Fight attendant excellent Food very good, not great Seats were stiff and uncomfortable Flight was overall very nice. Last three flights were burdened with miserably uncomfortable seats. Hard stiff no padding.
My trip to Seattle from Newark was uncomfortable and there was a maintenance issue that caused a delay which ended up with me being stuck at the Seattle airport on my birthday for almost 12 hrs. The ride itself was very bumpy due to turbulence. I u derstand as my first time flying this could have been normal but all the passengers around me said that this was not what flying is normally like. On my way home I was semi comfortable due to exhaustion and paying $200 in upgrades to have a “better” seat and experience
Everything was fine. The snacks are a little on the tiny side.
On time, good boarding process very quick. Clean planes. Planes are tight, not much leg room ( i am only 5'8"). Some attendants are moving through aisles fiercely and pushing passengers. Got yelled for a tiny man bag that it is an extra personal tem ( size of a wallet) Wi-Fi on the plane does not work well with android phones.
Flight on time. Crew good. Seating Bad. Have to pay extra on a not cheap flight to avoid being next to toilet.
Good, but I had 3 hour layover after getting to phx from Everett. Can’t American have an earlier flight?
Frontier airlines would have been better than this AA commuter flight.
I had signed up for Alaska text alerts but gate was changed 3 times and I was never notified of either one! Unnecessary frustration and confusion!
The seats and aisle were so narrow, it was very uncomfortable. Every thing else was great!!
Flight was good. Glad it was delayed or I may have missed the connection since I got to Seattle at about the same time my connection was to leave. The snack was a small bag of pretzels and a small soda. Can’t really call that food. There was no entertainment available on the flight.
Bus to plane was delayed for no apparent reason and our luggage was still on the belt when they shut it off. Took about 20 minutes to turn it back on to get our luggage.
I haven’t flown economy in over 20 years but it was not bad. Room by my feet for my bag and seat was roomy enough. Surprised in a good way.
Second flight in a row where the entertainment system is broken. 5 hour long flight with no entertainment and flight attendants did not seem interested in resolving the matter. Very shocked to be treated this poorly considering I paid for a first class experience and have Diamond Medallion status.
The service from the flight attendants were of supreme quality. They greeted and treated everyone with a wide smile. This is totally absent nowadays. Kudos to them!!!!
Left on time, a bit delayed due to headwinds most of the trip.
Was charged for my luggage despite having been on one ticket from an international flight. Too tired to argue after 15 hours on flight. Was charged for rechecking it at JFK airport. Not sure why those off Kenya Airways were required to do that.
My seat had no padding, it was literally plywood with a plastic cover. I could not change seats on my 10 hour flight. My excitement for this trip helped me deal with the pain.
Not pleasant. We arrived several hours late and my friend and driver were waiting for me a long time at Tucson airport. At first we had to divert to phoenix due to shitty weather. Well, i guess I can’t fault anyone for that. But then when they refueled , they overfueled and we had to wait even longer for the plane to burn off excess fuel. So someone really screwed up there and should get fired. Human error is really inexcusable.
Everything was great except for the seat. The backrest would not stay in the upright position.
A220 brakes are grabby and uncomfortable Electric braking is not a good solution for a modern aircraft
American Airlines is a great dependable airline, on time arrival and departure with polite crew and staff.
Delayed flight due to maintenance and I have had multiple delayed flights due to maintenance in the last month plus
Movies on my phone are great. It would be nice to have a gluten free snack option.
My flight got delayed a total of five times. And the boarding gate changed four times. most of the time the platform was not up-to-date with the changes taking place. The most discouraging part of the entire trip by far.
As smooth as you can expect. Some issues with boarding because the previous plane took forever to deplane but overall, a good experience.
Took off on time and successfully avoided weather that looked to be a problem along the way
The flight was quick and to the point. The crew just did their job w/o excessive talking and everything was just perfect.
They took away my first class ticket for my plane ride from Ickx to Tucson because they’re plane was late getting there. They offered me nothing in return
There was a delay due to mechanical issues that took an hour for the person to show up to fix it. It made me is my connecting flight. The plane itself was very cold. Besides that the flight crew were all great.
American Air lines sucks! The changed our conection times in Phoenix less then 20 minutes to catch next flight toMexico city. Shut the gate door in our faces! Rude rude. The AA customer service representative even told me "American airlines sucks" Never again
