MEL - SFO
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MEL — SFO
Nov 25 — Dec 21
Round-trip
1 adult
Economy
From?
To?
Thu 11/25
Thu 12/2
Good to know
When to book flights from Melbourne Airport (Tullamarine) to San Francisco
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $713 or less one-way and $906 or less round-trip.
- The cheapest flight from Melbourne Airport (Tullamarine) to San Francisco was found 89 days before departure, on average.
- Book at least 7 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is August.
- Morning departure is around 10% cheaper than an evening flight, on average*.
- Melbourne is served by 4 airports. The Melbourne International Airport (MEL) is one of the most popular in the region. However, Avalon Airport (AVV), Moorabbin Airport (MBW), and Essendon Fields Airport (MEB) also cater to international flights to and from Melbourne.
- Melbourne International Airport provides travellers with a useful app that informs travellers of discounted flights while ultimately aiming to make travelling from the airport as easy as possible. You will be able to use the app to calculate flight fares and discover essential information about your flight.
- There are 3 international airports in and around San Francisco, although, when flying from Melbourne, it is best to fly to the San Francisco International Airport (SFO). The San Francisco International Airport is well-connected to the city, which means you will be able to travel to and from the airport and use it as a base during your stay.
- You can find Hungry Jack’s, Billie Chu, and BAXA Noodle Bar restaurants in Melbourne International Airport. There are numerous family-friendly restaurants located in the airport. Billie Chu hosts a play area and a children’s menu to cater to families with younger children.
- If you travel from San Francisco Airport to the city centre via the BART quick train, you can expect a rough travel time of 45–60min, including your wait time. The cost of this trip will be around $ 8.65 (A$ 12).
- The train station at San Francisco airport is located in the airport opposite the Garage G. Between three and four trains depart from the station each hour and it will take you around 30min to reach downtown San Francisco via train.
- You can find tax-free retailers in the International Terminal A of San Francisco International Airport. In International Terminal G, you will find a Duty-Free Burberry retailer where you can purchase luxury items tax-free.
FAQs for booking Melbourne Airport (Tullamarine) to San Francisco flights
Top 5 airlines serving Melbourne to San Francisco
Scores according to KAYAK customer reviews8.7
Japan AirlinesOverall score based on 4542 reviews
8.8Boarding
8.6Comfort
9.0Crew
8.5Entertainment
8.4Food
Airline reviews
The crew at the check-in counter was super-helpful and exceptionally kind.
The crew at the check-in counter was super-helpful and exceptionally kind.
Pros: "At least it was delayed so we could make it to SFO."
Cons: "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
Pros: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Cons: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
Cons: "Luggage lost. Tv audio did not work"
Pros: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Pros: "Crew was courteous. Flight in general was uneventful which is a good thing."
Cons: "Nothing to criticize. Flight experience was good but not exordinary."
Cons: "Flight attendants"
Pros: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Pros: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"
Pros: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Cons: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Pros: "The staff are really nice helpful and respectful."
Cons: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"
Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Pros: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Pros: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Cons: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"
Pros: "The flight crew were very attentive, polite, and full of genuine smiles."
Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
Pros: "The food"
Pros: "Service was excellent!"
Cons: "It was a great flight!"
Pros: "They give a lot of food and the 12 hour flight was comfortable"
Cons: "Limited selection for entertainment"
Pros: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Pros: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"
Pros: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Pros: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"
Pros: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Cons: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."
Pros: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Pros: "Glad to make it to Japan safely and back in one piece"
Cons: "Turbulence"
Pros: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Cons: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Pros: "Clean :)"
Cons: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Pros: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Cons: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Pros: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Cons: "The food was no better than any other airplane food."
Pros: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Cons: "Can't think of anything, really."
Pros: "Nothing really special."
Cons: "They love the PA system. They want to make announcements in multiple languages all the time."
Pros: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Cons: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Pros: "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
Cons: "None"
Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"
Cons: "Food is not that good"
Pros: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Pros: "The upgraded seating."
Pros: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
Pros: "Plenty of legroom and nice updated interior."
Cons: "No complaints this time."
