Pros: "They crew were super amazing the food was delicious"
Cons: "Well I’m tall and I was having a little trouble sleep"
Cons: "Three hours departure delay from Munich to SFO"
Cons: "Excelente fly"
Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"
Pros: "Flight was in time with no delays. Arrived in Germany early!"
Cons: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"
Pros: "Nice crew. Smooth and quick ride which is perfect. No entertainment system or food so cannot comment."
Cons: "Worst airport to board from (Tegel). Waited 30 minutes for luggage in frankfurt airport. Unacceptable luggage handling (may related to airport in Frankfurt)."
Pros: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Cons: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."
Pros: "Quick flight. O ly 2 people per row. Bags did not get lost"
Cons: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."
Cons: "Flight was delayed more than 1 hour 30 minutes"
Cons: "See problem with the KAYAK reservation above."
Pros: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Cons: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."
Pros: "Flight on time. When you are able to get a hold of flight attendants, they do take note of your requests."
Cons: "Entertainment kept freezing up and needed reboot. Crew didn’t answer to the call-for-attendant signal"
Pros: "Flight was comfortable and quick."
Pros: "Was not allowed on flight"
Cons: "When I missed the connection from the first leg of my flight and purchased the ticket from that leg to finish my itinerary, Lufthansa cancelled ALL of my return tickets. Both Lufthansa and my travel agency pointed the finger at the other and I had to purchase another $1000 ticket to get home. There was no cancellation emails or any notification. I didn’t know my tixkets were cancelled until I was trying to check in. Worst experience ever!!"
Pros: "Nothing"
Cons: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Pros: "flight was on time"
Cons: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."
Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"
Pros: "A couple of flight atrendants were civil"
Cons: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."
Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."
Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
Pros: "A340 was not the A380 but very nice. Had isle seat and seat next to me was open making for a very comfortable flight."
Cons: "The boarding process is a bit messy. While the lines went fairly fast, the "line" to board by section was all over the place. Would be better to simplify the process and board by groups or at least have a better way to line up"
Pros: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Pros: "Rebecca was quite pleasant and also pleasant-looking."
Cons: "Rebecca didn't take me home with her. I'll try harder next time."
Pros: "Short flight"
Cons: "Very late, rebooked to 8 hours later but told to try standby 3 hours later, hold up all my time and person who picked me up's time. He even had to drive back and forth between home and airport twice each time took him 3hours"
Cons: "My plane was non existent and put me on a time crunch for connecting flight."
Pros: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Cons: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Pros: "Short flight, so food, comfort, entertainment not as important"
Cons: "All flights on Lufthansa, coming and going, were late in take off. We missed a connecting flight on the way to our vacation."
Pros: "Great services and very good food."
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Pros: "Everything"
Cons: "Was not poker game :("
Cons: "It turned around and we were stuck in Frankfurt for the night."
Pros: "Short flight so it was good"
Cons: "Everything was good"
Pros: "The staff and crew were very nice and professional."
Cons: "There wasn't any entertainment options for this flight."
Pros: "The cabin crew were well trained, hospitable and efficient. The young lady assigned to our section of the aircraft worked endlessly to address the needs of passengers, and remained extremely pleasant and often humorous, throughout the passage."
Cons: "The boarding process unnecessarily was long and hot. We stood in the jet ramp line for nearly 15 minutes before entering the aircraft. There was no ventilation and the air was tepid. The seats were smaller in Economy Class than on competitor carriers. The lavs were unattended to during the 7 hour flight and, consequently, were filthy during the last hour or two. The food was mediocre, at best, but at least the cocktails were not an upcharge. Enough alcohol can make just about any food palatable."
Cons: "Limited space"
Pros: "Fast on ant off"
Cons: "Not enough hip or leg room which is somewhat usual, but recent flights with United are much better"
Cons: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."
Pros: "Much better than lax to frankfurt"
Cons: "Too much walking from one gate to another. Seemed as if I walked the whole airport."
Pros: "The whole flight was very comfortable"
Cons: "all the food relied on bell pepper for flavor. Bell pepper is highly overrated"
Pros: "The flight attendants were very friendly and attentive. The flight was very smooth."
Cons: "My seat back was not easy to keep in the reclining position."
Pros: "Short"
Cons: "Very bumpy. Not a good flight"
Pros: "Plane0was on time and they served us a very tasty sandwich."
Cons: "Nothing"
Pros: "I liked everything else except the seats.The in flight entertainment had good decent options. Boarding happened on time. Staff was friendly. Flight reached on time. Food was decent for a vegetarian."
Cons: "I had a very comfortable sleep in this night flight due to the seat. Very little leg room, I got the last seat of the mid section which didnt recline much. I couldn't hold a comfortable sleeping position all through the night which made me come out with a negative feeling."
Pros: "Cofe for free in Frankfurt airport"
Cons: "Luggage I got wet, my suit in too"
Pros: "Great service, food, crew."
Cons: "All was fine - more room on the short flight than the intercontinental flight."
Pros: "I was fortunate to have a complete row (3) seats for myself; the plane was new and in excellent condition. All the staff was courteous and helpful."
Pros: "Everything great"
Cons: "Nothing"
Pros: "Loved the flowing wine and choice of 124 movies! Was served a pretty good gluten-free meal and Baileys for desert! Will definitely fly Lufthansa again!!!"
