Find cheap flights from Mexico City Federal District to Orlando Airport
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— MCO
May 18 — May 251
Round-trip
1 adult
Economy
From?
To?
Wed 5/18
Wed 5/25
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Good to know
Low season | September |
|---|---|
High season | December |
Cheapest flight | $147 |
Average price round-trip | $313 |
Good deal round-trip | $260 |
Good deal one-way | $192 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Mexico City Benito Juarez to Orlando
(avg. price over the last 2 weeks)
or less
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FAQs for booking Mexico City Federal District to Orlando Airport flights
Top 4 airlines serving Mexico City Federal District to Orlando
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13607 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Pros: "Everything was fine. The crew was very helpful"
Cons: "My seat. It did not recline"
Cons: "Entertainment system need to be improved ASAP."
Pros: "Never again with Avianca"
Cons: "Never again with Avianca"
Pros: "Everything was good"
Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."
Pros: "Decent food on long-haul flight, and good entertainment."
Cons: "The flight crew was an hour late. Therefore our flight was delayed and we missed our connection. They then separated me and husband on our next flight and put us in the back of the plane. No one apologized once and the entire crew appeared quite indifferent and unfriendly."
Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"
Cons: "Todos los aviones deberían tener entretenimiento a bordo."
Cons: "Some employees from the airport Benito Juarez looked into my baggage and stole some souvenirs, please be advised to do not leave your baggage with the airport standby system, there are some private lockers that you can use instead."
Pros: "Fly hostess wee nice but couldn’t do anything"
Cons: "the food, the services on the plane, entreteniment, the bathroom that was chaotic."
Cons: "They took forever to serve drinks. Old aircraft. Really bad entertainment options of non existant"
Pros: "Plane, entertainment, seat."
Cons: "Broken luggage upon arrival!!!! No travelling tool given."
Pros: "Excelente"
Pros: "Ready for long travels with my wife"
Cons: "Aborting through inspection area different airports"
Cons: "The checking process at the counter in Lima was horrible,they moved me to another flight saying that mine was delayed. Once they moved me to Alan they couldn’t check me in and send me back to Avianca, during that process they lost my suitcases. I arrived to Orlando with no clue where my suitcases where and I was traveling g with to young kids. Although I recovered my suitcases I haven’t heard a follow up."
Cons: "Really bad experience with the airline. Changed flight without previous notice, plus after that all flights were delayed and they were not interested in helping uf"
Cons: "We had to wait about 15 minutes for the stroller to be delivered (thoroughly wet), and then another 20 minutes for the bags."
Pros: "Good service and comfortable trip."
Cons: "Nothing went wrong."
Pros: "There were 2 friends of the crew member and they move them to first class because there were lots of empty sits in first class but they should upgrade to star alliance members NOT ONLY TO FRIEBDS"
Pros: "departure was on time, crew was very good, flight was smooth"
Cons: "food was about what you'd expect from any airline these days; we did get wine though! Six across seating in an Airbus 319 makes for limited space (but again, that's all the airlines for planes of this size)."
Pros: "Crew service"
Cons: "had to wait 1 hour for my baggage at Orlando airport. No choice in food"
Pros: "Plane ride was smooth and on time. Entertainment was good. Lot of choices. Breakfast was just OK"
Cons: "No complaints"
Pros: "NOTHING"
Cons: "DELAYS. EXTREMELY POOR CUSTOMER SERVICE. FLIGHT CANCELLATION. AIRLINE NEGLIGENCE."
Pros: "Comfortable and spacious seats and a blanket!"
Cons: "It was sad to fly for 6 hours and have not even a personal TV in front of me, There was only one per section. Furthermore, there were no sockets, or usb ports!. In long flights they should have better entertainment options and also sockets between seats. Also, their vegan food options are poor."
Pros: "Basically the plane."
Cons: "I got a really bad customer service experience with one of the members of the crew. She answered my questions in a not polite way."
Pros: "I liked the time of the flight, that's about all."
Cons: "Avianca is one of the most dreadful international airlines imaginable. I could fill a book with the problems I've experienced. I fly often on many different airlines. This one needs new management; someone who actually cares."
