People who help me with my 87 year old mother we extremely thoughtful.
I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!
The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.
Boarding goes quick, nice seats in economy comfort
No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.
Can’t think of a thing on this flight.
Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.
Not enough room for my legs, I was uncomfortable.
Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight
No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!
Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....
Flight got canceled for over a week.
Great staff. Arrived very early. Smooth flight .
Food was slightly over cooked
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