Find cheap flights from Massachusetts to Tampa

Pros: "Seat was comfortable. They did not assign seats had to wait till last moment to get seat assignment. They were trying to get us to pay extra for it"
Cons: "Early seat assignment"

Pros: "Seat super comfortable for the price"
Cons: "Delayed, delayed, delayed and no entertainment on the plane"

Cons: "Entertainment screen for my seat and many seats by me did not . work at all."

Pros: "Loved the variety of food offered, amount of legroom"
Cons: "Was awake, just completely skipped over by attendant for drinks"

Pros: "Snacks!"
Cons: "Seats... had a middle seat and crew would not move me to emergency exit row even when there was room there!"

Pros: "Lots of legroom."
Cons: "the tv's wouldn't work at first"

Pros: "JetBlue voluntarily offered a credit for a <5 hr delay (minimum time that it is required). It was 4 hours and they didn’t HAVE to offer a credit but they did. Also they kept us informed throughout the delay, and boarded the redirected plane quickly when it did arrive."
Cons: "Didn’t appreciate the delay of 4 hours particularly during the holidays, but did appreciate how JetBlue stepped up in this situation."

Pros: "How calm the staff remained in the face of many very tired and disappointed people"
Cons: "The flight had a mechanical issue but no mechanic was duty. the flight was supposed to leave at 5, we left at midnight on a plane flown up from Boston. We arrived at 3 in the morning which left me at 61 driving an hour home at a terrible time of night. I was afraid for my safety driving at that hour but they strung us along for so long there were no real opportunities to choose another option. Besides which my bag was stuck in the broken compartment and could not be retrieved. The flight, when it finally left was so cold that everyone was huddled down in their seats, the very senior lade next to me was pitiful. All in all a horrible experience."

Pros: "Courteous service by attendants- ongoing communications by the pilot- efficient boarding/deplaning"
Cons: "The entertainment system wasn’t available for part of the time-One of the featured movies was not available (got a black screen with no notification)- Attendant clarified what was happening-"

Cons: "Landed half hours early and had to sit on the plane until there was an open gate. Really?????! Punished for being early! Give me a break"

Cons: "2 hour delay"

Cons: "I paid for extra space and there was none available on my flight."

Pros: "Natalie was not pleasant I asked a question and she ignored my questions"
Cons: "I aske Natalie if there were any sit available so that my husband and I can sit together she quickly responded with out looking in the computer"

Cons: "The little child next to me keep kicking my legs"

Cons: "Flight was delayed an hour! Not happy about that!"

Pros: "Safe arrival is a good arrival"

Pros: "Even with a delay it was nice"
Cons: "Nothing to say here"

Cons: "Noise"

Pros: "Entertainment. Crew was friendly. Captain very informative."
Cons: "The plane looks and feels old and beat up."

Cons: "Entertainment services were glitchy. Couldn’t start the movie on my console until 15 min after the movie started. There’s no rewind/pause function so was out of luck."

Pros: "Punctual and overall great. Yummy and somewhat healthy snacks."
Cons: "A little more snacks would be appreciated. Better WiFi would be great."

Cons: "I believed that animals should not travel with people I had to switch seat with someone because I m extremely allergic to cats. So I had to seat in the back of plane to avoid a health problem. I think if people have the need to take their pets with them they should have a designated area. Not everyone love or like animals. Thank you"

Pros: "Tv"
Cons: "Wi fi didn’t work"

Pros: "Comfortable plane"
Cons: "Over an hour delay"

Pros: "Legroom"
Cons: "Reclining seat broken 8C. Delayed boarding"

Cons: "TV didn’t work on our row but without asking they offered $15 credit per seat"

Pros: "Crew was pleasant. Girl over the intercom was very clear!"
Cons: "Delayed. Supposed to land in Tampa at 11:25pm we landed at 12:50am plane looked old and run down"

Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."

Pros: "We didn’t crash"
Cons: "Woman wth a dog wouldn’t take it off her lap. Delayed for an hour dealing with it. On top of being delayed 90 minutes for no reason."

Pros: "Weather and atmosphere in Orlando!"

Pros: "I didn’t die."
Cons: "The 6 hour delay. The over tired, but outright rude crew in both the airport and plane."

Pros: "Good service clean plane Friendly crew Very good fight ! Thankyou Jet Blue"
Cons: "Nothing - All was great !"

Pros: "Crew couldn't be nicer. A pleasant experience. Thank you."

Pros: "Tons of leg room"
Cons: "Na"

Pros: "Lots of legroom in the exit row"
Cons: "Flight delayed"

Pros: "Crew was exceptional"

Cons: "The flight was originally scheduled to leave Boston at 8:50 pm and I would get back to Tampa, FL at 12:03 am. I still had to drive an hour to get back to Sarasota which meant I would get home by 1:03 am. I figured that would still give me enough time to sleep before getting to work. Unfortunately, the flight was delayed and I didn't leave Boston until 10:30 pm and I got into Tampa around 2:10 am. I'm not happy that I got home at such a late hour since I had to be at work by 9 am."

Pros: "Well trained flight attendant crew."

Pros: "We were returning Home from N, J, we left Florida because of IRMA The hardest part was while booking the flight from Newark to Tampa. At a reasonable rate. We were price gouged going North by another airline, Awful We are both over 80 years old. I had to call on the phone waited about 10 minutes on hold but when I did get someone they helped me pay over the phone and order wheelchairs. Smooth flight. We had to flee Florida we could not fly jet Blue on short notice. to N.J. Flew other Airline and were really displeased."
Cons: "Not being able to pay for luggage and order wheelchair online with the first try. Weare both over 80 years old. Most difficult Had to call on the phone twice. Waited for 10 or more minutes. Our flight was delayed from 6:59 to about 9 P.M. We did get 2 text nice. But was told to come on in any. So we did and waited at airport for flight to leave at 9:15"

Pros: "This airline was fantastic! The flight was very comfortable, the crew was friendly and it was very pleasant. Would definitely book with them again!"
Cons: "There wasn't anything I disliked about it, it did what it was supposed to do. I was very happy with my flight."

