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Pros: The flight was ontime and the crew was warm and friendly.

Cons: Can't think of anything I dislike about the flight. Service was great!

Pros: Same as ATL-MIA

Pros: Everything was great

Cons: better trained pilots first hard landing in Jamaica

Pros: Crew was nice and friendly

Cons: The economy seats in an A321 are uncomfortable and there is very limited legroom.

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes

Pros: Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers.

Cons: agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew.

Pros: Employees so so not friendly

Cons: More professionally

Pros: Shout out to Ricardo as my new favorite flight attendant.

Pros: Yes

Cons: Not

Pros: Micha esoera en la linea de chequeo

Cons: Y el personal es pesado

Pros: The airplane was brand new.

Cons: Nothing

Pros: On time flights

Cons: The customer service of the flight crew and ground crew of interjet was terrible.

Pros: Crew was attentive

Cons: No food, no entertainment, no way to charge electronic devices.

Pros: The seats

Cons: Flight delay with no information to tell us what was happening. No competent staff at the airport in Cancun. Hour delay for bags with no information.

Pros: Landed early and everything was just as expected.

Cons: Our bag was tagged as Priority, and was literally the last one off the plane. We clearly have different definitions of that word.

Cons: Basic Economy options for carry-on confusing/not clear. Surprise charge of $110.00 once we got to the airport. Airline specified on website that a full sized carry on was not allowed. We were under the impression that meant a personal item (second personal item) was allowed as that is not a full sized carry-on. Confusing language! Airport personnel were entirely unforgiving. Basic Economy is a tactic to attract customer at low price but with substantially subpar options.

Pros: Entertainment

Cons: Despite one piece of carry on per passenger they run out of overhead space. The boarding process is unbelievably slow. Far too many with no apparent reason to pre-board are allowed to pre-board . Wanted to buy food were nearly out of any of the choices by row 34 so no food 5:36 minute flight ridiculously poor planning in my opinion. Very little leg room as configured.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Great crew

Cons: Very old entertainment system

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Cons: More legroom please

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Cons: The flight was exactly 5 hours delayed (scheduled for 5:20 PM and departed at 10:20 PM). There was a small apology but that was it- no food or drinks offered, no voucher, etc. It was very disappointing. When we got on the plane, there was a 45 minute baggage loading delay. It seemed like there could have been more haste involved in loading considering at that point there had already been a considerable delay. The worst part was, there was very little update the whole time. At one point we were told there was a technical issue so a new plane was being brought in from Grand Cayman but they time delay kept increasing without an explanation. I understand delays but to have no updates is just inconsiderate. It just seemed like there was no consideration. I will not fly with this airline again.

Pros: I have gotten into the habit of using Cayman Airways over American . The employees make you feel more comfortable in their desire to please. I return to Georgetown frequently. It is my favourite Caribbean island and Cayman Airways makes the trip even more pleasurable.

Pros: Short ride

Cons: The plane was 3 1/2 hours late...I was constantly getting updated that the departure time was changed from 8:15pm to 9:30pm to 10:15pm finally to 11:05pm. When the plane did arrive, no one could tell us what happened—they literally said “we don’t know why it’s late”. YOU’RE THE AIRLINE; if any one should know what’s going on, it should be you!

Pros: Crew was good and plane was new...loved the big above storage

Cons: The online process was TERRIBLE. Navigating the website / getting boarding passes was like 1999. Need a massive upgrade. Also for a 4 hour flight, you need some kind of on-board entertainment. And if not, let passengers know.

Pros: Yes the crow was good

Cons: The wifi should be free to use without paying for it

Pros: This was a prompt, well organized flight. In-flight entertainment on AA is always decent.

Cons: n/a

Pros: super uncortable. everytime AA is shrinking their seats. wifi wasnt working and u have to pay

Pros: The flight crew gave us biscuits.

Cons: There were TVs that we were sharing between our seats, but no headphones were given out, like on the last flight. My personal headphones are Bluetooth. So I couldn’t even hear what was playing.

Pros: The crew was lovely and friendly, very pleasant to fly with.

Cons: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Pros: Crew was very pleasant. Boarding and deplaning was smooth and easy!

Pros: It was a smooth flight

Cons: More seat room

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: good noise cancellation

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: It was absolutely on time. Great!

Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Cons: Better seats

Cons: We repeat soon

Pros: Shout out to Ricardo as my new favorite flight attendant.

Cons: If we were not forced to pass through Costumes and take our Luggages and go through security again, although we were in transit for couple of hours only. I lost my pierce and no one helped

Cons: I could have been on the flight

Pros: Boarding and kindness

Cons: Some Juice at least

Pros: Nothing. Attendants where rude, not even water was offered. And plane was late with 3 hours.

Cons: Information could have been better. Delayed, website not able to check in, it was so frustrating