MEM - ONT
Find cheap flights from Memphis to Ontario
Good to know
|August||Best time to beat the crowds with an average 44% drop in price.|
|February||Most popular time to fly with an average 28% increase in price.|
Average price round-trip
|$319||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Memphis to Ontario
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $159 or less one-way and $281 or less round-trip.
- The cheapest flight from Memphis to Ontario was found 89 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be January, February and March. The cheapest month to fly is August.
- Morning departure is around 26% more expensive than an evening flight, on average*.
FAQs for booking flights from Memphis to Ontario
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Top 5 airlines serving Memphis to Ontario
Scores according to KAYAK customer reviews
Pros: "Crew was excellent, boarding process was orderly and clearly explained."
Cons: "Seat too narrow."
Cons: "The pkane changed departure times, so i was stuck in airport until 440 pm and i had to pay $60, to change ticket."
Pros: "Loved Japan Airlines"
Cons: "5 gate changes."
Pros: "It was on time and fast"
Cons: "Long flight delay with very little information given as to why. The pilot only sporadically gave information about the delay and was not specific about the cause or how long the delay would be."
Pros: "Seats were very comfy from PDX to Ontario. Liked the fig bars. Good selection of beverages. Friendly crew. Smooth landing."
Cons: "Soooo disappointed that you needed to pay for the internet on the smaller planes while on the larger one it was included in the price for us lowly Economy flyers. The flight from SEA to PDX was tight with the smaller seats. My husband is a big man and if he had not been sitting next to me and been a man I did not know it would have been VERY uncomfortable. The flight from PDX to ONT was better with the seats but again we had no way to charge our devices and were asked to pay for the WiFi. Really??? In this day when EVERYONE uses them you are going to punish economy??? If you offer WiFi on the big ALaska planes then it should be offered on all of them. Not sure how hard it would be to wire in charge ports but someone should be working on that."
Pros: "Crew top notch, they were professional. Always courteous and friendly. Luggage arrived on time from cruise ship."
Cons: "Nothing bad to say."
Cons: "Port of Seattle security is so stupid -3 check points ...really and no directions to follow where to check baggage. Not Alaska fault but Seattle airport “sucks”"
Pros: "The crew was very nice. Boarding went smoothly. Availability of free in-flight texting is a great benefit."
Cons: "Delayed takeoff for about 40 minutes after pushback from the gate, for de-icing, even though the temp was in the 40s"
Pros: "That I didn’t have to deal with too many people on the flight."
Cons: "I didn’t like that my cup of ice was taken away from me before finishing the ice to hydrate myself from the hangover."
Cons: "Gate misinformation snafu."
Pros: "New airplane, friendly and engaging staff"
Pros: "Accommodated my disabled mother through the whole flying process. Thank you"
Cons: "The fact you cancelled and booked me the next day without making any effort for a flight you cancelled because of crew shortages. I am highly unlikely to risk flying with Horizon Airlines again."
Cons: "It shouldn't take almost until the end of the flight to have a meal tray cleared. First class isn't worth the additional cost when flying on Alaska. Save your money."
Cons: "Flight was delayed as incoming flight was late"
Pros: "The flight was on time and the crew was efficient and courteous"
Cons: "Boarding was horrible (like most airlines), too many levels, and by the time we can board, we have a long wait in the loading corridor, at a standstill in the aisle. Seats are cramped and the only thing they offer to eat (free) is a small cookie. They charge too much for internet connection also. I wish airlines would just board from the last row forward, would speed the process up tremendously. I don't care about first class, MVP, military, families, they always seem to be in the front third, and that's what slows everything down."
Pros: "We missed our 8:10am filght out. After the pushing off of the plane, a very kind steward assisted us. Her co-worker was not so kind."
Pros: "Had a very smooth experience the whole way through. friendly and considerate flight attendants and flight attendant students. Very fun and enthusiastic pilot crew. Got two drinks! They came they multiple times."