Pros: "The aircraft was a 19yo A330 from a very dodgy Spanish airline charter firm called Wamos, chartered by Avianca. It was disgusting. Th was no IFE. The seats didn't work, the aircraft was filthy dirty and this was in what they called Business Class. I pity the poor buggers in Economy. The flight crew did not give a stuff about anything, they get paid anyway, irrespective. The flight ran out of water. Can you believe it. And we could not even get a be o a glass of win because there was some election on in Colombia! What the....!!! An election in Colombia so they stop serving any form of alcohol for 48 hours. More fraud. Hands up those of you who give a stuff about who leads the corrupt nation of Colombia? It's hardly relevant to anything the rest of the world is doing. Colombia is irrelevant. Never again Avianca you bloody frauds. How dare you use a cheap and nasty LCC aircraft fom Spain with a dubious safety record without telling your customers. It was my first flight on Avianca and my last. Bloody disgusting and fraudulent. But being angry Colombians, what was I expecting. Those people are so grumpy and so cranky and play the victims down to a tee."
Pros: "she crew was attentive and the layover in BOG was seamless."
Pros: "Nice food ans crew."
Cons: "Late boarding, big lines."
Pros: "Where our travel agency failed us, Avianca came through and rebooked our flights. The service was great, the food was fine, and the entertainment was also fine. Excellent customer service."
Cons: "We need to wait more than an hour to get our baggage.."
Pros: "It was hard to not laugh at the gate confusion, time confusion, and clear general incompetence of the thousands of airport staff."
Pros: "The crew was wonderful and when I was given my special meal request (due to food allergies) they were able to accommodate me in so many more ways."
Cons: "The boarding for every flight with this airline has been late."
Pros: "Food, attendants, seats, everything was amazing..."
Pros: "Every thing"
Cons: "Nothing"
Pros: "The tvs was very very very very very vert very cool"
Cons: "The breakfast was not not not not not not not not good"
Cons: "Nothing"
Pros: "Flight was on time"
Cons: "Aeromexico checked my bag and instead of un clicking the belt on my luggage to open it they cut it off. When I picked up my bag at baggage claim at my final destination they didn't close my luggage and my clothes were hanging out!! Ridiculous. Also th flight attendants were rude and unprofessional!!! The food on the plane made me gag, it smelled and looked disgusting."
Pros: "The service was great on the front end"
Cons: "Baggage crew stole from luggage. Including a family heirloom that my deceased father had left for my sister. Im about ready to go to columbia or mexico and raise hell"
Pros: "great staff"
Cons: "seats were unconmfortable and food was horrible"
Pros: "I love the uniforms of the flight staff so polished and professional. Great airline for international flights at least you will get a meal and can check one bag for free."
Cons: "I paid for a direct flight and ended up in San Salvador?!"
Pros: "I happened to get the row behind first class, so there was more leg room."
Cons: "The seat I was in felt like it only had a few millimeters of cushioning and was very hard. Pretty rough for a 4+ hour flight."
Pros: "First time international flight and had no idea what to expect. All the comforts of any other airline, they serve meals, and service is great. The personal TVs are excellent."
Cons: "The flight to cusco had a slightly older plane that didn't have the personal screens. They still showed a movie, however, and they were good ones each way."
Pros: "I'm very happy with the service, attention y confort with avianca and all the staff on my way home, I highly recommend it, I will use the avianca service for my future flights, Thanks A lot to all avianca staff members"
Pros: "The only thing I liked about this experience was when the plane landed in Orlando and I knew I would never have to deal with avianca again."
Pros: "NOTHING AT ALL, The only thing they did well was re-arrange my flight itinerary to my final destination in Caracas, Venezuela."
Cons: "2nd time flight delayed, which in this occasion result in losing my flight connection. Poor response and attention from the crew on what was going on No compensation on food for the delayed, now stuck in Bogota until I arrive +18 hrs later to my final destination"
Cons: "It was ok"
Pros: "On time"
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Pros: "Movies and shows. Blankets. Prompt staff on plane. Snack options."
Cons: "Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli. The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made."
Pros: "Yes"
Cons: "Nothing everybody treated us with respect"
Pros: "The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger."
Cons: "The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you."
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "Plane is nice"
Cons: "Food"
Cons: "Delays delays and delays"
Cons: "Everything was good"
Pros: "Everything was ok except the audio"
Cons: "I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D"
Cons: "Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in."
Pros: "Nothing about boarding"
Cons: "After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware.."
Cons: "We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing"
Cons: "My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services"
Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Pros: "I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection"
Cons: "The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse"
Cons: "Flew from Mexico City to Chicago, the fight itself was fine, the problem was that my luggage was emptied! Everything I had was taken out of my luggage, this had to happen during check in the Mexico airport. I have tried contacting Aeromexico by phone multiple times and no one has been able to help, I finally spoke with a representative who advised to email amluggage@aeromexico.com and to wait 72 hrs, have done this twice with no response. This is going on two weeks now and have not been able to resolve my issue!"
Pros: "Good flights. Good prices."
Pros: "I didn’t like anything"
Cons: "They didn’t do procedures letting us know to look at the board to see the flights and the gate we were going to come out at. The gate was changed last minute we didn’t hear no announcements this was our first time flight out from Mexico to Tijuana and because we were not well informed we missed our flight, aroeMexico Employees were really rude when asked to see if we could get out flight replaced. Didn’t help at all. We ended having to buy 2 new tickets. Awful will not recommend this flight to anyone."
Cons: "A flight attendant put me on the spot, holding up a line of people on the plane, asking me to switch from a window seat to a middle to accommodate other passengers only to find out the reason being that the other passengers took up more than his/her one seat. I was elbowed the entire flights, couldn't even put the arm rest down , and had to rest my elbows on my hips to eat or drink anything. I understand it is not up to the crew to manager passenger behavior but the only reason I was put in that situation was due to the airline staff. I was extremely uncomfortable and after traveling for over 20 hours I was livid with how I was treated just because I am a small caucasian female."
Pros: "Good flight attendant on airplane"
Cons: "We were told to take our suite case to boarding gate and we wanted to check in our bags since I don't speak Spanish when we went through TSA they went through our large suitcase 4 times and keep all of our liquids which I knew it was not allowed but attendence told us to go any way the TSA search took forever when we got to boarding gate which still have 20 minutes before plane leaves they close The gate and made us pay full airline price all over again and waited 4.5 hours for next flight and I paid $50 on original flight for prefer seating and was not able to used any of my original price paid. Will never fly Aeromexico AGAIN!!! Worse day ever and TSA took my girlfriend iPhone during the 7 times they went through our stuff !!"
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Cons: "Mexico City lounge was terrible as their key hub , the wife and food was bad so I went to the hsbc lounge as I am a vip there was well"
Pros: "boarding, service, entertainment"
Cons: "some music while boarding not of my choosing interfered with my music and seemed unnecessary"
Pros: "The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch."
Cons: "Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary."
Pros: "Seat was good. Crew was good. A meal and beverages offered properly."
Cons: "None."
Cons: "The behavior of the front desk employee who provided us the ticket."
Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."
Cons: "No AeroMexico staff at Lima airport when we arrived, as recommended, 4 hours before our flight. No place to check in bags until 3 hours before boarding, and that point there was a huge line."
Pros: "good service!"
Cons: "both flights were delayed."
Pros: "The flight was comfortable, there was variety in the entertainment options, and there was a vegetarian food option (pasta) available without having to have requested it, which I always appreciate."
Cons: "I think the first piece of checked luggage should be included in the price of the flight."
Cons: "Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed."
Pros: "In general was a good flight that departed on time and arrive ahead of time"
Cons: "Se reserved and paid the flight months ago and reserved our seats . The issue was that no seats were really reserved and we had to get seats are the end of the plain"
Cons: "Lost luggage. The Aeromexico Rep at the departures desk was mildly helpful. She told me the person I need to speak to was busy and that I should go downstairs and wait by McDonald's. She said i should sit, because it could take a long time. She didn't ask my name nor tell me who I should be waiting for. Just to wait. I had to ask for the persons name I should be waiting for and if she would be wearing a AM suit. I asked if there was a desk where she would be, and with an attitude the Rep, said "I already told, you just go wait by McDonald's". After waiting for an hour and asking every woman that walked by if they were Stephanie, I finally found her. She was walking by, clearly not looking for me. I had to follow her and stop her. If not she would have walked right by. Once we spoke, she was very helpful."
Cons: "The flight was delayed by 4 hours and it was never communicated to the passengers through the monitors. None of the flight info was updated on the monitors and we had no idea about: 1. which gate the flight was supposed to depart from 2. the correct time of the new departure since the flight was late 3. whether the flight was canceled all together The monitors showed the flight was on time until the actual time of departure. I almost missed my flight because I was never notified about the information above. The Aeromexico agents at the airport were not helpful at all: they did not know anything about the issue with the flight. I had to stay in a long line just to have them look up the flight in the computer and tell me that the flight was delayed. No other information was given to me. Terrible experience, especially after a long stopover."
