Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|March||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$409||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 22m
The cheapest ticket to San Francisco Bay Area from Memphis found in the last 72 hours was $118 one-way, and $161 round-trip. The most popular route is from Memphis to San Francisco, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $34.
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Scores according to KAYAK customer reviews
Cons: "Purchased food on board. Dry and unappealing."
Cons: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."
Pros: "Great crew, early arrival"
Cons: "Old screens, snacks getting smaller, too much ice in the drinks"
Pros: "Great crew, snacks, comfortable flight."
Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"
Pros: "good service"
Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."
Cons: "Not delay the flight for 3+ hours"
Pros: "Good crew."
Cons: "Very tight spaces. No tv."
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Cons: "Not much food offered on a long flight."
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Pros: "Speedy flight"
Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"
Pros: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Cons: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."
Cons: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."
Cons: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."
Pros: "As always, the crew and amenities were first rate."
Cons: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."
Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"
Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."
Cons: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"
Cons: "Seat, did not get upgraded"
Pros: "Fast and comfortable"
Cons: "No tv but understanding"
Pros: "Every thing went well"
Pros: "Crew was curious and quick to think of alternative solutions."
Cons: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."
Pros: "Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone."
Pros: "The flight was very on-time and it reached the destination even earlier than expected."
Pros: "I will know more on my flight back to my destination!"
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Cons: "No trash bag in my seat for puking or bubblegum"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Cons: "Poor leg room compared to jet blue"
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Comfortable seating and clean interior. Flight attendants are helpful and courteous."
Cons: "Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest."
Pros: "Got an upgrade to Comfort + Delta is the best major airline in USA for sure"
Cons: "2 of my 4 bags, which I checked in, were broken during my travel."
Cons: "after reaching the destination, it took a lot to open the airplane's doors and letting people out"
Pros: "the aircraft was fine. leg room was slightly larger than other commercial flight i took recently."
Cons: "the crew at the boarding counter was unhelpful. my girlfriend and i were rescheduled to a later flight and were randomly assigned to 2 separate seats. online seat selecting did not work at all."
Pros: "Awesome service in first."
Pros: "The crew was courtesious and the flight arrived early."
Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"
Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."
Cons: "Delay luggage"
Cons: "I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience"
Pros: "The flight crew was quite lovely."
Cons: "People all over the coach section were complaining about not being able to sit together. Families with babies, couples, even ours (though the kids are old enough for me not to be truly worried as some were). Somehow reservations seems to have messed up an entire flight. We gave up trying to fix it for fear they would make it worse. Then the woman at the gate tried to get folks to volunteer to give up their seats on an overbooked flight. But she was screaming at us. Unbelievably unpleasant to be yelled at over and over again and told we could lose our seats. The poor weather likely caused flights to be rerouted into PHL so our flight out to SFO ended up 1/3 empty. FABULOUS. But the gate experience was horrible and the legroom, had it been a full flight, was miserable. I'm in search of an airline with a humane approach."
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "Was missed due to delayed flight"
Cons: "The terminal 52A-J is a disgrace"
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."
Pros: "On time"
Cons: "No leg room, hot plane, airline staff is friendly but clearly bored."
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Cons: "crowded, tight even in better seat, no wifi entertainment"
Cons: "No entertainment at all for this cross country trip."
Cons: "Food was expensive and not well put together."
Cons: "As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again"
Pros: "Flight attendants were nice"
Cons: "Being charged for everything. Wifi was free for my sister on Delta."
Pros: "The crew was very nice and competent and obbiously embarrased by whoever in operations screwed this flight up good."
Cons: "Pleane departed two hours and thirty minutes after original schedule because of operational and equipment problems. Plane wasn't even in Philadelphia unti 6:00 pm. The guy at boarding (unlike the boarding in SFO) called way too many groupss individually, First Class, Diamond, Premium, Gold, Priority. This led to many people being refused boarding and told to wait. In SF they simply call first class and then all the rest or the Aadvantage members together before the land boarding. Much faster and more efficeint. Even though the flight was full there less than 12 people in the Diamond, Premium, whatever classes. And the guy taking the boarding passes was a jerk. He actuallly seemed to take pleasure in telling people they couldn't board. Might not ever fly AA again. At least never from Philadelfphia."