Pros: "The plane arrived on time and we even landed a bit early to our destination! The crew was very friendly and helpful!!"
Pros: "Love small planes. Lots of legroom and you can see everything."
Pros: "Loved the planes- clean and roomy in regular seats! The flight attendants were awesome. We are spoiled for any other airline now.... ;-)"
Pros: "New equipment, excellent staff and good inflight entertainment."
Cons: "Boarding procedures seem old fashioned and inefficient."
Pros: "Friendly staff"
Pros: "The space, seat, cleanliness,friendly pilot, airport assistance, tsa wh helped me approx 4::30 pm at Ontario Airport but not the snotty one who tried to take my water bottle after flight delayed teo hours & had special permission to go back thru security to eat. Needed water bottle because diabetic & recovering from pneumania. Did not like the patting down because I had a Kotex pad on. Wierd. Love flying Alaska Air."
Pros: "I like the crew, they served everyone well on the plane."
Cons: "While the pilot was taking us to the runway before takeoff, there were some noises that could be heard in the roof. I was scared. My dad was sitting in front of me, and when we got off the plane he told me he heard the noises too, and saw some passengers that looked worried who heard the noise as well. My dad works with airplanes, and he said it might have been the panels overhead rattling that was making the noise. Other than that, the flight was okay, but i think the aircraft should be checked out."
Pros: "The snacks and leg room in premium. The flight wasn't busy so it was nice. My bag got delayed so they rushed it to me that night and gave me credit towards future flights. Very nice."
Cons: "No personal TVs in head rests"
Cons: "Flight was delayed."
Pros: "Short flight so need for food. Crew were friendly and professional. The plane was clean and flight on time"
Cons: "Plenty of leg room, didn't feel crowded, but the seats were so hard and it hurt my back. Glad it was a short flight"
Pros: "Flight on time and not over booked. Informative captain. Excellent prices."
Cons: "Lacking elbow room."
Pros: "Was okay"
Pros: "It was all good but I thought that if I flew 1st class that I would have been told that I had use of the lounge..which no one did. So I sat with the "others" waiting at the gate."
Cons: "On my return ( still flying 1st class ) I had a 15 hour layover. I wanted to use the lounge but was denied access since my flight wouldn't leave until the next day. In my opinion, if someone wants to fork out the price to fly first class.. they should waive THAT policy. So, I spent the night with all 'the others' hating Alaska and it's short sighted policy. I could have used the lounge for 1.30 hrs the next day..if I wasn't so busy hating them."
Cons: "The short seat belts"
Pros: "This is the 8th flight I've had with Alaska and I only have one complaint to be honest."
Cons: "Both of my flights stated we would board by a certain time but instead we boarded ten minutes before our departure time. This in turn made us late."
Pros: "The plane was very spacious and had a lot of leg room. The outlets were very useful."
Cons: "Nothing to complain about."
Cons: "It was not clear on what luggage was allowed until after I paid then I found out that luggage was extra for each suitcase. This should be Honest policy where you show innocent people that the luggage is not included and not wait until after they pay"
Pros: "Great service. Comfortable seat."
Cons: "Lack of choices for snacks. A bag of pretzels and a cookie might be okay, but having fruit or cheese would be nice. Also, the butten for recling was very stiff, which made it quite difficult to move my seatback."
Pros: "The flight took off on time and got to the destination on time. It is a great experience. The flight attendants are nice and friendly as well."
Pros: "Alaska Airlines makes it very easy to board the plane, especially if you use theor app. After checking in, you can pay for bags and get an electronic boarding pass on your phone. Very efficient!"
Cons: "The food on the flight was very limited unless you wanted to purchase something. Can't expect much from a shorter flight like I had, but more options would have been nice."
Cons: "Missed my flight because of their staff"
Pros: "Fairly comfortable seating,friendly staff."
Cons: "Very long walk to concourse,outdoor boarding."
