Find cheap flights from Mexico City Federal District to Los Angeles

Pros: "Nothing."
Cons: "The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse."

Pros: "they were on time"
Cons: "They changed our flight again from LAX to Oakland."

Cons: "My flight was oversold, I did not get on the plane. Had to wait 5 hours for the next flight. Supervisor didn't want to talk to me. Employees where rude. They didn't care."

Pros: "Flight attendants are nice from the moment we walk in the airplane."
Cons: "The food needs to be changed. They have been serving the same menu for years. The breakfast menu is too heavy for the morning."

Pros: "The smile of the personal when you get into the plane, Awesome"

Pros: "I love there service"

Pros: "This company still have the old fashion where the customer is number one!!, thanks the price are amazing and the ser is as well."

Pros: "Once on the flight people were great. It was not their fault the people at the counter were awful."
Cons: "When trying to check into my flight (which I had selected my seat in advance) i was told that there were no more seats on my flight and could not check in. I had to stand in line to speak to someone who reassigned me to a middle seat on an emergency exit with no recline. Fine, whatever. Then I am told that all my carry on things have to be 10k or less COMBINED. Not something I have ever experienced. Was told mixed things about this "new rule" and then paid $25 to have my carry on checked."

Pros: "Nice airline. Would haoouly ride again."

Pros: "Crew was nice, check in people was nice too"
Cons: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"

Pros: "Nothing."
Cons: "I did not like the gate attendants poor customer service and discrimination . Yelling at the customer. Then the flight attendants seemed mad and also gave poor customer service . Would not recommend this company. Flights were always delayed. Horrible experience."

Cons: "Crew was rude. Lost my luggage."

Pros: "Got home safe"
Cons: "The wait. The landing was rough."

Pros: "Very poor customer service."
Cons: "Flight attendant seemed like have little attitude. Their attitude doesn't only express by verbal it even expresses by their eye contact and body language ."

Pros: "the fact that the passenger wasn't aware until check-in that the ticket vendor had screwed up the sale"
Cons: "gosh- where to start. Your vendor never completed the reservation and never advised me either. Worst airline reservation I've ever made. The passenger arrived at the terminal prior to the flight and was told no reservation was made. I ended up paying a extra $100 to get her on the plane, no responsibility accepted by the vendor. Nice job there."

Cons: "No IFE; seats rather tight. The sandwich with a slice of cheese and unknown deli meat was almost inedible - why don't they just allow fliers to pay for their own food?"

Pros: "Great customer service and great food."
Cons: "Every thing was great."

Pros: "Good service. Friendly flight crew. Everything went well."
Cons: "I didn't ask but it seemed like there were no food options for people with dietary restrictions, like a simple salad. However, I was surprised they had food in the first place."

Pros: "Good customer service"
Cons: "Can do better on the snacks"

Cons: "Aeromexico lost our luggage"

Cons: "Food, entertainment and space"

Cons: "I waited 50 minutes for my bag claim with priority tag. Customer service desk employee told me wait...wait without any excuse or explanation. No more Aeromexico.....period"

Pros: "The attention was amazing, way better than expected."

Pros: "Staff cortesy"

Pros: "Service"
Cons: "There's nothing i didn't like"

Pros: "La atencion del personal"
Cons: "Todo me gusto"

Cons: "Charged US $300 to catch next flight after missing scheduled flight. They should have put me on stand by but refused. The flight they charged me $300 for was over 2 hours late causing me to miss my connection. There's more to the story than this. I was well early for my original flight and they still managed to screw me over. After I arrived late in LA and missed my connection the awesome folks at Virgin America simply put me on the next flight."

Pros: "We had a terrible experience with Aeromexico. Our flights on another airline were delayed and as soon as we knew we went to the desk for Aeromexico, where staff had no authority. We then phoned and got absolutely no help at all and ended up completely forfeiting our flights and booking with another airline."

Pros: "The monitors and the beverages"
Cons: "See above"

Pros: "The crew was very organized, I was treated with respect and always with a nice attitude"
Cons: "The last minute change of seat that really made a difference, I did end up with a back pain"

Pros: "Movies, drinks, I just wish it was a faster trip."
Cons: "Everything was great!"

Pros: "I liked the crew, the landing, and the drinks"
Cons: "Food consisted of custard, peanuts, and a croissant with ham and cheese Cold drinks were distributed only once. This is for a flight lasting almost four hours."

Cons: "The flight was delayed 4 hours to Mexico and on our return to LAX our seats were RESOLD and reissued to other passengers and we were told we would be put on the first flight the following day! Heck no, we were not about to let that happen. Finally after multiple conversations with the "people in charge" we were able to be "accommodated" on the next flight- 6 hrs after our original flight. I called customer service for Aeromexico to submit a complaint for the awful experience, not once did they apologize for an inconvenience and make matters worse they said it was my fault my tickets had been re-issued. The customer service woman explained that "I had not paid for a seat on that flight that I had only paid for a reservation" therefor making all of this my fault. This is one of many reasons Mexico is so corrupt."

