Daily cleaning, installation of cabin HEPA filters on flights from Miami to Pereira
American Airlines has waived its change and cancellation fees on flights from Miami to Pereira. Confirm policy on booking site.
Most visitors from Miami can enter Pereira without restrictions.
Read more about travel restrictions for Pereira
Visitors from Miami are not required to quarantine after entering Pereira.
Visitors from Miami are not required to present a negative COVID-19 PCR test or antigen result upon entering Pereira.
Check-Mig - Registration form
Travelers must comply with follow-up health checks via the app.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The duration of a nonstop flight to Pereira from Miami is typically 5h 46m. The journey crosses a distance of 1481 miles.
1 direct flight runs between Miami and Pereira on a daily basis. On average, there are about 7 departures each week.
In the last 72 hours, the best return deals on flights connecting Miami to Pereira were found on Copa Airlines ($217) and Viva Air Colombia ($239). Copa Airlines proposed the cheapest one-way flight at $103.
Yes, you’ll need a passport to travel to Pereira from Miami.
For Miami to Pereira, Thursday is the cheapest day to fly on average and Friday is the most expensive. Flying from Pereira back to Miami, the best deals are generally found on Tuesday, with Thursday being the most expensive.
When flying out of Miami you will be using Miami. You will be landing at Pereira, also known as Pereira Matecana.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Miami to Pereira.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Pereira from Miami is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Pereira with an airline and back to Miami with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Pereira from Miami up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything was amazing"
Cons: "Two hour delay. What the hell is going on here? We’re still waiting on the runway !!!!"
Cons: "Totally ignored the business class check in line in MIA"
Cons: "The tv set stopped working 45 min before landing."
Pros: "It was on time"
Pros: "Connection was literally impossible to make, running at full speed across the airport. They should NOT sell this connection or it should not be suggested. People will just end up missing the connecting flight and upset."
Cons: "Do not trust a connecting flight with avianca. They do not allow enough time to get across the airport."
Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"
Pros: "Boarding was very well organized and staff was very attentive and worked hard to expedite process by reviewing documents, answering questions, organizing lines, and being always on time. Flight was very smooth and the crew did a great job informing, serving food, water and assisting people with their requests, purchases, etc."
Cons: "what it is really important is being on time and have a safe flight and Avianca did these extremely well. Maybe the food could have been better but for the price paid can´t ask for more"
Cons: "I am a TSA Pre-approved traveler and for some reason my ticket did not printed the logo. Agent tried to add it but it seems that because I bought through your site they were not able to fix it. Other than that it was great!!"
Pros: "On time boarding"
Cons: "My bag got broken; one of the wheels was completely snatched. Now it is useless after its second use and they will only recognize near 30% of the price: so in this trip I’m loosing $100.00"
Pros: "Comfy seats, great entertainment"
Cons: "Boarding process they don’t check in bags at the gate... food was gross. Flight crew didn’t speak English."
Pros: "Rude people"
Cons: "More heart felt people"
Cons: "Terrible food - no choices Terrible wines - no choices"
Pros: "The seat was very comfortable"
Pros: "Quick boarding."
Cons: "Food was sub-par. Tight seating"
Pros: "Seats comfort"
Cons: "Crew attention. Food. Airport assistance. Boarding times. Take off on time"
Pros: "Entertainment system, boarding"
Cons: "Bogotá Avianca baggage handling. It took 45 minutes to get the bags"
Cons: "Very good experience with Avianca"
Cons: "My screen wasn’t working."
Cons: "Para empezar creo q el del counter tiene un negocio con el que rapea las maletas porq me dijo que mi maleta esta overside y que la rapee para bajarle el tamaño. Que??? Cuando fuu a la maquina de plastico el tipo me dijo no son $15, son $25 porq es overside y en avianca te van a cobrar $240. Yo le dije q le ponga el plastico dejandome el mismo tamaño por 15, cuando regrese al counter ya me pasaron la maleta como valida de peso y tamaño solo porq le puse el plastico. La comida es siempre la misma cada vez q vuelo, deben variar. La asafata estaba de mal humor y apurada un poco mas me tira la comida. Ultimamente avianca esta malo, solo porq el pasaje es un poci mas barato q otras aerolineas creen que pueden tratar mal al pasajero."
