish have to keep in mind that if every airport has done the same my passport will be covered up with stickers by now."

Pros: "Entertainment system was great. I asked for an extra legroom seat when checking in (because I'm 6ft+), and this request was entertained for both me and my wife."
Cons: "The 2nd meal didn't have any protein and didn't taste very good. The seats are generally tight for anyone who is taller than 6 ft."

Pros: "Although a fairly long journey, we were all very comfortable and treated very well by the staff."

Pros: "I liked the flight attendants. They were all VERY pleasant and accessible. They were all service oriented and felt that they honestly wanted to ensure that they flight was as comfortable as possible."
Cons: "Total chaos boarding. It was hoarding cats in a pen. NO organization what so ever. The serving of the food was a nightmare.... the food was served in sections. the hot plate first ... 5 minutes later... the hot bread... then yet another 5 minutes later... the drink. No water to be had. Was in the air for a full 5 hours before they brought the cart around for water/refreshments. Horrible."

Pros: "I thought the crew was very good and more helpful and friendly than the average cabin crew."

Pros: "The crew and food were good"
Cons: "Connection in Istanbul is bad. Lines were long and not orderly. Bad experience overall. Flight out of Istanbul was late. The reading light did not work. The crew was very nice and service was good. Again, luggage did not arrive. This time 2 out of 2 pieces. One piece arrived a day later the second took more than 48 h."

Pros: "Lost luggage"

Cons: "They cancelled my seat because of overbooking but they can not explain why? I was able to change my ticket two days later. Unexperienced staff, such a caos at the thy counters."

Pros: "I liked the coach video screens and entertainment system. Screens are large and easy to use, as is the touch screen interface. Lots to choose from. Good system! FAs very friendly and helpful. Quality staff on board my flight."
Cons: "My IST - SFO leg was VERY long. Considering the length of the flight, nowhere near enough water was handed out. About 3 hours into the journey a single pass was made through the cabin offering bottles of water but that was the only time it happened in a 13 hour flight. FAs were happy to give water - in single doses in a cup when asked but service could be improved. Better service would include 3 passes through the cabin at regular intervals offering full bottles of water and not just a cup."

Cons: "Seats 24a/b were next to exit door. Airplane is pumping out cold air literally right next to your feet. Crew was not willing to change temperature. Was not willing to offer comparable seats somewhere else in the plane despite having space. So, we were cold despite layers of blankets throughout the 13 hours of flight."

Pros: "Awesome access to English movies that made a 13 hour flight from Istanbul to SFO bearable. There was more space than most coach seats and their 2-bags free checking policy meant there were fewer lines in the aisles and more room in the overhead compartments. Being used to US airlines, having two meals and a wide range of free beverages (including fresh-squeezed OJ and wine) was a treat."
Cons: "My only complaint would be the lack of any US TV programs among the many video offerings on the longer flight -- there was no video on the 2-hour connecting flight. The food on both flights was just OK, but it had a smattering of lots of East and West so everyone could find something."

Cons: "I traveled on the same airline from SFO to IST 10 days ago and loved it. However, this flight from IST to SFO was terrible. The crew probably was trying to do their best but it didnt work. - I was feeling sick so i pushed the attendant button 4 times to get someone to come by. - When they did come by and I asked for some tea, they got me a lukewarm tea! Seriously. - The toilets - When I used it mid-way, it was terrible. It needed restocking and actual cleaning the pot since the flush couldn't take away all of the solids i guess. Gross."

Cons: "seats too close for comfort...my knees were cramped when the seat in front of me leaned back. i'm only 5'4" so I really felt for the people taller than me...other than that the flight was wonderful..."

Pros: "Boarding in SFO and Crow in general"
Cons: "Boarding in Egypt and ground service and support in Istanbul Online service needs to meet as least the other Airline services."

Pros: "Good selection of food offered."
Cons: "Both meals served were cold/warm. Rush delivery with poor execution on heating the food. Also suggest Turkish get Ginger Ale on board. This helps some travelers keep calm."

Pros: "I found TA to be great in every detail--schedules kept, cabins well-appointed, food exceptional. Will use them every time I can from now on."