Cons: "Flight was delayed a couple of hours- first couple, weren't able to tell us when it was leave so we couldn't make other transportation decisions. Arrived after rental car counter closed, spent night in airport, received form letter in response to email (that did not request additional reimbursement)"
Cons: "I've flown with many airlines and the one thing that I appreciate the most when flying is having the ability to watch programs from the televisions on the back of the headrrst."
Cons: "flight was delayed by ~30 min delay although handled well ... the boarding terminal screen was not reflecting the new departure time as staff was busy boarding another flight... i guess. Overall experience was fine just a small bit which could have been handled better."
Pros: "The power plug to charge phones or tablets"
Cons: "Didn't like the fact that I couldnt choose a seat until 24hrs prior to my trip.."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Not delayed"
Pros: "Great people working the flight"
Cons: "Seating arrangements"
Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Pros: "The flight was on time!"
Cons: "Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew."
Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Cons: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Pros: "Friendly crew. Landed early."
Pros: "good service"
Cons: "Air conditioning was very loud"
Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."
Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Cons: "Great flight. On time and friendly staff."
Pros: "Nice trip"
Cons: "Crew didnt know who was supposed to be on the flight - confusion over number of people on the flight"
Cons: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Cons: "They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff"
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Pros: "crew was nice and pilot was informative."
Cons: "1. flight was delayed twice, which meant my arrive was delayed in Cincinnati. 2. boarding was a nightmare. After 2 delays, I was crammed into zone 4. I dont fly as often, the seats space seems to be getting smaller. 5. I sat next an overweight person. I didn't like my personal space violated. 6. The flight offer movies, I slept. Yet kept getting elbowed by this overweight neighbor. 7. I am a single, independent person. I prefer to sit near the front. First on and settled and 1st off and gone!"
Pros: "Speedy flight"
Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Cons: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Pros: "Every thing went well"
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "We upgraded to Delta Comfort, since the flight was a bit longer. I'm glad we did; it made a great deal of difference to have the extra space. The in-flight entertainment (individual displays on the backs of each seat) was excellent, the crew was excellent, and the flight was extremely smooth."
Pros: "on time, clean, prompt."
Pros: "Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone."
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Cons: "Seating was tight"
Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Pros: "staff was very good."
Cons: "The flight was bought through Virgin Australia and without much notice, the flight was switched to Delta. The seats were amply smaller, amentities were not good (blankets and pillows). Food was terrible and was not as promised when the purchase was made through Virgin. Seats were so bad that my back and butt hurt after a couple hours. I would rather pay a couple hundred dollars more to have a quality flight experience."
Pros: "I liked the fact that delta gave me free in flight entertainment it was really fun to be able to watch movies and TV shows free of charge."
Cons: "I hated the food I ordered chicken and noodle salad. It as horrid. It was cold and wet and not something you would feed to your dog."
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "The flight was not full so we got to spread out. The flight crew was attentive. The onboard entertainment was good and free."
Cons: "As usual, the staff at JFK was a little on the surly-side - that's New York so you have to expect it."
Pros: "Ground crew screwed up"
Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Cons: "Better organization of when a flight gets delayed at another airport due to weather."
Pros: "Everyone was very friendly."
Cons: "More room."
Cons: "30 min late"
Pros: "Crew was extremely nice."
Pros: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Cons: "The flight was delayed an hour because the flight crew was late."
Cons: "The seats are very uncomfortable"
Pros: "Made it to my destination"
Cons: "2-hour delay in the plan after departure from the gate for maintenance. The seats are so small that my knees hit the seat in front of me the entire flight."
Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"
Pros: "miserable. Flight."
Pros: "Short flight."
Cons: "No concerns What I expected for a quick flight"
Pros: "great trip and crew"
Pros: "great trip and crew"
Cons: "WiFi was not working on the aircraft."