Pros: "The aircraft."
Cons: "The Food was Horrible."
Pros: "We had an amazing flight"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"
Pros: "On time, nice crew and service"
Cons: "Having us start boarding just to have us wait like 20 minutes standing in the tunnel.. if the plane is not ready then don't call us until its ready for us to get in the plane"
Cons: "Took forever to check in even though I got to the airport well ahead of time. The self check in stations were not working. The flight was delayed for 2 hours"
Pros: "Great cabin crew. They were friendly and very polite. Seats were pretty comfortable too"
Cons: "Check in process took one hour and a half from Miami! Thank God the desk agent escorted us through customs to board the plane."
Pros: "That the flight was on time"
Cons: "The food, and they told me I should pick up my baggage at Guayaquil but I had to pick it up in Quito"
Cons: "The flight was delayed, and don’t want to travel with avianca any more, all the time it’s the same with avianca domestic flights, to many hours waiting"
Pros: "Service, food, entertainment"
Cons: "Everything was great!"
Pros: "Very timely deoarture"
Cons: "Special meal I requested did not arrive, I was offered peanuts and stale pretzels instead. My onboard entertainment did not work. It did not appear that anyone’s did"
Cons: "The extremely least long delay"
Pros: "The crew, the plane, the flight, the food was all very, very good"
Cons: "We initially picked exit seats but they ended up unasigning my son's seat because he is 2 years old, both times they gave us the worst possible seats in the plane. When initially assigned my son, it said: "No one under 2 is allowed to seat in emergency seats" a bit misleading and inconvenient. Other than this we had a great experience."
Cons: "It was hilarious! on the flight from BOG to PEI, a recorded message came over the intercomm. " we are entering a zone of turbulence and because of this our normal beverage and duty-free services will be suspended" thing is we never encountered even one bump that anyone would consider turbulence."
Pros: "Everything, especially the helpful and friendly crew and support on land. My bags didn’t get to my final destination so because of my previous airline and Avianca called me several times as arrange the drop off of my bags at a location +1 hour away from the airport. I am impressed by their commitment."
Cons: "Nothing. Everything went well."
Pros: "faltando una semana antes del viaje la aerolinea me envio un correo electronico diciendo q mi vuelo habia sido cancelado., que tendria q salir un dia antes o esperar en otro pais no mi final destino por mas de un dia.,.. es inconsebible q suceda esto., compre mi ticket por adelantado desde septiembre y me encuentro a dias de viajar con esto., que irresponsabilidad de esta aerolinea., despues de llamar por mas de 5 veces con 5 diferente personas... por fin llegamos a un acuerdo de cuando me podria ir... el dia original era 18 de diciembre estoy programado para viajar el 23 y con la persona q hable mi itinerario es Mia-SanSanvador-Tegus... en el WEB dice MIA-Nicaragua-San Salvador - Tegus... voy a recorrer practicamente toda centro america para llegar a mi desdtino final... nose a quien echarle la culpa... a KAYAK"
Pros: "Counter people were nice and helpful. The boarding was fast. Food and entertainment were great. Crew was respectful and nice. The airplane was comfortable."
Cons: "Only one of them three check in machines was working. However I told someone and he said he was going to take care of that. Besides that everything was great."
Pros: "Comfortable newer aircraft On time departure on both outbound and return flights Full meal service with free beverage including wine and beer offered in economy class. Two free checked bags per passenger in economy class. All of the above are far superior to any airline at a competitive price"
Pros: "Great flight great service."
Cons: "Got to the airport and they told me my flight was cancelled without prior notice. The ticketing agent told me they would fly me to an airport 40 minutes from Cartatenga. It ended up being 2.5 hours away. Just terrible."
Pros: "Avianca did not provide info about strike, and we ended up being stranded at Miami Int'l airport with no idea about connection Bogota-Cucuta. Very poor customer service at the airport."