Pros: "what did you like? 1. Food and snacks were good. They gave a crispy chocolate that was really delicious. 2. friendly 3. good looking flight attendant always improve the flight"
Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."
Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"
Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Pros: "Super friendly crew. Enough food and drink."
Pros: "The crew was really nice. The plane was clean and comfortable."
Pros: "Seats were good"
Cons: "Food could have been better"
Pros: "Crew was very courteous, went above and beyond."
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Pros: "Flight time"
Pros: "check in went smoothly. helper was friendly and helpful."
Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"
Pros: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Cons: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Pros: "Spacious economy class seating and great service"
Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"
Pros: "Crew"
Cons: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Pros: "great service"
Cons: "too long"
Pros: "crew was very polite and cheerful."
Pros: "Overall experience and wonderful crew"
Cons: "Nothing really."
Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."
Cons: "Food"
Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Pros: "clean aircraft and friendly cabin crew"
Cons: "uncomfortable seats, average meals, poor infotainment selection"
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "Everything is excellent!"
Pros: "Amazing plane and crew!"
Cons: "Nothing."
Pros: "Everything"
Cons: "No complaints"
Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Pros: "Food was excellent, timely departure and arrival"
Cons: "Crew was not as friendly as I'm used to."
Pros: "It is really nice to have a direct flight option to Singapore"
Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Pros: "Food"
Cons: "Nada"
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Cons: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Pros: "Customer service , crew was nice"
Cons: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Pros: "Everything"
Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"
Pros: "The service"
Cons: "The quality of the red wine"
Cons: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Pros: "Awesome crew and food"
Cons: "Seats were not comfortable.."
Pros: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Pros: "Crew was amazing, great service"
Pros: "Free food great movies very comfortable"
Cons: "The food really sucked. And what I didn’t like was that if you buy through Kayak you don’t get to pick seats so I was thrown in a middle seat when I requested aisle or window. It was uncomfortable."
Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"
Pros: "The landing was amazing. Wonderful pilot."
Cons: "Everything was great."
Pros: "Flight was on time. Plenty of room for luggage."
Cons: "The food was only ok. A more balanced meal would be appreciated. A sandwich with bread, meat, spread, was all that was provided. A salad would have been appreciated."
Pros: "First class! Never done it before but was pretty amazing. The extra comfort are great too"
Pros: "Great service"
Cons: "Nothing"
Cons: "Seat assignment available only at the gate despite online check in 24 hours before flight"
Pros: "Seat upgrade"
Cons: "Food"
Pros: "I appreciated that the meal was included."
Cons: "I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee."
Pros: "Everyone was great.. Foods and drink was good"
Cons: "If there is move show and movie would be free.. It is a long flight."
Pros: "Boarding was good. Flight crew was excellent."
Cons: "Why have video monitors if you aren't going to offer TV at no cost??? There was no option for live TV and to view previous episodes of a series, there was a charge. Other airlines offer some sort of free option. This is important to me. In the future, I will use a different airline that offers free in-flight entertainment."
Pros: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Cons: "Nothing. Absolutely nothing. I was rerouted to Oakland for no reason -apparently they duplicated my reservation and then deleted it. I was at the airport for over 2 hours before someone would help me. The plane was delayed over an hour after boarding the plane and them we could not onboard for 25 minutes once landing."
Pros: "I liked the plane design in the interior. The extra room ecumenic seats were great. The flight was smooth."
Cons: "The free beverage drinks were good. Sandwich was ok but not as good as meals we get from foreign airlines. You really should have at least from free TV shows or documents besides offering to show movies for a free. Fortunately I'm more of a book reader but I know many would appreciate some improvement in this area."
Pros: "Great intro and conclusion to a tropical vacation"
Cons: "Temp too cold. Need free blanket"
Pros: "Didn’t realize that being seated way in the back actually afforded more space. The solar is wider as there are fewer middle seats."
Pros: "Mostly empty flight, able to lay down. Rum punch"
Cons: "Paying for shows and movies"
Pros: "Food was ample, program selection entertaining, and skilled pilot."
Cons: "layover, and generally thoughtless flight times ( you can't arrive in sfo past 10 if you want to catch the last bart!)"
Pros: "Everyone was friendly."