Pros: "Good .service at boarding."
Cons: "They made us wait for a long time to get off the plane.."

Pros: "Good service, the flight attendants are nice"
Cons: "Delayed about 50 mins I never had that problem with them"

Pros: "Eventually I arrived home."
Cons: "Landing on time but waiting almost 2 hours on the tarmac waiting for an open gate at LAX with no drinks or access to bathrooms."

Pros: "I like how they allow people to line up boarding in zones."
Cons: "Food and beverage service sub-par."

Pros: "Crew was polite and attentive."
Cons: "The worst airline I've ever flown. Had to go through customs in Mexico and check my luggage also.???? I was just connecting! I would NEVER EVER fly this airline again!!! EVER! Seats are so small and uncomfortable and the bathroom so small had to maneuver so uncomfortably. Just a terrible experience."

Pros: "The customer service was excellent! There was a slight delay but nothing detrimental. The flight was very comfortable. There was plenty of leg room. There was entertainment with movies, music, etc. We were even able to track were our flight was on a map. The small meal was perfect to hold one over a 4 hr flight. The offered a good variety of beverages and coffee. They asked often if there was anything they could do or if we needed anything else. I am very happy I chose this airline."

Pros: "Sandwich n breakfast is good."
Cons: "Flight was delayed out of lima so missed connecting flight. Waited anothr 3 hrz."

Pros: "Actually, I was upgraded to business. So that alone made it pleasant. But the fact that the plane was new was also nice and the flight attendants were very friendly."

Pros: "Everything went according to plan. Really enjoyed the meal that they served. Other airlines offer a drink and a small bag of pretzels or a cookie. It was very nice to have a small meal. Crew and plane were top notch."

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Cons: "Left late and was dirty."

Cons: "Aeromexico tried to take each penny from you. They even tried to charge me for the second connection check-in luggage for a connection flight from South America (2 check in luggage allowed). Airport is a mess, service, food are poor, crews are not as professional compared to their US counter part."

Cons: "They don't let me boarding because nobody told me that I need a transition visa and the result I was lost my flight and all my money it was a lot of money at least for me"

Pros: "It was just terrible ! I will never in my life flight with Aeromexico ever again."
Cons: "It was just terrible ! I will never in my life flight with Aeromexico ever again."

Pros: "Treated like a boss. I have never flown this airline before but I was upgraded to first class... maybe because I'm mexican? Viva Mexico!"

Pros: "I will never buy a flight with Aeromexico"

Pros: "I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service"

Pros: "I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice."
Cons: "Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!"

Pros: "The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight"

Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."

Cons: "Volaris closes flight doors an hour prior to departure. Thats unheard of. Meaning they close even if you do not have to check luggage and even though its within boarding time, if you are not checked in at least one hour prior to departure you will not be able To fly And they offer no refunds or reb"

Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."

Pros: "Nothing"
Cons: "The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements."

Pros: "New plane"
Cons: "Entertainment"

Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."

Pros: "Nothing"
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"

Pros: "They provide a good and fast transportation service."
Cons: "We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this."

Pros: "Excelente el tiempo de llegada :)"

Pros: "Nothing"
Cons: "No TSA Pre Dirty plane Rude staff"

Cons: "The line to check in was extremely long and not organized at all! I waited 3 hours to check in my bags!!! I have never had to wait that long! We almost missed our flight. By the time we got bags checked in and got to the gate they were almost done boarding!"

Cons: "That it wasnt a real ticket and i had to buy one at the airport. Help was useless and everyone pointed fingers at each other. If volaris made a mistake that is irrelevant... i gave my money to you guys not them and you as a middle man did not live up to your part of the bargain"

Pros: "Great service"

Pros: "everything"

Pros: "Puntuales."
Cons: "El procedimiento de abordaje es un relajo."

Pros: "Left on time and arrived early."
Cons: "Was not offered water or snacks. Good thing i brought my own."

Pros: "Everything was ok."

Cons: "Worst customer service i ever had."

Pros: "Quick and relatively cheap."
Cons: "It was too cold."

Pros: "Attention"

Cons: "Delay in boarding not well organized"

Cons: "The baggage never arrived and the customer service is beyond terrible"

Cons: "It was late"

Cons: "After getting off the plane we had to take a shuttle bus to the terminal due to the large amount of planes landing at the same time (but that’s not the issue), the problem was that while on the bus, the pilot assumed I couldn’t understand Spanish and began to make demeaning comments about a “certain kind of people” (as he put it) referring to gay men. I understand that may not be the way the airline feels about the LGBTQ community; however, the pilot is the highest ranking member of it for this particular flight making him the “image” of Volaris while wearing the company uniform. But the rest of the crew was very nice."