Cons: "Once In Bogota my 1h flight to pereira was cancelled and I was told I wouldn't be able to get on another flight for another 1 or 2 days which was a huge inconvenience, later after speaking with someone I was given the option to board another plane to a nearby city 10 hours later. I agreed and had to make arrangements to make transportation from manisales to pereira,for my surprise on the way to manisales the flight got redirected to Pereira my original destination, that was great but created another inconvenience for my transportation arrangements."
Pros: "After a 5 hr delayed in which the boarding and flying time get passing by without anyone acknowledging the constant delays, we had a safe and uneventful flight."
Cons: "No notification that there was a delayed until you checked at the counter. Rude attendants that would disregard questions regarding the delays and then offered $12 voucher for lunch as if they were doing us a favor. Our flight was delayed from 4pm until originally 7pm.. Then when 7pm came and went we had to continually ask at the counter, because no information was provided.. Kept being told just a few minutes until boarding and then when it was almost time to board, we couldn't because the flying crew was delayed going through security. SERIOUSLY.. wouldn't you think that after all the delays, the crew would have already been ready to board as soon as possible. For most of the passengers our delayed caused us to be at the airport for at least 8 hrs. Since they ask to check in at least 3 hrs. prior to departing... You tell me if $12 voucher is enough to hold off for 8 hrs. When a soft drink and a sandwich was at least $15.. and that was for the cheap ones. This was my first time flying Avianca and will be my last. At least AMERICAN AIRLINES gives flight vouchers even if they are only 2 hrs delayed. A $12 voucher is a JOKE.. and there were 3 of us in my family. And they acted as if they were giving you a free flight."
Cons: "Had a two hour delay and couldn't check in early. I tried to check in around 2 AM when I got to Miami (the flight was originally for 9 AM) and they told me I had to wait till 6 AM. Of course, when I came back at 6 AM they weren't open, and only opened around 6:30 AM."
Pros: "I liked your all disposition in this travel and your attention of the crew, the food and everything. I am comfortable to use your services. Thank you Hugo Ojeda"
Pros: "Breakfast was alright. The flight was on time."
Cons: "The entertainment system in my seat did not work, the sound was broken. Boarding was disorganized with no apologies. The booking and check in said I was allowed 3 pieces of luggage, at the counter only permitted me two."
Pros: "Once boarded, crew was friendly."
Cons: "Flight was over 6 hours delay with no clear explanation or support given to passengers. First and last time I am flying Avianca."
Pros: "I lost my conexión to Bucaramanga because this fly was delayed for 3 hours."
Cons: "They don't inform me about the delayed flight!"
Pros: "Courteous, efficient, service from check-in through deplaning. Flight was on time, and the plane was comfortable."
Cons: "The food was below adequate, flavorless, sugar-laden and kind of strange (what was the apple butter supposed to go on?) Finally, the coffee was lukewarm and poor-tasting. This from Colombia's #1 airline?"
Cons: "Flight was overbooked they had my parents wait for more than an hour between phone calls from Miami to bogota to find out what they can do they end up giving them an stand by ticket for one of them I bought their tickets on May to be sure that they will have a good experience and not inconvenience, after express my dissatisfaction to the front desk attendance she went to speak to a supervisor and finally give us a solution accommodating them and a different flight and different airline making us wait extra 2 hours."
"I like that I have the whole line for me; didn’t have passengers seated next to me Could improve the service on board, like food could be served a little warm instead of a cold sandwich and offer more than a round of sotf drinks"
"Food was great"
"VERY inefficient check in process at MIA. As a preferred silver connect miles member, could not get into the preferred members line. When I finally got to the counter the clerk told he had to go to the gate and that I needed to get back to the line. Barely made the flight. Outrageous"
"I liked the attention at the counter and on board. Everything happened in an orderly manner. I flew with COPA in May. From Panama I flew on Thursday. I returned from Miami on a Sunday. The flight from Panama to Miami then was wonderful, but returning from Miami at the counter and boarding was a complete disaster. The operator at the counter was rude and apathetic. Because of the disorder to board we lost our spot to take off and we’re grounded for an hour. This time both ways were outstanding! I hope they continue to improve and show the same good service on weekends than the one during week days! Thank you!"
Pros: "The seats in economy were confortable. The best thing was Copa gave us seats in the second line and my family traveled together."
Cons: "Coffe service could better the experience"
Pros: "Good customer service."