Pros: "Friendly staff."

Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Cons: "We weren't alerted there was a chance of delays. Over two hours late."

Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."

Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."

Pros: "Didnt expect dinner but was served"
Cons: "Delayed flight, offset entertainment, touch screen un responsive"

Pros: "Personality and charm of the flight attendants made it an especially relaxing trip."

Pros: "Great selection of movies"

Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "Delayed take off and waited for the bridgr"

Cons: "Flight was delayed by 2 hrs. Annoying!"

Pros: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."

Pros: "Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid..."
Cons: "Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade."

Pros: "Quick and easy flight. Took about an hour and twenty minutes."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."

Cons: "Delayed for an hour and fifteen minutes"

Pros: "The crew on Delta create a welcome atmosphere every time I have flown with them."

Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"

Pros: "Entertainment system"
Cons: "Crew lacked any customer centricity, service was poor"

Cons: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"

Pros: "entertainment services"
Cons: "legroom"

Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."

Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."

Pros: "We took off and landed early. The crew was wonderful and the snacks were exactly what I needed."
Cons: "We landed early and were stuck waiting on the plane for an hour and fifteen minutes for a gate to open."

Pros: "COURTESY"

Cons: "Delayed four hours"

Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"

Cons: "Flight was delayed over an hour resulting missing connecting flight"

Pros: "Crew was polite"
Cons: "Rocky takeoff"

Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."

Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"

Pros: "same"
Cons: "same"

Pros: "The only thing I liked was that I was one fight closer to home. This flight was awful."
Cons: "The aft lavatory had a broken seat lid so they took the entire lavatory out of commission for our flight, and our flight knowingly experienced ground delays so one lavatory for 100 people for several hours is UNPLEASANT. One crewmember was in a foul mood, and due to the lavatory issue, refused to let anyone use the forward lavatory while she was doing drink service, even during an emergency."

Pros: "Decent food and drink. Flight attendants were very nice, although not quite as excellent as on the other Air France flights which I had on this trip"
Cons: "The seat is angled when fully reclined so there's a feeling that you'll slide off the seat, making it difficult to find a good position to sleep. Video screen seemed quite large. Headphones were noise canceling and worked well"

Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"

Pros: "I liked the free in-flight entertainment - movies, music, HBO, etc. That was very nice and helped the flight fly by"

Cons: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."

Pros: "Some entertaining choices but not all clear which ones were in my flight"
Cons: "The food I wanted had sold out by the time I ordered it"

Cons: "I did not like being assigned to a seat that did not recline at all and was given no up front warning so it was a very unwelcome surprise at the start of my 6+ hour flight."

Cons: "Spent 90 minutes on the plane before it even took off."

Pros: "The flight attendants were friendly and efficient."
Cons: "The flight was over two hours late because of winds in San Francisco."

Cons: "I got very cold during the flight, the ac was so cold that I had to stay in my winter jacket and a hood."

Pros: "Have not flown Delta for some time and was very impressed. Definitely would fly again."

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Cons: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Cons: "Crew on the ground was very rude"

Cons: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Pros: "Great crews, excellent customer service"

Pros: "Not being charged for my first bag of luggage"
Cons: "Nothing"

Pros: "Food and wine. Entertainment."
Cons: "Sat closer to water closet. Maybe more air freshener in there."

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."

Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Cons: "boarding wasn't good."

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"

Pros: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Cons: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Cons: "shuttle from terminal to plane takes a long time. Flight left late"

Cons: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Pros: "Entertainment"

Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."

Pros: "My seat"
Cons: "Crew"

Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Cons: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Cons: "Leg space."

Pros: "Everything!"

Cons: "Screen broke half way through flight. Food was poor"

Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"

Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Pros: "The hostesses were very kind and nice"

Pros: "Great people"
Cons: "It was an hour late"

Cons: "The crew was not very polite."

Pros: "Nothing"
Cons: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Pros: "The fact that the plane made it to SFO"
Cons: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"

Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Pros: "I like service of AF"

Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Pros: "No complain about Air France. The service and food are very good. Enjoy it."
Cons: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

Pros: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Cons: "Nothing!"

Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."

Cons: "Delay luggage"

Cons: "I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience"

Pros: "The flight crew was quite lovely."
Cons: "People all over the coach section were complaining about not being able to sit together. Families with babies, couples, even ours (though the kids are old enough for me not to be truly worried as some were). Somehow reservations seems to have messed up an entire flight. We gave up trying to fix it for fear they would make it worse. Then the woman at the gate tried to get folks to volunteer to give up their seats on an overbooked flight. But she was screaming at us. Unbelievably unpleasant to be yelled at over and over again and told we could lose our seats. The poor weather likely caused flights to be rerouted into PHL so our flight out to SFO ended up 1/3 empty. FABULOUS. But the gate experience was horrible and the legroom, had it been a full flight, was miserable. I'm in search of an airline with a humane approach."

Pros: "Nothing"
Cons: "Was missed due to delayed flight"

Cons: "The terminal 52A-J is a disgrace"

Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"

Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"

Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Cons: "tvs weren't working correctly during the entire flight"

Pros: "No entertainment nothing"
Cons: "Nothing"

Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."

Pros: "On time"
Cons: "No leg room, hot plane, airline staff is friendly but clearly bored."

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"

Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."

Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"

Pros: "on-time"
Cons: "crowded, tight even in better seat, no wifi entertainment"

Cons: "No entertainment at all for this cross country trip."

Cons: "Food was expensive and not well put together."

Cons: "As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again"

Pros: "The crew was very nice and competent and obbiously embarrased by whoever in operations screwed this flight up good."
Cons: "Pleane departed two hours and thirty minutes after original schedule because of operational and equipment problems. Plane wasn't even in Philadelphia unti 6:00 pm. The guy at boarding (unlike the boarding in SFO) called way too many groupss individually, First Class, Diamond, Premium, Gold, Priority. This led to many people being refused boarding and told to wait. In SF they simply call first class and then all the rest or the Aadvantage members together before the land boarding. Much faster and more efficeint. Even though the flight was full there less than 12 people in the Diamond, Premium, whatever classes. And the guy taking the boarding passes was a jerk. He actuallly seemed to take pleasure in telling people they couldn't board. Might not ever fly AA again. At least never from Philadelfphia."

Cons: "Due to the delay which caused us to miss our connection we had to get a hotel, which we had to pay for. It also caused me to miss work the following day."

Pros: "Things went ok"
Cons: "The plane was old"

Cons: "Flight didn't exist"

Pros: "There was no warning until departure time that flight was delayed for two hour. Some other american flights were delayed much as four hour or more."

Pros: "Flight delayed due to no pilot or co-pilot. Did not land til 2 a.m. I hate American airlines. Their planes are old, there is no entertainment, the seats are like sitting on a board"

Pros: "Nothing"
Cons: "Three separate delays before boarding (boarded three hours late), then another 45 minute delay after boarding to "recalculate" due to fuel burned while sitting at gate, then nonstop announcements and dinging for the 30 minutes during & after takeoff, no screens or outlets, old and uncomfortable seats"

Pros: "Flight Attendant Sullivan added humor and attentiveness to flight"

Cons: "The flight was cancelled and no reason was given. I had to buy new flights on Southwest and ended up having to pay an extra $200 in order to get home for work on Monday."

Pros: "Comfortable seats. Flight left on time"

Cons: "The flight crew was extremely unfriendly especially a redhead woman with short hair. When it was time for beverages, she would yell out at each passenger "beverage!" She had no manners. Probably the worse I've ever had experienced"

Pros: "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
Cons: "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."

Pros: "This leg of the trip was not packed. There was an empty seat between me and the person next to me"
Cons: "This flight was 6 hours. It did not have frontal entertainment, which was not pleasant. They did not offer blankets. The plane was cold as I boarded the plane. I asked for a blanket and was advised they didn't have any. I was so cold the entire flight that I still have a cold due to the flight. I froze the entire flight. I stuffed my arms in my shirt and let my hair down for warmth. Also, I learned my lesson. Pack my own blankie for comfort. I checked my carry on in Aruba due to overhead capacities. My bag had my sweatshirt and the blankie Delta bankie I acquired when I flew from SFO to ATL."

