Premium economy have nothing to do with crew because they don’t served you anything different than Eco
I tried to add checked baggage through the website; the amount was charged, but the payment was not linked to my reservation. As a result, I had to pay again at the airport and only received a refund three weeks later, thanks to my bank’s intervention. The flight was delayed, and the boarding process was poorly organized. Several boarding groups were in the same line, which made boarding very uncomfortable. The food was acceptable, but the beverage service was limited. While drinks were available at the back of the plane, it would be better to offer more beverages during the meal service. On a positive note, the cabin crew was very kind and professional, and we arrived on time according to the revised schedule.
Very comfortable aircraft, plenty of room in the budget class. Especially liked 2 rows on each side with a 2-sitters. Staff is helpful and friendly. Food was actually very tasty. Negative- no self service electronic check-in counters which make the line much longer than could have been otherwise; outdated entertainment screens with limited choice of movies . Otherwise our experience was very pleasant and 9 hours passed without difficulty
Old Plane with a broken seat. No food on the plane
There is no phone charging port on the plane. The infotainment system screen is small. The seats are very uncomfortable.
Fine; flight schedule was changed the day before but they sent email and called me. They took care of the rearranged connecting flight well.
my tv was a bit broken, and so was table, so the food would keep falling, as the table was loose. they weight the carry on, and make me take out 3 magazines from the carryon, given it was minimally over the 10pound limit (which was a bit ridiculous)
I had an 9 hr layover continuing on to Ushuaia. I expected to have to get my luggage & do customs but I did not expect Aerolinas Argentinas to make me sit with all of my luggage for 7 hours in the entrance part of the airport before they would let us re-check our bags & get back in where there are seats. People were sitting on the floor everywhere.
I liked the airport and aircraft crew. I disliked the fact that I and TSA pre check approved but this airline is not affiliated to the program. I was 4 hours befor departure and I barely made it to the gate. The airline does not allow to buy extra luggage online. After waiting 1 hour and 45 minutes to check in my luggage I had to do another line to pay my luggage with another hour of waiting. Only one airline person to process payment. This is ridiculous and I saw so many elderly people struggling in line waiting long hours.
Delayed 1 hour due to delays in feeling (storm) and slow boarding due to late start of check in given how much paperwork has to be checked these days
Honestly first time flying with delta and it was pretty good. All the process very smooth and crew was always nice and attentive.
Deleted flight made me loose my connection flight now stuck in Atlanta for a day
Apart of Sky miles delta. And they go everywhere in Brazil
Latam may be the worst airline in the world, far worse than even the lowest of low cost airlines in the USA. I wasted hours trying to PAY THEM TO CHECK A BAG! Then they misled me at the terminal, sent me through the wrong security line, the list goes on and on... Just absolutely terrible in every way. Avoid at all costs.
I couldn't travel, now I can't get a refund and to change the date I have to pay an absurd fine.
I never got this flight. You sent me to Chile!!! And from Chile I got the other flight to São Paulo... I've arrived 7h latter than I was supposed to arrive because of Delta delays.
It was good, however the airplane was really cold. We received snacks and the crew was friendly.
Very slow boarding, 1 hour late - uncomfortable chairs and crew barely speaking english even at the airport!
It was fine. no food or entertainment , but was only a 40 minute flight.
Everything was as you would expect in coach - fine. Flight was close to on time.