Cons: "Pretty good all around."
Pros: "Nice crew"
Cons: "During the boarding process in miami my carry on was “too big” to go in the over head bin, so copa members told me I had to checked it even though I never had to check my carry on before and I needed it because I was traveling with my month and a half daughter, customer service in MIA is really bad overall for international airlines going to Latin America"
Cons: "The seats are very tight, no tv, the rest of it wonderful"
Cons: "The girl at the counter was not nice"
Pros: "The crew was very kind"
Cons: "The seats wasn’t very comfortable"
Pros: "En realidad todo muy bueno"
Pros: "The crew"
Cons: "Entertainment options were poor"
Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"
Pros: "Time and service"
Pros: "The seat very well."
Pros: "On time!"
Cons: "Everything was ok"
Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"
Pros: "Very friendly stewardess"
Cons: "Food. More legroom."
Pros: "The Seat was comfortable"
Pros: "Confortable seats"
Pros: "food really good, the punctuality was great"
Cons: "highly recommended"
Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Pros: "All services"
Cons: "Frist :Late for more than 6 hours in Miami. Second: obviously I lost my connection to Bog-Col , they give me a hotel room whithout A/C and smell like mold for that reason. Third: there is no breakfast in the hotel. Thanks for asking Kayak Bye"
Pros: "everything perfect you guys are the best"
Cons: "So, because I was 3 mins late to the gate, they made me spend another $320 for a fligh next day. I'm still in Panama city. Its unbelievable how the plane is still there, with the corridor that takes the passengers to the plane still attached to it, and they can look me straight in he face and tell me they cant reopen the door. While I'm stressfully paying an extra $320 and knowing I'm going to lose 1 whole day of my vacation in Rio because of one little detail that could be solved by opening the door and letting me in, I see the plane there sitting in the same spot for another 15-20 mins without moving. Worst company service ever. Unbelievable. I will never fly with these people again."
Pros: "It was fast ,super organize, clean plane ,very friendly staff,all this especially so early in the morning made the fly fantastic"
Cons: "MY LUGGAGE DIDNT ARRIVE. IVE BEEN UP SINCE 5am AND NOW I HAVE TO STAY IN THE AIRPORT AN EXTRA 7 HOURS IN THE PEREIRA AIRPORT HOPING THAT MY SUITCASES WILL ARRIVE IN THE NEXT FLIGHT! IM EXHAUSTED AND VERY FRUSTRATED."
Pros: "Crew members provided a great customer service to all passengers."
Cons: "A little bit old plane with screens that are shared. A particular incident of a family that were very loud and had a kid that threw up made the flight uncomfortable."
Pros: "Excelente servicio, a tiempo. Ayuda para un abordaje rapido, ya que habia mucha gente."
Cons: "Una de mis maletas fue abierto y me parece peligroso, ya que por dicha traía candado en la parte grande. Esto puede tacharlos de compañía no segura."
Pros: "Food and beverages were good and free of charge. No embarrassing food for purchase as other airlines."
Cons: "Lack of in-flight internet connection and no power outlets for charging devices on board."
Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."
Pros: "the plane and the service"
Cons: "the airport don't have service in early morning, every store was closed"
Pros: "On time"
Cons: "lousy food, slow boarding. I had a sick passenger sitting next to me - I was worried about getting sick.."
Pros: "Service, commitment, being valued as a costumer, and that there is a female pilot in the flight Panama-Pereira."
Cons: "Not having money enough to travel more often with this company and crews."
Pros: "all the service"
Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."
Pros: "luggage politics"
Pros: "Fast boarding"
Cons: "The snack/breakfast"
Pros: "Modern aircraft and good service"
Cons: "Leg room on the flight was cramped"
Cons: "I expected Kayak application and Copa Airlines to advise travelers that they need a visa to Venezuela before expending $1030 on an airline ticked. I cold not travel because I was missing my visa to Venezuela. The visa requirement for US travelers is recently implemente this past February and many people dont know about it. This should be published before people buy their tickets!!! Thanks, E. Vazquez"
Cons: "They didn't have coffee or tea"
Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"
Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"
Pros: "The crew was very friendly, and the food was the best I've had on a plane trip."