Cons: "Due to the delay which caused us to miss our connection we had to get a hotel, which we had to pay for. It also caused me to miss work the following day."
Pros: "Things went ok"
Cons: "The plane was old"
Cons: "Flight didn't exist"
Pros: "There was no warning until departure time that flight was delayed for two hour. Some other american flights were delayed much as four hour or more."
Pros: "Flight delayed due to no pilot or co-pilot. Did not land til 2 a.m. I hate American airlines. Their planes are old, there is no entertainment, the seats are like sitting on a board"
Cons: "Three separate delays before boarding (boarded three hours late), then another 45 minute delay after boarding to "recalculate" due to fuel burned while sitting at gate, then nonstop announcements and dinging for the 30 minutes during & after takeoff, no screens or outlets, old and uncomfortable seats"
Pros: "Flight Attendant Sullivan added humor and attentiveness to flight"
Cons: "The flight was cancelled and no reason was given. I had to buy new flights on Southwest and ended up having to pay an extra $200 in order to get home for work on Monday."
Pros: "Comfortable seats. Flight left on time"
Cons: "The flight crew was extremely unfriendly especially a redhead woman with short hair. When it was time for beverages, she would yell out at each passenger "beverage!" She had no manners. Probably the worse I've ever had experienced"
Pros: "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
Cons: "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."
Pros: "This leg of the trip was not packed. There was an empty seat between me and the person next to me"
Cons: "This flight was 6 hours. It did not have frontal entertainment, which was not pleasant. They did not offer blankets. The plane was cold as I boarded the plane. I asked for a blanket and was advised they didn't have any. I was so cold the entire flight that I still have a cold due to the flight. I froze the entire flight. I stuffed my arms in my shirt and let my hair down for warmth. Also, I learned my lesson. Pack my own blankie for comfort. I checked my carry on in Aruba due to overhead capacities. My bag had my sweatshirt and the blankie Delta bankie I acquired when I flew from SFO to ATL."
Cons: "We were delayed by a mechanical then we waited another hour after that until they finally decided to take some people off because we were weight restricted. Then we waited another hour while they changed their minds and brought us back to the gate to get the people back. Then when we got into SFO at 1 am we had to wait because they had another plane parked at out gate."
Pros: "Crew was friendly. Seats comfortable for economy. Routine pretzel/cookie/peanuts and beverage. The crew picks up the garbage almost immediately after giving it me...huh? Then I'm left holding it the remainder of the flight when the come back through again. Now for the kicker....I had two flights the same day so I opted to buy the All Day Pass for $25.95!!! What? It was a 2 hour flight each way... Can't they prorate for flight duration or something??!! I ended up watching 1 movie "Superman vs Batman" that was 1 of 4 options of movies that come with the $25.95 package. Other movies available are an additional $5.99 to "rent". Wow...ruined."
Cons: "See the pro section it won't let me copy and paste into the con section."
Pros: "Service was outstanding, stewardess was funny, plane was very clean. I will switch from Southwest! Good job!"
Cons: "It was very delayed which I understand happens but then we arrived in San Francisco and were delayed on the runway because of the gate. I think at this point moving us to an open gate would have been nice - we had been delayed for so long - my 8 year old daughter was really having a hard time. Instead we had to sit and wait for 20 more minutes once we were on the ground. This seems avoidable to me."
Cons: "crew delay, delayed our flight and ruined our whole day...really disappointed"
Cons: "Having missed my scheduled flight, when I got on the later flight, we waited an hour on the tarmac to takeoff and 40 minutes on the tarmac in San Francisco for a gate. Basically three hours of sitting on a tarmac all day because gates weren't available. How can that possibly be? Do you not know the plane is coming? Terrible."