Pros: "Nothing."
Cons: "We were delayed by a mechanical then we waited another hour after that until they finally decided to take some people off because we were weight restricted. Then we waited another hour while they changed their minds and brought us back to the gate to get the people back. Then when we got into SFO at 1 am we had to wait because they had another plane parked at out gate."

Pros: "Crew was friendly. Seats comfortable for economy. Routine pretzel/cookie/peanuts and beverage. The crew picks up the garbage almost immediately after giving it me...huh? Then I'm left holding it the remainder of the flight when the come back through again. Now for the kicker....I had two flights the same day so I opted to buy the All Day Pass for $25.95!!! What? It was a 2 hour flight each way... Can't they prorate for flight duration or something??!! I ended up watching 1 movie "Superman vs Batman" that was 1 of 4 options of movies that come with the $25.95 package. Other movies available are an additional $5.99 to "rent". Wow...ruined."
Cons: "See the pro section it won't let me copy and paste into the con section."

Pros: "Service was outstanding, stewardess was funny, plane was very clean. I will switch from Southwest! Good job!"

Cons: "It was very delayed which I understand happens but then we arrived in San Francisco and were delayed on the runway because of the gate. I think at this point moving us to an open gate would have been nice - we had been delayed for so long - my 8 year old daughter was really having a hard time. Instead we had to sit and wait for 20 more minutes once we were on the ground. This seems avoidable to me."

Cons: "crew delay, delayed our flight and ruined our whole day...really disappointed"

Cons: "Having missed my scheduled flight, when I got on the later flight, we waited an hour on the tarmac to takeoff and 40 minutes on the tarmac in San Francisco for a gate. Basically three hours of sitting on a tarmac all day because gates weren't available. How can that possibly be? Do you not know the plane is coming? Terrible."

Pros: "Entertainment, decent snacks."
Cons: "Delay due to A/C repair, the constant automated video announcements for boarding, cruising, seat belts, and landing. Experience felt cold and utilitarian."

Pros: "Everything was great for a 45 min flight."
Cons: "No issues"

Pros: "Staff at LAX was helpful and tried helping me get to my next flight by moving me to front of plane at the end of flying."
Cons: "My flight to SFO was delayed so it made me miss my next flight. I ran trying to make it to that gate with a 20 pound backpack on my back, couldn't stop coughing for the rest of the trip after that. American Airlines staff told me that I can pay $75 dollars extra to secure a seat for the next flight 6 hours away. I told them I am not paying anymore because it wasn't my fault I missed this flight. Then, they lost my suitcase so they took 30 minutes to find it. I tried boarding with the priority pass members because my new ticket they gave me was for priority and one of the American Airlines staff members kept getting in my face until I was at the back of the line because I was in boarding group 4. I just never have been treated so poorly before my any airline. I travel often so I will never take American Airlines again. The final straw was another delay at my last layover in PHL, which made me and up traveling for a total of 21 hours."

Cons: "Flight was over two hours delayed, the gate crew did not do a good job announcing the new delay times and reasons for the delays."

Pros: "Courtesy and helpful attitude if the crew"
Cons: "Seats had a small legroom. Headsets were available at a cost"

Cons: "Entertainment was terrible No free wifi, no tv screens on seats"

Cons: "5.5 hour flight in first class with no video except on an iPad or other device which require paying for wifi. $8 for a half hour. Lousy."

Pros: "Besides how dirty the plane was, everything else was as expected. Crew was polite."
Cons: "The airplane was very dirty with food littered on the seats, floor and tray table. The windows had disgusting grease. Terrible cleanliness. The passenger before me might have been very disgusting but it's the airline's responsibility to check these things and clean their aircraft for the next passenger."

Pros: "The food was great and the screw were nice and young ."
Cons: "The boarding process and charging 95 dollars for an extra bag is crazy."

Cons: "Boarding procedures"

Pros: "New plane, great seating."
Cons: "Food should be tastier and boarding should be more efficient and on time."