Cons: "Latam could be better if permit that customer can change the sit at check in."
Pros: "The crew was very professional and we the customers were very happy to have this team"
Cons: "None it was a great flight"
Pros: "Crew had christmas ware on."
Cons: "Food did not taste good. Better wine."
Pros: "Foot rest in coach"
Cons: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"
Pros: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"
Cons: "Not to overbook the flight"
Pros: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Cons: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."
Cons: "No food just a cookie"
Pros: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Cons: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"
Pros: "On time"
Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."
Pros: "Entertainment and extra seats everywhere"
Pros: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "The pilot arrived 1.5 hours late and my bag was out on another flight, further delaying me. Terrible."
Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."
Cons: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."
Pros: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Cons: "nothing the trip was great."
Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."
Pros: "it was a very nice and pleasant trip!"
Pros: "entertainment and flight attendant"
Pros: "The crew welcomed us on board the night of December 31st. They celebrated New Year with us and created a comfortable and celebrative atmosphere. Amazing service!"
Pros: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Cons: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"
Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."
Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"
Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."
Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"
Pros: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Cons: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"
Cons: "Delayed by 3 hours"
Pros: "Had pillows and blankets"
Cons: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"
Cons: "Comida, al llegar a mi ya no habían opciones."
Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."
Pros: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Cons: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."
Pros: "I like the fact that LATAM is part of the One World alliance"
Cons: "The check-in process was chaotic and they have lost my luggage even though it was a direct flight."
Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."
Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"
Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "muy amables"
Cons: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"
Pros: "Entertainment, service, food"
Cons: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."
Pros: "There is nothing that I liked"
Cons: "Having flown with LAN multiple times the only time you receive good service is when you fly in Business Class. Recently I have been flying economy and from the moment checking in to leaving the plane is a terrible experience. I have had on numerous occasions when checking in at the airport that I was lied to regarding the seat I was in. Or there was more than one person with the same seat. Food and the wine is awful. I would not even eat it if I was starving. When flying the overnight/ morning flight they leave the cabin lights on pretty much the entire way, their excuse is that they need to serve dinner, but who serves dinner at 0500 in the morning anyways. My last flight I asked if I could borrow a pen, and they told me they do not give out pens to customers. I will never fly LAN again except for business class. On American Airlines they are a lot more friendlier. Also a shame that they do not have a way of recognising the people that fly with them frequently, I have flown with LAN 10 times in the last 12 months. They have a bad attitude."
Cons: "Lost baggage. !!!!"
Cons: "I have a very bad experience. The first flight was delayed, so many people including me missed the connecting flight. They kept us till 2AM at the airport and made us take out all our luggage before taking us to a hotel. Then, there was a Flight leaving the same day at noon, but instead of acommodating us there, they made us wait till 11:59 PM for the next flight. They told us that it was a direct flight as it was initially scheduled from Lima to La Paz, but that was not true as we had to stop in Santa Cruz first. To sum up, there was a 28-hour delay in total. I was supposed to get to La Paz on Jan. 28 and ended up arriving on the 29. No explanations were given, but it is clear that they oversold as all flights were full. Avoid this airline if you can."
Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."
Pros: "Flight was on time and the crew was polite"
Cons: "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. And passengers already had dinner. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. It would make a lot more sense to serve breakfast instead of dinner. By the time we landed at 6:10 am, nobody had time to sleep but one hour."
Pros: "The flight was excellent"
"Wasn’t allowed to get on the flight even though we made it to our connecting gate 10 minutes prior to the scheduled departure."
Pros: "The flight crew were very nice. I needed help boarding and departing, and they were there every step of the way."
Cons: "Not very much room, no alcoholic drinks available, couldn’t connect to WiFi for inflight movie."
Cons: "Getting all my luggage. Allowing my wife and I to sit together"
Pros: "Excellent service."
Pros: "The crew member was not helpful with my need at all and just ignored my request to change my seat (which was empty). I am very disappointed and had a bad experience!!"
Cons: "The crew needs to be helpful and be courteous."
