Terrible service. Flight delayed (two hours).
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
flights delayed overall
service. flights were delayed and they said there was nothing they could do
it was very punctual and easy to get around.
We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
The crew are always excellent.
The entertainment screens did not work in my seat and my wife's seat.
We didn’t crash
Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip
|Flights Arrive in||Washington Dulles Intl|
|Flights Depart from||Midland Intl|
|Airlines||United, American Airlines|
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