Find cheap flights from Mexico City Federal District to Tucson

Find cheap flights from Mexico City Federal District to Tucson

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Tucson
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Top 5 airlines serving Mexico City Federal District to Tucson

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,632 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."

Cons: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"

Pros: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Cons: "Other than chairs being more comfortable nothing really"

Pros: "The crew was excellent & seats were comfortable"
Cons: "Better boarding procedures. JAL is better."

Pros: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Pros: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Cons: "Even so, food can be better. I want more western drama on entertainment."

Pros: "Great experience overall."

Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."

Cons: "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."

Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"

Pros: "Great service, great flight"
Cons: "Warm not much as."

Pros: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Cons: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."

Pros: "Service, Cleanliness and Overall Quality"
Cons: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."

Pros: "Easy checking process. Friendly staff"
Cons: "Nothing."

Cons: "Salad and fruit came Frozen"

Pros: "Great service by the crew! Excellent food and flight was on time,"
Cons: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Pros: "All the service was good."
Cons: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"

Pros: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Cons: "the smell inside the airplane"

Pros: "Not crowded"

Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."

Pros: "Service"

Pros: "Everything was fine"
Cons: "The seats hurt my butt"

Pros: "Food & Entertainment"

Cons: "The seat in this airplane was downright uncomfortable."

Pros: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Cons: "Can't think of one thing."

Cons: "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."

Pros: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Cons: "Nothing"

Pros: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Cons: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."

Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Pros: "The leg space and the comfortable chair"
Cons: "The crew they hardly speak English but its ok"

Pros: "Movies!"
Cons: "Vegetarian food options."

Pros: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Cons: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."

Pros: "Good"
Cons: "No"

Pros: "flight attendants excellent"

Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

Pros: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Cons: "Seat felt so narrow. Limited selection of movies."

Pros: "The big screen Tvs"

Pros: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"

Pros: "I missed my flight. The customer service agent was awesome!"
Cons: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"

Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"

Cons: "Very nice services"

Pros: "Nice crew, clean lavatory"
Cons: "Had a chance to select seats only for return flight Seats were too narrow"

Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Pros: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."

Pros: "Everyone is super nice."
Cons: "nothing"

Pros: "pleasant service. no surprises, delays , etc. thank you."
Cons: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."

Pros: "Comfortable flight and cabin crew were very good"

Pros: "The best service I have ever received. The stewardess ladies are incredible."
Cons: "Alternative movie options."

Pros: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Cons: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"

Pros: "Comfortable seats and good choices of movies."
Cons: "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."

Pros: "Staff was friendly."
Cons: "Crying child but I understand has nothing to do with the airline."

Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"

Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."

Pros: "The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class."

Pros: "The flight was delayed 6 hours but the crew and captain were exceptionally accommodating, helpful, and informative on updates."

Cons: "They wouldn't deal with any flight changes."

Pros: "i liked very much the cheese and the coffee was also good."

Pros: "Nothing"
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."

Pros: "Excelent service"

Pros: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"

Pros: "The crew was amazingly helpful!"

Pros: "Delta siempre excelente servicio al cliente."

Pros: "Confort"
Cons: "The floor was litte bit dirty"

Pros: "Non"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."

Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."

Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Cons: "I lost the flight To hartford and I pay 4 the hotel"

Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."

Pros: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Pros: "Please offer headphones to people who do not regularly take them in flights."

Pros: "Left on time, got here early and the capitan was just super nice"

Pros: "That they served a nice snack/sandwich and or cheese platter...nice touch...also nice selection of free movies"
Cons: "When the person in front of you put their seat back you didn't have a lot of room."

Pros: "see above"
Cons: "See above."

Pros: "Wi-Fi, food and you could watch movies."
Cons: "Unfriendly flight attendant besides one flight attendant who was very sweet and kind. Very uncomfortable seats too"

Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."

Pros: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Cons: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"

Pros: "I liked watching movies."

Pros: "The best service"

Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."

Pros: "Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!"

Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."

Pros: "Very nice do to Delta employees."