Cons: "Flying over, my daughter and I didn't have seats together. :("
Pros: "No"
Cons: "Hawaiian airlines has constant interruptions of their in flight entertainment.....Super long commercials and ads for Hawaii and then constant interruptions- at least 10, to tell you whenever the attendants are walking down the aisle to deliver a napkin or whatnot. It's a bit excessive compared to other airlines."
Pros: "Food and service was great! Cannot believe they served food for free!"
Cons: "They charged way too much for entertainment. Charge one price to watch any movie or want, not $8 per movie!"
Pros: "Free food and snacks very nice. Free cocktail before landing. Charger for phone at every seat."
Cons: "No free entertainment - had to pay for the movies"
Pros: "I had a good flight"
Cons: "It was really cold"
Pros: "Is nice a meal is included. I found flight fine over all I like you can pay just a bit extra for more leg room. I also found bathrooms a bit more spacious than usual planes."
Cons: "Lots of interruptions of inflight entertainment. Hard to sleep when they have loads of announcements. General a pleasant experience. employees not very happy though or extend toward helpfulness. Am glad I did not need any extra help. Kinda felt that though about many employees I dealt with IN Hawaii itself. Maybe they just tired of tourists."
Pros: "The crew was very friendly and we were pleasantly surprised to be served a meal as this just doesn't happen anymore on domestic flights. It was pretty good, too."
Pros: "Nothing"
Cons: "Seats very uncomfortable smashed like sardines. Egg muffin cardboard. Free you get what you pay for just awful"
Pros: "Food was good, but because of the hour and a half waiting on the plane to take off, we got no snack."
Cons: "We were seated in a row where we had to pull up the entertainment panel from the right side of our seat leg area. The steward seemed frustrated with us for not knowing how to work it. I never could raise mine because it did not work whatever I tried and was afraid to ask for help because of how my husband had been treated. Also we had never used the tray tables from the right arm rest before and needed help to get those up as well."
Cons: "We bought the tickets (2) together but when was the time to check in and select our seats there were no seats next to each other. This is the first time I see this!!! We had to pay extra $160 to upgrade and get two seats next to each other."
Cons: "We had a 3 hours delay and no one could explain what was going on"
Pros: "Friendly staff and clean plane"
Cons: "N/A"
Pros: "Friendly agents fixed seating issue when wife and I were seated separately."
Cons: "Charge for checked bag ($25 each way). Charge for snacks, bottled water, & beer. Charge for entertainment ($8 for unlimited TV or one movie). After charges, nearly $100 more expensive than advertised price for round trip ticket."
Pros: "Friendly staff. Cleanliness. Service."
Cons: "My sister and I were not assigned seats on our boarding passes. There was another gentleman there with us who also didn't have an assigned seat on his boarding pass. We were all waiting at the gate for half an hour but there were no Hawaiian Airline employees to help us. They started boarding people on the flight and we were just standing there at the gate with nobody to help us. Finally I ran over to the adjacent gate that was also run by Hawaiian and asked if they could help. Initially they told me to go back to the gate but I expressed my concern that our flight was already boarding and I needed a seat so they finally helped. The gentleman tried doing the same thing but came back saying "They yelled at me and told me to come back to this gate". This is so rude, unprofessional and disorganized. It certainly left me with a bad impression of Hawaiian Airlines, which is too bad because I will be traveling to Hawaii quite a bit this year."
Pros: "Well maintained plane, frequent service including complimentary drinks and meal."
Pros: "Once on the plane the seats were comfortable and the meal was good. Nice to get a meal for no extra charge."
Cons: "Flight out Airline gave me a standard seat although paid for extra room. I have a bad back so needed the room to sit forward in my seat. The row in front of me was extra room and the family sitting there said had booked their reservation the day before the flight. Same thing happened on return flight but I was smart enough to call ahead and fix. but got bounced around on the phone to 3 people including tech support to confirm seats. Bery frustrating. Boarded us 30 minutes late, no one knew what row was called as could not hear the announcements. People were being sent to the back of the line. Complete chaos. Then the unprofessional gate crew told about 200 of us that the captain wanted to leave and the door would close in one minute so hurry up. Not a fan of the airline."