Pros: "Took an hour extra to get in the air but we arrived safe, and that is always 5 stars"
Pros: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Cons: "Original Flight did not depart on time."
Cons: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The flight was over an hour late and we were not given an update until we started boarding. No alternatives were offered to those with tight connections."
Pros: "Friendly staff"
Cons: "Issues with times changing for departure"
Pros: "It was ok"
Cons: "Flight was delayed"
Cons: "i never LEFT!"
Cons: "Gate agent told me it wasn't his job to quickly verify if my luggage had made it on the plane after my 10 minute sprint in PHX. I know at my job, I don't get the luxury of telling customers "it's not my job", especially when the customer has had a bad experience with us."
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Pros: "Enough leg room. Free movies"
Cons: "Nothing really"
Pros: "The staff was very helpful"
Cons: "I did not like the fact that, I was ask to help a non English person, whom spoke French find their way to the departure area from check in. I could not understand their broken English. That I feel is the job of the person or staff trying to check them in."
Pros: "Excellent. on Time. Friendly crew"
Pros: "Planes were punctual and smooth flight"
Cons: "don’t know! didn’t get to phoenix because of plane issues"
Cons: "The flight was a bit delayed and was not cleaned at all, may be because of short of time, but minimized the further delay, so acceptable."
Cons: "Seats very narrow. Not enough legroom."
Pros: "Absolutely nothing"
Cons: "Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette."
Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
Cons: "Rude crew"
Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"
Cons: "Essentially a bus ride with the comfort of a wooden bench."
Pros: "Prompt boarding"
Cons: "I could never sync in the entertainment app and wifi"
Cons: "delayed on the plane"
Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."
Pros: "Seat was comfortable"
Cons: "Gate agent told me my bag would fit under seat but when I got on board found it would not and had to do gate check."
Pros: "Timeliness of departure and quality customer service"
Pros: "Timeliness of the flight and the crew were excellent."
Cons: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."
Pros: "The flight attendant lady from 1st class/Business held my suit jacket for me to grab on the way out. Simple thing, but very thoughtful and kind. Love it."
Cons: "The negatives are puny compared to what made me happy in this trip. Thanks AA! Please thank that nice lady for me!"
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Cons: "3 hours late. I could have driven home faster than this and saved $800. Once again, disappointed."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Pros: "On time & courteous. & On board service was excellent"
Pros: "no delays"
Pros: "The Crew attention was nice and very proffessional. Good coffee"
Cons: "We are very tired and the airplain isn't comfortable."
Pros: "Bad attitude with check in agent at Memphis airport"
Pros: "The newer express jets (4 seat rows) had more leg room for Economy seating! Free wifi and movies."
Pros: "The flight was very smooth and fast. Great crew!"
Cons: "The food is terrible! Why give out anything?"
Cons: "Plane got super delayed last minute without notice until arriving there at the gate."
Pros: "We did not return on the flight.family illness. From San Francisco to Memphis was terrible."
Cons: "This was the smallest amount of space I have ever sat in on a plane. Totally ridiculous. To shink the amount of space for seating & ile space.. There are three seats per row when there should only be two"
Pros: "Good crew"
Pros: "Courteous perdonality"
Cons: "The noisy children"
Pros: "Awesome stewardess Donna gave me the opportunity to find a clear row to myself for more room being a wider guy and was an all around class A attendant. Excellent hospitality, thank her much. And thank the crew for such a smooth flight!"
Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."
Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"
Pros: "Flight was on time, crew was nice."
Cons: "always delay！！"
Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"
Cons: "Your crew and service atrocious"
Pros: "The overall comfort and entertainment availabity."
Cons: "Apparently my designer shades drop out of my bag and inability to retrieve them. They were not turned into lost and found which means they were kept by their finder."
Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."
Cons: "Constant updates, saying more delays"
Cons: "My luggage got soaked in overhead compartment. Signed rare book was ruined by another passengers' luggage that leaked liquid and soaked my bag and contents inside."