Pros: "Awful"

Pros: "The service"
Cons: "Going into the security check point (immigration) lost my connection from Atlanta to Richmond Va there was just a few CBP officers working at that time but other than that was great"

Cons: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."

Pros: "Flight took off and landed on time"

Cons: "It was belated by 2.5 hrs :("

Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."

Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"

Cons: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."

Pros: "I didnt ever purchase that ticket"

Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."

Pros: "We liked the jet-ways to get to the plane, the food was acceptable. the plane was clean and the crew was helpful. The missing luggage was found and delivered to my home."
Cons: "The seats were so tight that even average size people had trouble getting their seats back a little. Somehow kids were placed in exit rows and seat exchanges had to be made. They ended up in my row. One piece of my luggage showed it was available at the conveyor but couldn't be found. It delayed our long day and was frustrating to think it was missing. No distinction where Delta has it's gates in Mexico City."

Pros: "Delta provides the best service I can think of. Even the babies in economy class stopped crying right after they realized they were flying with Delta. :)"
Cons: "I wish they would provide more entertainment options even for shorter flights. Let's all have free internet. Come on, it's 2016. Even for 20-30 mins free internet per flight would be great."

Pros: "Organized and smooth"

Cons: "We had to leave the airport to get another boarding pass. Wish we could have gotten it at the start of our trip, because the people at the counters in Mexico city sent us to like 3 different counters. 2 aeromar counters and one delta. Things were not clear about this flight by aeromar operated by delta..."

Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."

Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."

Pros: "It was an excellent trip, but the entertainment needs to be improved."
Cons: "More options on entertainment, needs variety."

Cons: "This flight didn’t appear in AeroMexico’s system. We had to get our boarding passes in Mexico city, but our original departure was from YUL."

Pros: "Excelente service both of my flights departed on time and arrived early to the destination!! For basic economy there was great seat space, entertainment and multiple meals for 4+ hr flight with alcohol included!! Will be flying with Copa again!"
Cons: "The seats were fabric instead of pleather."

Cons: "Entertainment"

Pros: "La comida fue buena, la atención de la tripulación fue buena"
Cons: "El vuelo CM116: la puntualidad pésima, la atención no fue buena y la sala de espera no tenía suficiente espacio. Por los demás vuelos está bien."

Pros: "The crew it was really nice and the seat too."
Cons: "The food, I was in the las seat, and I get the last thing for food and it taste really bad, and the fact the plane don't have for charges."

Pros: "Boarding very quickly"
Cons: "No entertainment"

Cons: "Food and movie selection"

Pros: "Crew was nice , Food wasn’t bad"
Cons: "The check in process in Costa Rica was very bad. I wasn’t allowed to check in online, so then I get to the airport and there are seven windows open, six windows for people that are already checked in, and just one window for people that weren’t able to check in. very long wait for no reason"

Pros: "Nothing"
Cons: "Food, entertainment and waiting time"

Pros: "Everything ok, nothing that I say wow"
Cons: "The crew didn't go an extra mile for me. I forgot my kindle in the first plane. When boarding the connection flight an hour later, I told a crew so she would contact the other plane crew to locate it, but she told me to deal with it when we land. At landing the kindle was nowhere to be found."

Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."

Cons: "Good crew, food was all right, didn't appreciate check-in and priority process. I had to go to the counter to check in as the mobile and machines wouldn't allow me, then couldn't select my usual window seat."

Pros: "Food was really good, also I like the service."
Cons: "The desk of my seat was dirty and they didn't have enough for all the clients."

Pros: "Nothing"
Cons: "Very old, uncomfortable airplane. Business class is a joke. Cabin temperature Was either too cold or too hot"

Pros: "excelente servicio"

Pros: "Everything"

Cons: "Paying $700. Than paying another $750"

Pros: "The crew was very nice. The food was very good"
Cons: "Seats are SO uncomfortable! Business class seats recline only a little bit and are hard as rocks. They should not sell those seats as business class."

Pros: "Boarding went smoothly. I was "upgraded" to exit row at the counter without asking, so the extra legroom was appreciated. Counter personnel and air crew were uniformly pleasant and helpful. The COPA manager in Boston pitched in during the busy check-in time and was very supportive of his staff."
Cons: "Food was mediocre quality, though cold things were cold and hot things hot."

