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MKE — Italy
Dec 23 — Dec 301
Round-trip
1 adult
Economy
0 bags
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Fri 12/23
Fri 12/30

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Latest Italy Flight Deals

Best round-trip prices found by our users on KAYAK in the last 72 hours

MOST POPULARRome
1 stop from $624
Milan
1 stop from $511
Naples
2+ stops from $661
Florence
2+ stops from $759

Good to know

Low season

February

High season

February

Cheapest flight

$351

Average price round-trip

$941

Good deal round-trip

$561

Good deal one-way

$1,400
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from Milwaukee-Mitchell to Rome Fiumicino
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Italy

  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be June and July. The cheapest month to fly to Italy is February.
  • Morning departure is around 22% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Italy flights

Top 5 airlines serving Milwaukee-Mitchell to Italy

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 31802 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

Haven't flown Delta in years. Very impressed by all aspets of their service. Flight was on time, efficient crew, comfortable seating, etc. Loved the text updates on luggage, eta's etc.

Read more about Delta

Haven't flown Delta in years. Very impressed by all aspets of their service. Flight was on time, efficient crew, comfortable seating, etc. Loved the text updates on luggage, eta's etc.

Not able to connect my iPad to entertainment system.

Maybe because I finally got to New York many delays on the flight. Very disappointed that a survey wasn’t sent out on my my trip out to Milwaukee on August 5-6 debacle. Which flight stranded on tarmac 4 hours then couldn’t get a straight answer to book a flight to Milwaukee. Spent 4-5 hours trying to get flight to Milwaukee no sleep then to finally get a flight with only 2 hours of sleep . No answers why prey flight was canceled and no help at JFK GETTING LUGGAGE & REBOOKING FLIGHT. . This was just the tip of the fiasco!!!!!

I gate checked my carry on bag. Upon deboarding the luggage was on the top shelf of a cart since we didn't have a jet way. I asked the man standing by the cart if he could help me get it off. He told me that i could get it off myself. I'm 72 yrs old. A little help would of been appreciated.

Pros: "Nice clean plane and every other seat being open is very reassuring."
Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"
Pros: "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
Cons: "I can’t think of a thing."
Pros: "Good flight"
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews. Good stuff."
Cons: "Good stuff."
Pros: "comfort plus really makes a difference"
Cons: "include at least 1 checked back with comfort plus or some kind of discount."
Pros: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Cons: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."
Pros: "Crew"
Cons: "Delays"
Pros: "Crew was great, comfortable and clean"
Cons: "One plane didn't have TV screens on the backs of the seats, which would have been nice for the 1 hr 45 min flight"
Cons: "Unacceptable delays"
Pros: "Attendants, food and entertainment very positive"
Cons: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."
Pros: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Cons: "Seat assignment at gate and it changed 3 times to Accommodate others."
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Cons: "Waited in the runway and then taxied forever"
Cons: "Touch screen monitor was unable to register touch, so no entertainment available."
Pros: "Quick flight"
Cons: "Nothing"
Cons: "Flight delayed on runway in NY for 90 minuted"
Pros: "Very short flight. Not much to say"
Cons: "Not much to say"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"
Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
Cons: "."
Pros: "Original flight delayed by more than 2 hours. Rescheduled and got to Bos with a layover"
Cons: "Delta rescheduled me automatically and I woudl not have found out if I did not call their re-booking center."
Pros: "Clean plane with nice navigable entertainment."
Cons: "Crew was chatty with each other & joking with one another but almost rude about serving us. Ran out of sandwiches for purchase at lunch flight & simply threw snacks at us. Made “ exhausted” comment about getting a lime wedge for a margarita & then went to rear of plane to chat with other flight attendents. Worse, we booked with kayak, but actually the delta/ Aeromexico flight was booked with vayama. When one flight changed departure time, we no longer had our great pre-selected seats & couldn’t check in online. We had to work it out with delta & then aero Mexico t. After 30 min on the phone we got the last 3 bavk row seats near the toilets & cackling, aging flight attendants. No reclining or real food made for a lousy 3 1/2 hr lunch flight. No apologies, smiles of sympathy. Just snacks tossed our way"
Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."
Cons: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Cons: "App did not work for entertainment."
Pros: "Nothing"
Cons: "I never got to Cabo. It took 2 hours for Delta to de-ice the plane in Milwaukee. Because of the long delay we missed the flight to Cabo. We asked Delta to book us on another flight to get us to Cabo today, Delta reps said nothing was available. Delta gave us a discounted coupon for a hotel in Atlanta and rebooked us on a flight to Cabo tomorrow."
Pros: "The snack was nice."
Pros: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Cons: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Pros: "Online app to watch movies made the trip fly by. Pun intended"
Pros: "Boarding was good, crew was friendly and we were on time."
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "The baby"
Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Pros: "On Time"
Pros: "The plane was not so new or good"
Cons: "The plane and the atention"
Cons: "Late taking off"
Pros: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Cons: "Board the back of the plane first"

The flight staff was nice. The pilot was a bit erratic with the plane.

It never happened. How could you ask me to write a review of something you are not aware of never happened????

Short flight, came on time.

It was not Lufthansa. It was a cramped United flight. We have health problems and had to pay $472 extra just to get a better seat. The temperature in the plane was freezing. Plus our luggage was not put on the plane and 12 days later, we still don’t have it.

Cons: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Pros: "Reliable airline."
Cons: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Pros: "Plane was in good condition."
Cons: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."
Pros: "Crew was thoughtful"
Cons: "Seats were uncomfortable and the food was not worth eating"
Cons: "Luggage did not arrive."
Pros: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Pros: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Cons: "There was no in flight entertainment. Not that was really needed it with such a short flight."
Pros: "Super service. From gate in Frankfurt to Rome."
Cons: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."
Pros: "The airline staff was great. Everyone really helpful."
Pros: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Cons: "The seat and service."
Pros: "The flight attendants were wonderful."
Cons: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."
Pros: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Cons: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."
Pros: "Good service."
Cons: "Nothing."
Pros: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Cons: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."
Pros: "wine"
Cons: "no screens"
Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
Cons: "Seems like they want to nickel and dime you for everything now..."
Pros: "It was overall a great flying experience."
Cons: "One of my connections was way too short. I almost missed my flight. I had to run!"
Pros: "Boarding was automated gates was easy."
Pros: "Once again, the in-flight crew was excellent."
Cons: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."
Pros: "There's nothing much that's positive to say about this leg of our journey."
Cons: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"
Pros: "The service to clients number one. I like"
Pros: "Served sandwiches even though 1.5 hour flight."
Cons: "Slow and unorganized boarding. Crew was not outwardly friendly."
Cons: "Lost a whole day and a half of vacation!"
Cons: "Having to go through passport control and security a second time took too much time for the connection between flights."
Cons: "Same as above"
Pros: "Nothing good to say"
Cons: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"
Pros: "Efficient crew. Quick service, quick flight."
Cons: "No negatives."
Cons: "Did not happen"
Pros: "Plane was clean, crew nice and courteous."
Cons: "Food."
Pros: "Same as above."
Cons: "Same as above."
Cons: "Short flight so no entertainment provided or needed."
Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"
Cons: "Delay for one hour"
Pros: "The crew. They made an uncomfortable flight acceptable."
Cons: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."
Cons: "My plane was non existent and put me on a time crunch for connecting flight."
Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."
Pros: "An extremely professional, attentive staff and flight crew"
Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."
Cons: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."
Pros: "Nice crew"
Cons: "Small leg space"
Cons: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."
Cons: "Lost my Baggage for 2 days."
Cons: "Breakfast was just a roll. I would have preferred eggs."
Cons: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."
Cons: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"

Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.

Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Pros: "Crew are the best!"
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "N/A"
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Pros: "Crew memebers"
Cons: "Nothing"
Pros: "Crew was great. Seats were comfortable."
Cons: "The airline lost both of my luggage suitcases."
Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "Staff were friendly and seats in business were super comfortable."
Pros: "Excellent service"
Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Pros: "great food, entertainment and seat comfort"
Cons: "nothing"
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Pros: "My seat"
Cons: "Crew"
Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"
Pros: "Great service, decent food"
Cons: "There was no WiFi on the plane"
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Pros: "Food, service, comfort"
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "Food was Fantastic, Air France the Best on Air."
Pros: "Nothing"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Pros: "Easy, fast, comfortable, no hassles"
Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "The fresh bread and cheese."
Cons: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."
Pros: "It was a 30min flight not much to say The crew on the ground really took care of us"
Cons: "Na"
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "Late"
Cons: "Late"
Pros: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Pros: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Cons: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."
Cons: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Very little crew service or friendliness.

The security check took over three hours at heathrow . The flight was two hours late and they lost our luggage. Run away very far from British Airways. They are a lousy airline.

No drinks service because the flight was so short, and there was no wifi either.

The food was ice cold and poorly selected. Staff was pleasant as usual

Landed early!

Cons: "Some of the Crew members were not covering their nose with their face masks"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Crew was amazing, very helpful and nice!"
Cons: "The touch screen for the entertainment didn't work so I wasn't able to watch or so anything"
Cons: "Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane."
Cons: "The cabin was hot for the whole flight"
Pros: "The plane was a good size for that length of trip. Free entertainment options were excellent."
Cons: "Had to pay $80 for an upgrade to be (fairly) comfortable for the flight."
Cons: "We sat in boarding in about 90-100 degree heat for over an hour. Everyone is drenched in sweat and should have never boarded."
Pros: "Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK."
Cons: "Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits."
Cons: "Small plane, forced to valet checkin carry on luggage, no drinks or snacks :/"
Pros: "emergency landing upon returning to JFK"
Pros: "After the initial delay, the female desk agent got us on another connecting flight without a problem. Second flights attendant was also great."
Cons: "They boarded the plane, only to tell us they had to de-ice, which is understandable. However, after waiting 20 min for the de-icing that never came, they made us get back off the plane because of mechanical issues. The captain/pilot was rude to the woman working the desk over the radio, to the point where she had to leave the desk and go speak to him in person (she knew we could hear everything.) That conversation is also how the whole line of people was informed that then knew about this mechanical issue since the night before, and chose not to fix it before boarding all of us. After getting to Philadelphia later than expected, we were forced to pay for hotel food that was horrible and overpriced. Only to then have our plane be delayed AGAIN because of mechanical issues, again the pilot not giving much information to the attendant she was faced by a room of 40 angry people and had no answers. The departure time slowly crawled out longer, and the only reason I knew was because of having the American app. Information/communication on all ends was poor. I usually fly Allegiant, which is notoriously “cheap,” and I’ve never had an experience like this. Happy my boyfriend has flown with American before and knew to give us an extra day so we didn’t miss the wedding we paid $800 in airline tickets to attend. Just disappointed."
Cons: "Flight delayed, interior of aircraft was deteriorating"
Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."
Pros: "The scheduled te"
Cons: "Old plane entertainment was not working properly for a 8+ hr flight? WiFi wouldn’t connect. Dingy interior."
Pros: "Routine flight. No problems noted."
Cons: "No major complaints."
Pros: "The service was excellent and the flight on time."
Cons: "The seats have been refurbished In the narrow size."
Pros: "the gate attendant was very nice as my husband was stuck in security line (I have Pre check) He barely made it, but the guy never made me feel uncomfortable or rushed. He was kind, calm and reassuring."