Pros: "Entertainment, decent snacks."
Cons: "Delay due to A/C repair, the constant automated video announcements for boarding, cruising, seat belts, and landing. Experience felt cold and utilitarian."
Pros: "Everything was great for a 45 min flight."
Cons: "No issues"
Pros: "Staff at LAX was helpful and tried helping me get to my next flight by moving me to front of plane at the end of flying."
Cons: "My flight to SFO was delayed so it made me miss my next flight. I ran trying to make it to that gate with a 20 pound backpack on my back, couldn't stop coughing for the rest of the trip after that. American Airlines staff told me that I can pay $75 dollars extra to secure a seat for the next flight 6 hours away. I told them I am not paying anymore because it wasn't my fault I missed this flight. Then, they lost my suitcase so they took 30 minutes to find it. I tried boarding with the priority pass members because my new ticket they gave me was for priority and one of the American Airlines staff members kept getting in my face until I was at the back of the line because I was in boarding group 4. I just never have been treated so poorly before my any airline. I travel often so I will never take American Airlines again. The final straw was another delay at my last layover in PHL, which made me and up traveling for a total of 21 hours."
Cons: "Flight was over two hours delayed, the gate crew did not do a good job announcing the new delay times and reasons for the delays."
Pros: "Courtesy and helpful attitude if the crew"
Cons: "Seats had a small legroom. Headsets were available at a cost"
Cons: "Entertainment was terrible No free wifi, no tv screens on seats"
Cons: "5.5 hour flight in first class with no video except on an iPad or other device which require paying for wifi. $8 for a half hour. Lousy."
Pros: "Besides how dirty the plane was, everything else was as expected. Crew was polite."
Cons: "The airplane was very dirty with food littered on the seats, floor and tray table. The windows had disgusting grease. Terrible cleanliness. The passenger before me might have been very disgusting but it's the airline's responsibility to check these things and clean their aircraft for the next passenger."
Pros: "Friendly staff, safe flight,."
Cons: "Checking in for bags. The employees were not very helpful. In the past, they would put your bags that now I checked, onto the conveyor belt. Now it's truly DIY (do it yourself). On the flight to San Francisco, no free snacks were offered but on the return flight they were given out - no questions asked. Where is the customer service for the little things?"
Pros: "Seat accommodations were great Gate assignments at airport should be confirmed before the plane arrived"
Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."
Pros: "Good crew"
Pros: "We had a really nice crew."
Cons: "The ticket lady was rude just nasty and upset for no reason."
Cons: "The padding on these seats."
Pros: "The crew was very nice,,"
Cons: "Im not sure, everything was just so nice,, more chatting mabye talkin more,,"
Pros: "Fantastic! Smooth sailing!"
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Pros: "Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around."
Cons: "Check in."
Cons: "Good flight."
Cons: "Be on time, 3 hour delay."
Cons: "The airports restaurants closed and security shut down as well. We were prisoners in the airport with only a vending machine. Unbelievable. Believe the Allegiant Air stories from 60 Minutes. The stories are true."
Cons: "Lousy airline. Left gate late and unfriendly crew. Wanted to charge me for carry on."
Cons: "Late departure without any explanation. TSA really under staffed."
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Pros: "Everyone from desk to gate to crew were very friendly. I like alla carte airlines for thier value. I dont need a free soda for and extra $100 ticket price."
Cons: "Needs better organization during boarding. Everyone piles up near the gate. Thry can copy Southwest and make the process smoother."
Pros: "Like the small airport quick boarding!"
Cons: "Not lots of leg room, no reclining seats, bummer everything costs extra even water. But ok for price"
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Cons: "Lost my bag"
Pros: "The staff is always helpful and flights are comfortable."
Cons: "I understand that Allegiant has a pricing structure to implement, but forcing passengers to keep personal items between their feet when most of the overhead compartments were empty was just insulting and ridiculous - not to mention dangerous. In the event of extreme turbulence (or worse), all those personal items would be flying around the cabin."
