Find cheap flights from Michigan to Paris Orly Airport

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Find cheap flights from Michigan to Paris Orly Airport

Round-trip
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Washington (WAS)
Paris Orly
Mon 11/30
Mon 12/7
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Low season

January Best time to beat the crowds with an average 7% drop in price.

High season

December Most popular time to fly with an average 32% increase in price.

Average price round-trip

$407 (avg. price over the last 2 weeks)

Good deal round-trip

$228 or less

Good deal one-way

$173 or less

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Top 4 airlines serving Michigan to Paris Orly

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,798 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "NA"
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"

Pros: "Just ok"
Cons: "update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC"

Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"

Cons: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."

Pros: "Everything"
Cons: "More choices for the meal menu"

Pros: "Great seat and always on time."

Cons: "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."

Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."

Pros: "On time"
Cons: "Flight attendants not friendly"

Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."

Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."

Pros: "The crew was polite and welcoming."

Pros: "They didn’t want to help"

Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Cons: "Late departure"

Cons: "Delta One screens are a bit small."

Cons: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."

Pros: "Movies were good, once in flight it was a smooth ride"
Cons: "Communicate better during the delay"

Pros: "They did get to reschedule me on both my flights, but lost my bag."

Pros: "It was a quick service"
Cons: "Better food"

Pros: "Quick easy flight"

Pros: "Not very crowded"
Cons: "Nothing"

Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."

Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."

Cons: "Late boarding and take off with no explanation."

Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"

Pros: "No issues with the flight. All went as planned."

Pros: "We got before time scheduled"
Cons: "We paid full price and we got a service like Low cost flight.they ask us to pay for first luggage When we paid more then 800 Dolar to flight from México to New York"

Cons: "Terrible baggage check and security lines (even Pre-Check!) at JFK Teeminal 1 (AirFrance)."

Cons: "It was a smaller airplane."

Pros: "I don’t know what Delta could have done better on this two leg flight from Albuqueque to Miami via Atlanta . Yes we were in First Class and it was a (groan) 6:05 AM flight which meant that we were probably on time. But Delta’s 737-900 (to Atlanta) was very comfortable, the crew did everything well and the breakfast was quite good. (Make sure you try the quiche). We had the same crew on the next leg to Miam, who were surprised and gave us a warm welcome. There were only snacks in 1st for that short segment, but they were all we wanted."
Cons: "Air turbulence over the Midwest storms."

Pros: "I loved that I was able to get home! The crew was nice."
Cons: "It was very very warm in the plane. The entertainment unit was lacking."

Pros: "Flight team were wonderful!"

Pros: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."

Pros: "We landed"
Cons: "No drinks served , could not leave our seats , 2 hr flight turned into 3 hrs"

Cons: "Both Delta planes were too warm. My fingers were sweating, which is a first."

Pros: "Loved that they had access to connecting info on board"

Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"

Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Cons: "N/a"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."

Pros: "Awful"

Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."

Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"

Pros: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pros: "This time the tea was nice and hot!"

Pros: "Crew aware of my children's nut allergy and chose not to serve"
Cons: "Coffee horrible"

Pros: "Crew was nice. Free wine. Lots of great entertainment choices."
Cons: "I do not like that when you book through Kayak you cannot choose seats on Delta. Is there anyway to do this?"

Pros: "The crew positive attitude"
Cons: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"

Pros: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."

Cons: "Breakfast/snack is very bad, but no airline provides anything decent."

Pros: "Everything was excellent"

Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Pros: "delay of 2hours caused by disturbed person poor crew reaction no info to other passengers"

Pros: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Cons: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."

Pros: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Cons: "The seats reclined too far making me uncomfortable."

Cons: "Another snack midflight."

Pros: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Pros: "The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA."
Cons: "The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil ."

Cons: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Cons: "No WiFi, seats had no cushion"

Cons: "flight was late and we missed our connection."

Pros: "Crew was very friendly. Seats are comfortable."
Cons: "The in-seat entertainment center did not work well - it was slow, glitchy, and needed to be rebooted on multiple occasions."