Cons: "Our flight attendant seemed to have a chip on her shoulder from the moment we stepped on the flight. I had a broken foot and it was difficult for me to fit my boot and personal item under the seat. Rather than assisting me, she barked commands and quickly walked away as I attempted to address the situation. - poor attitude - failed to ask if I wanted a biscuit but simply slapped one down on my tray table (I HAVE CELIAC DISEASE) - American really needs to catch up with the other airlines and offer a GF option to those of us who have immune disorders. - no WiFi"
Pros: "The crew was friendly"
Cons: "The staff wouldn't except my registration for my support animal!!"
Pros: "Entertainment, food, comfort, competence of staff, cleanliness of restrooms - all good. We were seated separately per the booking, and at the gate, the staff there managed to get us together."
Cons: "Was impossible to sleep, but that's par for the course these days. It was a full flight."
Pros: "The complementary beverage was a welcomed surprise!"
Pros: "The crew was lovely. Really nice, and did a wonderful job with the cart service."
Cons: "We ended up being deleyed about 30 minutes, in damp weather. It's not like it was snowing. Not sure why it took so long. B/c of baggage charges now everyone brings a carry on. This seems to slow the process of boarding as know passengers are asked multiple times to check baggage (for free, which is the one nice thing) before boarding b/c the overheads will be too full. Group 6 which I was in seemed like it was just the rest of the plane. Super busy, took me forever to get to my seat all the way in the back. Why don't airlines reverse board? People sitting in the back should board first. I feel like this would save so much time."
Pros: "Nothing to like. If I could give them 0 stars I would"
Cons: "Tight connection from our previous flight yet the counter folks were rude and rushed us. My daughter is obviously 7 months pregnant. Because our connecting flight left milwaukee over an hour late, we had no time to even grab a sandwich, no problem we will buy food on the plane. Wrong! The food is was gone so quickly that by the time they got to us, they were out of everything. Oh did I mention we also had 3 children ages 2, 7, and 9. Oh yes and the entertainment? Small screens mounted on the ceiling of the plane. How about updating your equipment?? Plane was old. No USB to charge your phone and stream from their App. Terrible. We own a 2nd home in Maui and travel there twice per year. Looking at other options."
Cons: "I really did not like that I was unaware why I could not check in on my phone and then I get to the airport and the Alaska desk is closed. My phone just says the plane is sky west, me and the other workers at the airport had no idea what this meant. Very frustrating experience trying to check in, finally walker talkie a guy that new it was American. Frustrating I thought I would miss my flight, why not clearly state it's not an Alaska flight."
Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."
Cons: "The tsa in chicago was very unorganized. The tsa workers were extremely rude."
Cons: "delay, then no sandwiches available for purchase onboard during a 3-hr evening flight"
Cons: "Rude staff, they changed our flight 2 times and did not offer a drink or food"
Pros: "Captain did his best to make up time"
Cons: "Flight was initially delayed an hour, then bumped to 30 minutes late."
Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"
Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
Cons: "Will never fly American again"
Pros: "Nice new seats"
Cons: "Crew came by once with drinks, never came back through with food/snacks. Never came through with water, as they usually do later in this flight. They spent most of the time chatting in the galley."
Pros: "Movies and on time departure and arrival"
Cons: "Crazy uncontrolled child in row across from us."
Pros: "The crew was very apologetic"
Cons: "The fact that we were an hour and 45 minutes late leaving. I know they say weather was the cause and not their control, but every time...yes, every time I fly American there's a delay. Every time I've flown United I arrive early."
Cons: "Delays and no communication on transfer options"
Pros: "Great Workers, and Super nice staff."
Pros: "Taking off and landing."
Cons: "Boarding was slow. Seating was cramped."
Cons: "Turbulence was horrible That there is no internet"
Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."
Pros: "Rude stewardess."
Cons: "The lady at baggage check-in was rude and persistent on not letting me board due to a slight fold in my passport. Other coworkers did not agree, and allowed me to proceed. She also spent 20 minutes in back searching for information while I waited and the line filled up. My luggage was also lost (the last to handle the luggage was this lady) and I needed to retrieve it 3 hours after my flight arrived."
Pros: "The plane actually left without a cancellation"
Cons: "Every flight on this trip was delayed"
Pros: "Staff was friendly"
Cons: "The seats were sooooooooo small and it felt like it was a really old plane, it shook a lot."
Pros: "The new plane."
Cons: "Late departure."

The crew was very friendly and helpful. The meals were way better than normal airplane food

You people are an absolute disgrace. Read the chat room messages where we desperately needed your help and you repeatedly live it was us. Absolute disgrace.