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Pros: "Cleanliness, friendliness, on time."
Cons: "Charging for drinks and snacks snacks.."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "Very efficient service... actually a good experience."
Cons: "The airline nickel and dimes for everything."
Pros: "Being on time and the crew"
Cons: "The chair is not reclining"
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Pros: "I like the flight. It was on time"
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "I arrived less then 5 hours late"
Cons: "No free peanuts, no free pritzells,no tv show, no movie"
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "The flight was fast, and direct."
Cons: "The seats"
Pros: "The ease of booking and picking seats were great. I also like checking in via the app."
Cons: "don't mind paying for snacks, that's totally fine. In fact, the prices weren't extravagant, so that was totally acceptable. I don't REALLY even mind paying the baggage fee for a carry on as long as the rules are enforced, but there were people who were BLATANTLY over the size limit who hadn't paid, which seems unfair when I paid $36. The reason I know they didn't pay??? They were MY traveling companions. I can only imagine if they did it, then many other people did it as well. So the money is no big deal when the flight is so inexpensive, but the baggage policy needs to be kept fair. I could barely fit the bag I paid for to be in the overhead storage, b/c backpacks, jackets, and purses were crowding the bin."
Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"
Pros: "The entertainment can stream a large library of movies to your device"
Pros: "On time & courteous. & On board service was excellent"
Cons: "Had to cancel my trip due to family illness. But, not acceptable to United for a refund. And wants to charge me as much as a new ticket to save my ticket. Why penalize me for a sick relative? Unbelievable! And very disappointing."
Pros: "The customer service was good. Smooth flight, no delays!"
Cons: "A couple planes I got on were old and very small. The WiFi was difficult to use."
Cons: "After the gates closed, an exit light broke and the staff took over an hour to fix it. Flight delayed."
Cons: "Cabin was freezing and flight attendant told us there was no way to control the heating the cooling to a comfortable temperature. It will continue to be too hot or too cold."
Pros: "Delayed outbound so I got to CA much later than I needed to be."
Pros: "quick boarding"
Cons: "no outlets!"
Pros: "Left on time."
Pros: "Flight was on-time."
Cons: "I sat in section 4 in economy coach. The ticketing agents REQUIRED everyone in sections 4 and 5 in the back to check our bags, they gave us no choice! We then boarded the airplane to find over half of all the overhead bins empty! This is completely unacceptable to be separated from my carry-on luggage for no reason! There would have been plenty of room for our baggage! One more reason to never fly United again!"
Pros: "From check In to arrival everyone was friendly and helpful. Enjoyedvthe flight."
Pros: "Male flight attendant was so genuinely kind to an elderly couple next to me. Female was nice as well. Seat more comfortable than last flight. Flight on time."
Cons: "Cannot connect to wifi. No entertainment. Need stronger signal. No charging spot for electronic device in my seat."
Cons: "The seats are way too cramped"
Pros: "Seats do not decline and make it difficult to nap, generally not much room. Staff was fine."
Cons: "No snacks at all, not even for purchase."
Pros: "Left on time"
Cons: "Crammed unconfortable"
Pros: "Attendants were cordial and efficient."
Cons: "Because I was seated in the rear near the engines, the announcement from crew were incomprehensible."
Pros: "Staff was wecoming and friendly"
Cons: "Couldn't even access united's flight map without paying for movies. Seats are very small, large neighbor next to me used my armrest the whole flight and generally spilled into my seat."
Pros: "The crew were nice"
Cons: "Your entertainment sucks everything cost so much. There is NO leg room. Your planes I think are old needs to be updated."
Pros: "great crew great flight and in flight service."
Pros: "The newer express jets (4 seat rows) had more leg room for Economy seating! Free wifi and movies."
Pros: "We did not return on the flight.family illness. From San Francisco to Memphis was terrible."
Cons: "This was the smallest amount of space I have ever sat in on a plane. Totally ridiculous. To shink the amount of space for seating & ile space.. There are three seats per row when there should only be two"
Cons: "The only negative was that after waiting to taxi (for almost 10 minutes), we received an announcement that it would be a little longer because they realized that the had yet to re-fuel the plane. That was somewhat alarming."