Cons: "Flight arrived late from international location so we needed to wait 20-30 min extra for inpection. Then, it left over 2 hours late due to mechanical issues which were never entirely fixed as we waited inside the plane. On top of that, there were only two tv channels working the entire flight"

Cons: "JB is my favorite airline but it bugs me that 9 out of 10 times that I fly with them the headset jack does not work. Therefore it does not matter how good or bad the flight entertainment is I just cant use it."

Pros: "Not much"
Cons: "No one checked our boarding passes... I waved a piece of paper, and all three of us went thru the entrance to security. We had tad pre- checked passes but since no one looked, we had to wait on a line for 20 minutes. Pre- check line? Nom- existent."

Pros: "Over all Good!!"

Pros: "Price, schedule, and price"
Cons: "Gate personnel at TPA neglected to inform us of a gate change which almost caused us to miss our flight - argued with us about the efficacy of their so called, gate change announcements . No notification either email or text from Jet Blue to check in. Seemed to make the process harder to complete. The mobile site for Jet Blue was not very reliable or user friendly and made getting boarding passes quite trying. All this only applies to the DCA to TPA leg of our trip."

Cons: "The flight was very turbulent, and the captain did a poor job of keeping the passengers informed. In situations like that information goes a long way in comforting people."

Pros: "Crew was nice."

Pros: "Good service"
Cons: "Gate crew not given information about reason or extent of delay. Once on board there was another delay with no explanation."

Cons: "Plane was delayed by 4 hours"

"Flight was on time. Boarding was relatively fast and the crew very pleasant. The plane was new and clean. Snack was O. K. , fine for a 2hr. Flight. 👍👍"

Cons: "Great crew and flight! Cheers!"

Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"

Pros: "Was boarded promptly"

Pros: "I felt really comfortable safe and more than happy to fly with Delta. Thank you."
Cons: "More vegan options."

Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Pros: "Better than spirit"
Cons: "Nothing"

Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."

Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Cons: "Very late and boarded too long before leaving the gate."

Cons: "Delayed"

Pros: "Quick boarding, extra space to put things in front of you"

Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."

Pros: "All things connected to the flight were just right"
Cons: "Nothing was an issue."

Cons: "They ran out of blankets, earphones on the flight"

Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"

Pros: "On time. Connecting through Atlanta is quick and efficient"

Pros: "Comfortable seats"

Pros: "Flight was on time, flight attendants were very nice and professional."

Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."

Pros: "On time! Easy boarding!"
Cons: "They had problems with both the wifi and the entertainment system. Super friendly crew further."

Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"

Pros: "Movies"

Pros: "On Time"
Cons: "No opportunity to purchase additional food"

Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"

Pros: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Cons: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"

Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"

Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."

Pros: "Everything"
Cons: "Everything was perfect"

Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."

Pros: "Was a nice flay , thanks"

Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Cons: "No seat assignment prior to arriving at the gate"

Pros: "Everything else good."
Cons: "N/A"

Cons: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"

Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."

Cons: "No entertainment and only pretzel and peanuts available"

Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."

Pros: "Arriving and departing flights were at totally opposite ends of airport"

Cons: "My suitcase was damaged(torn through!)"

Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

"Older plane. I have never EVER had a problem with seat belt length (I need to lose some weight but I am not excessively large) but my seat had a very short one - looked like it needed replacing."

Cons: "WiFi wasn’t working"

Pros: "Nice and easy. Smooth the whole way"
Cons: "."

Pros: "Very uncomfortable seat - and I’m thin."
Cons: "Outlets not working for my row"

Cons: "Taking off on time. But they did get another plane. We arrived about 5 hours late."

Pros: "Everything"
Cons: "It’s perfect"

Pros: "Extra seat width would always be nice"

Pros: "my borden pass had no gate no"

Cons: "Staff at Pensacola airport not very helpful or friendly."

Cons: "Kept on the tarmac with no information on when we would be leaving. I fell asleep and the flight attendant instead of waking me up rudely moved my chair upright in a startling and rude way. When I asked him to next time tap me on the shoulder or ask me to move he went ahead and began speaking loud."

Pros: "Pilots made up for delayed departure. Boarding quick and efficient"
Cons: "Flight was delayed"

Cons: "More Space between seats would have been nice"

Pros: "Nothing"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"

Cons: "Notify us sooner about the 2 hour delay. Had to know there was not a pilot available."

Cons: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."

Pros: "Yes very pleasurable."

Cons: "There’s no headphones aboard for entertainment"

Pros: "Everything on time."
Cons: "It was a short flight so the A/C didn't affect my throat."

Pros: "The crew was great. Even though we were delayed by about 40 minutes, they were friendly and courteous."
Cons: "40 minutes maintenance delay."

Pros: "Nothing"
Cons: "Very uncomfortable American airlines is the worst"

Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."

Cons: "Boarding was haphazard"

Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Cons: "Over 90 minutes delay on arrival time on a less than 2 hours flight"

Pros: "I thought the service was great"
Cons: "I was surprised that there was only beverages served and no pretzels are peanuts like the other airlines"

Pros: "Price"
Cons: "Outdated airplanes"

Pros: "Trip non stop"
Cons: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."

Cons: "Ugh. By this time I'm worn out and fed up from hassling with Customs. Then they lose my luggage."

