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Cons: "Not charge extra money for luggage."

Cons: "Justfly took 32 dollar to have the seats and wasn't asign and I ask for special food and they didn't transmit to Aerolineas argentinas. Justfly me cobro 32 por asignar los asientos y no lo hizo. Tambien pedi comida para diabeticos y no los solicito a Aeroliena argentina."

Cons: "Moré films variety"

Pros: "The crew excellent the seats too close to each other but comfortable The flight to Rosario excellent, crew and seats"
Cons: "A little more leg room"

Pros: "It arrived earlier"
Cons: "The seats, the food, the entertainment"

Pros: "La amabilidad de la tripulacion"
Cons: "No hay entretimiento"

Cons: "Renew movies and music in the media center"

Pros: "on time, medium food, tv to watch"

Pros: "Movies and tv shows are bear minimum need to give more verity of movies and English tv shows."
Cons: "Food is very basic and no spirits as far as whisky or vodka, just beer and cheap wine"

Pros: "All in general.."
Cons: "Maybe the seat...lol... but all is ok....thanks"

Cons: "Flight was booked through United and had 4 stops. The second two were handled by aerolineas. There was a 48 hour strike in affect when I landed in Buenos Aires. My connection was canceled but I was not notified by anyone. I got stranded in Buenos Aires for 2 days. Not a fun way to start my trip."

Pros: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
Cons: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."

Pros: "The crew was very professional and the connection to Salta was perfect. If you are traveling to Salta and don’t want to wait long , the best connecting flight from Miami Is the one that leaves Miami at 6:45 which arrives at Ezeiza at 4:15 am and connect to Salta at 6:00 am. I went thru immigrations and rechecked my baggage in less than 40 min. It was a great experience with smooth travel experience."

Pros: "Great entertainment.. comfortable seats"

Pros: "the plane"
Cons: "I paid $16 for selected seat but the airline didn´t accepted."

Pros: "Great service, food and landing."
Cons: "None"

Pros: "Flight was on time, luggage arrived in good condition. Seats slightly more roomy than on newer planes. Staff pleasant. Good to get a small snack on a short flight! We had coffee and a soft drink, twice. We arrived at EZE airport from the US and were happy to take this flight without having to change airports for the domestic flight."
Cons: "Noisy plane. Not Aerolinea's fault, but I didn't like the walk to the terminal from our international flight."

Pros: "The plane is okay and the flight attendant staff was nice and accommodating."
Cons: "20 hours into this supposed 9 hour trip, I've been to 2 extra airports, and have 2 flights and 6+ hours to go. Last time flying this airline. Something must be seriously wrong in the higher ups of this company."

Pros: "Seating comfort"
Cons: "Didnt wake me up for food or drinks"

Pros: "Entertainment was diverse and free."
Cons: "bathroom on the back of the plane didn't work, the one on the middle had a malfunctioning door. For a 9:30 Hs flight is unacceptable."

Pros: "I like all"

Pros: "Excellente staff and crew willing to help. Entertainment system works beautifully and really helped pass a 9-hour flight."
Cons: "Carry-on luggage requirements are different than what I am used to and was expecting. If I had known ahead of time, I would have organised my things differently. Please clarify this when sending flight confirmation."

Pros: "Clean, efficient, friendly modern airline. Absolutely no complaints, especially given the rock bottom rate we paid!"
Cons: "No issues with the airplane or staff. Travelers to Argentina should know, however, that the airlines require proof of a ticket for leaving the country before boarding their flight. We had only booked one way so we had to book a bus ticket to Uruguay using our cell phones. It was very disconcerting. (Some very kind airline staff helped us with that). And even more so because no one at customs in Argentina asked for any return information! A last minute return flight booking at the gate was quoted at an outrageous sum."

Pros: "Wasn’t told before the flight that I needed a ticket out of Argentina by plane, bus or train. Damn near didn’t make the flight. Purchase a bus ticket to Uraguay"

Cons: "No food, only soft drinks. No entertainment No wifi"

Pros: "People were very nice"

Pros: "The flight attendants were great at all times."