Pros: "Nothing"
Cons: "It was extremely delayed and the personal was terrible goving information or any solution"

Pros: "They were able to get me on an Aeromexico flight which got me to LA two hours before the nonexistent flight would have."
Cons: "although they confirmed a flight to LA on tuesday nov 14, it turned out Volaris did not fly to LA on that date. It took about an hour to arrange for the replacement flight"

Pros: "Volaris has good pricing and is mostly always on time"
Cons: "Boarding took forever and was not organized. They lined everyone up to check documents and then just left us standing in line for half an hour until boarding."

Cons: "El abordaje en La Paz, fue eterno, súper lento ."

Pros: "Efficient on time boarding."

Cons: "The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport."

Pros: "Efficient boarding"
Cons: "Plane was uncomfortably warm"

Pros: "I like the customer care from the crew but the crew from the airport could have been more helpful in helping me figure out where I needed to go to catch my flight. The app also failed on me when I needed my boarding pass. But the flight and the crew that attended it did a fine job. The space is justifiable for the price of the ticket, unlike other airlines that boast value. As always the flight was on time. I didn't have any food or entertainment."
Cons: "The accessibility of the boarding passes. The app needs to be revised for bugs."

Pros: "On time"
Cons: "No free water or soda"

Pros: "the timing"
Cons: "baggage limits"

Pros: "I honestly only liked the flight to Mexico, check in gave us emergency exit seats, and the plane was not full."
Cons: "I arrived to the airport at 9:30am, I waited in the check in line for over an hour and 30 minutes. Until the time was 11:10. That's when they started pulling people that were flying to LA(flight 918) out of the line to check them in so they could board. I didn't like the fact that once we boarded the plane, we sat for 40 minutes. Not moving at all. The entire flight was bumpy, although not the pilots fault. Very uncomfortable. We were skipped for no reason when the flight crew was handing out the customs paper. Then we were also skipped when they were handing out the drinks and food(which isn't free anymore). Not even water was free"

Cons: "Staff needs to provide more positive and welcoming environment. Customers are looking for support throughout the flight and unfortunately, this was not the case. Moreover, I believe that water must be provided, I know that we have to pay for everything else but at least water can be an exception."

Pros: "Flight crew was terrible as well as the whole process of checking in!"
Cons: "They were rude and not helpful at all never again"

Cons: "Ellos ofrecen comida en su menu abordo, Y NO LA TENIAN Y PASA 3 HORAS Y MINUTOS SIN COMIDA!!!"

Pros: "Arrived on time but lost one of my bags and didn't want to take responsibility for it"

Cons: "Landed early ...then waited on tarmac to disembark from plane for 52 kinutes. Outrageous!!"

Pros: "Cabin was clean. Flight was more or less on time."
Cons: "As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird."

Pros: "The crew was very nice, the pilot was good, we didn't have any problems"
Cons: "There's no entertainment or food"

Cons: "The lights went out during instructions and we had a delay while waiting for something to get fixed, but we weren't told anything. I felt nervous during take off because we weren't told anything and the plane rattled way harder than most flights do."

Cons: "I booked a direct flight a 10 AM. They sent me an email stating that my flight was changed in 2 flights leaving 6 AM. And arrival time much later. I send many emails before they contacted me. It took me 2 hours on the phone rejecting a voucher for the inconvenience. Finally they booked another flight for me. It was a lot of stress."

Cons: "Inefficient, impolite, and so, so late."

Pros: "Sadly not much on this experience ."
Cons: "Missed our flight by 15 minutes at checkin (even though the plane hadn't even started boarding yet). They made us but a brand new ticket and was TWO DAYS LATER. They refused to let us fly to a different city, or try a connection, or anything. It's as if they were thriving on our misery. So when they say be there "three hours prior"... they really mean that. Volaris is ridiculous."

Cons: "It was delayed 4hours"

Cons: "Water can still be free, I mean I know it’s a budget airline, but water?"

Pros: "Clean new plane"
Cons: "No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles."

Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"

Pros: "Quick, expedient checkin & boarding"
Cons: "Nothing"

Cons: "Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day."

Cons: "Terrible turbulence and very uncomfortable seats"

Pros: "Todo puntual.y buen trato"

Pros: "Nothing"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."

Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Cons: "Boarding"

Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."

Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"

Cons: "3 hours late"

Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"

Cons: "seats don't even recline"

Pros: "Evriting"

Pros: "I didn’t get chance to flight . They changed departure time . At the first time when I showed up at my gate 17A , 50 minutes before the departure there was a lot of people waiting for flight to Hermosillo , not the Cancun. ( wasn’t any information about Cancun flight on information display) When I asked crew from desk about my flight to Cancun they told that I need to wait for announcement . I left for 20 minutes , when back 20 minutes before my departure time on my gate crew told me that my flight it’s gone. I didn’t hear any announcement about it. They didn’t change me for another flight , only the told me that they can change my ticket for the flight which is 18 hours later."
Cons: "Everything need to improve"

Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"

Pros: "on time"
Cons: "the overcharged me for a mistake in the name, so insulting."

Pros: "Crew"
Cons: "Food and entertainment and leg space."

Cons: "Boarding took just too long"

Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."

Cons: "Kept us 50 mins on tarmac without any explication"

Pros: "Boarding was really fast."
Cons: "The airline isn’t honest about their delays and the seat space is too narrow, tall people don’t fit."

Cons: "Delete 2 hours very bad"

Cons: "Waiting inside the plane with door open. It is ridiculous to be inside the plan for an hour before takeoff"

Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"

Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."

Cons: "We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good"

Pros: "Very much on time nice crew and in land excellent people"

Pros: "Flight on time. Smooth flight"
Cons: "N/A"

Pros: "Nothing"
Cons: "This airline is always delayed. The seats are too small"

Cons: "It was delayed by an hour"

Pros: "Cheap and on time"
Cons: "Crew that didn't care and didn't greet passengers"

Pros: "Nothing"
Cons: "They canceled my flight"

Pros: "Nothing"
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"

Cons: "The set to uncontrollable don’t reclaiming"

Pros: "NOTHING!"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"

Pros: "Normal flight"

Pros: "The flight landed early."
Cons: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."

Cons: "Crowded, disorganized boarding process. The worst I have ever experienced."

Cons: "I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one."

Cons: "Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized"

Pros: "Nothing"
Cons: "Due to heavy traffic we arrived 35 minutes prior to our departure and were not allowed to board the flight. The website clearly states that they reserve that right within 30 minutes. Their website also did not allow us to check-in online which would have also saved time. They simply told us no and said it was a lost ticket. When I questioned a credit, refund or an additional flight they said no and offered no assistance. Finally, they called security when I asked to speak to someone else."

Pros: "Nothing"
Cons: "This was one of the worst overall flying experiences I’ve ever had. The flight was from Mexico City to Cabo, and i was supposed to take the flight with two friends. We were all later than we wanted to be due to the México City traffic. I arrived one hour before the flight and they arrived exactly 34 minutes before. I remember because we tracked it exactly on our phones as it was happening. When they got to the check in booth the attendant said they were too late to check in and they had to have gotten there 35 minutes before. I have checked the airline online policies and nowhere does it say that. It only says that they can refuse checkin after 30 minutes but I am positive they arrived before that. I will mention here that the plane was about 15 minutes late taking off. So, the airline enforced strict made up policies on its paying passengers and doesn’t uphold any sense of respect to them? The attendant also told my friends they would not get refunded and that the next flight wasn’t until the next night. We are going to Cabo for the weekend so obviously that was out of the question. So, I board the plane and realize why the attendant must have told my friends the plane was closed. There were no empty seats on the plane, which means that they must have given away seats to people on standby. I support this if its a last minute decision after the flight has closed AS IT IS ADVERTISED. Not a made up 5 minutes before. So I boarded and there was absolutely no service. None. The flight attendants came out once and made you pay for WATER. What kind of airline doesn’t at least give water??? I understand the appeal of budget airlines but honestly, this flight was over $200 which is not what I would call “budget” and the airline skimped on the most basic things— water, customer service, and any semblance of human decency. I am thoroughly disgusted with how horrible this airline has been for even a 1.5 hour flight and i plan to not only write as many horrible reviews as I can but to share this terrible experience with as many people as I can so they can avoid being victims to such inhuman treatment. Viva Aerobús should be ashamed to call themselves an airline and Kayak should be ashamed to allow them on their site."

Pros: "on time"
Cons: "they charge for baggage and food"

Pros: "To my surprise I had to took this trip by time convenience. It was a cheap flight and had never used Viva before. Departed on time and had a great flight"
Cons: "Bathroom"

Pros: "According schedule"
Cons: "Turbulence"

Cons: "They never told us the flight would be delayed. I only found out by chance! Poor communication between airline and airport."

Pros: "It arrived"
Cons: "No email to check in, unclear website, forced to pay 8 dollars to check online because I hadnt been assigned a seat and only options were exit row, had to pay 30 dollars to board because they never made the carry on allowance clear and my bag was 2 k over. Would not recommend."

Cons: "Horrible service"