On time and professional boarding. Comfortable flight and friendly flight attendants.
Nothing to say.
Never made it and they knew several people were still in customs
Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!
Crew was nice. Lufthansa crew is usually good, so no complaints.
Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate.
Very professional and nice crew. Clean and new planes.
Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on.
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
newer plane, good staff
need better and more food options, more often
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Comfort economy well worth the extra.
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Milan Malpensa (MXP) Italy
Detroit Metropolitan Wayne County (DTW) United States
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