Cons: "Seats are too small, my legs did not fit."

Pros: "comfort and food/beverages"
Cons: "panama"

Pros: "Food during the flight. Very helpful staff."

Pros: "On time"
Cons: "Charged $100 for just 2 kilos excess bagage"

Pros: "They provide any of your requests is they have it"
Cons: "Everything was fine"

Pros: "Service was good, crew really nice."
Cons: "Plane felt old, no usb chargers, tiny screens that fold from the ceiling. An update would be great"

Cons: "The cabin was freezing in the flight Mx- Panama. Besides telling the creww ro lower the ac, the temperature was terribly uncomfortable and there were no blankets available, besides being a 6 am flight! The stewards were chatting a lot of the time and not really paying attention when serving the beverages. I asked for a tea, and was not offered sugar/cream and didn’t give me a napking. Perhaps this happened because I was seating in the last row. Very dissaponted with this flight."

Pros: "Boarding and check in"
Cons: "Bags are very slow arriving in Panama"

Pros: "Crew and flight attendants were very polite, flight departed and arrived on time. Great leg room for an average size person."

Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."

Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."

Pros: "Friendly cabin crew"
Cons: "Small airplane with no updated entertainment system"

Cons: "There was no entertainment on this flight."

Pros: "Checkin fast. Arrivals and departures exactly on time (actually we arrived earlier than announced). Crew very good in every aspect. ;Lounge in Rio spectacular as far as distribution and space. Coffee was good in all lounges."
Cons: "entertainment: no individual screens and controls. Lounge ii Panama is awful, and was so crowded one could not find a seat. In lounges, snacks were limited and very bad."

Pros: "It was really good. I'll take it again."
Cons: "Food."

Pros: "They have brand new planes. Of the four I took three of them had independent TV's for each seat from which you can choose the movie, tv show, or the music you prefer. It has also drinks available like rum or whiskey without any aditional cost and the crew was great."
Cons: "On my flight from Mexico to Panama City my tv wasn't working so I couldn't see any movie or anything."

Pros: "Fast boarding"
Cons: "Hour+ delay that could have been sped up; staff was not very accommodating."

Pros: "It was much easier than I thought switching from one airline to another. Everyone coordinate together very well and it went very smoothly."

Pros: "Everything was good, no problem at all, everything very straight forward"

Pros: "Punctuality"
Cons: "No food options for vegetarians. Most of the crew seemed to be annoyed that we were vegetarian. No media option from Panama city to San Juan."

Pros: "The extra space between seats even in economy class. The food and service surpass most US airlines, excepting Southwest."

Pros: "Flight on time and crew with an excellent service level"
Cons: "The check-in process is not that easy, and impossible to make from a Smartphone or a Tablet"

Pros: "I like copa airline bucause the behavior of staff are verry kind and nice services they give us"

Pros: "Whereas inflight to Panama City was excellent, the return flight was so/so....the ground crew and flight attendants were friendly and efficient... the flight was on time disembarking speedy on the whole, an easy flight"
Cons: "the food was awful... and the TV screen tiny hanging from above, with horrendous image quality at a breakneck angle....no choices....music was fine, though"

Pros: "The Paraguayan crew were more aware of your circumstances than the Panama crew. Las Vegas was OK"
Cons: "The Panama crew only cared about the groups and did not care so much on your reason for anything. They were more disorganized and unfriendly."

Cons: "Airplanes really old, should change like Avianca ones, with personal screens"

Pros: "Cabin crew is proud of their jobs!"

Pros: "On time and friendly staff."
Cons: "I was sitting next to the window and it was pretty hot. The air was not really working."

Pros: "The seats, comfort andd crew were magnificent."

Pros: "TV"
Cons: "Seat not very comfy"

Pros: "Entertainment, I really enjoyed the movies!!!! My luggage was shipped without any delay"
Cons: "My seat!!! Even when I am short, I wasn't comfortable at all!!! I have problems with my knees, they got worse"

Pros: "nothing"
Cons: "we never even got on this flight"

Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"

Pros: "The tv. Food. Bathroom"

Pros: "The stewardesses were hotties with very cute outfits. The chars were fairly comfortable and spacious."