Cons: "Flying on a different airline"
Cons: "Missed my connection due to excessive delay at Heathrow"
"The had more than one hour of delay"
Pros: "It was comfortable"
Cons: "Everything was good"
Cons: "Everything. Major delays lost vacation times"
Cons: "It was a six hour flight. It would have been great if they Offered a second drink."
Pros: "Hard product in first was good for domestic first"
Cons: "Crew wasn’t terribly friendly. Nothing to drink until 30+ minutes into flight. Allowed crash pax to use first class lav. I pay more so I don’t have to share with so many ppl. Lav was gross 1.5 hrs I to flight."
Cons: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."
Pros: "No problem with the flight itself"
Cons: "Fewer gate changes"
Pros: "Attention, and flight"
Cons: "Seat I don’t like to seat in the middle"
Pros: "not much; very crowded; feel bad for the crew too;"
Cons: "put more flights and give people some room; or put less seats; over booking and over crowded flights are not fun. basically, i am expecting some improvement either from you or from other companies"
Pros: "The flight"
Cons: "I could’ve actually received headphones coming and going"
Cons: "Food option to purchase"
Cons: "The cabin was to cold 🥶"
Cons: "Seats on American are tight with very little leg room, otherwise great crew and in-flight services!"
Cons: "Sick joke of an airline they treat you like cattle even in first class if you can even call it that. It’s more like premium economy and the staff is not friendly they act like they are put out when you ask for anything."
Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Cons: "It’s was a great experience thanks to all who made it possible blessings to all."
Pros: "Crew was very sweet!"
Cons: "Plane was much warmer than any flight I’ve been on - lots of people visibly sweating (don’t know if any others complained besides me). Seat was pretty uncomfortable (17D)"
Pros: "Crew was good. Seat were comfortable."
Cons: "Don't charge for wifi. It should be free."
Pros: "The snacks"
Cons: "They put WAY too many people on one flight, during Covid it just is not safe"
Cons: "Communication. I cannot speak with anyone at flyus about a refund. Qatar airways denied boarding to ALL passengers heading to Saudi Arabia, I was left stranded in Dallas, and could not contact ANYONE."
Cons: "My bags were missing"
Cons: "Better service, quicker boarding, more comfort and overall everything needs to improve"
Cons: "Seat comfort"
Cons: "Food and drinks"
Cons: "No masks"
Cons: "Early morning flight. Sat near front cabin. Could not sleep as crew was talking the entire flight."
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Cons: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."
Cons: "My screen didn't work the whole flight. Cabin staff had to be asked 3 times for help and didn't respond at all to first call of bell. No check back to see if problem resolved. They allowed a man with 2 mask vents on the plane despite having said there not allowed."
Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Pros: "The crew was friendly and helpful"
Cons: "The flight was not socially distanced"
Cons: "The flight was not socially distanced"
Pros: "Short swift flight"
Cons: "The way the plane was boarded took a long time for such a small flight"
Cons: "Too crowded for this isolation time also the guy across the aisle from me (about12 inches away) took off his mask as soon as he sat down and did not put it on until he got off. The flight attendant said NOTHING. You can do better."
Pros: "Crew was attentive and accommodating for seats due to virus."
Cons: "Delays could've been prevented or let passengers know, instead of being on the plane for 2 hours without moving."
Pros: "Getting off. Entertainment system."
Cons: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
Cons: "I am very disappointed with my flight this morning on American Airlines 1533. The crew did an excellent job. The issue, however, is the media AA chose to play at 8:30am. The NBC show that was playing on every overhead TV on the flight featured a woman being sexually assaulted by a man, someone being bludgeoned with a piece a wood until they lay unconscience in a pool of blood, and woman with a gun to her head as she’s being yelled at by multiple men. I was flying with my three year old son. Why on earth is it necessary to show this tv show (or any show that has mature/adult ratings) on a flight that is obviously going to have audiences of all ages? Our flight had a dozen or so children and when you show prime time trash on the overhead TVs, it’s really tough to keep kids from looking forward the entire length of the 2 hour flight so they don’t watch a woman being raped, a man being beaten, or someone being held at gunpoint. I am traveling on behalf of the US government so I didn’t have to pay for my ticket. I did, however, pay for my 3 year old son to accompany me on the flight and I am wholly unsatisfied with the AA team responsible for choosing in-flight ‘entertainment.’ I’m not sure if NBC pays AA to feature their shows or AA has to pay NBC for the pleasure of featuring their trash but either way, what in the world are you guys thinking?"