Pros: "It was Okay"
Cons: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"

Pros: "usb Power"
Cons: "The seat padding needs to be improved."

Cons: "More organized boarding process"

Cons: "Leave on time. Offer more snacks"

Pros: "seat was very comfortable with good leg room. Crew was very polite"
Cons: "coming thru the cabin for garbage pickup more often"

Pros: "Crew was very good. Seats were spacious. Plenty of entertainment."
Cons: "More frequent snacks."

Pros: "I lost the flight????"

Pros: "The boarding procedure was much more organized than the previous flight."
Cons: "They served fish on board, and the odor stuck around for awhile."

Pros: "The flight was smooth, and the crew very friendly."
Cons: "The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack."

Pros: "The crew was very professional and service minded"
Cons: "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."

Cons: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Pros: "Crew was outstanding"

Cons: "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."

Cons: "Not missing our connecting flight because if flight / airport delays."

Pros: "what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on"

Pros: "Nice and easy. Very uncomplicated."
Cons: "n/a"

Pros: "Entertainment and seat space were great."
Cons: "They somehow managed to lose the entire flights luggage"

Pros: "No delays and much nicer staff than last time."
Cons: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."

Pros: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"

Cons: "If you're going to charge for a checked bag on an international flight, it would be nice if you made that clear on the ticket purchase. A tiny link buried in the information section "See baggage information for additional fees that may apply" doesn't make it abundantly clear that you're going to be hit with an $85 charge each way (ultimately $380 for my wife and me round-trip). Sneaky and dishonest!"

Pros: "Food snack was okay. Flight attendants were polite."
Cons: "Gates were switched with no notification. Sat on the tarmac for 45 minutes before takeoff apparently waiting foR the little truck to tow us to the runway. The seats are incredibly short in length, zero room for a 6’3” person. I was terribly scrunched up and uncomfortable. Knees are raw from rubbing the back of the seat in front of me. I’ll be watching flights to be sure I never take this model of plane again or chooses another airline."

Pros: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Cons: "TAP connecting flight was three hours late"

Cons: "The space is really uncomfortable"

Pros: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Cons: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Cons: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."

Pros: "Crew was friendly and great!"
Cons: "TVs did not work, no sound/frozen on games"

Cons: "Flight to LIS was delayed 2.5 hours, missed BCN flight. I was given a new flight, but boardng pass was canceled at gate. I'm stranded!"

Pros: "Seats felt smaller than most international flights"

Pros: "Cute meal already waiting for us at the seat when boarded"

Pros: "Great service, great comfort, great food and early arrival"

Pros: "The food was good and there was a decent variety of things to watch."
Cons: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Pros: "The trip back home to NY from Lisbon was great, flight staff was attentive and courteous, the plane was clean, the entertainment made the time go by fast and the warm blanket and pillow provided a comfortable experience."
Cons: "Unfortunately my girlfriend is a celiac and we forgot to pre-order a gluten free meal, so she had little to no food options for her to eat. The sandwich offered right before landing could be made with gluten free bread or even a corn based tortilla."

Pros: "Crew waa super attentive & friendly"
Cons: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Pros: "Economy/coach leg room was better than expected"
Cons: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"

Pros: "Very pleasant flight."

Pros: "N/A."
Cons: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."

Pros: "Great service"

Pros: "Courteous, professional flight attendants"
Cons: "small, uncomfortable seats, too little space to work on laptop"

Pros: "Crew was welcoming and service was great!"

Pros: "They squeezed a meal into a 2 hour flight."

Pros: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Cons: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Pros: "Everything about your flight was great , thank you . Definitely flying again with you"

Pros: "All included extra inches of leg room and personal entertainment system at no additional cost. Food was excellent on our way to Europe, not so good on the way back but still decent. The crew was professional and courteous and the boarding process (two kids included) was very smooth. This has been our BEST experience with an airline in 15 years of traveling annually to Europe. I will book with TAP for now on."

Cons: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."

Pros: "Very punctual departure !"

Pros: "Meal was good, and they gave us a snack since it was a long, trans-Atlantic flight. Crew was friendly."

Cons: "Fact that was not clear I would have to pay to check bags."