|Flights Arrive in||Paris|
|Flights Depart from||Milan Malpensa|
The crew was great and the flight itself was fine
The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half.
The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.
I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.
I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019.
The seats would recline too far so that people behind would get their range of motion uncomfortably limited.
The plane wasn't totally booked and very clean
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