Pros: "Timing of flight routes"
Cons: "Sat on a pillow"

Pros: "The option to hear the flip down LCD screens. Though I didn’t use them."
Cons: "The lady next to me taking up my seat and a quarter of each seat to her side. The person in front of me never putting their seat all the way up. Couldn’t hear the crew when asked a question."

Cons: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher numbered rows."

Pros: "The crew and planes were excellent."
Cons: "When we booked our flights the web site did not show us all the possibilities for return flights. When inn Puerto Maldanado we checked on line and discovered we did not have to have the 18 hour and 19 hour lay overs. We rebooked and were hammered with the $400 charges. We will not book future flights with your organization because of this deceptive practice."

Pros: "Entertainment system and new plane"

Cons: "Landing was a little rough"

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Cons: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"

Cons: "Last to board with a young child."

Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

Cons: "The crew was late because of an incoming flight they were rude to other passengers and seemed to have an attitude after a long day they made very few announcements but the flight went fast"

Cons: "Carry on limitations"

Pros: "He gave me a meal voucher in Dallas which made me feel a little better about the four hour delay until the next flight."
Cons: "I didn't like the idea that I've had a four hour delay due to the fact that the airplane and DeRego showed up an hour late. There were no explanations and no apologies. I got to Dallas I was furious complain to customer relations. I at least wanted them to let me in to the admirals club so I could be comfortable for the next four hours. They refuse that but one lady at the customer relations apartment did give me a meal voucher which made me feel a little better."

Pros: "With American Airlines in general there is no such thing as customer service anymore .Staff at desk at the airport are rude .Could learn a few things from your Australian counterparts at Qantas airlines"
Cons: "No respect for customers anymore"

Pros: "how fast we boarded the plane."
Cons: "The crying babies"

Pros: "The flight was on timely"
Cons: "The staff was very informative"

Cons: "3 hours late"

Pros: "The crew was great and really helped calm my nerves about flying."
Cons: "The seats were old and uncomfortable."

Pros: "excellent services from employes"

Pros: "Smooth trip"
Cons: "Delay delay delay on the flights"

Cons: "The delay. My flight was suppossed to depart at 7:25pm and left at 9:30"

Pros: "There was a bit more room in the seat and more comfortable. The crew was helpful."
Cons: "The isles are far too narrow. Didn't at all care for the snack options."

Cons: "Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED"

Cons: "Food could have been provided"

Cons: "I paid $100 for an upgrade on a United which turned out to be the first row, and right beside the rest room (which was erroneously showing as occupied for the first 20 minutes). The traffic made it feel like I was sitting on a bench in Grand Central Station. I chose an aisle seat but ended up mysteriously in the middle seat. I had extra leg room but if I’d eaten the free 5 pretzels I wouldn’t have been able to fit it my seat any longer. The WiFi wasn’t working for the first hour of the flight. The flight attendant got really annoyed when we didn’t look up when he came by with beverages the first time. We all had headphones on and were looking at our personal screens. The activity by the rest room was constant so we didn’t notice it wasn’t just someone waiting for the loo. The luggage took so long to come out I thought my conference would be over before I got it. Overall, I thought it was bad and confirmed why I don’t fly United. Old, dingy planes, poor service. The pilot was pleasant and communicative so there was at least that..."

Pros: "The crew and the entertainment were excellent."
Cons: "The seating area is very tight and the aisles were extremely narrow."

Pros: "Flight time"

Pros: "Great plane and crew"
Cons: "Flight was delayed twice"

Pros: "The ability to watch TV shows on the flight"
Cons: "Closed captioning on the TV shows. More passenger room."

Pros: "We did not have to wait long for our luggage."
Cons: "Our flight was delayed over an hour."

Cons: "The transfer was not realistic, and I would have missed my flight. To cancel was more expensive than to buy a new ticket. Disgusting"

Pros: "Great take off and landing. My ears were not even plugged up after landing. Great piloting skills by the crew."

Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Pros: "The bathroom sign that shows if it is busy without going there"

Pros: "absolutely nothing"
Cons: "i never made it to tampa and it was because the staff refused to help and offer assistance. SAS staff was the reason i missed my flight."

Pros: "The flight from BOS to NEW was great. Great plane, great crew. The flight from NEW to BOZ was not great. The seats were not as comfortable. The staff was not helpful but the were friendly."
Cons: "They skipped our row for beverage and breakfast. Never offered food. Didn't even know they were serving others. We paid for an upgrade for economy plus and got less than economy. Also the inflight entertainment was down. 4.5 hr flight and you had to pay for wifi if you didn't bring a book. 2 young kids , one phone and a long flight means unhappy customers."

Pros: "Professional staff and clean seat with smooth pilot who was not constantly announcing things"
Cons: "Small seats"

Pros: "Almost everything"
Cons: "We got off the airplane from Singapore to Houston. We almost missed the fight from Houston to Tampa because we didn't have enough time"

Pros: "The cabin was very warm and uncomfortable for the entire flight and tarmac time. The overhead air wasn't working either so that didn't help. Other than that, the flight was great."
Cons: "Cabin temperature"

Pros: "Good. Seating. Not too crowded"
Cons: "Na"

Pros: "The flight attendants were so nice, and although our flight was delayed and hour and fifteen minutes and our layover was an hour and fifteen minutes, we were able to make our connection! Since our connection to Portland in Denver was the last flight of the night, they were able to hold it for us. This was wonderful because there weren’t many flights out that weren’t booked solid for the next day. The attendants on this flight were great about updating us with information for the connections and telling us when we would land in Denver."
Cons: "The plane was delayed over an hour for cleaning. It was frustrating to say the least."

Pros: "Flight okay"

Pros: "The flight was short and sweet. However, the customer service rep checking me in at Logan could have been much more friendly. I was bringing my parents lobster from Maine, and I ended up having to check my box of lobster. I have a United Explorer card and a Chase Sapphire Preferred card and I was juggling my luggage and had to sit my money clip wallet on the counter. Since I had cash in my wallet, the customer service rep abruptly told me, “we don’t accept cash.” I have been flying for most of my life and I know that you have to pay for baggage fees with a credit card. This interaction was disappointing to say the least."
Cons: "No beverage service."

Pros: "The crew was excellent, very friendly and helpful. the pilot announcements were unintelligible. I appreciated that the crew anticipated that overhead luggage space would run out and offered gate checking of luggage all the way through to my final destination. I took advantage of their offer and it made my connections so much quicker and smoother"
Cons: "The room for seating is way to crowded, I need more leg room and don't feel I should have to pay extra for a minimum requirement for air travel. Beverages were skimpy, should be offered more often."

Pros: "Nice crew and ground staff. With the right credit card (United Explorer or better) boarding is a snap."
Cons: "Lack of personal space is a fact of life for air travel unless one can afford the good seats. Plus, why do I always sit behind a crying, screaming child? I know it's no fun for anyone involved and it's just part of life, but maybe next time I'll be more fortunate. Flying in economy is truly like riding in a very big Greyhound Bus! It beats driving, but not by much. I wish trains were more plentiful and affordable."

Pros: "The crew was the best part of the entire awful experience. The pilots let people tour the cockpit and the stewards were very accommodating considering their rules and restrictions. With so many delays, we were able to disembark the plane and come and go as we needed till we were able to finally board for takeoff."
Cons: "We all received updates every thirty minutes with a new departure time and each time we were supposed to depart, there was another delay. The first delay was caused by a seat cushion floating device not being on the plane (hour delay right there) and then for the next three and a half hours, we all were constantly being delayed due to rain. The rain was not their fault but had that cushion been properly stocked on the plane, we would have missed the storm and been on our way. A two-hour flight became an eight-hour hell. Not to mention, the plane itself smelled like a seedy bar bathroom, I had to tuck my legs underneath myself because there was absolutely no legroom, and my row mate was a belligerent drunk. Getting home at 5 am Monday morning and going straight to work was not ideal. Would have been nice to be home on the same day that my flight was scheduled."

Cons: "The delay in my flight and that nothing was done to compensate that my entire schedule had to be redone to meet the needs of late air crafts, not enough fule and cargo doors not being able to shut."

Cons: "Took 3 days to deliver my case. They have daily flights. Very poor."

Pros: "Seats."
Cons: "Sat in the middle of two people who took up part of my seat too."

Pros: "I liked the comfort that the plane gave. I also enjoyed the fact that the crew was all very friendly and kind."
Cons: "There was no music or free tv to watch on flight. There were delays due to high traffic."

Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."

Cons: "1. Comfort: the headrest on these seats is so uncomfortable! It just props your head forward and causes a lot of neck strain. For most short haul flights, this is not a big deal, but it really makes for an unpleasant journey on the cross-country flights. Also, the four-seat middle section is so poorly designed. There is no way to store personal items under seats without invading the space of your neighbor because the metal frame supporting the row of seats doesn't match with the seats themselves. 2. Entertainment: United could not support continuous streaming of movies/TV shows for every passenger. My movie paused and froze so frequently that I gave up on finishing it and then felt like I had wasted my time. The speed and reliability reminded me of trying to watch movies on a dialup connection. It would be so much better to just have the TV screens built into the seats. All in all, United got a bad batch of planes and should try to take this into consideration when working with Boeing/Airbus on the next order."

Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"

Cons: "was supposed to originally leave on Friday April 21st at 7:00 pm, was delayed until 10:45 pm, so I decided to take Saturday April 22nd at 10 AM, and even that was delayed until 11 AM. very crappy"

Pros: "Ease of boarding and security checking bag at gate"
Cons: "Check in kiosk couldn't scan phone was glad to unload my carry-on and check it for free. Should be encouraged to check 1 bag for free from start for smaller bags. Flight attendant was crabby when I tried to squeeze past into my seat. She kind of apologized by being nicer to me after that. They kind of yelled at passengers to take their seats to take off. I liked United. Too bad about the incident I read about. I was on a flight with no available seats to LA and thought someone had taken my seat. Turns out I was reading it wirong on my phone abd the last seat available was actually mine."

Pros: ".."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"

Pros: "Rebooking me on another flight was uncomplicated."
Cons: "We had a long delay in Boston that resulted in missing my connection. I only had 10 minutes from gate to gate to make my connection. I understand that the FAA levies heavy fines on planes every minute that they are late. If so, how does it explain the delay in Boston of almost an hour? Needless to say, I was NOT happy."

Cons: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."

Pros: "The flight was bumpy but otherwise pleasant"
Cons: "There was a rude passenger that yelled at me as I was exciting the flight suggesting that I cut her off as we were getting off the plane thinking that I took her bag. It was outrageous and completely ruined the flight for me. I realize this has nothing to do with the flight but it just made me feel so crumby and attached that I felt the need to share it. Also the leg room was a joke. We barely had any room to move. I probably won't fly coach on united again due to the bad taste it left in my mouth. Unfortunate because it's hub is in chicago."

Pros: "The staff was very friendly and accommodating"
Cons: "There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it."

Cons: "This was the flight from hell. Terrible uncomfortable seats. Could not get the monitor turned off and out of my eyes. Plus we were delayed 4 hours in this crappy airport only to get on a really crappy plane. We were supposed to arrive in Tampa before 10 but wound up getting in like a red eye at 1230 am. Lost out on our ride home and we were so exhausted. I cried most of this flight home 2 1/2 hour flight. Nice staff but crappy plane. I am waiting to get a call to get reimbursed for my loss of time at work and the missed ride home."

