Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Los Angeles
JetBlue, American Airlines and Delta have all waived their change and cancellation fees on flights from Massachusetts to Los Angeles. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from Massachusetts to Los Angeles.
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Scores according to KAYAK customer reviews
Pros: "Great crew. Z and Antonio were great!"
Cons: "The breakfast meal."
Pros: "Todo fue muy bien exelente"
Pros: "Entertaiment was good, seat was ok"
Cons: "Internet could be faster."
Pros: "Ryan the Mint class attendant was amazing"
Cons: "The cod was ... fishy"
Pros: "Leg room and comfort were outstanding. Free Fly-Fi enabled me to be productive. Using my Amazon Prime membership to watch videos on my own device was great."
Cons: "Movies weren’t available on my screen."
Pros: "Check in process was smooth"
Cons: "The temperature on the plane was hot, multiple customers had informed the crew but they were unable to change it. It was an old plane and needs updating."
Pros: "Great legroom. Got in a bit early which was fantastic. Appreciated a mid-flight update from the pilot."
Cons: "Earphone jack did not work so I couldn’t listen to any movies or shows — shouldn’t sell a seat on a 5 hour flight if entertainment isn’t working. Plane also felt like it could have been cleaner."
Cons: "Better notification about delays"
Pros: "Everything. Nice updated plane, friendly staff at check in, gate and on the flight. Great value"
Cons: "There was no video screen available"
Cons: "My main comment is that the wi-fi didn't work for all passengers. One of the reasons I flew this airline was because they promise reliable wi-fi on the flight and despite multiple attempts to troubleshoot, it never worked."
Pros: "Lots of water ..."
Cons: "Cramped up . Need more leg.room"
Pros: "Safe quick flight for the long journey despite delay in boarding and departure"
Cons: "Major delays not only going but returning with JetBlue. This was my first time flying them and I’m likely to never use them again. Poor customer service as no one was willing to help with WiFi set up on the way going since I’ve never flown them. Luckily I found 1 nice flight attendant and he helped point me in the right direction in set up. Overall not impressed with service and performance of this carrier."
Pros: "Crew was very pleasant and helpful"
Cons: "Gary was his name. I went up to go to the bathroom, I had heard the announcement prior to that and no one had mentioned anything about seatbelts or staying in my seat. I made sure before I got up. As I get up he approaches me and said "you need to stay in your seat, began to shake his head,"they mentioned it like 5 times", he then said. I really dont appreciate the attitude. It's not what you say it's how you say it. Work on your attitude Gary from JetBlue"
Pros: "The space and chairs The choice of movies"
Pros: "I like jetblue, everything is excellent,."
Cons: "It took over 2.5 hours to decide to switch airplanes"
Pros: "Fast easy on and hassle free"
Cons: "Internet needs more attention"
Cons: "the plane was so cold that many passengers complained and they didnt have blankets not did the turn the air down. I was so cold I couldnt find a comfortable poisiton and I was already wearing a jacket and long pants. Passengers should never be exposed to such drastically cold temperatures and ignored despite complaints."
Pros: "I assume it's a well-known fact that airlines exaggerate the actual flight time to create an illusion of early arrival. However, the net result is sitting on the tarmac because the arrival gate is occupied...for an hour."
Cons: "See above"
Pros: "The crew was very kind, but the pilot did not inform the cabin what was happening often enough."
Cons: "There was over a four-hour delay to board and 2 more hours on the jetway before we took off. I ended up having to re-route through Long Beach and pay $75 more to get home."
Pros: "Cabin crew were great at looking after us and we had plenty of legroom in coach!"
Cons: "The entertainment selection was a bit limited and there was no wi-fi."
Pros: "Mint service is better, and cheaper, than most domestic first class"
Pros: "no line for security. good value"
Pros: "All our flights with jetblue were excellent"
Pros: "Nothing only wifi was there ...rest everything pathetic"
Cons: "Our whole baggage cane out broken"
Cons: "We were not told we’d be sitting next to a woman with a dog. It was highly offensive to sit and eat next to a dog that smelled and panted constantly, and would shed occasionally. Why not solve this problem by asking passengers when they book a seat if they do or don’t want to sit next to pets? Not everyone can do this since many have allergies. Also, this is not hygienic. Very unsatisfied."
Cons: "3 HR DELAYED DEPARTURE... IT WAS SO TERRIBLE.. NO CARRY ON LUGGAGE SPACE ON BOTH FLIGHTS"
Pros: "Courteous staff"
Cons: "Long delay in cold terminal"
Pros: "I liked that Jet Blue has a really big selection for viewing/listening."
Cons: "The crew announced WI-FI was broken, and then the movie I was watching, cut out."
Pros: "Lots of legroom, courteous staff."
Pros: "Very professional and enthusiastic Jetblue staff from bag check to arrival."
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Pros: "Perfect, the Jetblue staff was always helpful !"
Pros: "the marketplace, the extra legroom, that announcements weren't too loud and didn't come in thru headphones. the design of the plane"
Cons: "the tv kept flipping out everytime my row-mate put their elbow on the arm rest."
Pros: "Service and timing"
Pros: "Free internet, great landing."
Cons: "A complimentary lunch meal should be served."
Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."
Pros: "Service perfect"
Cons: "Our luggage came back broken (case cracked)"
Pros: "Nice employees"
Cons: "Flight arrived on time but we didn't board until scheduled departure time. Seats are too hard and uncomfortable on the bottom."
Cons: "After landing we sat on the runway for one hour."
Pros: "Walking in to the Boston terminal was immediately relaxing. I got through the line quickly and once I got to my gate it was also very relaxing."
Cons: "Soba noodles were soggy, but not a deal breaker!"
Cons: "We were waiting on the taxieway for 45 min after we landed."
Pros: "Crew were friendlier than many other airlines"
Pros: "It was super"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Pros: "On time"
Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"
Pros: "Crews were friendly"
Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."
Cons: "Plane was too hot"
Pros: "Each employee on the plane was nice."
Pros: "All aspects"
Pros: "Loved the plane, people and timeliness"
Pros: "Delta always does a superior job - domestically and internationally!"
Cons: "Nothing, keep at it"
Cons: "Everything was perfect!"
Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Operated by Delta so great!"
Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."
Pros: "Excellent Service."
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Pros: "on time"
Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Pros: "Flights were on time and friendly attendants!"
Pros: "ditto above"
Cons: "ditto above"
Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"
Cons: "waiting on the tarmac for 40 minutes"
Pros: "Over cramped No Space for carry on slow service"
Cons: "Over cramped No Space for carry on slow service"
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Cons: "Condition of the airplane"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "All I need to say."
Cons: "Late and missed my international connection"
Cons: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"
Cons: "Delay from Seattle to pasco."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Pros: "Everything from boarding, service, arrival time and deplaining was smooth"
Pros: "On time"
Cons: "No free meals."
Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."
Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"
Cons: "Baggage delivery was slow and then split between 2 different terminals"
Pros: "New aircraft was more comfortable"
Cons: "I think they did excellent"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Cons: "Had to clean my seat before seating."
Pros: "Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage."
Cons: "Coming back my flight was good . I have no complaints."
Cons: "The chairs"
Cons: "Stewardess very rude"
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Cons: "Delayed multiple times"
Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"
Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"
Pros: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Cons: "Going through LAX what a mess"
Pros: "Comfortable good service and friendly attendants and good price"
Cons: "The seat assignments based on loyalty status - rude gate agents"
Pros: "Good service."
Cons: "No power outlets."
Pros: "Didn't have any entertainment so I was able to sleep."
Cons: "Equipment not functioning so couldn't watch movies or listen to music."
Pros: "Meal and drink service was excellent"
Cons: "Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade."
Cons: "Ticket was never issued."
Pros: "The have the lotus cookies which is my favorite ."
Cons: "Having to pay for wifi"
Pros: "Totally fine"
Cons: "It was fine"
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Cons: "Poor seating and lost my bag."
Cons: "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."
Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"
Cons: "I paid 800.00 and no breakfast order lunch served."
Cons: "Service was terrible. Uncomfortable and good was not at all tasty"
Pros: "again, nice and easy and well done."
Pros: "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Pros: "Got in an hour early. Booya."
Cons: "Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue."
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Cons: "Everything was perfect"
Pros: "Good movie selection, decent food selection."
Cons: "Wifi was not free."
Pros: "Every thing."
Cons: "All good"
Cons: "Not allowed single single baggage,"
Cons: "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"
Pros: "Nothing stood out"
Cons: "Nothing stood out"
Cons: "Looks ghetto and no wifi"
Pros: "i have to pay $90 for my seat"
Pros: "Confortable and entairtement"
Cons: "The food"
Cons: "Delayed!!! Waited and waited"
Cons: "Constant delays and cancellenations"
Pros: "Ease of access. Hospitality."
Pros: "Flight was great overall."
Cons: "Timelines was very poor. 2 hour delay because we don’t have a crew is terrible!"
Pros: "Nothing. Worst flight I’ve ever taken."
Cons: "We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again."
Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Pros: "Crew was very nice and very competent."