Pros: "on time departure and friendly service"
Pros: "Hawaiian Airlines does a really good job in the very competitive market of the airline industry. In-flight entertainment and food is a huge bonus. My only suggestion would be to board from the back of the plane first. Both of our flights, other passengers had used our overhead space as we were the last boarding section."
Pros: "2 hours into the flight: captain announced that we had to go back to Tokyo due to water leak ijn rear of plane. Sat on ground in Tokyo for over an hour with no announcements before captain came on and said that teh problem had been resolved and we took off again. Ended up missing connection in HNL and creted car rental isues. UGH"
Pros: "The seat I was given was so nice. Appreciate being given an aisle seat with more room. Appreciated the meal and snacks."
Cons: "Purchased the ear phones to watch a movie. There is no complimentary movies. Seems kinda cheap. But over all experience was good. Thank you."
Pros: "Service was great and food was good,"
Cons: "Really cramped and were surrounded by 5 screaming babies the entire flight. Would be nice if the babies could be kept to a certain part of the plane."
Pros: "Excellent service"
Pros: "Free complimentary meal was a plus- it's plane food in all aspects, reminiscent of McDonalds, but food regardless. Loved the complimentary glass of rum/wine at the end of the ride! It was a warming welcome/goodbye."
Cons: "No free movies available whatsoever- I ended up renting one of the available movies for $7.99. Some of the crew were very kind but the stand-off attitudes of some other crew members put a damper on that."
Pros: "The staff on the plane were very friendly."
Cons: "-Check-in was the worst experience we've ever had -Boarding the plane was completely unorganized, no one knew what was going on (both crew and passengers) and caused delay in departure -Old plane with sub-par entertainment options, compared to competitors"
Pros: "Nice service, decent food."
Pros: "Crew was on it for the services. Personal touch screens are nice. Included meal with a choice of wine was a nice treat."
Cons: "The free TV/Entertainment options could improve. Baggage fees are a bummer but expected compared to all similar flights."
Pros: "Service and food"
Pros: "Friendly staff"
Pros: "Anything"
Cons: "It was a nightmare to get seats together even when it was just one reservation. The lady from costumer service was rude and she even tried to make a charge for my luggage when I knew my first suitcase is for free.....hated this airline service!!! Not flying with them again"
Pros: "Staff is always friendly and courteous, the food is pretty good and I love the new 330's."
Cons: "The button to recline my seat did NOT work :("
Pros: "yes"
Cons: "food"
Cons: "Food was below average"
Pros: "Excellent crew"
Cons: "It was nice experience"
Pros: "The staff is very customer friendly. One of the best. I"
Cons: "In general the toilets are clean but for this trip they weren’t very neat."
Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Pros: "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "not too bad"
Cons: "not too bad"
Pros: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Cons: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"
Pros: "Food was mediocre and passable."
Cons: "Rude behavior of Cathay Pacific Staff"
Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
Pros: "Disciplined, timeliness."
Pros: "The airline stewardess are nice Smile"
Cons: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
Pros: "Inflight crew"
Cons: "There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates."
Pros: "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
Cons: "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
Pros: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Cons: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Pros: "Other than loading and lack of information, the in-flight service was world class."
Cons: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Pros: "It was a lovely flight. Food/drinks were excellent."
Cons: "Toilet cleanliness needs to be better."
Pros: "Little more leg room!"
Pros: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Pros: "Great food, great movie selection."
Cons: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
Pros: "Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service."
Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."
Pros: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Cons: "none"
Pros: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Cons: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."
Cons: "Food seemed old and crew was too busy"
Pros: "The airline crew. Very attentive and immaculate"
Cons: "Nothing"
Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Pros: "keep it up"
Pros: "Need more movie selection on classic"
Pros: "The flight attendants were top notch and very busy and efficacious. I was impressed that they were always so helpful, courteous, and energetic even after a 12 hour flight!"
Cons: "Very uncomfortable with POOR AIRFLOW, mid way in the economy cabin, next to window (seat 44k). It was like trying to breath through a straw. I asked flight attendant if they could check the air flow, and her answer was that the temperature was 23C and everyone one else had blankets. My concern was not with temperature but FLOW. SO I went to back cabin (6 rows back) and the airflow was much much better and I could actually sleep. So bottom line there is an airflow issue mid economy cabin on the central AC jets. They should address this by putting back in air nozzles or checking actual airflow on these jets. This is very uncomfortable on long flights. Not sure I would fly this jet again for this reason."
Pros: "Nothing."
Cons: "Cabin crew was poor in English communication skill. I remain skeptical how the cabin crew could effectively communicate to passengers in the case of an in-flight or ground emergency. Pillow covers were filthy. There were body fluid stains and long hairs stuck to the covers. I went through and rejected four of them. Inflight service was good but there was an unwritten Cathay Pacific rule that I was not aware of.........each passenger is restricted to two alcohol beverage drinks in any one hour period."
Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"
Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Cons: "Hindi selection of movies was not good"
Pros: "Crew was good"
Cons: "Waiting time , as the flight was not scheduled on time. Also there was no vegeterian food from Honk Kong to SFO."
Pros: "Great crew, quick boarding"
Pros: "Good collection of entertainment options"
Cons: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."
Cons: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Pros: "Great crew. But, they ran out of breakfast choices early."
Cons: "Not enough bathrooms"
Pros: "Cathay offer a hotel for the overnight delay at Grand Harbor hotel with a free taxi voucher. This is a good help for us to prepare for the horrible next day."
Cons: "The missed flight to SFO was replaced by another flight to LAX next day and then from LAX to SFO via United as domestic flight. This is horrible experience since we had to check out all luggages, go through custom and then check in the bags again with all weighing problems. The worse is that to go from International terminal to United domestic counter, we had to pull the luggages along the curb from one end of the airport to the other side of it. We will never take this option again"
Cons: "The headphones did not work."
Cons: "Process needs inprovement. Had to wait 1 hour for my bag at SFO. 2/3 of bags showed up within 15 min. Nobody seemed to know what's going on. Business class was relatively empty, yet the airline did not make any offer for upgrade to business, at flight time. So many other airlines do it the days. Food average at best. Prefer more quality food, even if i have to pay extra"
Pros: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Cons: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."
Pros: "Crew were nice and accommodating. Food was good."
Cons: "Useless English movies and very few latest movies."
Cons: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."
Pros: "The Cathay crew as always were polite and attentive to me. I love icecream. I love cake."
Cons: "Sometimes crewmembers were a little over rushed, skipping people for drinks and such, and not being particularly gracious when asked to back track (this didn't happen to me, but I witnessed it happening to others (East Indians, actually)). Economy is really cramped and awful for international flights. I wish I could afford better, but the step up in cost is beyond my budget. The food on this particular flight didn't seem as well prepared or presented as usual, but it was still ample serving and tasty enough."
Cons: "there was no vegetarian food booked for me (as usual) even though i mentioned it while booking also sent an email 3 days before the flight to vayama agency, asking to confirm vegetarian meal, luggage allowance and connection i hong kong.. vayama replied few days after plane took off from melbourne. i also didnt have a chance to have a window seat, that was my preference and couldnt sleep during all flights at all. i wouldnt choose cathay pacific again. their crew was not helpful at all."
Pros: "Generally all the staff were quite courteous. Flight was quite comfortable. Leg space was better than the first leg flight from Bengaluru to Hongkong."
Cons: "Food i.e. AVML was absolutely mediocre. I almost went hungry, but for the snacks which were available whenever, I wanted. Luggage at the SFO airport arrived at the Carousal quite late. Most of the passengers, after clearing the immigration(which normally takes long), had to wait at the carousal for more than half hour to receive their luggages."
Cons: "Older plane with very small and uncomfortable seats. Staff wasn’t nearly as attentive as in previous flights. Several mechanical glitches with the plane itself and with the food service"
Pros: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Cons: "Boarding was chaotic"
Cons: "Very happy traveller"
Cons: "The seats were broken - did not stay reclined. Also the seat pocket had gaping holes in them - couldn't place anything properly."
Pros: "Coach seats reasonably comfortable. Coach bar service outstanding."
Cons: "Coach food quality, in-flight entertainment, and between meal snack service are average."
Pros: "the crew was good."
Cons: "hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!"
Pros: "Nice crew"
Cons: "More leg room and comfortable seats"
Pros: "Great lounge, comfortable flight."
Cons: "The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch."
Pros: "Helpful crew, good food, professional"
Cons: "FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep."
Pros: "Good service, friendly staff, comfortable seats"
Cons: "Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating"
Cons: "Flight was 4 hours late with no explanation"
Pros: "Pillow and blanket provided!"
Cons: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."
Pros: "Poor service in business class Low quality food Asked for dessert didn’t get it"
Cons: "Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route"
Pros: "A and A"
Cons: "Good flight"
Pros: "was good service and food was nice"
Cons: "Boarding a bit chaotic"
Pros: "Good flight"
Cons: "Food"
Cons: "Slow."
Pros: "I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller."
Cons: "Worst Fiji ground staff at Sydney airport"
Pros: "Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ."
Pros: "Nothing. I felt they were racist. Not only were we not able to board the plane early with our Baby based on Veronica denying our request request I notice the female crew would acknowledge the other Babies and never noticed our African American Baby."
Cons: "The food and he service was awful."
Pros: "Great food and service"
Cons: "Should have completely flat beds"
Pros: "Most people who work for the airline are kind."
Cons: "The quality isn’t there... vegetarian meal was the same on both flights and beyond below par. Planes seem to be pretty past there prime in the 4 flights I have been on. Check in process is a nightmare without any automated options that backs everything up. When I arrived in Los Angeles and found that two zippers had been torn from my bag and one pocket open, the baggage staff scoffed at my claim and told me to go speak to a third party that handles baggage claims... I’ll just steer clear next time."
Pros: "The way we were boarded."
Cons: "Seating was uncomfortable and meals were tasteless"
Cons: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."
Pros: "Pleasant staff with meals and private films included."
Cons: "The space between seats is exceptionally small. It was cramped without even enough room to bend over and pick something up off the floor."
Pros: "We got sone roomy seats it was nice"
Pros: "Great choices for entertainment; food was hot; crew was excellent to the point of bringing a hot moist towel to wash face/hands with in the morning before serving breakfast; boarding went quickly with having 2 rows to fill in, not just one; the best, however, was the cabin crew bringing water consistently through the night to those that were awake. My husband even took a glass and held it for me while I was snuggled under the blanket. Kudos, crew!!"
Cons: "HA! For me to find something 'wrong' would be hard! Maybe the headphones didn't fit the head just right and couldn't hear equally well out of the speakers? Maybe a bit more leg room for my extra-tall husband?"
Cons: "The food,rude staf ,small and uncomfortable seats,outdated entertainment system. A staff member had the nerve to tell me to let a first class customer go before me to the restroom (although I was in line to use my assigned restroom) because “he was first class and his assigned restroom was occupied.“"
Pros: "Friendly staff, good food, comfortable ride."
Pros: "Interection with various crews when ever necessary."
Cons: "The one and a half hours waiting at the immigration. Only 3 officers to serve hundreds in line."
Pros: "I didn't like anything about this airline !"
Cons: "Where do I start !!!! Horrible service bad food no class ... Would never fly Fiji Airways if I have other options . Sad that it's the only airline flying to Fiji ."
Pros: "All good small"
Cons: "Small space"
Cons: "Airport crew rude"
Cons: "They lost our luggage and did not compensate us enough to replace what we needed"
Pros: "Getting seats as a stand by passenger."
Cons: "Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier."
Pros: "Comfort of "quiet zone" seating which was an extra $149 per person."
Cons: "Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic."
Pros: "The crew and entertainment options were wonderful!"
Cons: "Seats were a little uncomfortable and the food was just okay."
Cons: "The legroom and my touchscreen was unresponsive - had to press the button multiple times."
Cons: "No free entertainment, no food, unfriendly staff"
Pros: "Genuine, warm and welcoming crew. Clean and spacious cabin. Very tasty vegetarian breakfast."