Pros: "The cookie was wonderful . I was shaped like a waffle & had caramel inside. The package even instructed how to warm it up over the top of my coffee cup. Also, all the United personnel were great!"
Cons: "Our flight departure was delayed from Tampa to Chicago cause they switched planes. Thank God I didn't miss my connection flight."

Cons: "Because United scheduled flights without regard to airport Construction in Boston my flight was changed 3 times and I still missed my connecting flight. After I missed my flight, they refused to schedule me on the next available flight even though people behind me were scheduled because they were preferred customers. They refused to pay for my hotel and the customer service was rude arrogant and dismissive. I will absolutely never fly United again. The crew on the Boston flight to Newark was lovely everything beyond that was absolutely abhorrent. We got to our connecting flight exactly as boarding closed and they refused to let 11 people board. And subsequently, United staff was rude to us saying it wasn't their fault."

Pros: "Once flight began it ran quite smooth"
Cons: "I chose seats when I booked the tickets. So... Not quite sure how both myself and my partner didn't end up seated together, and both ended up in a middle seat sandwiched between 2 overweight people... Are you little people profiling to break up the overwhelming number of big people? another couple with 2 kids were also broken up into distant areas on the plane. I know everyone complains about so many things, and this wasn't the end of the world, but still, it's not ideal. The seating/etc seemed more disorganized than usual for this flight."

Pros: "The crew was fantastic"
Cons: "I really didn't like how the TVs were running to make you think you could watch whatever you want but then you had to pay. No one is going to pay for such a short flight, it would be really nice to offer it for free."

Pros: "Except for the boarding process, the flight went smoothly, the crew was friendly and I had no problems."
Cons: "The boarding process was confusing. I was issued a boarding pass with "see agent" instead of a seat assignment listed. When I saw the United agent at the gate I was told "don't worry we'll find you a seat." I was confused because I felt that I was treated as if I was flying stand by when in reality I booked my ticket in advance. Everything worked out in the end--I was one of the last on the plane but I got a seat and had no issues with finding a place for my carry-on--however, I prefer having an assigned seat to avoid the anxiety of not knowing what is going on during the boarding process."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "The plane was very clean, modern, and it just felt safe. The crew is excellent, and the flight took less than three hours."
Cons: "The flight was delayed an hour. Boarding was a bit of a problem, there was a miscommunication of who boarded first and who would board next so the boarding process was a bit delayed and disorganized. No entertainment was offered."

Cons: "For reasons known only to them, United managed to separate the reservations of my wife and mine. Having paid for the trip with the Mileage Plus Explorer card, the first checked bag is free for each traveler. At the kiosk check-in at Logan, the machine wanted to bill us $25 to check my wife's bag. It took another 20 minutes to get this rectified."

Pros: "Crew was very nice."
Cons: "Plane aisle was a tight squeeze with carry on bag plus seats were very close together, and I'm a small person at 5'1". Otherwise flight was good."

"Comfortable"

"Los asientos"

Cons: "I was needing a wheel chair and got abandoned at the gate in Boston."

Cons: "The honesty"

Cons: "Better Captain"

Pros: "On time schedule departure and early arrival."
Cons: "Seats were a little bit to hard and very little leg room."

Pros: "On time"
Cons: "Worst seat on the plane. Had to pay more for my carry on bag than my flight ticket"

Cons: "When I brought the ticket online the told me I can have one little bag and when I got. In the airport they said me I must pay 55$ for my little bag ... and by the time I brought the ticket I could find more airline almost the same price with two free bags ... for me that it’s very unserious company"

Pros: "Cheap overall price, no frill airline"
Cons: "Crew seems jaded, no food or drinks at all, seats are very uncomfortable, very little area at kiosk when you check in."

Cons: "service, delayed for 4hours"

Pros: "Courteous crew"
Cons: "Delayed due to mechanical malfunction"

Cons: "Everything"

Cons: "I wish that the baggage cost was not so expensive. Seems crazy to pay that much."

Pros: "Cheap"
Cons: "2 hour delay"

Pros: "nothing"
Cons: "uncooperative staff at check in. seats very very uncomfortable priced higher than jet blue and no drinks offered"

Pros: "Spirit is supposed to be discounted travel and many people paid very little for their flight - I foolishly paid a premium for my flights in July nobless thinking the cost would only increase toward Christmas. Then add the bags $31 each bag each way. Then add seats $17 each seat each way. Suffice it to say NOW I know. Additionally, you have to pay for drinks and the seats don't recline - rough at 6am. The flight crew was LOVELY, the takenoff and landing despite heavy snow was amazing. My ignorance is my only real complaint."
Cons: "Added costs Seats don't recline"

Pros: "The staff are friendly and so personable"

Pros: "Swap to Delta flight."
Cons: "Return ticket also cancelled without my knowledge. Had to argue to get return ticket restored."

Pros: "Once I boarded and found MY seat actually there, right where it was supposed to be, and we departed early, pleasant attendants (way nicer and knowledgeable than on-line booking crew!), uncrowded plane, no frantic, rude rush to get us through snack service, early arrival, uncomplicated, speedy disembarking, maybe, just maybe , I'll fly Spirit again. Now that I know all the ropes, rules, fine-print, etc.I'll price to see if it's really worth the drive to TIA, the parking expense, all the add-ons, or if it's easier and less agita just to leave from SRQ, my down-the-street airport and maybe just a few $$ more."
Cons: "The absolute chicanery of your on-line booking process!!!! Get real, people...I bet YOU couldnt even complete the process and remain sane!!!! I just read some reviews: people are rude loud and angry because of your online process I know you claim bare costs, but we are still giving you our hard-earned miney. We do it because we cant fly first-class (-$$$-) so dont make us feel like we are settling for steerage. It's a lot of money to us!"

