Could have service kiosks, had to find a gate with an attendant
It sucks, flight delays at FAT caused us to miss a day at lodge and overnight in Seattle. Flight delays coming home also. Never again
The plane was late taking off. We sat on the plane at least 45-60 minutes before moving away from the gate. Im 5’9” and 185lbs and there is no room in those seats. On top of that you shoehorn a waterbuffalo of a woman in the middle seat to where her sweaty rolls and arms were well into my seat and touching me the whole time. It was either that or press against the opposite arm rest and get hit by the beverage cart and every single person who walked by.
PAID First class. No use of lounge in Phoenix (should have a code share). Bags checked and not marked first class, asked attendant who stated on mark gold members. Last bag out of carousel. When you pay extra, expect that...wifi was rebooted and not functioning to allow internet access. Food and cree were very good.
Very Large person sitting next to me and taking up a lot of space including mine
The staff and crew were excellent. The entire flight process was so friendly and smooth.
There was no sense of urgency to get us to our destination on time. There’s just no such thing with this airline. It’s not my fault, they don’t have enough help. They sure as hell charge you enough for everything Nothing like being nickel and dimed to death. Money for bags money to choose a seat. You gotta be made for money to fly this airline.
Three hour flight so snacks and basic drinks unless you pre buy as usual. Didn’t do my emtertainment as was tired after 23 hours of travel. You have to use your own device on US flights if travelers aren’t aware so if you only use your cell phone that can be small. Crew are great.
It was very good. I love flying with Alaska air.
It was very comfortable. Personal entertainment screens would, of course, have been nice. And the flight in Seattle was delayed, but... things happen. All in all, I like Alaska Airlines very much.
Excellent check-in. Crew was good. Excellent communication from flight deck.
Amazing flight! I have never noticed the uniforms of the attendants before in twenty years of flying except today when one female had the most amazing dress on. It was beautifully designed and showed she was in charge. I never dreamed I would google who designed Delta uniforms . The ultimate compliment is when another woman admires your outfit. . I hope your designer puts it on the market
This had nothing to do with Delta… The flights were on time and flawless. The service was excellent. We purchased seats in (aisle/middle) comfort plus since this was a cross country flight. Unfortunately, the woman seated at the window was 300+ pounds and, as might be expected, covered up about a third of the middle seat also. there was absolutely nothing that Delta could have done about that… I just don’t know what the answer should be. If you purchase a seat, you should should be able to use the entire seat and not just the portion that someone else is not sitting/oozing in. Disappointing…there should be something that could be done….I'm just not sure what solution could be.
The worst part was I was NOT allowed in the lounge even though I was holding a first class ticket and have a premium American Express card. I have flown Business or First Class with many airlines. Delta is the ONLY one who does not extend this courtesy to anyone except people who hold the very expensive American Express card. As a result, I won’t fly Delta if I have any other choice.
The Dekta Rep that checked us in was great. She's very personable, pleasant, and can tell she enjoys her job.
The young man who was our flight attendant in first class was lazy and did not do his job well at all. Never offered drinks upon boarding - actually I take that back... said "are you okay with water" as if I do not want to get you anything else, only passed the snacks around once, got my drink order wrong and then never offered a second round of drinks. He was the worst I have ever seen on Delta and we fly a lot.
Flight left early and arrived early. the whole trip was excellent.
Newer plane, relatively easy boarding, not a full flight and was told that we could not be moved up because of weight and balance issues. Otherwise, a very good experience.
Everything was great. Great service, excellent communication, and early arrival
I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