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Plane was newer, had TV/interactive entertainment centers in the back of all the headrests. Crew on board was polite, cheerful, & friendly. Excellent service from the on board staff. Plane had WiFi & plug ins to charge/use items"
Cons: "Almost missed our flight home because American Airlines lost/screwed up our round trip tickets. We were not able to check in quickly or efficiently, & service was appalling, staff was either poorly trained or uneducated. We tried using the kiosk to check in, to avoid the long line. That didn’t work, so we found help. They told us to retry, wasting time, finding out what we had already informed them of. They passed us off to another gate/service counter, who’s line was closed off. So we had to duck the divider. They then redirected us to the kiosks after we informed them it couldn’t find our reservations, so they tried (wasted more time) failed & sent us back to the line we were already in. After that wait we talked to the person at the desk, who also couldn’t find our reservation. They said “I don’t know it’s not in here, what do you want me to do?” I had to tell them to call a manager to get it fixed, we were going to miss our flight. They called & found the problem, then at 3:15ish reissued us tickets for our 3:30 return flight. Still had to get through TSA! There was also NO phone call to hold the plane or to arrange an airport people mover cart. They talked with the TSA agent who told us to go 2 checkpoints down where the line was shorter. So the American Airlines attendant told us to run. Turns out in Miami Airport there is almost a quarter mile of poorly labeled counter space. Went through TSA having 12 min before our reassigned flight left. TSA was helpful, & did their best to get us through quickly. We were then informed we were near gate 22 & our gate was 3, so rushing down another concourse we barely made our return flight home. Where we were forced to check our carry-on. My girlfriend was crying, we were sweaty (from hustling when we never should of had too), hungry, embarrassed, enraged, & not sitting together for our 3+ hr flight! Unacceptable after a 4hr drive to the airport in traffic & returning the rental car at 1:40!"
Pros: "flight crew on my way to BWI were great!!!"
Cons: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."
Cons: "Again American Airlines was LATE. It was boarding time and no agent was at the gate. 10 minutes past boarding time the screen shows that the flight is delayed 25 minutes... but wait, there is still no plane at the gate! After 45 minutes the plane arrived, again had to be "cleaned" and prepared for flight back to SF. Customers were told the flight was delayed because Air Traffic Control issues in SF, but there was no plane in sight... Again I felt we were being lied to. The plane was filthy with garbage everywhere still. I will never fly American Airlines by choice!"
"I guess my comment is on the extras and as they charge for it, you know is a low cost service, but the extras or unknown could be charged at a much normal rate."
Cons: "The baggage it wasn’t included in my ticket so the prices was more expensive also the reservation was a big problem with your company kayak never show up my ticket in the aerolínea."
Pros: "Check in at the airport was very helpful"
Cons: "Customer service at the airport is terrible, had a hard time with two employees with attitude and poor customer service"
Pros: "Puntuality the most"
Pros: "Seat uncomfortable. Crew okay. No space"
Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."
Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"
Cons: "Seats more comfortable, please!!"
Cons: "Waiting time"
Pros: "Not at all!"
Cons: "Worst experience ever!"
Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"
Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."
Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"
Pros: "On time"
Pros: "The crew was helpful."
Cons: "The flight was delayed"
Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."
Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."
Pros: "Excellent service!"
Cons: "Excellent service!"
Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."
Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"
Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."
Cons: "The only airline that charged me for a damn backpack"
Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."
Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."
Pros: "i arrived"
Cons: "extra fees"
Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."
Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."
Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."
Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"
Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."
Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."
Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."
Pros: "Fast, good service."
Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."
Pros: "Just shat you expect from a low cost airline company"
Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"
Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."
Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."
Airlines flying from Miami to Pereira have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Miami to Pereira
Masks required on board, masks provided on flights from Miami to Pereira
Social distancing seating
Middle seats unavailable to book on flights from Miami to Pereira
Testing for antibodies, testing for symptoms for flights from Miami to Pereira
Waiving of change fees. Search flexible flights from Miami to Pereira