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Massachusetts to Paris Flight Information

Flights Arrive in Paris
Flights Depart from Massachusetts
Flight Price $299
Airlines WOW air, Norwegian, Finnair, Icelandair, American Airlines, British Airways, Iberia, TAP AIR PORTUGAL, Delta

Book cheap flights from Massachusetts to Paris (round-trip)

Airports
Origin
Boston
$299
only
$299
Destination
Paris
$347
only
$347
$332
only
$332
$299
only
$299
Sun, Jan 13
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
10h 10m
Wed, Jan 16
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
7h 50m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Sun, Feb 24
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
6h 35m
Fri, Mar 1
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 25m
Trip: 6 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 11 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OSL
LAX
Good 6.0

Pros: The premium seats were comfy even though not lay flat. The food was surprisingly good (salmon for dinner and meat/cheese spread for breakfast).

Cons: Service was a bit slow when you ordered off the menu from the TV screen. The movie options were pretty out of date and the selection was not as wide as you see on regular carriers. Also the plane was well kept but still showed signs of wear you would expect on a 60 year old 747 not on a newer 787.

BOS
CDG
Mediocre 2.6

Pros: Nothing

Cons: The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!

BOS
CDG
Okay 5.6

Pros: Comfort was adequate. Flight staff were helpful and friendly.

Cons: Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned.

JFK
AMS
Good 6.0

Cons: The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight.

BOS
CDG
Excellent 10.0

Pros: The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!

Sun, Mar 24
BOS
Boston Logan International
BVA
Paris Beauvais-Tille
28h 10m
Wed, Apr 3
BVA
Paris Beauvais-Tille
BOS
Boston Logan International
18h 25m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 13
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
10h 08m
Wed, Mar 20
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
18h 45m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

HEL
SFO
Excellent 8.3

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

BOS
CDG
Mediocre 2.6

Pros: Direct flight on AA from BOS to CDG.

Cons: Food was frozen. It took two hours to complete the service when people just want to go to sleep within the first 45 mins. Cabin crew has no concept of customer service. No individual entertainment. Earplugs are so cheap they barely hold in your ears. Just fly any other airline to see how it's done. Even AF does a better job!

BOS
CDG
Good 6.6

Pros: The crew were attentive; the flights left and arrived on time

Cons: The food was really pitiful, and the wine worse than what you buy in the store. On a more-than-6-hour flight, when the meal is the only real 'entertainment, can't SOMETHING be done to make it more palatable. US airlines make NO effort on food. Other similarly priced foreign airlines manage food which tastes and wine which isn't 'plonk'.

HEL
MIA
Excellent 9.0

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Fri, Feb 1
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
9h 55m
Sat, Feb 9
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 15m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,077 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
BOS
Okay 5.3

Pros: The plane was clean but the seats are not very comfortable

Cons: Icelandair makes you think that the ticket is a real bargain but the luggage charges to check one bag per person cost as much as the ticket, then you have to pay for food and many seat choices.

BOS
KEF
Excellent 8.0

Cons: unexpected luggage charge for an international flight. $100 for each way!

KEF
DEN
Excellent 8.0

Pros: The plane and it’s crew were fantastic! The crew was totally customer oriented and provided great service for the entire flight.

Cons: It does no good to upgrade to Saga Class when you consider loading at Keflavik. A mob is herded on to a crowded bus and you wait at plane side with little room to move around. There is no priority boarding and the entire procedure might be acceptable in the Third World but certainly not in a country that has so much going for it.

MUC
KEF
Good 6.8

Pros: Very helpful and courteous flight attendants; low fare; ability to reserve a seat when ticket was purchased. Leg room was good.

Cons: No procedure for boarding except to have everyone pile up in one mass. The staff at the gate seemed irritated that we had not had our boarding passes clearer at the counter, even though we had no bags to check and the boarding pass directed us to go directly to the gate if no checked bags. We had to stand aside while the inpatient staff cleared us. Naturally as more passengers went ahead, we had to search hard for a place to stow our carryons.