Cons: "Everything was good"
Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"
Pros: "Fast flight, friendly and funny crew."
Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"
Pros: "The crew was very friendly and caring"
Cons: "I was at the gate 15 minutes like it says on the ticket which never happens because I'm always about half an hour to 45 mins early but when I got there they had given myou seat away that was not cool"
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Cons: "Cancelled needed to be rerouted no reason ever given"
Pros: "The boarding process was smooth, the crew was courteous."
Cons: "I want able to select my seat and ended up being separated from my sister. We had a 3 hr lay over due to problems with the plane. By the time we got to our destination we almost didn't get a rental car. There was some turbulence on the flight, which is expected. Landing was very rough, came in too fast and hit the breaks so hard I thought I was going to end up in the back of the seat in front of me."
Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"
Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."
Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."
Cons: "Small plane, it was hot. Delayed, missed connecting flight."
Cons: "Yet another delay.."
Pros: "The price of the flight was affordable."
Cons: "The plane was dirty. Seats were uncomfortable & worn. Other airlines offer free wi-fo or entertainment. They did not have enough condiments for coffee. There was not good direction to passengers for boarding."
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Liked how I booked this flight less than 24 hours before departure. Had no problems and everything went smoothly."
Cons: "Turbulence but no one can help that."
Pros: "Price was the biggest hit with me. The service and attitude of the crew was super."
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Pros: "The crew was super nice."
Cons: "I had to check my carry on because there wasn't room inside the plane."
Pros: "There were extra seats."
Pros: "When I arrived in Ontario my bags were there."
Cons: "The plan to San Fran was packed. I had the window seat in the last row. It was terrible. From SanFran to Ontario the flight was a very small plan and the stewardess was not very helpful. Just doing her job."
Cons: "Late and rude"
Cons: "When I arrived at the airport united only had two check in lines open. One for my flight and one for other. I was barely able to check my bags and get my boarding pass before they closed it. Flight crew was pushy and rude."
Pros: "price was great for new years day."
Cons: "flight was delayed due to a late flight attendant and then delayed again because they flight attendant didn't know about her destinations and thrn delayed again so she could prepare for her upcoming trips. This was all announced on the PA system. In total, the flight was delayed about an hour and 20 minutes."
Pros: "Boarding by Group. But crew was courteous, and flight was on time without delays. Handling of carry-on luggage went smoothly."
Cons: "Change of gate at last minute."
Cons: "Terribly uncomfortable seats"
Pros: "I got back on time and smooth flight!"
Cons: "Recliner sitting"
Cons: "Flight delayed 2 hours! Seats don’t recline in coach!!"
Cons: "We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful"
Cons: "The plane was over an hour late and they lost our luggage. I understand things happen it was not that big of deal but the lady in Syracuse was unfriendly and acted like she could care less. We ended up going to a wedding in our shorts and flip flops because we had no clothes and not enough time to purchase any. Our bag was delivered about 1am. The customer service was really pathetic. Not even an I'm sorry this happened."
Pros: "a bit better, the flight was only half full so it made the experience more enjoyable overall."
Cons: "Kinda annoying they are always trying to upsell."
Cons: "Seats, food, prices.."
Pros: "I got their safely"
Cons: "There was a child that kicked the back of my seat the entire time. The parent did nothings so I couldnt sleep. It was even noticeable on how hard the kicks were but no action to correct the child’s behavior. This was the worst flight ever because I felt my comfort was not a priority"
Pros: "Nothing was 2 hrs late"
Cons: "Was 2 hrs late"
Pros: "Flight was on time. Flight attendants were friendly and professional."
Cons: "Too much extra charges on everything and no free snacks!"
Pros: "The flight itself was fine"
Cons: "I used to love frontier but now everything from baggage policies to checking in feel like a huge hassle"
Pros: "The fair was low and boarding was efficient."