Pros: "It is a good airplane very modern"
Cons: "Delayed. We wait almost three hours in the airplane."

Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."

Pros: "Everything about Premier was excellent."
Cons: "Entertainment screen in first class seat didn't work."

Cons: "Flight was delayed 2 hours due to entire crew not being there. Unacceptable in 2017."

Pros: "Crew was very nice, food was adequate. Smooth flight!"
Cons: "The plane was old and extremely filthy. In flight entertainment was lacking, given the flight was over 3 hours I had expected more options."

Pros: "flight on time, flight price"
Cons: "food"

Pros: "Nothing!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Terrible service and an all around terrible airline!!!!!!!!!!"

Pros: "very helpful flight attendant crew"

Cons: "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX"

Cons: "Plane was late , and they dis not get my suitcasz"

Cons: "The passengers should have been notified that a deportation was taking place, and given the option for a different flight. Ethan Couch being deported on our flight to the US was uncomfortable given the high profile nature of the case, as well as being swarmed and surround by press upon our arrival. There wasn't any mention of what exactly was taking place and I thought it was weird to have agencies filming the aircraft on departure from Mexico City. I also felt that tactical flying was present during takeoff which made the experience nerve racking."

Pros: "I appreciate that flight service is very good, food was provided, and movies are free..all of this making for a more relaxed flight."
Cons: "Mexico City seems to have a new random security pre-boarding process. I was selected for this process. They swab bags,palms, shoes, and then have you sit down and remove your shoes so they can swab the inside of your shoes to check for some sort of residual. However, instead of doing the process before, it's in the midst of boarding with people walking all around you, meaning that you are in an awkward public space and board late. This also means there is no place to store your bag in the overhead compartment by the time you get on the plane."

Pros: "people"
Cons: "I didn't like the confusion gates crowded gate change then found out the plane was there and boarded at the last second."

Pros: "On time, comfortable"

Pros: "It was just terrible ! I will never in my life flight with Aeromexico ever again."
Cons: "It was just terrible ! I will never in my life flight with Aeromexico ever again."

Pros: "Generous serving of tequila, and great price on the ticket!"
Cons: "No individual movie screens."

Pros: "The plane was comfortable, they did offer a basic sandwich and the entertainment system was a big plus. this was an Aeromexico flight operated by Delta."
Cons: "My major complaint was not being able to select seats for ANY of my flights too/from Mexico City and nobody seemed able to explain why. I booked the flight through Kayak and the flight was a Delta operated Aeromexico flight. None of that intrinsically explains why I shouldn't be able to pick seats."

Pros: "It got me to my end destination"
Cons: "When we got to the airport, the screens said the flight was on time and we should board on gate 62. 30 minutes before the departure time the flight disappeared from the departures screen and there was no one in the gate's desk. No one in Aeromexico seemed know what was going on. After going to the information desk I was told that the flight was delayed and to check back with him in 10 minutes. Long story short, we departed 2 hours after the scheduled time and the experience was full of misinformation, lack of information, and pretty painful."

Pros: "Treated like a boss. I have never flown this airline before but I was upgraded to first class... maybe because I'm mexican? Viva Mexico!"

Pros: "I will never buy a flight with Aeromexico"

Cons: "I travel in 4 AeroMexico flights, and in all of then they needed to check passengers carry because they run out of space in the cabin. If you are boarding in group 5 be sure you will not find carry on space."

Pros: "The customer service"

Pros: "Nice people and felt safe in flight."

Pros: "No comment"
Cons: "I missed my flight thats what i didnt like!"

Pros: "Good service and no delayed flight even through the holiday rush."

Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."

Pros: "While flying it was good no delays or anything like that. The fly attendants were very nice."
Cons: "Check in was a living hell... I was in line for about 30 minutes, when I was the second to get check in. Someone came and grabbed all of us and put us in a different line and now we were at the end and in a longer line. Then when I was finally getting checked in the lady would not check in my bags because they were over for a few pounds I took the pounds out and put them in the other bag that did not have enough and even then she would not check in my bags. She wanted me to go in the back of the line. I already had my boarding passes all I needed was my bags to get checked in. So I asked to speak to the supervisor which then she immediately checked my bags but with an attitude."

