Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to France
Air France, KLM and Delta have all waived their change and cancellation fees on flights from Massachusetts to France. Confirm policies on booking site.
Alitalia does not allow booking a middle seat on flights from Massachusetts to France.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Massachusetts to France.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to France from Massachusetts is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to France with an airline and back to Massachusetts with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to France from Massachusetts up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was so kind and amazing. They definitely made our flight great!"
Cons: "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."
Pros: "such a big difference in size of aircraft, very comfortable and great crew."
Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."
Cons: "Seats were really old and outdated"
Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."
Pros: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."
Pros: "Great crew, comfortable and smooth flight"
Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."
Pros: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Cons: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."
Pros: "They didn't serve any refreshments or even water"
Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Pros: "Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well."
Cons: "Economy seating wasn’t that comfortable"
Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"
Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."
Cons: "Everything about my experience was HORRIBLE."
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Cons: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"
Pros: "The food was AMAZING. No, seriously. Everything we had was great."
Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"
Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Pros: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Cons: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."
Cons: "Very small leg room"
Cons: "Reduction in available seat space will probably make me look at other suppliers the flight over on air New Zealand was significantly more comfortable"
Pros: "Neat plane, good food and service"
Cons: "The entertainment screen was very dark. To bad since there was an ample selection of movies."
Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"
Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."
Pros: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"
Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Pros: "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Cons: "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."
Pros: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "Very friendly and helpful staff! Food was very good too."
Cons: "More leg room always desirable"
Cons: "Cold draft at all times."
Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
Pros: "Everything was excellent. Food, service, attendant, on-time etc,"
Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."
Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."
Cons: "member of cabin crew chewed gum. no food selections left by time cart reached my seat."
Cons: "Food & Beverage service almost nonexistent. Anything beyond water is almost $7.00."
Cons: "Lost a piece of luggage between Dublin and Edinburgh"
Pros: "nice crew"
Cons: "Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best."
Cons: "I booked a business class, round trip ticket, only to find out that one of the legs was not."
Pros: "the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent."
Cons: "Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised."
Pros: "The selection of movies was great. Boarding happened super fast and plane departed early."
Cons: "Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed."
Pros: "The crew was efficient and well trained"
Cons: "The food needed salt and the bread was a little dry."
Cons: "The seats could have been more comfortable and . The plane was over booked"
Cons: "Had to cancel trip due to avalanche risk and snowed out resort. In order to claim insurance CSA travel protection I need a copy of flight fare rules. But JustFly will not send me a copy of those rules. Some crazy policy that requires I pay $150 cancellation fee in order to get those. If I own the ticket don't I have a right to know what the rules are? CSA and JustFly have created a catch 22. CSA requires something to make a claim but JustFly won't provide it!"
Cons: "The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights."
Pros: "It left on time."
Cons: "Uncomfortable seats. pay as you go--even for water."
Pros: "No time... Good service"
Cons: "Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water."
Cons: "The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking...."
Pros: "I was able to sleep the whole way!"
Pros: "Excellent accommodations and assistance given by the ticketing agent"
Pros: "My mother uses a wheelchair and the service for her was outstanding"
Pros: "On Board Gate Connection info. A great convenience. Also, NO SECURITY check! for connecting flights. Why not at other airport-hubs?"
Cons: "Most of the flight 'COLD WIND DDRAFT'. Had to use 2 blankets. Staff said it will warm up as we cruise higher! Where does that logic come from? Outside temperature plummets as one goes higher!"
Pros: "I fly a lot in the US. Most of the time I’m afaid of the US flight attendants because they act like I’m bothering them when I ask a question. Aer Lingus flight attendants were so nice and SMILED even at 3am! Great service!"
Cons: "It was very hard to hear the boarding announcements at the gate"
Cons: "Dropped myself and my partner from our connecting flight from Heathrow to Boston cause of a plane switch. Provided no reason for why we were selected. Then was put on a flight to Dulles and then to Boston. Ended up arriving home about 5 and a half hours later than anticipated due to BA's incompetence. Awful day of travel. Also the plane's temperature was HOT! I've never experienced such discomfort on a flight."
Cons: "No complaints"
Pros: "Staff were nice"
Cons: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"
Pros: "Girl sitting beside me!"
Cons: "Guy sitting behind me!"
Cons: "AER LINGUS complimentary water not offered . seats small padding marginal.food offerings compared to other air lines LOW QUALITY"
Pros: "Tail winds shortened the flying time by 45 minutes"
Cons: "seats... no space menu.... skip it movie choice ... fair at best"
Pros: "Was exceptionally impressed that the cabin crew made a cabin-wide announcement concerning a passenger with a peanut allergy. Other airlines could learn a lot in this department. Keep up the good work!"