Pros: "Service and complimentary at-seat entertainment."
Cons: "There is a $25 checked bag fee for the first bag."
Pros: "In flight Mexico-Lax the entertaiment was really great. They should offer more than one drink in all trip. It was my first time traveling aeromexico."
Cons: "By unnafortunadly circunstances my family and i lost the first flight from guatemala to mexico city, and the atention service agent didn´t care about our situation so he gives us just one option and it was pay for next fly to mexico, we told him that it wasn´t correct because we had been tried so hard to get the fligth, the fact was that where no more option and we paid for the next fligth. The people working for aeromexico should be more prepared to attend the costumer, i think they would be help us instead of force us to pay as the last chance that we had. Sorry about my bad english, i hope this works for you."
Pros: "Everyone who worked on this trip was very friendly and helpful. They all handled the high pressure and busy nature of the job with excellent professionalism."
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."
Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"
Pros: "Overall the flights went smoothly"
Cons: "Check in process was very slow and totally disorganized. It happened both leaving and returning. Took one hour to checkin in Orlando and about the same when leaving Mexico City. Could do with some major improvements here....."
Cons: "Old plane, no movie played and there was no food served even though it said there was a meal included with the flight"
Cons: "AEROMEXICO doesn't allow any checked baggage you have to pay for every single piece of luggage that you check so I guess this is not good at all!!! On top of this I called like 5 times to Aeromexico....Reservations...custumser service...reservations again...custumer service again... bottom line each one of them gave me different information?????!!!! so I just had to guess which one was the correct answer from the same company AEROMEXICO!!!!"
Pros: "I like the non stop flight."
Cons: "I honestly don't see the point in having so many terminals to check in. I had my reservation code I was even able to pay for my bag and wouldn't print out the boarding pass so I had to go to the assistance counter. There was one one person helping out with this issue and took me close to 30 mins to be able to get a boarding pass"
Pros: "While in board the entire cute was great."
Cons: "While checking in I had a horrible experience with "manager" Abel he was rude , uneducated , sarcastic ,ignorant and not professional at all. I had to pay for a bag I had checked in online and had no charges at the time and when I arrived at airport he/she would not listen to me and only kept saying "new policy" was implemented on the day I was traveling . Which I thought was very unfair and should have been told day I checked in online. When I asked for his name and poof of policy , he said very ignorant I don't have to give you that information! So do you wanna travel or not? Pay the $25 fee !! And when I told him he was rude and ignorant he threaten me with calling security!! Not taking in consideration he had 4 other angry passengers on the side waiting to pay a made up policy ."
Cons: "Basically I had 4h of connection in Mexico City and even so Aeromexico made me miss the flight to extort money. After arriving in Mexico City Took 1.5 hours to get the bags. Then another 0.5 h for re-inspection. After 2h they still had not set the boarding gate so I went to the international boarding area. As I was close the gates 30 min before boarding I decided to look for my gate and to my surprise they changed to the national boarding on the opposite side where it should be. I arrived at the gate 15 min before the scheduled departure time and the plane had already taken off without announcing my name! From that moment Aeromexico totally abandoned me! Basically the only solution they offered me was to buy a new ticket for Houston for $ 1,400.00 because there was no place on any flight! I missed my work day, my US phone did not work in Mexico City and I thought I had to sleep at the airport! Thank goodness the airport's consumer protection staff helped me a lot. They somehow managed an Aeromexico flight on the same day with no additional cost. The flight I got there were 4 empty seats and they were trying to charge me $1,400. Shame on you Aeromexico."
Pros: "Very accomodating, unlike some other airlines where you have to pay for water, big turn off! I couldn't beleive the free alcohol going around twice;) that always makes me happy."
Cons: "No complain here!"
Cons: "Mi vuelo era de Oaxaca a DF y después de DF a Sacramneto California. El vuelo de Oaxaca a DF nunca llegó porque el avión se le termino el combustible y nos dejo en Acapulco. Después tuve que esperar unas horas para que llegara mi vuelo a DF. Perdí mi conexión a Sácramento. Fui a aeromar y estaba cerrado, nadie me ayudó. Fui a la oficina y cerrado. Después llame a aeromar y nadie me ayudó y me colgaron. La boda de mi hermano es en unas horas y ahora tuve que comprar otro boleto de avión a un precio muy alto"
Pros: "Terrible because I was standing in the inner gate area waiting for my friend who had to run to immigration and the plane took off without anyone telling me. I was going to get on when it was ready to leave but didn't have the chance. When I went to the aeomexico ticket booth to get a new ticket they were going to charge me an exorbitant price so I went to American Airlines. I also had to sleep in Mexico City which cost Me an additional $550. All in all the missing of my flight cost me over $1000. I'm so mad about it. Lynn Fecteau 305-854-0891"
Pros: "Flight was fine. Good staff on board and nice food etc."
Cons: "Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board."
Pros: "Once the flight was in progress, everything went well."
Cons: "My 2nd flight from Mexico City to Santiago was delayed 6 hours, my trip to Santiago is now going to be 1 1/2 days late to arrive. Not Happy. When I stepped off of the flight into Mexico City I was given a hotel and meal voucher, and directed to the customs area, with no information regarding where the location of the hotel was or how to get there. With no knowledge of Mexico City and knowing very little Spanish, by the time I exchanged money, and found a taxi to down town Mexico City, l then had about 2 hours to try to sleep before taking another taxi back to the airport. Not happy at all, I should have stayed at the airport for the 6 hours. The hotel offer was good, but not having a shuttle or any help from the airlines in a city that I know nothing about was unacceptable. Very Unhappy."
Great flight and crew. Left on time arrived early. Couldn’t ask for more.
Cons: "Connection"
Pros: "The plane was super comfortable"
Cons: "The crew of boarding was very rude"
Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."
Cons: "Having to go to a different line to pay for a heavy bag"
Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Cons: "Lack of entertainment and snacks for a 3 hr flight"
Cons: "Good value"
Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "Aubrie and Claire"
Cons: "Engine could have started. It didn’t."
Pros: "The plane was very quiet"
Cons: "I don’t like the stand to put your own iPads on. Just give us the screens. Seems cheap for a 5+ hour flight. Come on american."
Pros: "Arrived 5 minutes early which was great on a very late night."
Cons: "Landing was rough."
Pros: "Good flight"
Cons: "Nothing. Process was smooth"
Pros: "Friendly crew, comfortable and ON-TIME!!"
Pros: "Some crew members were really nice"
Cons: "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."
Pros: "Thankfully they gave out ear buds on the plane"
Cons: "The flight was over booked, at the point of boarding there was no room left on the flight for any carry on’s so they wanted everyone to check bags one particular lady at the gate snatched my husbands boarding pass out of his had and threw it back at him so it landed on the floor. She came back with a checked bag ticket, this bag could have fit under the seat. We would have preferred not to check the bag because it had everything in it we needed access to like medication, ear buds, book, tablet, it also contained my Jewlery and various other things. The lady was extremely rude when I told her I prefer not to check the bag, she said we could take everything out of the bag we needed but that would have been 70 % of what was in the bag, where was I supposed to put all this stuff? My small purse was already full. my husband was upset at her treatment and said something to her and she told us we where welcome to book another flight. I paid a hell of a lot of money on this flight alone plus upgraded our seats with extra legroom. Once on the plane the seating was so crammed, uncomfortable and no legroom. My seat reclined but my husbands did not. I will never fly American Airlines again."
Pros: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Cons: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."
Pros: "Smooth ride and early arrival"
Cons: "Jetblue Have a miserable attitude to their customer"
Pros: "Nothing"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Pros: "Crew was very professional and communicated well. Boarding was very efficient."
Cons: "WiFi did not work. AA going through a transition to new carrier and hard to know what services to prepay for as it is not on the flight"
Pros: "Nothing exceptional"
Cons: "On the first flight my husband and I each had a personal item and carry on that we carried on fine! We stopped in Charlotte for a lay over and we went to board the plane they told us our carry on was to big and had to be checked. This was very frustrating because we were just able to carry on this bag. We feel the planes are the same it shouldn't change from plane to plane."
Pros: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."
Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Cons: "System resets & bright light bursts in our faces over and over. Also when cabin lights dimmed the blue lights on seats were not enough to light the way."
Pros: "Time in air was quicker since we left so late"
Cons: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."