Cons: "The booking process was terrible online. There’s a charge for refreshments, the tray table is tiny, the staff didn’t seem happy, the seats don’t recline at all, they charge for carry ons, no outlet to charge my device."
Pros: "The flight attendants were delightful. They were fun and had a great flight because of them."
Cons: "I know this is a budget airline but I felt I was on a broken down bus. The fees for bags are insane, especially during the holidays?"
Cons: "you should be arrested for those seats"
Pros: "Initial booking price only."
Cons: "When they have published on their website that a personal item sized 14 x 18 x 8 inches and fits under the seat in front of you flies free don’t believe them. I measured my bag and the dimensions published on their website were the EXACT measurements of my bag with all wheels and handles included they still charged me $45 to carry on the plane. The bag even fit into the luggage measuring thing they had at the gate. The only thing sticking out of it were my wheels by 1/2 of an inch. When I measured at home they were even within the measurements posted on their website so I think the luggage measuring tool they use was off. Even it it weren’t, this is a completely discretionary issue that is COMPLETELY up to the agent you deal with. I am an elite traveler with many different travel brands and I’ve had a bag weigh 53 pounds and the agent has let it slide and I’ve had others that were very “by the book” which is fine. A policy is a policy and I respect that completely but this was downright wrong because I know without a doubt that my measurements were correct and even the weight of less than 35 pounds was correct. They also didn’t let me see if it would fit underneath the seat in front of me before charging me. Had they offered that and then if it didn’t made me pay I would have been ok with that but none of this was allowed. My suggestion is not to get caught in their dirt cheap airfare because they will find a way to screw you in the end. They lost a customer for life over $45 dollars. I went all the way to customer service management over the phone and all they did was credit me $15 for the issue which wasn’t fair in my opinion because of all the hoops I had to jump through to get that done was exhausting. Think before you click “BOOK NOW”! The airline overall was less than mediocre as well. Definitely nothing worth flying again even if I hadn’t had the issue I had. I’d pay more for more next time."
Pros: "The fabulous front row seats!"
Pros: "Comfort seating is spacious."
Cons: "Doesn’t make sense to charge for water."
Cons: "It's gotta be 80 degrees on this flight. We finally landed and now we have been waiting for a spot at the terminal for more than twenty minutes."
Pros: "The gate agent in Memphis was so fun, so authentic and so efficient."
Cons: "No complimentary coffee! Come on.70"
Pros: "Really quick and personel great"
Pros: "Was on time, easy uncomplicated check in and boarding"
Cons: "Extra baggage charge, crew seemed so unmotivated"
Pros: "Getting home"
Cons: "Waiting 5-6 extra hours getting home"
Pros: "It was better than driving."
Cons: "They don't even offer water. They have this jacked up system where you pay more for a carry on than checking a bag. The flight was late. We had to wait in the tarmac in Denver. Bush league airline."
Pros: "extra fee for all baggage"
Pros: "You fuckers make me pay for a carry on and then expect real feedback for free? Ha"
Cons: "Replacement flights would have required us to lose two days and spend the night in Denver - not our destination"
Pros: "Cheap and fast."
Cons: "No drinks or snacks (unless you pay quite a bit), seats had minimal padding. If you want to choose a seat you have to pay. If you want to bring a carryon you have to pay."
Pros: "We made it safely to our destination."
Cons: "We made it safely to our destination, but the Memphis airport TSA performed like the lower level bugs they are. The flight was overcrowded. Took an hour and a half to get our luggage."
Pros: "It was cheap, but you quickly find out why because they charge you for every little thing"
Cons: "My connecting flight was delayed 3 hours. Flight attendants were rude. They had nothing on the carts because they forgot to stash them. They charge for a anything other than water. Seats don't recline."
Cons: "Being charged for carry on!"