Pros: "service much better Dennis was excellent and attentive!"

Pros: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Cons: "N/A"

Pros: "The service was impeccable"
Cons: "It was a bit warm"

Pros: "Monitor in front of me did not work during the whole flight."
Cons: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Pros: "Left on time, arrived on time. Efficient service."
Cons: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."

Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."

Cons: "Boarding and take off was very delayed for a flurry ,this delayed my connection and made my total trip awful.i was traveling with a kid but still given last seat .Food was okay and crew was helpful. After having travelled to US lot of time I felt this trip was very tiring and frustrating."

Pros: "New aircraft, clean, comfortable"
Cons: "On time"

Pros: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Cons: "Because my first flight took off late, my luggage didn't make it on this flight. It was not waiting for me at customs and I didn't get it until several days later."

Cons: "I wish boarding by Priority was better organized"

Pros: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Cons: "No USB charge ports and no seat back video. They only have movies from Sony."

Pros: "Efficient boarding, friendly crew."

Pros: "First leg got cancelled and missed all connections. So frustrating!"
Cons: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."

Pros: "SEAT COMFORT CREW ALL AROUND BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"

Pros: "Their service is excellent on board ."

Pros: "Efficient loading. Flight was on time. Nice crew."

Pros: "The crew was very nice. I had an exit row so plenty of leg room."
Cons: "It was a short flight so it didn't really néed food and didn't have entertainment. They hand out pretzel mix, not something I can have (celiac). Doesn't matter on a short 1 hour flight."

Cons: "The 1-star responses correspond to N/A. Mt flight was :30."

Pros: "Crew very attentive"

Pros: "The very gracious crew kept coming by with drinks and snacks, as well as lunch and dinner (in coach).The entertainment system is top notch, with a few dozen movies, lots of TV shows and more, with screens for each seat. The only complaint is that there's not much space between seats, so that when the person in front of you leans back, things can get tight. On the plus side, the bathrooms are downstairs (down a short staircase) and there's plenty of waiting room, so you don't get the usual congestion. Overall, a wonderful experience for an intercontinental flight."

Cons: "Seating was incredibly uncomfortable and cramped. Legs were in pain after the flight. Not enough beverage service for such a long dlight."

Pros: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."

Pros: "In flight entertainment"
Cons: "Seat pitch"

Pros: "Loved the business class upgrade"
Cons: "Lack of food choices even in business class"

Pros: "I enjoyed the flight and the movies."
Cons: "I didnt like the crew, they was very caold and not pleasant at all. didnt like the food."

Cons: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."

Pros: "Very organized,professional ,nice.."
Cons: "Was delay a little bit,but this is not problem"

Pros: "Lufthansa always has good service and amenities"
Cons: "I believe it is Lufthansa's responsibility to move my seat if I am seated next to someone who is taking up more than half of my seat for an 11 hour flight"

Pros: "courteous crew, clean equipment, right temp"

Pros: "Nothing"
Cons: "This was a United flight from SF to FRA. The food tasted horrible and I didn't eat any of it. Green Tea ice cream is a very unique flavor that not everyone likes. What's wrong with vanilla or chocolate, a more neutral, well-liked flavor? The dinner was over spiced and looked unappetizing. The breakfast look like someone threw up. I hate to sound so negative, but it was really awful. The flight, itself, was fine. Nice crew and smooth trip."

Pros: "The friendliness of Lufthansa's staff is second to none"

Pros: "On time"

Pros: "The atendió"
Cons: "El embarque"

Cons: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Pros: "Everything"
Cons: "Nothing"

Cons: "Personal very rude no manners to answer Questions or direct people."

Pros: "Modern screens and seats"
Cons: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Pros: "The crew was really nice. They were friendly and genuine."

Cons: "More leg room"

Cons: "Still waiting for luggage 2 hours after arriving."

Cons: "More space is needed for legroom."

Pros: "The flight went as expected. there were no surprises."
Cons: "?"

Pros: "not enough leg room. Tray too small."
Cons: "the above"

Pros: "It was fine."
Cons: "Seats are a little crammed."