Pros: "Online confirmation"
Cons: "My seat assignments were changed and we were at the end of the plane next to the bathroom. I know I didn't put those. I don't like the fact that you have to pay for baggage and there is no food provided other than a drink and some really poor substitute even for peanuts. Southwest at least allows you to have a free baggage. It's not the fault of the pilot but it also is very bumpy. The flight crew was fine and it's just the uncomfortable aspects of having my seat assignment changed and the extra charges for anything that makes it comfortable."
Pros: "Wi fi movies"
Cons: "Tiny seats. I'm 6'1" and 225. All passengers need more elbow and leg room."
Pros: "Average experience. Mostly pleasant enough."
Cons: "United changed our flight with No chance to object. Then reassigned us to separate seats. We asked to be moved next to each other. We were repeatedly and rudely dismissed 3 times, at 3 different levels, as if we were in the wrong to ask. If not for the kindness of a fellow passenger we would not have flown together. Very poor hospitality training."
Cons: "Terminals were a bit far a part"
Pros: "Courteous perdonality"
Cons: "The noisy children"
Pros: "Nothing, worst flight I've ever had."
Cons: "Dried throw up on the floor in front of my seat.disgusting. SO MANY FLIES IN THE CABIN!!! Crew seemed like they hated their jobs, were NOT attentive. wasn't cleaned at all. Plane smelled. Charge port didn't work. Tray was extremely dirty. It was the worst flight I have ever had and is making me dread flying United back home."
Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."
Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"
Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"
Pros: "Nice cozy seat, but seatbelt was about 6" shorter than most planes-wouldnt fit a medium-large person."
Cons: "Paid a lot for an upgrade, and our bathroom was out of order, the stewardess was snippy, and my expectations were less than met."
Cons: "Your crew and service atrocious"
Pros: "The overall comfort and entertainment availabity."
Cons: "Apparently my designer shades drop out of my bag and inability to retrieve them. They were not turned into lost and found which means they were kept by their finder."
Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."
Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"
Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"
Cons: "Cancelled needed to be rerouted no reason ever given"
Cons: "Everything, I got the worst seat and I had a seat in the front and was moved without my consent and unable to be moved back."
Pros: "The boarding process was smooth, the crew was courteous."
Cons: "I want able to select my seat and ended up being separated from my sister. We had a 3 hr lay over due to problems with the plane. By the time we got to our destination we almost didn't get a rental car. There was some turbulence on the flight, which is expected. Landing was very rough, came in too fast and hit the breaks so hard I thought I was going to end up in the back of the seat in front of me."
Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"
Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."
Cons: "Small plane, it was hot. Delayed, missed connecting flight."
Pros: "1st class seats great as was the food."
Cons: "Lesson learned. Those first row seats as spacious as they are do not have stowage areas except overhead. One couple in the opposite front seats took up four spaces of overhead space and pretended they didn't understand when the stewardess made a half hearted attempt to ask people to use one space per seat in the overhead bins. Some people had to check fragile packages due to this issue."
Pros: "The price of the flight was affordable."
Cons: "The plane was dirty. Seats were uncomfortable & worn. Other airlines offer free wi-fo or entertainment. They did not have enough condiments for coffee. There was not good direction to passengers for boarding."
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Liked how I booked this flight less than 24 hours before departure. Had no problems and everything went smoothly."
Cons: "Turbulence but no one can help that."
Pros: "Cheap, you travel from point A to point B"
Cons: "They don't even serve water!"
Pros: "Boarding and timeliness"
Cons: "No food, no beverages"
Pros: "Liked the ease of boarding and cleanliness of the plane!"
Cons: "No reclining of seats"
Cons: "First I bought a ticket from Spirit Airlines SFO to MCO for 309$, then I saw charges from frontier Airline, frontier airlines bought a ticket for me too for 287$, when I was just watching checking the price. Then I compared the tickets, both the time, but from Frontier Airlines was cheaper then I stayed with frontier and cancel the other reservation from Spirit Airlines the next day I see frontier airlines also cancelled that reservation and I had to rebook another ticket for 496$, the price went up, then I had to pay 187$ extra, IT WAS A FRAUD JOB FROM FRONTIER AIRLINES, I can prove everything above with the receipts and the dates on it, the worse experience I had"
Pros: "Bag charged"
Pros: "Arrived 40 minutes early so can't be too sad about that especially since a gate was available immediately. Jet bridge in SF was heated but in Denver where it was colder and he had to wait it was not. The check in lady clearly did not care about her job at all I'm Denver. Frontier is a budget airline which for this trip worked for me as I was able to pack everything in a "personal item" and don't mind sitting in the back of the plane, I got lucky and got asigned a window seat. No drinks offeed without a charge which I don't agree with but again you get what you pay for. And it's way better than Spirit."
Cons: "Everything is an upcharge - carryon, a seat that reclines, etc."
Cons: "Flight was delayed several hours. This led to a loss of work time and money for me. I will not fly Frontier again for a business trip."
Cons: "They allowed us to checkin and get to the boarding zone just to tell us the flight was canceled."
Pros: "Good time slots"
Cons: "Long line at DIA bag drop (insufficient staff), delays on both ends"
Pros: "I got the upgraded seat, (+$45). It was very roomy. There's no entertainment but I brought my own. Food and drinks for sale were good and not as expensive as the shops in the airport. No sandwiches, just snacks and booze. Overall was pleasantly surprised."
Cons: "It would have been nice to be able to buy a small sandwich.. It was a cross country flight and I was pretty hungry when I got off the plane."
Cons: "Replacement flights would have required us to lose two days and spend the night in Denver - not our destination"
Pros: "Price is able to reach"
Cons: "No water to customer drink"
Cons: "Worst flight of my entire life."
Cons: "At airport 2 hours before flight and still missed flight due to check in lines that were the length of the entire terminal. Knowing the capacity of planes and number of booked flights, one would think they would have more than 4 people working the checking in counters. Did not receive a refund for flight and baggage fees. I will NEVER Frontier again!"
Cons: "I will never fly frontier. they changed gates 3 times, turned off AC, had no one to push back the plain and so on. too many to list."
Cons: "Mistake with wrong gate number, no food, crew with out smile, plain with no plug in inside"
Cons: "Flight attendant from Denver to San Francisco had a bad attitude and was passive aggressive with guests. Perhaps it was a long day for her but at the end of the day you have a job to do and don't take it out on paying customers."
Pros: "same as above"
Cons: "Another plane malfunction! Last time we flew Frontier we were stuck for 2 days in FL! Never was another plane brought in for us. Never was another flight to,Cleveland bumped so we could return home. At least you figured out that disaster and we were able to board a plane scheduled for Philadelphia, which bumped that passenger to a flight 3 hours later. And the stories of horror other passengers had last night...all about Frontier, one man previously had totally missed a cruise! This is not how to maintain nor run an airlines. I will not be giving Frintier another chance."
Cons: "Crew service when serving paid drinks, mis-taken order"
Pros: "I liked how fast the boarding went. The flight attendants were very nice. The wine was nice. We were kept informed about the fact we were running late. Still arrived on time. Plane was clean."
Cons: "No entertainment! But I expected that so that is okay. Unclear why the question. People next to me bought a snack but the one they wanted was out. They were disappointed. I did not like the fact that luggage is so expensive to check. I could not believe I had to pay for a seat once I had bought my ticket. I thought that was part of the price of the ticket. I can't fly standing up."
Pros: "On the up side the crew seemed to be nice and professional."
Cons: "The plane was too small and there was no entertainment. All snacks and drinks had to be paid for. I have never experienced this with any other airline."
Cons: "Worst seats in any plane I have EVER been on (and I travel ALL the time). Those steel seats with 0 cushion have resulted in me having the worst back pain and being on bed rest for the past 3 days on severe pain medication with no signs of improvement. I will never fly Frontier again."
Pros: "I booked Frontier for the low price. But after going to a farther away airport and paying for bags and seats and drinks and sitting in an uncomfortable seat, I am not so sure it was a great deal. I am happy that I did pay less than other airlines even with the cost of checking a bag (less cost than carrying one one) and for the seat. Because it is more costly to carry on a bag, hardly anyone did leaving lots of room in the overhead compartments and speeding up boarding and deplaning considerably. Snacks and drinks were reasonably priced and lower cost than in the airport. Only snacks like chips and beef jerky are available so if you want food, bring your own. Flight attendants were friendly. My bag arrived on the same flight that I did and it was in good condition. We were reasonably close to on time."
Cons: "Seats are short front to back and don't recline. There was barely enough room between seats to force by backpack down to the floor and almost no room on the floor to hold it leaving me with no where to put my feet except on top of it. My legs are long and about 1/2 of my leg was not supported by the seat. This was manageable for a short flight but I would certainly not book a long flight with these seats. We spent considerable time on the tarmac waiting at both ends. I am not clear on the delay at the beginning of each flight. The delay at the end was related to Frontier only having 1 gate at each airport so we had to wait until it was free. Yes, we landed 20 minutes ahead of time, but we got into the gate 20 minutes late - meaning sitting on the tarmac for 40 minutes. Bags were slow to come up. Probably because everyone checked them so there were many."
Pros: "Flight left and arrived on time."
Cons: "Seats didn't recline and website is misleading when it comes to purchasing seats. I was very uncomfortable."
Cons: "This airline comes up with every idea possible to charge the costomer. I give the airline a star for being sneaky and sly and having rules and policies to rip off passengers. Because it is brilliant that they con you without breaking any laws."
Cons: "Very rude staff. The staff on the plane were ok but the staff at the ticket counter were very rude. I also had a similar experience when I flew to Vegas. I don't care how cheap the prices are, frontier needs to get there act together. There are a lot of other companies to fly with."
Cons: "The pilots were an hour late after we had already boarded and provided no explanation or appologies."
Cons: "Delayed again. This time by 2.5+ hours. They nickel and dime you for everything. - charges to check a bag, for carry-on baggage, to get a seat assignment, for a soft drink....I will not fly Frontier again if I can help it."
Pros: "Frontier claims to be the cheapest, but they add additional fees to bring a carry on item (it ends up being cheaper to check your bag) and to select your seat when checking in."
Cons: "First of all, they charged me to check into my flight. My $131 ticket turned into $183 and I hadn't even checked in for the way back. Not only did I have to pay for a seat at check in, but I had to pay $40 to brin a carry on!!!! So what the heck did my ticket pay for?!?! Once I choked down the extra $53, I went to the gate and the flight was cancelled. The gate attendant offered a refund or to put me on a flight the next day. He wouldn't look at other airlines for me. The only nice thing they did was make the refund process easy on the phone, since I had to leave the terminal to find another ticket counter to help me. I will not be flying frontier. Ever."
Pros: "Pay extra for another airlines. Frontier is uncomfortable and you have to pay for everything after the ticket. You only end up saving minimal amounts."
Cons: "the time , the plan is not on time and the customers service they are not patients ."
Pros: "$45 to carry on a bag and put in the overhead bin. Ticket was cheap but after paying $45 EACH WAY I spent more than buying a ticket on another airline that lets you carry on a bag for free. They even charge for soda. Ripoff. Will never fly this airline again. Buyer Beware. There is no way to know about the hidden fees before buying your ticket unless you want to spend an hour or more combing through the multiple pages of fine print."
Cons: "hidden fees, paying for baggage."
Pros: "The crew seemed unpatient...I was surprised that you have to pay for a carry on when you can take it for free with all the other airlines that i have used before...my cheap trip ended up been more expensive than expected. Will try to avoid using Frontier in the future."