Pros: "The employees were very nice and helpful."
Cons: "Our itinerary was a little confusing, because it said british airways, but we were flying on aer lingus. So we went to the wrong gate at first, luckily we had shown up early amd that gave us plenty of time to make it to the correct gate."
Cons: "the entertainment system is not good as other airlines, also the served drink is not good."
Pros: "Everyone was super cheerful and happy to help."
Pros: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"
Pros: "Nothing but the price, flight was Aer Lingus to PRA and was less than expected"
Pros: "Fast. Not too much time wasted between connection. Dublin = small airport, it's really comfortable..."
Cons: "Not enough room for my legs Too close to the "babies rows" = difficult to sleep. It's a pity to pay now to change a seat in the same category"
Cons: "I arrived late at the airport (1:10 before planned departure) and eventhough the plane was late, the staff didn't want to help me check in. After reaching out to be rebooked the following day, another staff member accepted to check me in because the flight was late and not full. I was very thankful to this second staff member because it was a two days trip that would have turned to only one if he didn't check me in."
Cons: "Flight delayed by a day. No reasonable efforts to get us there through another airline."
Pros: "Friendly people"
Pros: "Everyone was polite and helpful... and we were on time !"
Cons: "The map feature in the entertainment console didn't work."
Pros: "The individual seat provided me with privacy and a window seat, as well as the comfort of being able to lay down flat. And the chair had a massage option!"
Cons: "The buttons to change seat alignment are too sensitive. Several times during the flight I just grazed my arms on the panel and my seat alignment moved."
Cons: "Lost my luggage for two days. Follow-up on lost luggage was extremely poor. As far as plane flight: No place to charge phone on transatlantic flight. Charged for *all* food and drinks including 4 Euros for cup of tea! Plane was very late leaving, and very late arriving. Plane seats were significantly smaller than on other airlines' international flights. Can't see any reason to fly Aer Lingus again."
Cons: "No issues"
Pros: "The flight attendants were very attentive and helpful."
Cons: "The fact that beer and wine had to be paid for. It is such a small thing to make passengers welcome and feel good on their trip! Lufthansa and Swiss Air don't charge for alcohol on transatlantic flights."
Pros: "Louise (on Aerlingus) was a tremendous help to me throughout the flight. Kind, welcoming, and professional. It was because of her service that I am giving my flight as high of a review as I am."
Cons: "My seat cushion was so worn down that I felt like I spent the flight against two boards."
Pros: "Friendly staff"
Cons: "Uncomfortable seats that do not always work properly (the recline will recline too much and not go back up)"
Pros: "Dublin is easier to transfer in than LHR"
Cons: "Luggage missing"
Cons: "very confusing to print boarding passes"
Cons: "It was supposed to be a British airways flight but it ended up being an aer lingus flight."
Pros: "Service was great, everyone was really helpful"
Cons: "No TSA precheck Confusing check-in based on counter location and inexperienced agents."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Great newer plane, great service!"
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Pros: "The crew was amazing and extremely helpful!"
Cons: "The food could have been better"
Cons: "Everything very good"
Pros: "Entire trip was easy and comfortable."
Pros: "Everything was great"
Cons: "boarding wasn't good."
Pros: "The transfer times were excellent"
Cons: "Boarding at CDG was awfully slow"
Pros: "Great seat. Comfortable. Quick boarding."
Cons: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Pros: "Air France has the best crews! They really go the extra mile."
Cons: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Pros: "The airplane"
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Pros: "Plane was comfortable and new."
Cons: "Nothing really."
Cons: "They were unfreindly and rude."
Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Pros: "La entrada"
Cons: "El resto de cosas"
Pros: "Free snack and drinks. Good service."
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "The hostesses were very kind and nice"
Cons: "only there were del;ay at JFK"
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Cons: "Clean. Courtesy of staff on plane."
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Pros: "Boarding sevece was very nice and helpful Thanks so much"
Pros: "Free drinks and snack!"
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Cons: "Left a little late for no apparent reason."
Pros: "Pleasant staff."
Cons: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
Pros: "should let first board passenger in rear rows and not everybody together."
Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"
Pros: "Boarding and such was straightforward and easy"
Cons: "Everything is uncomfortable"
Pros: "I do appreciate the update via email . Great experience . Thank you"
Cons: "All good"
Pros: "It wasn’t full so we got a row to ourselves people were nice"
Cons: "TXL Airport is super slow with luggage."
Cons: "Boarding was chaos"
Cons: "They downsized the plane and bumped me and my travel companion. Worse experience of my life."
Pros: "Overall nice service"
Cons: "Charge got headphones???"
Pros: "The USB plug and screen"
Cons: "No snacks"
Pros: "The quality of the aircraft, staff, service and food was excellent."
Cons: "I didn't like being charged 95 dollars for my checked luggage with no prior knowledge that that was going to be the case. The website said one free checked piece, but apparently that didn't apply."
Cons: "No instruction on use of shared video. No headset. Music?"
Pros: "boarding was easy and flight was on time"
Cons: "was a fortune to check a bag $95 .I travel a lot and have never paid more than $50 No snacks oferred at all. seats were awful-no room"
Cons: "This airline is the actual worst. Never taking it again."
Pros: "It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided."
Pros: "Staff was nice"
Cons: "The boarding was 45 minutes delayed and seemed disorganized. The seats were uncomfortable."
Pros: "Still a cattle car in coach"
Cons: "Way too cramped for seating, but the are all the same."
Cons: "Service of staff was sub par compared to other airlines serving Germany"
Cons: "The only complaint Is that you would need to pay for your own food/drinks and earphones onboard. this wasn’t clear when I got my tickets"
Cons: "foot rests in Saga class weren't very comfortable"
Pros: "Everything was awesome"
Cons: "Reykjavik airport is very crowded. All the seats were taken, and it was even hard to find a place to stand without being in the way."
Pros: "Service on the plane was excellent."
Cons: "Long wait to get off of the plane in Reykjavik."
Cons: "Luggage didn't make it"
Pros: "Movies choices, free checked bag"
Cons: "Lack of complimentary inflight snacks"
Pros: "The bump was easy and smooth. Got me to Paris at roughly the same time."
Pros: "The on demand movies and shows"
Cons: "Paying for headphones"
Pros: "They had great menu options. Good price on alcohol if you want to drink also a really superb selection of spirts to choose."
Cons: "Small aircraft should not put three people to a row."
Pros: "About the same as our first leg of our trip."
Cons: "It was cancelled"
Cons: "Doing things on time seems to be a concept they don't grasp; boarding seems to happen at the time they state for departure (but that isn't what your ticket says). Explain to me how you can have all your big flights departing at the SAME TIME? Gates are close together for big flights with very little seating area so people are milling about confused about which line is which and not wanting to sit on the dirty floors."
Cons: "Broken seat. Couldn't recline. Another seat than that booked online."
Pros: "On Time, efficient."
Cons: "The stewardesses disappeared and were hard to contact."
Cons: "It was delayed"
Cons: "crying baby"
Cons: "No food offered"
Cons: "No food offered"
Pros: "Time of departure"
Cons: "Lack of communicationfrom airline; lack of food; $1200 without even a bag of peanuts - which i dont even eat - was annoyingly offensive"
Cons: "No free snacks or food"
Pros: "sufficient room for legs (my height is 1,78)"
Cons: "An entertainement digital tablet is available on demand. Nevertheless, the proposed films and music aim almost exclusivment Icelandic public"
Cons: "This is the first and the last time that I fly to Europe with a budget airline. To save themselves a few bucks, they made the experience much less pleasant than it could have been. What they sold as food on the airplane was pathetic. And the prices for the awful food at the airport in Reykjavik were outrageous and they were not even posted, so until you went to pay you didn't know that those two pieces of stale bread with a thin slice of ham cost more than $12. Things like these leave one with a very bad aftertaste. Not worth it."
Pros: "Uncomfortable plane."
Pros: "See above"
Cons: "See above"
Cons: "My luggage is missing"
Pros: "We were upgraded to saga- thank you!!"
Cons: "Boarding was a little disorganized."
Pros: "Boarding in Boston was efficient and orderly."
Cons: "TSA was a mess in Boston as was Terminal E"
Pros: "She relocated me to an aisle seat when she saw how squeezed in I was"
Cons: "Hearded through constuction with poor directions and had to ride a bus and stand outside for 20 minutes in Iceland at 5 am trying to board a plane."
Cons: "My luggage didn't board with me at my connection and was lost for 2 days. It took them 3 days to ship it to me. The service of icelandair was unhelpful and did not care much about my situation : i went to the french alps for vacation with a pair of jeans and a sweater without my winter and skiing clothes. Half of my vacation ruined because of their slopiness"
Pros: "The crew was very friendly and responsive and the flight left right on time."