Cons: "Seats were very thin, had has children kicking and screaming behind me on both flights. Both flights were late for takeoff, which was very inconvenient, and lastly I do not think your airline prices justify charging $3 for something to drink! I paid about $90 for a United direct flight to Boston, where I had free drinks, and yet I paid $150 through you guys to take two flights home as you had no direct flights back. I will never fly Spirit Airlines again. Your flights are not cheap enough either to justify charging $90 for two checked bags. Good luck, but I would rather take United."

Cons: "After I spoke with another individual he understood what had happened with maintenance on the front end of MSP and that I would've made my FTL flight to SJO had the flight left at 6am like it should've not 3pm. He said nervously that he'd have to talk w/ the supervisor again, where she came back & tried to fight about weather issues from BOS to FTL..but she didn't take a second to understand that I was delayed from maintenance in MSP which didn't allow me to leave til 3pm vs 6 am. If i had made my MSP flight at 6am, I would've made my flight in BOS at 2:45 and therefore caught my FTL to SJO flight at 11pm. He then talked her through it once again, and she gave me a voucher very begrudgingly. Wrong person to have in this sort of position there. I didn't catch her name, but she was a very unprofessional supervisor working the late night shift at 11pm in FTL at spirit ticketing desk."

Cons: "My flight was cancelled less than 2 hours before the departure. I was told this at the airline counter. I took 7 o'clock AMTRAK to go Chicago and then took Blue line (45 minutes) to get to O'Hara airport. The girl at the counter did not explain why the airplane was cancelled. She offered a flight next day at the same time. My poster presentation was at 8:30AM next day. There was no alternative flight from Chicago to Boston. I just cannot believe this. I totally missed my conference presentation. BAD!"

Pros: "The plane seemed new. The seats were pretty comfortable for an airplane, although not enough legroom. The food cart by Cosi in the waiting area is pretty good for a food cart, except there are so many people the staff get overwhelmed."
Cons: "The Spirit waiting area at Boston Logan is terrible. It's way too small for the number of people boarding and deplaning. There is constant jostling (even while you're sitting down) as people try to get through the crowd. And there is only one food cart unless you go back through security. The food cart is by Cosi, so the food is reasonably good, but with this many people the lines for a coffee or lukewarm breakfast wrap are long. And you have to keep moving to let people pass by. Oh, and I had a 2.5 hour delay on last flight to BWI."

Cons: "I accidentally booked an 9pm flight when I meant to select 9am flight at 8am after missing my jetblue flight. I needed to get to Baltimore for work. I went through security and while I was about to board the plane they turned me away due to my ticket being incorrect. The woman checking the boarding passes rudely said "there's no room on this plane so we can't switch this ticket to 9am." I went to Spirit customer service minutes after I was turned away and they told me there was in fact room on that plane. So because of an honest mistake, they 1) wouldn't refund my ticket and 2) were rude and unhelpful and refused to let me on a plane that had plenty of space but they didn't want to inconvenience themselves for 5 minutes to change my boarding pass even after I had gone through security. I will never book Spirit again, even if I'm desperate."

Pros: "I like the commitment to low CO2 emissions, brand new plane with lighter wight seats and other features, cheerful crew."
Cons: "I was ooking forward to restful travel after busy week and day, but seats don't recline and passengers were very loud and disrespectful. Crew could have helped there - fun atmosphere on the ground and a lot of other kinds of instruction about flying for first time travelers, so maybe weave in a few instructions about how to respect the other travelers. With paying for carry-on and food, savings werent great."

Pros: "Not much. The price was cheap and thr actual fligjt was good"
Cons: "Flight originally delayed 1 hr. Boarded and the. Delayed another hr. The gate area was seperate from the actual airport. No seats available, no restaurants, no bars to spend the time. Baggage is expensive"

Cons: "We got delayed 2 hours for a mechanical issue. Staff lied about it. I will never fly Spirit Airlines again"

Pros: "Pilot or flight attendant making the announcements was funny."
Cons: "Carrying on a backpack and being forced to pay for a seat cost more than the actual flight. This is blatant dishonesty. You are not a cheap airline. You hide costs that customers are then forced to pay once they buy a ticket. I pay less to check a 50 lb piece of luggage for an international trip than I paid to carry on small backpack for an hour and a half flight. And, customer services reps are rude no sense of trying to ease customer frustrations. An announcement was made that a flight was cancelled and everyone needed to go to some desk to rebook. No apology, no acknowledgement of the inconvenience. Horrible customer service and dishonesty. I've had problems in the past with flights being delayed because flight attendants didn't show. No thanks."

Pros: "Barbara."

Pros: "Flight crew was good"
Cons: "both flights were delayed. one flight had a new seats. let room was challenging but I understand...that was advertised"

Pros: "The flight was fine, attendants were excellent. Very efficient boarding. I wasted much of the day before and day of the flight trying to print a boarding pass. Difficult to get to site and then they wouldn't accept my password and then didn't send the password I needed to change it. It was extremely frustrating. When I checked in at the kios I was warned that if my bag didn't fit in the bin I would be charged $100 at the gate. I was a1/2 inch too wide so I paid the $55 and found that people were boarding with big backpacks and not paying. My bag fit easily under the seat. Can this money be redeemed?"

Pros: "Uncomfortable seats, zero leg room, a website that has yet to function properly without me having to call customer service several times per flight. Not to mention the "Low fares" Spirit offers you don't actually account for the money you shovel out for EVERY SINGLE EXTRA you can think of. I ended up spending 65$ on my last flight just to bring a carry on and choose a seat. Tie that all together with an angry, impatient, and unprofessional staff, and you result in a customer who will never be flying spirit airlines again."