KEF
IAD
Mediocre 2.0

Pros: N/A

Cons: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

Wed, Apr 24
BOS
Boston Logan International
ORY
Paris Orly
12h 00m
Tue, Apr 30
ORY
Paris Orly
BOS
Boston Logan International
32h 10m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,884 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
LEX
CLT
Excellent 9.6

Cons: Bag check fee is steep for students.

PHX
GEG
Okay 5.3

Pros: Flight attendants were helpful

Cons: My seatbelt was installed incorrectly.

CLT
MEM
Excellent 8.6

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

PHL
PHX
Okay 4.6

Pros: Flight attendants were helpful

Cons: I missed my flight because of crew shortage.

SEA
CLT
Excellent 9.0

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

Sun, May 5
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
9h 50m
Tue, May 14
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 11m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 7 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

MAD
LHR
Excellent 10.0

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

BOS
CDG
Okay 4.0

Pros: The crew was excellent and very professional, the flight was on time and the meal service was decent

Cons: The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible

IAH
LHR
Excellent 9.3

Pros: Friendly staff, good food, comfy seats, clean plane

Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

BOS
CDG
Good 6.0

Pros: That it got to my destination, eventually.

Cons: The co-flight wasn't made clear to me. This was an American Airlines flight as is my return. Beyond the brand and gate confusion that resulted from this, the flight was delayed a couple hours and the plane looked like it hadn't been refurbished since the 70s.

Sun, May 5
BOS
Boston Logan International
ORY
Paris Orly
12h 00m
Sun, May 12
ORY
Paris Orly
BOS
Boston Logan International
13h 20m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,525 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
MAD
ZRH
Okay 4.3

Pros: Nothing

Cons: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

MAD
ORD
Mediocre 2.0

Pros: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

BCN
MAD
Okay 5.6

Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!

MIA
MAD
Good 7.0

Cons: All processed food. GMO’s. No organic options.

OPO
MAD
Mediocre 2.0

Cons: The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination.

Sun, Mar 3
BOS
Boston Logan International
ORY
Paris Orly
11h 15m
Thu, Mar 7
ORY
Paris Orly
BOS
Boston Logan International
33h 35m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,190 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
AMS
LIS
Mediocre 2.0

Pros: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Cons: I like Kayak. But am very concerned about booking through in the future with this treatment.

LGW
OPO
Excellent 8.0

Pros: The tripulation are very nice people. The food is better last year. Is good.

Cons: The space between seats are small.

EWR
OPO
Okay 4.6

Cons: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.

OPO
BCN
Excellent 8.0

Pros: The tripulation are very nice people.

Cons: The space between seats are small.

LIS
MIA
Mediocre 2.6

Pros: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.

Cons: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane

Tue, Jan 22
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
10h 10m
Tue, Jan 29
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 25m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Mon, Mar 11
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
6h 35m
Wed, Mar 20
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 25m
Trip: 10 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 11 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
BOS
CDG
Excellent 10.0

Pros: The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!

JFK
AMS
Mediocre 2.0

Pros: airplane

Cons: SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN.

BOS
CDG
Okay 4.8

Cons: When we tried to register for our flight, I was greeted with the fact that the name on the flight reservation was different than the name on the passport. The name on the flight reservation was Jim; the name on my passport is Francis James Donnellan. They charged me $60 to correct what they perceived as an inconsistency between the two documents. I found this frankly quite bizarre. I have literally flown around the world; I've taken many flights to Europe, the Far East, across the country, etc. and have never run into this as a problem. Over 50 years of travel, to be charged $60 by Norwegian for a perceived name inconsistency struck me as odd to say the least. Primera handled this "problem" without a charge and with a much better and more positive attitude toward it. Norwegian did not give an explanation as to why this was such an issue; the key point made was that James was not the same as Jim. Again, nothing in my experience suggested that there should be a problem here. My father's middle name was James, and he was always called Jim. Same with me. If they are in fact two different names as was suggested by Norwegian, no one over of my 75 years of life ever called attention to it. I wonder what would've happened if I had been referred to throughout my life as Frank, with the name on my birth certificate being Francis.

OAK
CDG
Excellent 8.3

Pros: Movies were good and seats were spacious. Not much service throughout the flight.

Cons: Little service for water. Clogged toilet.

LAX
OSL
Good 7.6

Pros: The comfort of the 10hr flight

Cons: Not that many movies on selection

Sun, Mar 3
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
10h 10m
Thu, Mar 7
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
11h 25m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Tue, Apr 23
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
13h 39m
Tue, Apr 30
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
12h 50m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

BOS
CDG
Good 6.6

Cons: Food was disgusting.

CDG
HEL
Mediocre 2.0

Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

BOS
CDG
Mediocre 2.6

Pros: Direct flight on AA from BOS to CDG.

Cons: Food was frozen. It took two hours to complete the service when people just want to go to sleep within the first 45 mins. Cabin crew has no concept of customer service. No individual entertainment. Earplugs are so cheap they barely hold in your ears. Just fly any other airline to see how it's done. Even AF does a better job!

Wed, Feb 13
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
9h 15m
Mon, Feb 25
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
23h 20m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 1
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
9h 20m
Fri, May 10
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
12h 50m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 7 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
BOS
CDG
Good 6.0

Pros: That it got to my destination, eventually.

Cons: The co-flight wasn't made clear to me. This was an American Airlines flight as is my return. Beyond the brand and gate confusion that resulted from this, the flight was delayed a couple hours and the plane looked like it hadn't been refurbished since the 70s.

LHR
IAD
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

BOS
CDG
Okay 4.0

Pros: The crew was excellent and very professional, the flight was on time and the meal service was decent

Cons: The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible

BOS
CDG
Okay 4.6

Pros: Airplane had a flat tire... thank goodness they changed it before the flight.

Cons: Flat tire took 2 hours to change, I'm shocked that they are still using this type of Equipment for a trans Atlantic flight.

LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Tue, Jun 4
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
6h 50m
Thu, Jun 13
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
8h 00m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 15 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
BOS
CDG
Okay 4.0

Cons: Headline says it all. Very uncomfortable seats. Not enough legroom and the usual fight for the armrest. I won't fly AirFrance economy again.

CDG
SLC
Excellent 8.0

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

SEA
LAX
Excellent 9.0

Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

LAX
ATL
Good 6.5

Cons: Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat.

BOS
CDG
Excellent 9.6

Pros: wonderfu crew... very helpul`

Cons: ..

Mon, Feb 18
BOS
Boston Logan International
ORY
Paris Orly
12h 10m
Mon, Feb 25
ORY
Paris Orly
BOS
Boston Logan International
13h 10m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,884 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
DCA
DFW
Excellent 10.0

Pros: Inflight movie, friendly crew

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

PBI
PHL
Excellent 8.8

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

CLT
MEM
Excellent 8.6

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

PHX
GEG
Okay 5.3

Pros: Flight attendants were helpful

Cons: My seatbelt was installed incorrectly.

Tue, Apr 23
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
11h 06m
Mon, Apr 29
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
24h 15m
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

CDG
JFK
Okay 5.6

Cons: My headphones didn’t work

LED
HEL
Excellent 10.0

Cons: 2 hr delay

BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

BOS
CDG
Good 6.6

Pros: The crew were attentive; the flights left and arrived on time

Cons: The food was really pitiful, and the wine worse than what you buy in the store. On a more-than-6-hour flight, when the meal is the only real 'entertainment, can't SOMETHING be done to make it more palatable. US airlines make NO effort on food. Other similarly priced foreign airlines manage food which tastes and wine which isn't 'plonk'.

Mon, Feb 4
BOS
Boston Logan International
BVA
Paris Beauvais-Tille
18h 25m
Wed, Apr 3
BVA
Paris Beauvais-Tille
BOS
Boston Logan International
18h 25m
Trip: 58 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 30
BOS
Boston Logan International
CDG
Paris Charles de Gaulle
9h 20m
Fri, May 10
CDG
Paris Charles de Gaulle
BOS
Boston Logan International
12h 50m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
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