Pros: "On time. Generous with the drinks ( non-alcohol)"
Cons: "Uncomfortable seat. Only titbits and drinks available for a 3.5 hours flight"

Cons: "Flight was 3 hours delayed"

Pros: "They acomódate my self on emergency seat right away, because I'm very tall and I really appreciated that. Service on board, were very attended at all the time and they tried to do the best with what they have."
Cons: "Blue headphones were not only working improperly (only one was with sound) but also short on stock. Seat was very tight."

Cons: "Planes do not have any entertaining facility at all. Basic version of Boing 737-800."

Pros: "I purchased a ticket for what I believed was a good dead from buenos Aires to bariloche through flight network.com and when I got to the airport the airline claimed they never received the money which ment I could not get on the plane. The airline representative only told me to contact the agency or if I wanted to buy another ticket for almost double the amount I originally payed for. Very useful...After being on hold for a total of two hours which made me miss my flight I gave up and went home after not having slept since it was an early flight and wasted about 30$ (dollars not pesos) on transportation to and from the airport."
Cons: "Nothing positive came of this experience"

Pros: "Everything was fine."

Pros: "I liked the excellent customer service, they are a professional team."

Cons: "For first class they had little service and seats were not comfortable. No wi-fi or charging abilities"

Pros: "In flight entertainment through wifi and smart phone."
Cons: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."

Pros: "In flight entertainment through wifi and smart phone."
Cons: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."

Pros: "Crew was friendly, good selection of movies, easy boarding process"
Cons: "Very uncomfortable seating and headphones. Crew did not come around with water at all during the night"

Pros: "The flight itself was fine. However, it left at a much later time than scheduled and at a different airport in the city."
Cons: "Aerolineas Argentinas cancelled my morning fight the night before without explanation. There was very little information, and I was unable to call a representative because it was off-hours when I got my cancellation notice. When I arrived at the airport, they changed my flight to a much later time departing at a different airport in the city (although they did provide a free shuttle). If I have a choice in the future, I would avoid Aerolineas Argentinas."

Pros: "The evening staff at Miami international airport was great, very helpful and kind"
Cons: "My flight that was supposed to leave in the afternoon was delayer and nobody told us till we got to the airport, the staff in the afternoon was rude."

Pros: "un vuelo pobre para la tarifa que aplican . horrible los asientos , comida de poca calidad y tripulación totalmente en otra dimensión y sin calidad de servicio al pasajero."

Pros: "Nothing"
Cons: "Distance between seats (pitch) , Crewmembers testily, flight entertainment not work (IFE)"

Cons: "The plane was very old"

Pros: "Left on time, plane was comfortable and clean and the crew was very polite."
Cons: "Meal was a bit small"

Pros: "Everything ok"

Pros: "Luggage good!!"
Cons: "The administration on front desk very bad they give me seperate seats .so i call for supervisors and then resolved the problem !"

Pros: "Nice plane.. newer plane.. seats ok too."
Cons: "Poor food.. but better than paying for it and still being bad. Flight was on time and smooth. Crew was good."

Pros: "Served food!"

Pros: "New aircraft and very good and nice team"

Pros: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Cons: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Cons: "The pilot arrived 1.5 hours late and my bag was out on another flight, further delaying me. Terrible."

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Cons: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."

Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Pros: "it was a very nice and pleasant trip!"

Cons: "Impossibly short connection time to get across the whole airport"

Pros: "entertainment and flight attendant"
Cons: "food"

Pros: "Smooth boarding. On time. Good crew."
Cons: "For a rather long flight, amazed that we had to pay even for water. This isn't a low cost airline! Painful lack of legroom (I'm 5'10"). When the kid in front of me leaned back it was like a hammer on my kneecaps."

Cons: "They lost my bags"

Pros: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Cons: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"

Pros: "Notging"
Cons: "They rebook ed me thru LAX."

Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."

Pros: "I slept most of the flight."

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Cons: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Cons: "Delayed by 3 hours"

Pros: "Had pillows and blankets"
Cons: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"

Pros: "Entretenimiento"
Cons: "Comida, al llegar a mi ya no habían opciones."

Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."

Pros: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Cons: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."

Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Pros: "I like the fact that LATAM is part of the One World alliance"
Cons: "The check-in process was chaotic and they have lost my luggage even though it was a direct flight."

Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."

Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Cons: "We waited over an hour at the baggage claim carousel to collect our luggage. We received no communication or announcement about what was going on. Unnecessarily appalling customer service."

Cons: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."

Pros: "Captain always give us information during the flight because weather condtions were rude"

Cons: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "muy amables"
Cons: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"

Pros: "Everything"

Pros: "Entertainment, service, food"
Cons: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."

Cons: "1 hour delay....., without explanations-"

Pros: "The flight was fine, as far as being on time, more or less comfortable, etc."
Cons: "You have to pay for food. Being expensive, you go hungry. They gave free soda."

Pros: "There is nothing that I liked"
Cons: "Having flown with LAN multiple times the only time you receive good service is when you fly in Business Class. Recently I have been flying economy and from the moment checking in to leaving the plane is a terrible experience. I have had on numerous occasions when checking in at the airport that I was lied to regarding the seat I was in. Or there was more than one person with the same seat. Food and the wine is awful. I would not even eat it if I was starving. When flying the overnight/ morning flight they leave the cabin lights on pretty much the entire way, their excuse is that they need to serve dinner, but who serves dinner at 0500 in the morning anyways. My last flight I asked if I could borrow a pen, and they told me they do not give out pens to customers. I will never fly LAN again except for business class. On American Airlines they are a lot more friendlier. Also a shame that they do not have a way of recognising the people that fly with them frequently, I have flown with LAN 10 times in the last 12 months. They have a bad attitude."

Cons: "Lost baggage. !!!!"

Cons: "I have a very bad experience. The first flight was delayed, so many people including me missed the connecting flight. They kept us till 2AM at the airport and made us take out all our luggage before taking us to a hotel. Then, there was a Flight leaving the same day at noon, but instead of acommodating us there, they made us wait till 11:59 PM for the next flight. They told us that it was a direct flight as it was initially scheduled from Lima to La Paz, but that was not true as we had to stop in Santa Cruz first. To sum up, there was a 28-hour delay in total. I was supposed to get to La Paz on Jan. 28 and ended up arriving on the 29. No explanations were given, but it is clear that they oversold as all flights were full. Avoid this airline if you can."

Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."

Pros: "Flight was on time and the crew was polite"
Cons: "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. And passengers already had dinner. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. It would make a lot more sense to serve breakfast instead of dinner. By the time we landed at 6:10 am, nobody had time to sleep but one hour."

Cons: "There was a huge delay for mopre than two hours"

Pros: "The flight was excellent"

Pros: "Decent food, professional staff."
Cons: "Boarded plane with broken A/C. Extremely unpleasant and didn't explain the problem to passengers well in English."

Cons: "No food"

Pros: "Aeromexico Boeing 737s are great. No complaints here."

Pros: "US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines."
Cons: "I am completely satisfied with my experience"

Cons: "Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare"

Pros: "Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out. Next tine I will demand my aisle purchase is hononored"
Cons: "My aisle purchase being respected"

Pros: "Amenities."
Cons: "The person who was sitting next to me. Lol. Jk. The guy was a riot. I know you can't control that. Anyway, everything was great"

Pros: "Crew was very attentive & polite."
Cons: "Online seat selection."

Pros: "perfect"

Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."

Pros: "Checking was fast and easy."
Cons: "Seat cushions were super uncomfortable."

Pros: "Crew were nice and attentive, smooth flight."
Cons: "Bag fees, food was uneatable and lack of ability to choose seats, all are narrow! Going through security a nightmare as usual. Definitely last choice when flying to/from Miami."