Cons: "I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights."
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Cons: "Free beverages"
Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"
Pros: "When you land at Concord you are right near the parking lot!!!"
Pros: "All wa great"
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "It was great"
Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Cons: "The $17.00 i paid to insure the flight was not honored. I had some health issues and needed to cancel. I was then told that the airline I chose through your site, won’t honor it. I am furious and am owed my refund."
Cons: "Baggage claim very slow"
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "Nice having assigned seat. Boarding pass can be obtained through mobile app."
Cons: "Seats do not recline, so not real comfortable."
Pros: "Quick flight and overall nice crew."
Pros: "Front seat leg room"
Cons: "No WIFI."
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"
Pros: "More room in seats. Low prices Nice staff."
Cons: "NO DRINKS!! not even water is complementary!! NO SNACKS!! Not even pretzels!! WOW! You have to pay for your carry ons. You have to pay for your checked bag ($50!) You are only allowed 40# in your checked in without an additional fee."
Cons: "No issues"
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "I like the flight. It was on time"
Pros: "The crew was awesome! They were friendly and very focused on their passengers. The plane was clean and the flight, itself was great. Worth flying from Oregon to So. Cal., will do again. Loved the flight times, and because of them, we were able to have half a day on departure day (Thursday 3:30 pm) to drop off dogs, pack and run errands and some work and arriving back home (Tuesday 9:46 am) gave us all day to work and get ready for the week."
Cons: "Plane did not board or leave on time, spent a lot of time waiting both on and off plane. I also did not like being hit with the taxes and fees at Alamo, after booking through Allegiant. Those should have been included in the initial payment, because I could have rented same vehicle for $40 less through Alamo website,(final payment w/ T&F's) That was a waste of your customer's money."
Pros: "Flight attendants were very kind."
Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."
Pros: "friendly staff, good take-off - landing, all that jazz"
Cons: "Not knowing it would be a late take off. Other than that, very good."
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Pros: "It was fairly clean and the flight wasn't crowded."
Cons: "Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on."
Cons: "First time flying Allegiant: Head's up! They charge you for EVERYTHING and I mean EVERYTHING and the overall experience is awful. Would you like to know what it's like to fly on a plane bound for extradition to a foreign prison...fly Allegiant Airlines. Would you like to experience the unexpected thrills of being nickeled and dimed at every turn....fly Allegiant Airlines. Would you like the answer to the question posed after paying $100 for two carry-on's: 'could this get any worse?' Answer: It does!...fly Allegiant Airlines. Here's how it all starts out they welcome you to the terminal with a wonderful opportunity to pay $5 for printing your boarding passes (unless you download their app). How could a piece of paper that small that no other airline charges you to print cost $5 you ask? Well that is the magic of Allegiant Airlines at work, if they can't make something simple; both costly and annoying then you aren't flying Allegiant Airlines. You then inquire at the check-in desk can my loved one and I sit together, and they say sure but you will have to do that at the gate. Ok some positive news here...but then it sinks in.. wait a minute what Airline are we flying again? ...Allegiant Airlines, and what is their motto?? If it is simple and easy it shall become both costly and wildly inefficient. You arrive at the gate with hope in your heart and they then tell you, umm no. Who ever told you that is a fool! You can make no changes to your seating this is a 40,000lb aircraft with a 300,000lb lift capacity and it can't handle you sitting next to your girlfriend it would compromise the avionics and we would all surely die. Then why on the app did it show open seats? Seats of course for a price! Not by section like a normal airline ohhh noo a price that was completely different for every single seat as if the seats were in competition with each other in some high altitude economy that makes far less sense at sea level.The helpful response to this inquiry was 'oh well that was then' I am looking at it right now. I don't know what to tell you.. What's next?! A surprise $50 charge per carry-on! Unless you read the small print on one of their emails that is filled with advertisements they make it look like another advertisement, I'm going to go out on a limb and say INTENTIONALLY as it is never mentioned on: (The check-in email, the purchase confirmation email, not mentioned by the ticket counter, not anywhere on the app, not written anywhere on the electronic ticket despite them announcing otherwise) They instead tell you right as you are boarding the plane and have absolutely no choice in the matter and have done this innumerable amount of times as the flight attendant was well versed in de-escalation protocol and a security guard was positioned an arms length away as she deftly charges your card on file... I have run out of characters for this post I can only assume this comment section is run by Allegiant Airlines.."
Pros: "Cheat, direct flight from LA to Boise."
Cons: "Absolute bare bones. Like riding the city bus."
Cons: "everything... I will never travel on spirit again if I can help it."