Pros: "Having it finished without losing my luggage. Nothing else went right."
Cons: "Delay of one hour for missing crew member, delay of another hour sitting on runway waiting for revised takeoff queue, delay of another hour going back to gate due to equipment failure waiting in queue."
Cons: "Change of gate without notice because of this I lost my flight and I had to stay at the airport overnight the next flight was seven next day and the person out of content wass not nice at all she was so rude that didn’t make it easier for me !!"
Pros: "Aircraft was cool"
Cons: "Small children"
Cons: "The flight was delayed more times than I can count, we got a different reason each time. Weather I can understand, but telling us we are waiting on a specific crew to arrive and then announcing that crew is not for our flight was just terrible communication. No one seemed apologetic. The only thing they did was bring a snack cart over for us, and that got raided by children so many people didn't get anything. We had arranged transport from Orlando to Tampa for that evening, and our rides had to cancel because instead of 7pm we were now arriving at 130am. Your airline's mistakes put everyone at an inconvenience and we weren't offered assistance to fix it. My husband went to ask for help in arranging new transport home, but he couldn't even get to the front of the line. The customer service was terrible. We really enjoyed our first leg of the flight home with American Airlines, but after the second leg and all of the problems we had... we will not fly with American Airlines in the future."
Pros: "Everyone was pleasant & professional"
Cons: "N/A"
Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"
Pros: "Full flight which is to be expected flying in to Orlando. Badly done seating, I think every group was separated from at least one person in their party. Several people weren't given seat assignments until time to board, even if other people in their party were assignments seats when checking in. No ecplanaation of why. In flight entertainment was an older movie. No options, and no sound if you forgot your own headphones."
Cons: "The seating assignments of lack thereof."
Pros: "Staff for the airline was very good!"
Cons: "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."
Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"
Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
Pros: "The free cookies were very good and the service was great the flight was smooth and quick"
Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"
Pros: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Cons: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Cons: "Great"
Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."
Pros: "Crew was very nice ."
Pros: "On time"
Cons: "Nothing"
Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"
Pros: "Affordable first class seat - very unusual for AA"
Cons: "No complaints"
Pros: "On time flight"
Cons: "Not organized at all at the Mexican airport"
Pros: "All aspects of flight were perfect. Couldn't ask for anything more."
Cons: "Everything was perfect."
Easy on- great staff
The staff provides a good service. The problem is the airport and the company it’s self
The chairs is to tide
Pros: "Everything inside this airline is wrong!"
Cons: "They are canceling flights all the times Check in is a nightmare Worst customer service ever No one knows anything and they are avoiding you or ignoring you all the time"
Pros: "I like everything about it"
Cons: "Note"
Cons: "Have electric outlets, seats too tight, have beverage service"
Cons: "Everything needs to change! Worst airline worst service rude people. Horrific experience wish I got my money back."
Cons: "Boarding timeliness and process was bad."
Pros: "I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice."
Cons: "Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!"
Pros: "Got me from point a to point b"
Cons: "Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change"
Cons: "The flights took off over an hour late. The seats were incredibly uncomfortable and didn’t recline., even ven a little bit. I am 5’6” and my knees touched the seat in front of me."
Pros: "It was ok."
Cons: "It was ok."
Pros: "Flight cost and on time"
Cons: "Seat are not so confy and they serve absolutely no water. No wifi for in flight movie or anything. If here was it was not clearly offered either."
Pros: "The crew were absolutely amazing. They offered to tag my carry on free of charge as baggage. No issues whatsoever with stroller or car seat. Very friendly staff."
Cons: "The plane itself was uncomfortable and would prefer complimentary snack or beverages."
Cons: "Late and slow boarding, last minute gate change"
Pros: "On time"
Cons: "Space"
Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"
Cons: "The check in process was a disaster. It took me more than 90 minutes to check my bag. I arrived 2.5 hours before my flight and almost did not make it in time to board, which seems unacceptable."
Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."
Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."
Cons: "Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day."
Cons: "Late boarding, late landing but claim on time."
Pros: "The crew was friendly and helpful"
Cons: "The seats were very uncomfortable, the boarding was confusing and took a long time."
Pros: "Nothing"
Cons: "The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements."
Pros: "New plane"
Cons: "Entertainment"
Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."
Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"
Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"
Pros: "Quick"
Cons: "Gate decision because we had to wait until last minute to announce"
Pros: "The price is good. The punctuality is good"
Cons: "The luggage fee is too high"
Cons: "Asientos más blandos"
Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"
Pros: "Nothing"
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"
Pros: "Very Smooth trip. Excellent service. A little late on departure."
Pros: "Nothing"
Cons: "I understand this is a cheap airline. However their flow to measure every bag is terrible. Each passenger with a carry on has to line up to get a sticker. Then a second line to board the plane. It was schedule to leave 7.09 am departed at 8 am. I really do not like this airline but was the only available option"
Pros: "We arrived early"
Cons: "Our carry-on bags were over 10 kilos so we had to pay for our carry-ons. We had to pay for 1 water and 1 juice. The seats are so tight my knees were digging into the back of the seat in front of me."
Pros: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Cons: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Pros: "Nothing"
Cons: "No TSA Pre Dirty plane Rude staff"
Pros: "Fast, efficient flight. Clean plane. Easy deplaning. Great Oaxaca airport and baggage delivery.."
Cons: "absolutly awful Mexico City checkin experience. No English help in any way. No English speakers or signs. Couldn’t check bags but no idea why. They didn’t like our boarding passes. Sent us to many different lines who had no idea what to do with us. Check in agents completely unhelpful and disinterested. Also ignorant. They had to keep calling supervisors over to help. (They need training and there should be someone there to help non Spanish speakers) Never told us the gate. We had to keep finding passengers to tell us where to go. Gate kept changing. Written gate on overhead screens different than where we were supposed to go and then changed twice. Flight late but all the info at the gate said in time."
Cons: "Tried to pre check a day before the flight using Volaris app and wasn't able to complete the process, as the app was timing out and it was forcing me to buy a seat in the plan, which I wasn't interested in. It seems to me that the airline is trying to nickel and dime you in every opportunity they have as they wanted to charge us 50 USD extra as our carry on luggage was under the 22 LB restriction but our backpack added 2 pounds. I have never seen an airline that is weighting each and every passengers backs and purses during the boarding process to see how much more money they can get per flight. Also, I found it kind of funny that after take off the flight attendants were selling the empty seats in the front which didn't had more leg room (not first class) but were just closer to the cabin. You are already charging for sodas, CAN YOU JUST STOP THERE?"
Pros: "everything went well from check-in to the flight crew to getting a taxi."
Pros: "Puntuales."
Cons: "El procedimiento de abordaje es un relajo."
Pros: "Left on time and arrived early."
Cons: "Was not offered water or snacks. Good thing i brought my own."
Cons: "Worst customer service i ever had."
Pros: "Nothing."
Cons: "Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again."
Cons: "After getting off the plane we had to take a shuttle bus to the terminal due to the large amount of planes landing at the same time (but that’s not the issue), the problem was that while on the bus, the pilot assumed I couldn’t understand Spanish and began to make demeaning comments about a “certain kind of people” (as he put it) referring to gay men. I understand that may not be the way the airline feels about the LGBTQ community; however, the pilot is the highest ranking member of it for this particular flight making him the “image” of Volaris while wearing the company uniform. But the rest of the crew was very nice."
Pros: "Nothing"
Cons: "It was extremely delayed and the personal was terrible goving information or any solution"
Pros: "They were able to get me on an Aeromexico flight which got me to LA two hours before the nonexistent flight would have."
Cons: "although they confirmed a flight to LA on tuesday nov 14, it turned out Volaris did not fly to LA on that date. It took about an hour to arrange for the replacement flight"
Pros: "Efficient on time boarding."
Pros: "the timing"
Cons: "baggage limits"
COVID-19 information
Safety measures for airlines flying from Mexico City Federal District to Orlando Airport
Airlines flying from Mexico City Federal District to Orlando Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Mexico City Federal District to Orlando Airport
Mandatory masks
Masks required on board, masks provided on flights from Mexico City Federal District to Orlando Airport
Social distancing seating
Middle seats unavailable to book on flights from Mexico City Federal District to Orlando Airport
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Mexico City Federal District to Orlando Airport
Flexible cancellations
Waiving of change fees. Search flexible flights from Mexico City Federal District to Orlando Airport
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Flights to Orlando Airport
Destination:
Orlando Airport (MCO)United States
Return flight deals:
Orlando Airport - Mexico City Federal District
Cabin classes:
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