Cons: "I had the very first flight in the morning and when I woke up and checked the time for the flight, it had already been delayed 2 hours. They said I would not make my connection but couldn't work to get me on any other flight that day with another airline. The best they could do was a full refund or a flight the next day (this happened to everyone on our flight). I opted for the full refund ($246) since I needed to be at my destination that day. However, that didn't help much since I bought the ticket months in advance to save money, and subsequently had to buy a ticket with another airline ($700). This was the first and last time I will choose to fly with frontier."
Cons: "how late every flight was. I guess this is what you expect when flying frontier"
Pros: "Easy going flight"
Cons: "Spacing of seating"
Pros: "The price and the baggage options"
Cons: "The service. While traveling it is already stressful and to have reps that does not show any signs of caring if the passengers return as a guest or not. I missed my connecting flight and no one cared at this airline."
Pros: "The security guard and the young lady at the Frontier ticket counter were both helpful and delightful. Great example of genuine hospitality in the South. Much appreciated!"
Cons: "The flight in general was not bad - was able to have a much needed snooze. But we were grounded for close to an hour before arriving at the gate. The flight attendants were nowhere to be found (they stayed out of sight in their seats.) The Captain did announce the reason for the delay (repair work being done to the plane in the gate we were assigned) as well as the anticipated amount of time it would take. Flight attendants on OTHER AIRLINES have a much better attitude and engage with the passengers when this type of thing happens. When I had dinner in an airport restaurant and mentioned the situation (with the airline remaining anonymous), the waiter immediately knew which airline I was talking about and said they are known for providing lousy customer service."
Pros: "After reading some reviews I was nervous about flying frontier but everything was perfect!"
Pros: "The ticket was very affordable, which is really the most important part."
Cons: "The seats were extremely small and having to pay for a carry-on is simply unfair."
Pros: "Affordable flight to relevant destination"
Cons: "The cabin A/C did. It seem to be working. I was hot, uncomfortable, sweating, and struggling to breathe. Also we landed something like 20 minutes early but sat waiting on a gate - nearly an hour, until we were late. There were some people missing their connections. The cabin airflow was not running while we were sitting waiting on a gate all that time. I was gasping for air by that point. Then we were asked to remain seated while those missing connections could de-plane. I understand and empathize but I was desperate to get off that plane -'it was stifling! No food or even a glass of tap water unless you wanted to whip out your credit card. Lots of hidden fees, not really that cheap after you pay for a seat assignment, a carry on bag, a checked bag.... Boarding was chaos, they did not adhere to the zones in the Memphis boarding. No food, no entertainment - nothing to rank there."
Pros: "Great price, but be prepared to pay for any extras. Even after bringing carry-on luggage and checking a bag we still came out cheaper than we would have on any other airline."
Cons: "Seats didn't lean back and $2 for a soda was a bit excessive."
Pros: "All the crew were very nice and they boarded us very fast."
Cons: "I was not aware that they charge for carry on the only thing I didn't pay for was my backpack. They charge for all drinks & snacks. Then they want you to take out a credit card with them to redeem 40,000 miles that has an annual fee of $69.99. So no I didn't enjoy my anal rape on frontier."
Cons: "Lost our luggage. Lied about being able to track it. Never have anyone in luggage lost cubicle except when a plane is deboarding. Very disappointed. Came from Memphis thru Atlanta and on to SLC on same plane Luggage was removed in Atlanta. Not just mine but 10 others!!! Someone does not use their brain!"
Cons: "Hard seats. No leg room. $60 carry on fee. It is more expensive to fly this airline than the others"
Pros: "Flight crew were outstanding Early arrival"
Cons: "Flight attendant s"
Pros: "The customer service"
Cons: "I had to pay for a carry on"
Pros: "The crew was friendly, helpful, accommodating"
Cons: "Seats are uncomfortable, no magazines, EVERYTHING costs extra"
Cons: "All the fees for everything! My original price doubled. I can now see why it was cheap. I would've gone with another airline if I knew. The seats were uncomfortable too."
Pros: "excellent service"