Cons: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."

Pros: "Good legroom."
Cons: "Disorganized boarding."

Pros: "It was my first flight with Iberia - I was very pleased with the entire experience."

Cons: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("

Cons: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Pros: "Boarding, on time"
Cons: "Not much room in seats. Especially if sest in front gets reclined."

Cons: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."

Pros: "I liked my flight to Mallorca with BA"
Cons: "I didn’t like trip from Mallorca to SFO via Iberia."

Pros: "Crew was very helpful"
Cons: "Food could've been better"

Cons: "Few minutes late. Which caused us to miss our main flight. Still have no luggage. Why would flight like that be scheduled so close together. Impossible to accomplish after going thru customs."

Pros: "Other than that I landed safely. Nothing"
Cons: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Pros: "Heathrow Airport has a lot of stores to keep you occupied"
Cons: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"

Pros: "The staff was rude and not helpful. Check in was below standard."

Cons: "movie selection very poor"

Pros: "On time dép and arrival"

Cons: "5 hours delay"

Cons: "The flight was cancelled at the last minute due to a hurricane. Both British airlines and Iberian airlines posted conflicting information as to the flight cancellation, hence affecting hotel reservations and proceeding flights. The whole process has been a nightmare. I will have serious reservations booking future flights with either airline. Very disappointed !"

Cons: "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."

Pros: "Attention and FOOD! Although it was a very small brunch it was amazing!"

Pros: "The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags."
Cons: "The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same."

Pros: "Overall everything was fine. AA airport crew in St. Louis was amazing helping me with a mistake in communication"
Cons: "My flight itinerary was changed I received no notification of this change. Lost my flight. AA airport crew saved the day"

Pros: "Nothing in particular"
Cons: "Nothing"

Cons: "Average"

Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"

Pros: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Cons: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."

Pros: "Thanks to British Airways . I lost one bag .. But they sent it to my home Outstanding service and quality performance Thanks for all"
Cons: "Notthing"

Cons: "Seats are tiny. No legroom."

Pros: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Cons: "No free snacks were provided on this flight."

Cons: "I am still waiting for my luggage."

Cons: "Food Bording Confort"

Pros: "Nothing"
Cons: "There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again."

Cons: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."

Pros: "Iberia flight frim Barcelona ti Madrid my bags dis nit arruved. Now I am in Puerto Rico and my bags still lost"
Cons: "Iberia flight frim Barcelona ti Madrid my bags dis nit arruved. Now I am in Puerto Rico and my bags still lost"

Pros: "It got me where I wanted to go."
Cons: "15 minutes late arriving which made connection tight. Very little legroom."

Cons: "Missed flight. Was difficult to find a new flight to NYC. They were finally able to get me on an Air France flight from CDG many hours later. I had to pay the bus fare from Orly to CDG out of my own pocket, and took over an hour to get there. They refused to compensate me in any other way."

Pros: "Got my vegetarian meal which was good"
Cons: "They lost my luggage on my return flights which ruined my holiday"

Pros: "I LIKE EVERYTHING FROM IBERIA, IT'S A REALLY GOOD COMPANY AND I HOPE THEY KEEP GOING LIKE THAT, AND ALSO HAVE A GOOD AND REASONABLE PRICE.."

Cons: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Pros: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Cons: "More food , comfortable seats"

Pros: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"

Pros: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Cons: "Train the staff to be nice and pleasant"

Pros: "Price"
Cons: "Use jet bridge instead of bus gate"

Cons: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"

Cons: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."

Cons: "My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!"

Cons: "Incoming Delayed & outbound delayed 2 hrs as a result"

Pros: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Cons: "The food could have been better."

Pros: "Great flight"
Cons: "All great"

Cons: "The headphone situation was confusing and no charging ports Fairly comfortable for an older plane"

Pros: "the crew was very helpful and friendly"
Cons: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Pros: "The crew was generously serving me and the price was more reasonable than any other."
Cons: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

Pros: "Crew service was excellent, food even hetter"

Pros: "Good vegetarian meal. Great price."
Cons: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."