Pros: "Smoorth landing, great staff, meals, checked bag"
Cons: "Crowded by fellow psger who left tv on all night and tapped feet for the full flight"
Pros: "Good food, good service, efficient boarding. B737-800 in economy can be cramped but thats a given on any airline. Full service flight, will fly again"
Pros: "FLIGHT CREW ON PLANE ARE ALL SO POLITE HELPFUL. FOOD WAS GREAT."
Cons: "AND HAD TO WAIT WHILE ME AND MY BROTHER SEARCHED FOR ONE. EACH TIME WE BOARDED A FLIGHT WE WERE TOLD THAT IT Won't HAPPEN AGAIN AND IT DID IN LAX NADI AND TONGA. IF MY MOM HAD GONE ALONE WHO KNOW WHERE SHE WOULD BE. HANDICAP AND WHEELCHAIR ACCESSIBLE CUSTOMERS SHOULD REALLY BE TAKEN CARE OF BECAUSE THEY CANNOT DO MUCH."
Pros: "Thanx for the isle seat,/gate agent who checked me in was especially great,calm n patient,courteious n happy!plane was clean and staff were warm n welcoming,,,Vinaka..."
Cons: "My two month trip began leaving LAX jun 11:where YOU had a witch hunt for carry on liggage.In 13 years,my carry on was acceptiable;On that day $120.00 extra was needed for me to travel with my carry on,,no issuies for years b4,or traveling after,B.S..psngr tkt#2607808503000,2260 ,4521, 439746 6,left a nansty taste in my mouth,claimed my bag was just a tiny bit to large.. !When crew was provideing water or other on flight products,they worked from back to front;which made it diffuacult to see the product offered comming!! Also,,this last flight crew didnt seem happy to be traveling,and lacked the GREAT BULA I am used too.. I hop things get beter,.So ta talii ,Tim"
Pros: "The entertainment onboard"
Cons: "For the last couple of times I have used Fiji airways they are horrible. So strict! Would let me bring on grey goose which I bought a duty free in Los Angeles... They made me throw it out. Then they try to find any little thing wrong if it's with your bag, or carry whatever they try to make you pay for EVERYTHING! they were about to take away my 3 liquids which was less than 3 ounces because it wasn't in a plastic bag. ALL OF THE OTHER AIRLINES I HAVE USED HAVE NEVER DONE THIS! So I had to leave security go back outside. Come back in and get a plastic bag. If your bag is even a pound over weight, regardless of the fact if you really can't pay it. They won't be nice and help you out at all like some other airlines do for example Air New Zealand, AA, I could go on. Also, more than half of the staff are so condescending and rude, they like refuse to be nice and help out a passenger. If I ABSOLUTELY HAVE TO AND AS A LAST RESORT then I would use Fiji. But for right now I will NEVER USE THEM. And I will suggest to my family and friends not to use the airline!!"
Pros: "Liked how seats reclined more than usual and head rest curved. Good thing blankets were provided because it was freezing cold. Pillow was great for lower back."
Cons: "Need to have special ENCLOSED seats for young children and their parents! It was a horrible night hearing a 2 year scream the entire night! The food smelled so bad coming down the aisle, it was nauseating."
Pros: "Great being able to watch movies and like all the info about flight. Seats reclined a little more than most airlines and really nice the way the head rest curves on side. Also really nice how they provide everyone with pillow and blanket."
Cons: "Food was so bad I had to spit it out."
Pros: "very good service, no delays"
Cons: "would be nice to have more leg room"
COVID-19 information
Safety measures for airlines flying from Melbourne Airport (Tullamarine) to San Francisco
Airlines flying from Melbourne Airport (Tullamarine) to San Francisco have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Melbourne Airport (Tullamarine) to San Francisco
Mandatory masks
Masks required on board, masks provided on flights from Melbourne Airport (Tullamarine) to San Francisco
Social distancing seating
Middle seats unavailable to book on flights from Melbourne Airport (Tullamarine) to San Francisco
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Melbourne Airport (Tullamarine) to San Francisco
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Melbourne Airport (Tullamarine) - San Francisco Flights
Departure:
Melbourne Airport (Tullamarine) (MEL)Australia
Destination:
San Francisco (SFO)United States
Return flight deals:
San Francisco - Melbourne Airport (Tullamarine)
Cabin classes:
$906
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