Cons: "The honesty"
Cons: "As a tall individual standing at 6'1 the leg space just wasn't enough. Room for my legs would be nice!"
Pros: "Quick boarding, fast departure"
Cons: "WiFi or entertainment"
Pros: "That I was spared direct contact with the vomit"
Cons: "That my daughters seat and purse and shoes got vomit in them. The purse was fabric and after getting it professionally cleaned today it is definitely ruined. I feel some sort of formal apology & compensation is necessary to resolve this"
Pros: "The pilot was a hottie"
Cons: "No Wifi, no seat reclining, late departure and delays"
Pros: "It was all god"
Cons: "Didn’t like that I have to pay for coffee onboard!"
Pros: "Modern plane"
Cons: "Hideen fees for luggage and seating"
Pros: "Your only paying for your seat, therefore saving money."
Cons: "The seat would not recline AT ALL."
Cons: "How many emails are you sending me requesting this same thing?"
Pros: "Staff was very polite/professional"
Cons: "Spirit Airlines were not helpful with my situations"
Cons: "Spirit batting .900 against me when it comes to movie length delays. You guys are the cheapest for sure but your consistent inconsistency let me down once again. See you never."
Pros: "I liked how easy it was to book the flights and how I got to pick which ones worked best for me"
Pros: "Very professional, the captain moved things along and it was very organized and smooth."
Cons: "I'm only 5'6" and my knees were jammed into the seat in front of me... wildly uncomfortable."
Pros: "smooth in air and excellent landing"
Cons: "left 45 minutes AFTER we boarded due to a maintenance issue that needed to be "signed off" on and it took 30+ minutes to get our baggage."
Cons: "charge too expensive for baggages.delay too long."
Pros: "Service., staff, size of plane inside.!"
Cons: "Some passengers didn't say 'excuse me' at all."
Pros: "very good service and price,"
Cons: "cancelled after 4 gate changes and beginning boarding. no rebooking."
Cons: "Crazy loud unruly passengers chaotic cabin and constant jostling from the aisle"
Pros: "Nothing, nothing at all"
Cons: "Everything from the size of"
Cons: "Everything, everything is about money and nothing is about the customer"
Cons: "The service was not friendly, bags overpriced and experience in the cabin very unprofessional."
Pros: "They are not well behaived with the customers."
Cons: "I will not use them again as they charged me an extra $100 for 2 bags. With American they would have been free.............who ever heard of charging for in the cab bags!"
Pros: "I like their no nonsense about bags."
Cons: "they force us register."
Pros: "Nothing at all"
Cons: "Whole experience"
Pros: "It got us to our destination."
Cons: "Over 60 minutes late."
Pros: "Everything, the extra roomy seat, the fact that I did not have to buy what I did not need!"
Cons: "My first trip was cancelled due to mechanical problems but I was put up in a very nice hotel which compensated for the inconvenience. I will definitely fly Spirit again."
Cons: "Expensive luggage fees"
Pros: "I enjoyed both flights, from LAX and from Denver. However, I have to admit the CSR's in LAX was much more helpful then the Denver airport. Which is a bit shocking to me since I always felt the Denver airport had a bettet customer fucos team then LAX. I will continue to fly with Spirit when ever possible. Thank you!"
Cons: "Sat on the tarmac for more than 50 minutes at the destination airport because another spirit plane was at our gate. poor planning, spirit."
Pros: "Very good. Anny phan"
Cons: "The unexpected luggage fee sucks"
Cons: "Service was poor I felt like I was in a three card Monty rip off. I will never again use your services please refrain from any attempt at communication. I deal with hundreds of people a month I will make sure that I discourage any one dealing with your inadequate overpriced inconvenient and embarrassing services. I honestly feel that a refund is in order. Lawrence P."
Pros: "I liked that I was comfortable and it was really clean and nice inside"
Cons: "I did not like how expensive the drinks and chips are $10 for a can of soda and $14 for some chips ?!"
Pros: "Got to sit in exit row"
Cons: "Delayed due to frozen poop"
Cons: "Not being able to bring a na on the flght"
Pros: "Price is great, as is being straight forward about things that aren't available to offer a great price."
Cons: "I don't understand the rationale of charging to pick a seat. I was happy with my random pick... maybe it'd be a bigger deal if I were traveling with someone."
Airlines flying from Massachusetts to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Los Angeles
Masks required on board, masks provided on flights from Massachusetts to Los Angeles
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to Los Angeles
Testing for antibodies, testing for symptoms for flights from Massachusetts to Los Angeles
Waiving of change fees. Search flexible flights from Massachusetts to Los Angeles