Pros: "Nothing I wouldn't even have given one star but I had tk"
Cons: "The flight was overall and awful experience. After purchasing tickets we find out we have to also pay for seats and luggage. So we do so. We come to the day of our flight and board our plane only to find out they had given our seats away. Apparently because we didn't have a dog with us it was only fair to give our seats to the people who did and did not book seats let alone together ! Which is absolutely ridiculous my trip should not have to be incovienced because of other people not planning their trip correctly. Then we get the worst seats on the plane after having to stand in the way of everyone for 30 minute like second class citizens while they wait to see where they can squeeze us in. After sitting down we got incredibly rude service from the staff on the plane. One of the attendants made it a point to say your welcome in a manor of being rude because we would not hand trash to her in another passengers face we made her go behind us which was in the long run easier for her. We never got a thank you or a sorry for ruining our trip. I wouldn't recommend this flight to anyone. The airline is an absolute joke."

Cons: "I did a check in to my luggage it was just one an hour before boarding and i paid 50$ for my bag and they lost it and when i went to thier representative she told me she cant find and when i asked her when will they get back to me she was like as soon as they find it without any specification about the time or any thing and she gave me a permission for a voucher with 25$ to use it in my next trip with them!! Again!!! Really !! If i will travel with again!!! It is a horrible airline i will never travel with them again ever."

Pros: "The flight was the cheapest option available and was cheaper than other airlines."
Cons: "While I had heard bad things about Spirit airlines, I had never flown with them before. I was unaware at the time of booking that Spirit charges exorbitant fees for even carry-on luggage. As a result, I chose to attempt to fit all of my clothes and necessary items in a "personal item" sized bag to avoid the additional $90 it would cost me to bring a large backpack or standard carry-on suitcase. Other fees are charged for seemingly standard items such as being able to select a seat location and receiving a drink during the flight. I could have flown with another airline for the same price if I included the carry-on fee, and in retrospect wish I had. The problems did not stop there, however. Both my departing flight and return flight were delayed over an hour in clear weather. The flight itself was also the worst I have experienced. The seats were incredibly uncomfortable and felt like metal folding chairs. They did not recline and there was very little leg room. The full cabin lights were on for most of my return flight, which had been delayed over two hours to 11:15 pm, making any rest impossible. I will never fly Spirit again and will try to spread the word so that nobody else has to endure a flight from this poorly-run, money-grubbing excuse for an airline. You have been warned!"

Cons: "Nothing is complimentary, all snacks and drinks for purchase are inexcusably expensive when other companies provide for free, hefty fee for checked bags and carry-on 40-50$ paid to and from which makes up the difference for their cheap flights (not much cheaper than JetBlue or American) my luggage was left in the city I was visiting and when I asked for a refund for my returning checked bag fee, I was denied because I paid cash at check-in and it wasn't on my reservation (obviously I had paid to have it flown because it was supposed to go on board). All in all terrible experience and not worth the 25$ travel voucher I received--which doesn't even cover cost of luggage 1-way--because I'll honestly never fly spirit again."

Pros: "n/a"
Cons: "The flight was cancelled due to the plane being stuck in another city due to weather. I've had this happen before with other airlines, and they were able to rebook me on another airline's flight, with no price difference. With Spirit, they only were able to refund my money or move me to another date, four days later, which would have caused me to miss the event I was supposed to attend over the weekend. I thought since I was flying solo, without my kids in tow, using a cut-rate airline would have worked out. I've had no problems with JetBlue or SW in the past. But I would stay away from using Spirit."

Pros: "NOTHING POSITIVE!"
Cons: "They chose to cancel the return flight within 2 hours of the scheduled departure and were not at all helpful trying to get anyone out on any other airlines (because they're next available flight to that destination was 4 days out...) Not to mention on the initial flight to my destination, they had everyone board the plane 40 minutes early and then told everyone they had to all evacuate the plane and delayed the flight for 4 hours for NO reason!!!!! I would highly recommend avoiding flying spirit airlines at all cost, what I thought was a decent deal ended costing me an extra $400 for my last minute one-way trip and adding many many hours to my time traveling......"

Cons: "After being told we were circling our destination due to weather, we were deferred to another airport. This was fine until we were told we'd get sent out on the next plane... Which was also told to the other plane that got deferred (spirit) . Two planes all pushing to get on one. We were then forced to leave the gate with the promise of buses awaiting us. After 4 hours waiting for buses (midnight) I had to spend my own money to rent a car and drive 4.5 hours to my original destination. No offer to be put up in a hotel was offered, nor was an offer to catch another flight. Instead we were told to pay and extra $100 to be placed on standby for the following nights flight to our final destination."

Pros: "The person who helped us with our refund was very helpful."
Cons: "We arrived to the airport to check our bags and were informed that our flight had been delayed an hour for maintenance. No huge issue with us we decided to eat breakfast and then hang out for a bit before the flight boarded. We arrived at the gate to find out the plane was delayed another 8 hours. I understand issues happen all the time that are out of our hands. The gentleman at the gate was extremely helpful and accommodating, but he still gave it a 50/50 shot of the plane being cancelled or not. We opted to receive a refund and drive to Baltimore. I completely understand that this was a safety issue with the plane. I'm not upset that the flight was delayed. But having to wait 9 hours for a plane that may or may not be able to make it or be cancelled was tough."