Cons: "I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining."

Cons: "Everything was good"

Pros: "Planes clean and in good condition."
Cons: "Crowded and late departure."

Pros: "Everything about the flight was great."

Pros: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."

Pros: "All except for service to handicapped."
Cons: "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Pros: "The stewards and stewardessen were very professional and friendly"

Cons: "The worst airline"

Cons: "Nothing meal was fine , flight on time, good experience."

Pros: "Anything I liked feels inconsequential."
Cons: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."

Pros: "Very friendly personnel at gate."
Cons: "Arrogant crew. Hid in galley behind curtain for most of the flight. For several hours not even the offer of a cup of water! No possibility to charge electronics in economy class. Charge of $ 75.00 for first bag on an international flight?!? We're not talking about a budget airline, but THE airline of Portugal!"

Pros: "Of no change is BULLSHIT"

Pros: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Pros: "There was good variety of films and food was decent."
Cons: "(1) TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note. (2) The boarding process took forever. They made us line up about 45 minutes before we actually boarded. So we were all standing around as opposed to being seated in waiting area. We did not board until after our take-off time. (3) Seats were really tight, uncomfortable and don't recline much."

Cons: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."

Cons: "The terminals they use have no express lanes for biz travel. Very stressful particularly if short layover time."

Pros: "Nice little snack, horrible coffee"
Cons: "LATE"

Cons: "2 hour delay for a 30 minute flight. Really?"

Pros: "Nothing."
Cons: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Pros: "Boarding was excellent. Flight was relatively smooth."
Cons: "Seats in economy were uncomfortable. Food was fair, at best. Wine was offered with dinner(a plus) but only once."

Pros: "Was able to sleep most of the flight and we took off on time"
Cons: "Checking a bag took almost an hour."

Pros: "Some staff were helpful"
Cons: "To start off our trip we weren't allowed to get on the plane until an hour after our boarding time. After we were allowed on, the air conditioning was not working and continued to sit on the tarmac not even leaving our terminal for another two hours. Within this two hours there were many elderly people asking for help and one specific gentleman whom was in his late 70s, informed the people around him that he had a pacemaker was pleading to get some air conditioning to the point where 6 people on the airplane were fanning him off. It was 90 degrees in the airplane and we had been sitting in the plane without any help even pleading with the attendents to let the elderly off so they did not pass out. Once we reached the 2 hour mark without any ac the gentleman in his late 70s was beginning to lose consciousness and many people had to call the emergency services, and the crew on flight TP214, tried to tell us everything was fine while the plane was pulling away from the terminal ... as they were giving the man oxygen, even though the elderly gentleman had lost the ability to communicate verbally and was about to pass out. They had to pull the plane back off the tarmac fully delaying us 3 hours in the process making us miss our other two flights. Once we were finally in the air for the 6 hour flight our entertainment system was not working so we were left to twiddle our thumbs for the remainder of the trip. It really ruined what seemed to be an exciting trip and I highly doubt we would ever take TAP Portugal ever again or recommend it to anyone no matter the price."

Pros: "Lovely crew, nice breakfast, ON TIME!"

Pros: "Free blanket, pillow, headphones, and wine! Flight was on time, no one weighed or measured carry on bags."
Cons: "Tight seats for an international flight!"

Pros: "My wife needs help getting around but they placed us in the last row. No leg room again either. The crew was understanding and helpful."

Pros: "Efficient, courteous flight attendants"

Pros: "Treat like a guest 2 great meals."
Cons: "Nothing"

Pros: "Both meals very nice. Crew members pleasant"
Cons: "Food served a bit late"

Pros: "Short flight & delayed departure, but arrived in time to make our connection. Crew helpful."
Cons: "Madrid Airport security check opened all carry-on baggage and containers with medications."

Pros: "None"
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Pros: "arrived on time"
Cons: "baggage fee for 1 checked bag"

Cons: "Sandwich served was a bit bleak but it was served with a glass of wine!"

Pros: "Everything was perfect. More than I expected and would certainly fly with them again."

Pros: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Cons: "Nothing"

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