Pros: "Going through the long lines and customs was normal. But once we were in we located the flight board to see our gate number it had the wrong time and gate to depart. Didn't get much help to determine where to go so bottom line we ran back and forth to another gate. The board still did not change. Later to fine out it was delayed and delayed and finally the board was corrected. It was a long day."

Cons: "Aeromexico does not have the authority to enforce the laws of Argentina. We could have boarded and paid the fee upon arrival. This cost us over $4000 for no reason. TOTAL SCAM."

Cons: "Gate 75 for AM 818 is overloaded. There are upward of 350 people milling around waiting for a number of flights to depart in a rather quick succession. The annunciator was drowned out by the crowd. I almost missed my flight because it was impossible to tell when the flight started boarding. Bussing on the tarmac is fun in concept, but not so fun in practice. The busses were uncomfortably hot, even though the weather was very pleasant. I really didn't like that aft of row 12 you could really smell the lavatory. The smell dissipated a little once we started taxiing, but remained for the duration of the flight."

Pros: "The crew were nice."
Cons: "Some thing. Wait listed tickets. Please let people know when the last tickets are wait listed! This is very Frustrating when you are traveling for an emergency."

Pros: "They were late landing in Mexico City because they are slow stupid Mexicans causing me to miss my connection. They then tried to blame it on air traffic controller delays and rebooked me for another flight home the next day without hotel call compensation or putting me on another flight Nother carrier when it was clearly their fault then be arguing with the ticket agent turned into him calling the federal police because he was a POS"

Pros: "THAT IT LANDED"
Cons: "CHANGING PLANES AND TIMES"

Cons: "Not even a snack in first class. Only one drink service because of lazy purser."

Pros: "Good"

Pros: "Because I booked through kayak who booked through priceline, I didn't get an email from aeromexico which apparently told me to be there 3 hrs early since supposedly they end boarding an hr before the plane takes off. The rest was the horrendousness that is Juarez airport.-- although I arrived an hr and a half before (very normal amt of time in any airport I've been in) it took me so long to figure out where to go and then get there that I ended up being 5 min late to boarding which starts 2 hrs before your flight. No refunds, no affordable flight change options and hrs of waiting in line to talk to different period to no avail. The wrist is that you know they overbooked the flight on purpose and made money. Had to buy a brand new ticket on the spot, but I certainly didn't get one from aeromex"

Pros: "Everythingood was good. Great people."
Cons: "The boarding organization. Lack of communication with customers in order to get them organize."

Pros: "They denied me to get into the aircraft FOR NO REASON. ... then I lose my hole trip, they offer me to take me to the next fly but they want me to charge " penalties and other fees " unfortunately I couldn't afford it then I lose my trip. I would really like to have a reimbursement for this issue, I hope you guys could help me whit it. Thank you for your understanding."

Pros: "The airplanes are (the new planes) are comfortable, nice, clean, have entertainment which is great. the service was just OK- The food is terrible"

Pros: "Quiet engines and tinted controlled windows"

Cons: "Seats were very uncomfortable it was an overnight flight and food service at a fee was offered nothing was complimentary."

Cons: "My flight, though I had booked a month in advance, was overbooked and I was booted from the flight. this lead to a 10hr battle with aeromexico over reticketing, accomodations for the night in mexico city and food vouchers. this was also the situation for 12 other passengers as well."

Pros: "I can't think of anything I liked."
Cons: "We were very delayed in boarding the flight, and then delayed another two hours because the chief flight attendant had not arrived and we had to wait for her to take off."

Cons: "Departed at midnight instead of 10 PM. The aircraft required a repair. At any time a 2 hours delay is much. But in this case arrival at 1:45 AM was very inconvenient"

Cons: "Aeromexico failed on checking, failed on departure and failed on arrival. We arrived to LA with 3h delay and nobody assists us with our connection flight. We were first time in LA and we had to pickup luggage, to pass customs and to run to other terminal by 40 minutes."