Pros: "Crew members were very friendly and checked our bags for free."
Cons: "Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people."
Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"
Cons: "They made me checkin a small bag"
Cons: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"
Cons: "Overbooked flights led to a missed connection resulting in a 12 hour layover"
Pros: "Crew was very nice and no surprises while boarding at the gate"
Cons: "You had to pay for snacks or water"
Cons: "Please provide enough blankets. The canin was cold!!!"
Pros: "Crew members were all very nice"
Cons: "Long delays"
Pros: "The crew did their best to maintain morale."
Cons: "Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience."
Cons: "The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade"
Pros: "The crew worked hard and was courteous."
Cons: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."
Cons: "Staff and crew were courteous and helpful. Seats were comfortable."
Pros: "Service was excellent"
Cons: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"
Cons: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."
Cons: "Check in with British at LHR very bad and slow"
Pros: "Do the upgrade if its available!"
Pros: "Beautiful plane. Cool black leather seats. Extremely nice crew."
Cons: "No tv our power source"
Cons: "There was no food or entertainment thus the star rating. The one thing that was very uncomfortable were the seats, there was no lower back support at all."
Cons: "BA has a lot of nerve charging first-class prices for coach-seat legroom. The fact that the middle seat is empty doesn't warrant the price increase. Abominable food and no in-flight entertainment complete the picture."
Pros: "Entertainment choices. Friendliness and professionalism of the personnel."
Cons: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."
Pros: "Great safety video, made me laugh."
Pros: "It was short and fine"
Cons: "None"
Cons: "Nothing"
Pros: "We slept the entire flight since this was the second leg of our journey."
Cons: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."
Pros: "arrived on time"
Cons: "Coffee/tea was not free"
Pros: "Friendly service"
Cons: "n/a"
Pros: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"
Cons: "The flight was 1+ hour late, but little information made available, including basic info like gate."
Pros: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"
Pros: "Uneventful, other than having missed the original connecting flight on account of delays."
Cons: "There was no food or entertainment, so I can't rate them."
Pros: "Mostly the crew made me feel welcomed. They were polite and courteous, when I ordered hot food, they advised there would be a delay, but promptly delivered it after. When they forgot my drink, they did not seem put out to get it for me."
Cons: "When I boarded, I was asked by a lady at the gate how many months I was pregnant, I felt her manner could have been more polite, and that, since she had noticed I was pregnant and I was quite tired, I might have been given a bit of priority to get to my seat, but I was stood in the queue and had quite a wait."
Cons: "Landed in London late missed the connection flight. BA only had 1 flt a day going to Santorini....Next days flt completely booked...Had to fly from Lon to Madrid to Athens then to Santorini.....Took 38 hrs traveling time to get to our destination...Not a happy camper!!!!!"
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Cons: "The flight status erroneously showed it to be "Cancelled""
Pros: "On time. Plenty of space on seats"
Cons: "I asked as soon as boarded what were your gluten free food options were? Told there would be hot food options. But this one meal was sold Hence I got nothing to eat as there was no other option"
Cons: "For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."
Pros: "The crew was ON TOP OF IT."
Pros: "Overall service"
Cons: "Boarding was confusing There was no food or entertainment on short flight"
Pros: "Eveything very comfortable flight. So much better than American airlines!"
Cons: "Tray table a little small and instructuins needed for all places to plug in."
Pros: "Very professional. Crew was very friendly and accommodating."
Cons: "Boarding was a bit chaotic."
Cons: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"
Pros: "Great modern plane with plenty of room. Food was great and loved the free wine."
Cons: "Boarding could have been done more efficiently."
Cons: "The plane was too small/old. It was packed to the gills."
Pros: "same service from AA"
Cons: "Chairs"
Pros: "Flights were fine, normal, typical. No leg-room but that's the case on all flights these days."
Cons: "Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!"
Pros: "The service was excellent!"

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Milwaukee - Italy Flights

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Milwaukee (MKE)United States

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Italy - Milwaukee

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