Cons: "The food was not good and there was very little in way of tv entertainment."
Pros: "I liked that pillows, blankets and headphones were provided."
Cons: "Boarding was a cluster (mainly because the lines were unorganized)."
Cons: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"
Cons: "Milan airport closed and flight diverted. Horrible experience"
Pros: "Encouraged to take the pillows home they were nice"
Cons: "Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer."
Pros: "loved the pillow and the blanket and the movie options"
Cons: "Everything was good"
Cons: "Terrible terrible service in helping with a tight connecting flight, terrible"
Cons: "bumping and no coffee"
Cons: "Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space"
Pros: "The crew was personable and was kind at the transfer desk in Lisbon."
Cons: "No USB hole, flight was so delayed that I missed my connection. I like JetBlue better than TAP."
Cons: "Not getting new business configuration"
Cons: "On any international flight I've been on in the past one checked bag has always been complimentary. This is the first time I was surprised by a checked luggage fee of $85. Considering my wife and I were already at the airport, we had no choice but to pay for our checked bags – resulting in almost $380 in luggage fees for our round trip flights. This restriction was buried on the ticket purchase information – a very sneaky move that cost us significantly. Won't be flying TAP Air Portugal again!"
Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."
Pros: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."
Cons: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."
Cons: "Seats are very tight had more room on earlier jet blue flight"
Cons: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"
Cons: "Flight got canceled and delayed, staffs very mean and unprofessional"
Cons: "Business flat seats quite restrictive"
Pros: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Cons: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"
Cons: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."
Pros: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Cons: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"
Pros: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"
Pros: "Seats felt smaller than most international flights"
Cons: "Rock hard seats. Surly stewardess. Mediocre to poor food."
Pros: "There was great entertainment on the first flight"
Pros: "very rude empoyees at check in"
Pros: "I asked if it were possible to change my seat at the gate and was promptly given a window seat. They were very pleasant and professional. Food was very good and movie choices excellent. Good customer service."
Pros: "Overall flight was smooth and crew seemed nice."
Cons: "Flight was delayed leaving Boston due to an ac problem. In the end they got it squared away but we sat on the plane for an hour at the gate with absolutely no air flow and it was pretty uncomfortable. Feel as though they should've come around and gave waters, etc to passengers. Also could have improved the selection of in flight entertainment, not many offerings"
Pros: "Comfortable seat"
Cons: "No lounge airside at Lisbon airport, no shops open that early in the morning"
Pros: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Cons: "Airplane should have more bathrooms."
Pros: "I tot was nice that the flight was not completely full so that we could have a little bit of room"
Cons: "Second connecting flight was very rough. We thought that this would be the shorter, easier flight but it was not"
Cons: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."
Pros: "Everything was good"
Cons: "I enjoyed flying with tap"
Pros: "Free blanket, pillow, headphones, and wine! Flight was on time, no one weighed or measured carry on bags."
Cons: "Tight seats for an international flight!"
Cons: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."
Pros: "very pleasant experience flying TAP. Baggage check was free, and for our international flight we had a top notch entertainment system in seat. Would definitely fly again!"
Pros: "The service they provided us reminded us of how airlines used to treat their customers in the past. Meals were provided as was entertainment (there were individual tv screens for us to watch movies on) all for no additional cost to us. From the customer service to the services provided and the legroom on the flight -- everything was more than what we expected and we would consider flying TAP Portugal again."
Cons: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."
Pros: "Latency is a big problem with TAP. Had two flights and bothe were late with very unpleasant Result for me, missed next flight."
Pros: "Good organized, friendly staff"
Cons: "Sandwich served was a bit bleak but it was served with a glass of wine!"
Pros: "Everything was perfect. More than I expected and would certainly fly with them again."
Pros: "Nice new plane, lie flat beds, great value for the price"
Pros: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Pros: "Service was excellent, amazing airline."
Pros: "great staff"
Cons: "More food also snacks along the way"
Pros: "Salmon salad was awesome! Movie selection was good."
Cons: "The plane was a bit jankey. They didn't give out headphones until later in the flight. Being in business didn't seem like there was a lot of care, service or hustle on the crews part."
Pros: "Great selection of movies, friendly crew"
Cons: "Layover in Lisbon is way too long!"
Airlines flying from Massachusetts to France have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to France
Masks required on board, masks provided on flights from Massachusetts to France
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to France
Testing for antibodies, testing for symptoms for flights from Massachusetts to France
Waiving of change fees. Search flexible flights from Massachusetts to France