Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems.
On time arrival
Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites
Sandwich for dinner
On time, no problems, free food
3 & 3 configuration
Crew was lovely. Attentive but not annoying.
Not until the cabin doors closed did I realize the plane didn't have an individual entertainment system.
They went above and beyond to make my travel experience an enjoyable one.
That they are not more like them on other airline carriers.
We left late and then got stuck on the tarmac for almost 45 minutes upon returning.
New airbus at least
Long boarding time, very long disembarking time. We were told we had to check our bags at the gate when we found there to be enough headroom above us for our bags after.
Sandwich for dinner
Excellent service and upgraded snacks in economy
The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too.
Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service
Late, slow, de-icing in Detroit took nearly an hour!
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