Pros: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Cons: "My 1 hour layover turned into a four hours past 2am arrival."

Pros: "Short, sweet and great crew."
Cons: "Nothing."

Cons: "Connection"

Pros: "Nothing"
Cons: "God knows how long we sat in the plane on the tarmac. I fell asleep! Totally missed my tour at the Airplane boneyard as a consequence. Way to go AA. You truly suck!"

Cons: "Americans lack of competence caused me to miss this floght"

Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Cons: "I already complained about the lateness of airlines. So it all still stands"

Pros: "Nothing."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."

Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Pros: "The entertainment center in the headrests"
Cons: "Switch planes and make that the one that flies between Phoenix and Orlando...the entertainment cent on the shirt flight with 3 kids was better suited for the long flight"

Pros: "The atención"

Pros: "Good flight"
Cons: "Nothing. Process was smooth"

Pros: "Overall decent, standard AA experience."
Cons: "If you’re used to Main Cabin Extra, you get easily tricked by the red trimmed seats. The gentleman in front of us was. Also, Tucson airport baggage delivery was D- as usual. Slow and only partial regard for priority tags."

Cons: "I am glad I am still alive"

Pros: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Cons: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Pros: "Crew"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Pros: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Cons: "excessive wait and shuttling."

Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"

Pros: "A comedy of errors that really wasn't funny. My poor elderly parents are exhausted by what should have been an easy non-stop flight in good weather."
Cons: "The service and equipment problems."

Pros: "Nice flight"

Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"

Cons: "Jetblue Have a miserable attitude to their customer"

Pros: "Nothing"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Cons: "How can a plane be this cold?? I travel all the time, but I have never experienced this. It seemed like there was a general temp control - apart from the air vents. I had on a sweatshirt and by the end of the flight was sitting on my hands! Couple that with the “I don’t care” attitude of the flight crew, and I was counting the minutes to landing. Definitely not the AA that I’ve given my business to."

Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Pros: "Nothing"
Cons: "Terrible parking, had to book a later flight an extra 75.00 for my bag."

Cons: "Food, connecting flight long time waiting"

Pros: "Today's trip.was ontime with a great crew. A big turnaround from our last trip."
Cons: "Zip"

Pros: "Got to my destination..."
Cons: "Seat was tiny. Felt crammed in there. I'm just 6ft tall, but couldn't even use the headrest...it was a back rest. No individual inflight entertainment on a 3 hour flight? I've had screens in front of me for hour long flights. Left 30 minutes late with no indication as to why. Just one of the most uncomfortable flights I've had in a long time."

Pros: "excellent from ticketing to depaning"

Cons: "Tsa is very unorganized and extremely rude."

Pros: "This leg from PHX to TUC, the AA staff did GREAT. They held the last flight for about 10 of us (the last one of the night). Were pleasant and professional."

Pros: "Finally had power outlets. 1 for 3. First class crew great."
Cons: "Didn't honor priority luggage tags. Small seats for 1st class."

Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"

Cons: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Pros: "Once I managed to get to my connecting terminal which was an adventure in itself, the original plane we were to fly on was having maintenance issues. The ground crew worked quickly to get a different plane and moved us to an adjoining terminal."
Cons: "LAX. The airport is just a pain with long lines for everything, although staff try very hard to help you get where you need to be"

Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"

Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"

Pros: "On time, clean plane"
Cons: "A biscuit for snak"

Pros: "Entertainment"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."

Pros: "Timeliness"
Cons: "Nothing"

Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"

Cons: "Flight delayed, poor communication by AA on status of flight."

Pros: "Great flight crew."
Cons: "Being charged at the ticket area for one bag and finding out at the gate it is complimentary."

Pros: "Nothing"
Cons: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."

Pros: "On time flight"
Cons: "Not organized at all at the Mexican airport"

Cons: "Two hour delay"

Read more about ANA
COVID-19 information

Safety measures for airlines flying from Mexico City Federal District to Tucson

Airlines flying from Mexico City Federal District to Tucson have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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