Pros: "Flight from Boston to Cleveland was only delayed 10 min. Return flight was a different story."
Cons: "Return flight landed on time but taxied on the runway for 2 hours (longer than the total flight time). Was only offered 1 small glass of water filled 1/2 up & 1 small package of 2 cookies as a result of federal regulations. Flight attendants & pilot only updated passengers every 25 min, saying it would only be another 10 min longer. As the updates were no accurate and late, passengers including myself were extremely frustrated. Mentioned delay of finding a gate was due to "politics", which I've never heard before. Was extremely disappointed in the way Spirit handled the situation and would not recommend this airline to people as a result."

Pros: "I liked the safety instructions given by flight attendant he was creative and funny making the whole plane laugh."
Cons: "What did to like? Pretty much everything. Starting with the fact they charge for a carry on. I paid $150 for round trip from Boston to Atlantic city. My carry on cost $42 each way!!! That means I paid $240 total for my flight. That wasn't comfortable, no food or drink offered, ride staff at check in desk, and very Uncomforrabel. I could flown jet blue for that with out any extra costs and a much better experience!!!! Never again will I fly spirit. I understand you get what you paid for. But it was so terrible it seemed that they know they suck but make jokes about it. Never again."

Cons: "The nickle-diming of the fares,the long winded check in process, the most uncomfortable seats that I have EVER had the displeasure of occupying, the absence of tray tables or seat pockets and the fact that you had to pay for any beverage or cheap snacks. Not to mention the 2-1/2 hour delay with no explanation. I will never fly them again and will make sure everyone that I know will hear of my experiance along with all of my social media. I could have flown Delta cheaper in the long run and in the future will book with more reliable,up-front airlines!!"

Pros: "To upset about what went wrong to think about any thing positive."
Cons: "Flight was delayed for so long, that when we factor in the time that it toke to wait plus the two hours that I had to show up in advance plus the 45 minutes that I had to wait for my luggage, it would have been more convenient to drive From ATL To Tampa, The reason given was that there was no crew to flight the Plane, I missed the meeting I was supposed to be attending, so, I ended up just flying to Tampa For the pleasure that it is to fly in Spirit where they nickle and dime you for every single thing even if your flight is delayed for the same length of time it would take you to drive to your destination."

Pros: "The flight attendants salvaged the experience. I think weather delayed the flight, but the info provided before getting on the plane just made it seem like the pilots just weren't there. Couple that with discussion about how often Spirit is not on time a lot, led to a frustrating experience. Finish that off with boarding onto a plane that wasn't running, a/c was off and pilots still weren't there. Flight attendants jumped on it. Apologized for the inconvenience multiple times, kept everyone updated on efforts to get a/c started, passed out water, very friendly. Kudos also to the pilots who came in from Vegas and were supposed to be done for the day. They got on our plane and flew us to Tampa. I would guess that they didn't have to do that and if they had not, we may have been further delayed. I generally fly Delta. Had the on board experience not been what it was, I would be a one & done flyer with your airline. I will try you again based on the actions of those mentioned above."
Cons: "Gate personnel could have provided additional details and communicated better. It was just like, well we're delayed....sorry. Deal with it."

Pros: "We landed safely. Drink serveice without a cart was interesting and must be easier for the company."
Cons: "We didn't care for buying tickets and then getting charges for everything including choosing a seat. The web site was horrible and not mobile friendly. Customer service over the phone read from a script and couldn't really take care of anything for you.Also, Spirit expects you to have access to a computer and printer on your vacation. It "saves you money" to do it online. Yes, most hotels have access to those...assuming you're staying in one. Why can't I just check in on my phone and handle everything else at the airport like I just did on Alaska for my return flight? Why do your flight attendants tell us twice to keep our seats upright when they don't even recline? And, they spent most of flight playing games on their phones/tablets. Cup o noodle!? Really!? Flight industry is tough, I know, and you guys are the bare minimum. Head in expecting a nightmare flight and its not so bad."

Cons: "Over priced, instead of charging one rate and include the standards, a seat, a carry on, everything was a fee! Then the flight is delayed and there was no way to find information on line, had to drive to the airport to find the counter closed, and there was no way of making my connection, decided not to fly at all on this airline and bought a ticket someplace else. Am hoping to get a refund for all the expenses, but I have been trying to cancel the flight, and now the website doesn't seem to be working. Keeps telling me to try again!!"

Pros: "I liked the price and the onboard staff was pleasant. The pilots were appropriately apologetic."
Cons: "Our flight was delayed. Then delayed again, then delayed again and eventually cancelled!! So we were re-booked on the evening flight. Twelve hours later! Then that flight was delayed. And delayed again. Finally we took off 2 and a half hours after our scheduled flight time after spending 15 hours at the airport! We lost an entire day of our mini-vacation! We found out our flight was cancelled do to mechanical failure of the plane. We ended up with the very same plane that night and it was not fixed! They still had a problem with their auxillliary power so they had one Hell of a time getting the engines started we sat and sat and waited on the tarmac for the engines to finally be started. When we first arrived, the ticket agents were nice but seemed easily confounded and seemed to need a manager to help them with every single customer. Unfortunately, there was only one to go around. The baggage assistance office person was standoffish and acted like giving one word answers was a big intrusion on her time, although we were the only customers there when we talked to her. Baggage was in front of and behind her office door. We had to go in through a side door she shared with American Airlines. It was as if she wanted to discourage people from talking to her. There is more, but you get the picture."

Cons: "Be careful flying with Spirit. Their policy is that you pay a very small base rate, with no frills whatsoever. The seats don't even recline at all. Baggage fees (even when paid online ahead of time) are very costly. You don't even get in-flight water for free. I can't tell you how many customers were upset any complaining about various aspects of the surprise costs associated with this airline; I'd imagine all over the country every day Spirit is causing frustration to hundreds or thousands of people. Would not recommend."

Cons: "No TSA pre-check, $55 fee for a carry on, crowded seating - felt like I was taking a bus. Would rather pay full price for another airline"