Cons: "The plane was delayed 2.5 hors and we missed our connection"

Pros: "Decent on flight entertainment"
Cons: "1 hour delay in the flight"

Pros: "I like they that they actually serve a small meal on board and the inflight service much better than US airlines. Service in the air is excellent!"
Cons: "Ground service not the most efficient. Especially rude was the darker complexion lady in charge of boarding the flight at the counter on NOV 19 at 12:35 pm flight from Miami to Mexico City. She needs to be repremended or closely observed on her customer skills. I fly a lot and don’t come across to many like this lady."

Pros: "Everything' was great on this flight... on time, pleasant crew, tasty snacks and drinks, great onboard entertainment!!"
Cons: "Seats are tight.. space with three adults shoulder to shoulder is uncomfortable...and leg space between seat in front of me and my seat makes it difficult to reach my bag under the sear in front. Aisles are also mighty tight.... Honestly when I waa boarding the flight one of the thoughts I had was how in the heck would people shuttle out of the plane if an emergency landing was necessary."

Pros: "Comfortable, prompt, clean."

Cons: "that my ticket was managed by Just Fly when the Kayakpage said that the ticket is Aeromexico's. I will not use Just Fly anymore and Kayak risks me going directly to Aeromexico or other airlines if they are not transparent with the vendor."

Cons: "."

Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"

Pros: "Quick es and punctuality in the flight."
Cons: "Bad service on the staff, no charging station and screen on every seat."

Pros: "They are always on time and they are one of the few flights that include a meal in flight when traveling national."

Pros: "Average flight. Nothing special."
Cons: "No entertainment system. Nothing Thanks I bring my Ipad. Spend play Solitaire."

Pros: "The services and attention were very good. The flight was in time."
Cons: "I do not have any negative feedback about this travel. I felt good about it"

Cons: "Seats"

Pros: "The fly was good."
Cons: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."

Cons: "No spacefor carry on bag"

Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"

Pros: "Very nice flight attendant"
Cons: "Nothing"

Pros: "All members of the staff were very helpful and kind"
Cons: "The ability to reserve emergency exit seats because I am large."

Pros: "Everything was great,,, good crew attitude"
Cons: "N/A"

Cons: "delay due to late arrival of crew entertainment system not working properly"

Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Pros: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Cons: "Small seats."

Pros: "ease, no delays, friendly staff, free movies!"
Cons: "Having to pay an extra $25 tp choose our seats in advance!! :-("

Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"

Pros: "None"

Pros: "Service was friendly and very attentive"
Cons: "Nothing"

Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."

Cons: "They lost my baggage and then I lost my flight, I want a refund I am still on Mexico City"

Pros: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: dave52sinclair@gmail.com"
Cons: "Ticket counter employee at Miami international airport are very rude and unprofessional."

Pros: "That we arrived"
Cons: "Even though they give you "linear measurements" when you check in they attempt to shove your carry-on in this "one size" box - and heaven forbid it not enter completely... there goes $50 bucks since you've already checked in your 1st bag @$25"

Pros: "Flight was smooth"
Cons: "When I first bought the ticket two months ago they rescheduled my departure time. Then two days before my departure they rescheduled my departure time again then when I get to the airport the departure time went 3 hours behind."

Cons: "Flight delayed 2.5 hours. Terrible customer service. Lack sense of urgency once time to go. Lack of coordination. Horrible customer interfacing and attitude"

Pros: "Entertainment, I really enjoyed the movies!!!! My luggage was shipped without any delay"
Cons: "My seat!!! Even when I am short, I wasn't comfortable at all!!! I have problems with my knees, they got worse"

Pros: "Perfect."

Cons: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"

Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Pros: "Entertainment system is excellent"
Cons: "Movie choices were average. More new releases."

Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."

Pros: "I really liked the service and en comfort"

Pros: "Efficient boarding process and friendly helpful staff."
Cons: "We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate."