Free movies, and crew were helpful once we were in the air
Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off.
My screen was not responsive most of the time
First time flyer with American airlines and the service was impeccable
Nothing to dislike
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
Rude flight attendant
The staff on the flight was awesome, very helpful and kind to my friend who is terrified to fly. We were even ahead of schedule.
To pay for a carry on item is just crazy to me... not to mention you have to pay for beverages and snacks. All you are given is water.
The fact that my checked baggage is confusing when they charged me it was only for one way. I was billed and then noticed it was only one way, so I had to re enter my credit card info twice. Seems to me they should assume I will be bringing back my suitcase and contents rather than that I would be leaving it.
Direct flight from Denver to Milwaukee. Didn't have to wait on tarmac so that was a plus.
Have to pay for every little thring down to the peanuts
Good beer selection
Air conditioning Weak flow Warm temperatures Non reclining seats
Its a scam! They act like they are giving you a break by having you buy cheap flights but in reality it costs more than a bit more expensive flight. I had to pay $45.00 each bag no matter if it was checked or carry-on. In total round trip I paid $180.00 extra just for my husbands carry-on as well as mine. Must add that our flights together cost 286.00. We should of went with American Airlines. On top of that we couldn't select our own seat if so, we had to pay extra, so we had to sit separated from each other. It was ridiculous! Never Again with this company!!!!!
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