Cons: "Frontier delayed our flight due to a mechanical problem for over twelve hours. Communication was so bad that we could not leave the airport or even the gate because it seemed like we could be leaving at any moment. It got delayed, and delayed and delayed until all the other flights to SFO had left and there was no other option but to pray we got home. Frontier handled the whole situation extremely poorly. I was exhausted and beside myself with frustration. I will never fly Frontier again."
Pros: "Got us to the destination safely."
Cons: "They charged for everything and thanks for giving me a middle seat when I had a toddler with me. What an terrible idea! I couldn't get a different seat and the crew and staff were less than helpful."
Cons: "Horrible customer service at check-in, and unclear policies around checking in and checking bags. Will never fly Frontier again."
Pros: "leg room"
Cons: "small trays, uncomfortable seats"
Cons: "$45 for a carry on! The announcements on the flight were entirely about what you could not do, should do. It was like we were in the military. No friendliness other then when we landed thanking us for flying Frontier. Gate Agents said in response to me running to the gate 30 mins prior to the original scheduled departure (because the monitors were saying final boarding) when the flight was delayed an hour...."well at least this way everyone will be here for when we do leave/ Really? That makes it a good idea to have passengers running to the a gate just to wait another hour. I was in row 4...seats in front of me reclined and our row did not...fortunately I was not affected by the person beside me in the middle seat was...poor design to have people in row 4 have already tight space reduced significantly due to person in front reclining the seat."
Cons: "While booking I was unaware frontier airlines charged for carry on luggage and didn't participate in TSA pre check. In addition to paying $45 more for the ticket than advertised and having to use normal security, the plane was so cramped the guy behind me hit me in the head. Finally there was a persistent foul smell in the plane. It was a rough 4hrs 30 min. I would recommend spending more and flying southwest or United."
Cons: "The price of the trip did not include a seat, nor baggage, this was unclear and I felt misled. The seating is extremely uncomfortable. Checking in online was terrible, the website was hard to navigate, the prices were inconsistent (I was checking on my phone and computer at the same time and getting different rates for seats). I felt the communication was poor. I did not feel safe. I will not choose this Airline again."
Cons: "Flight delayed by 3 hours, forced me to pay $40 for my carry on, terrible seats, were charging for a can of soda"
Cons: "They didn't let us board despite us checking in before doors closed. They sent us away to find another flight vs helping us find one. Poor customer service. Then they made us feel guilty looking for us at the security check for holding up the plane, when they sent us away in the first place!! Miscommunication among their crew. We had already bought another fare since try refused to let us board. We got there 30 minutes before departure and they didn't let us board! Even if they saw we had 3 kids with us!! Will never fly with them again anyway, they charge you for everything!"
Pros: "I guess the crew was polite. They seemed like hard working people who were there to do their job."
Cons: "The tray table was too small for a standard-sized laptop (around 4-5 inches long), there's no complimentary food/beverage whatsoever, you pay extra for bags, extra to choose a seat (which resulted in me sitting in the middle seat in the very last row). It's just a cheaper, lazier experience than even spirit airlines, and that's saying something."
Pros: "The flight was like most flights , ,full, long boarding cramped no food choices and very costly"
Cons: "I understand that due to the thanksgiving WE. the flight was full. No complaints. The thing I disliked the most was that for everything you had to pay EXTRA. ,luggage , drink, snack and seat. May be you should consider standing room too...?..How do you expect that we get there without sitting down . ????? I do not agree that we MAY HAVE to pay for extra's BUT FOR A BASIC SEAT ???????AREN'T YOU GOING A LITTLE FAR. YOUR RULES REQUIRE THAT WE SIT DURING THE FLIGHT ,BUT THAT WE HAVE TO PAY FOR IT . ??????YOU ask for my dislikes , well, here you have them . Frontier has too many extra costs on top of an already expensive ticket."
Cons: "Very small seats,"
Airlines flying from Memphis to San Francisco Bay Area have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights