Find Cheap Flights from Minneapolis St Paul to Berlin (MSP - BER)

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Thu 12/14
Thu 12/21
Any month
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Good to Know

Low Season:
February
Best time to beat the crowds
2%
expected price decrease
High Season:
December
Most popular time to fly
3%
expected price increase
Average Price:
$1249
(avg. price over the last 2 weeks)
Good Deal:
$903
or less (round trip)

When to Book Flights from Minneapolis St Paul to Berlin

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $903 or less.
The cheapest flight from Minneapolis St Paul to Berlin was found 76 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
Morning departure is around 46% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Minneapolis St Paul to Berlin Flights

How long does a flight from Minneapolis St Paul to Berlin take?
An average nonstop flight takes 10h 25m, covering a distance of 4429 miles.
Which airlines provide the cheapest flights from Minneapolis St Paul to Berlin?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($517), Icelandair ($667) and KLM ($771).
Do I need a passport to fly between Minneapolis St Paul and Berlin?
Yes.
What’s the cheapest day of the week to fly Minneapolis St Paul to Berlin?
For Minneapolis St Paul to Berlin, Tuesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Berlin back to Minneapolis St Paul, the best deals are generally found on Saturday, with Thursday being the most expensive.

Book cheap flights from Minneapolis St Paul to Berlin (round-trip)

Airports
Origin
Minneapolis
$517
only
$517
Destination
Berlin
$517
only
$517
$667
only
$667
Tue, Jan 16
MSP
SXF
22h 45m
Sun, Jan 21
SXF
MSP
18h 50m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 28
MSP
TXL
10h 25m
Fri, Jun 8
TXL
MSP
11h 10m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

MSP
KEF
Excellent 10.0

Crew was very professional

Sun, May 6
MSP
TXL
13h 45m
Thu, May 17
TXL
MSP
14h 12m
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

Sun, Apr 1
MSP
TXL
17h 30m
Thu, Apr 12
TXL
MSP
15h 55m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1431 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BRU
BHX
Excellent 10.0

Amazing

Nothing

PRG
BRU
Okay 4.0

It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!

MAD
BRU
Mediocre 2.0

the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.

very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!

EBB
KGL
Excellent 9.6

It actually tasted great!

Movie selection was weak.

BRU
VCE
Mediocre 2.0

Read above!! WORST EXPERIENCE EVER!!!!

Tue, Mar 20
MSP
TXL
22h 55m
Tue, Mar 27
TXL
MSP
32h 25m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
JFK
IST
Excellent 9.0

The amazing entertainment system.

The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.

NUE
IST
Good 6.0

Too hot inside the plane. The back of my t-shirt was wet from sweat.

JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

IST
ATL
Good 7.3

On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.

More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.

IST
NAP
Excellent 10.0

they provide such a great service so that I cannot find anything else to complain.

Mon, Apr 2
MSP
TXL
13h 41m
Thu, Apr 12
TXL
MSP
15h 27m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17305 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
IAH
FRA
Excellent 10.0

excellent service and crew

FRA
DEN
Good 7.3

Comfortable seating, very good and pleasant crew.

Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.

MUC
CLT
Good 7.3

Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ....

MUC
ORD
Excellent 9.3

Liked how many bathrooms were on board and amount of water served. Lots of entertainment selections!

I wish there would have been additional snacks or candy available for purchase. That being said, I was delighted with the drink service-I always had water available which was much appreciated!

EWR
FRA
Good 7.0

Luggage didn’t make a Lufthansa connection even though both flights w.

Tue, Feb 13
MSP
SXF
22h 45m
Wed, Feb 21
SXF
MSP
17h 36m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 9
MSP
SXF
14h 19m
Fri, Apr 20
SXF
MSP
16h 29m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 9
MSP
SXF
22h 45m
Mon, Jan 29
SXF
MSP
18h 50m
Trip: 21 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 9
MSP
TXL
10h 35m
Fri, Apr 20
TXL
MSP
11h 00m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

Tue, May 8
MSP
TXL
24h 30m
Tue, May 22
TXL
MSP
15h 54m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1431 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
FIH
BRU
Excellent 10.0

Excellent service and a safe flight.

MAD
BRU
Mediocre 2.0

the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.

very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!

BRU
BHX
Excellent 10.0

Amazing

Nothing

CDG
BRU
Mediocre 3.3

They change my flight, and I had no kosher food in the other one

PRG
BRU
Okay 4.0

It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!

Sun, May 6
MSP
TXL
21h 40m
Fri, May 25
TXL
MSP
14h 12m
Trip: 20 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

JFK
AMS
Good 7.6

Two hours delay in the start.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

Fri, Apr 27
MSP
TXL
10h 35m
Fri, May 11
TXL
MSP
11h 00m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
ORD
Mediocre 2.0

same as above

same as above

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
ZRH
Mediocre 2.0

Didn’t exist

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

Sun, Jan 14
MSP
SXF
27h 05m
Tue, Jan 30
SXF
MSP
27h 00m
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 7
MSP
TXL
18h 35m
Thu, May 24
TXL
MSP
14h 12m
Trip: 18 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 8.0

Good multi media access and content

JFK
AMS
Good 7.6

Two hours delay in the start.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Tue, May 8
MSP
TXL
24h 30m
Sun, May 20
TXL
MSP
15h 54m
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1431 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
PRG
BRU
Okay 4.0

It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!

BRU
JFK
Okay 5.3

Food was fair, and the boarding process involved multiple checks by the same people, of the same documents. Seems redundant, and there are probably more productive ways to check. Seats very uncomfortable for such a new plane. Ugh, can’t wait to get off. Movie selection mediocre.

Food and seats

EBB
KGL
Excellent 9.6

It actually tasted great!

Movie selection was weak.

CDG
BRU
Mediocre 3.3

They change my flight, and I had no kosher food in the other one

BRU
VCE
Mediocre 2.0

Read above!! WORST EXPERIENCE EVER!!!!

Mon, May 7
MSP
TXL
10h 35m
Fri, May 25
TXL
MSP
11h 10m
Trip: 19 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

Mon, Feb 12
MSP
SXF
35h 30m
Tue, Feb 20
SXF
MSP
37h 09m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 14
MSP
TXL
21h 40m
Tue, May 22
TXL
MSP
14h 12m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1536 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Sat, May 19
MSP
TXL
10h 25m
Fri, Jun 8
TXL
MSP
11h 10m
Trip: 21 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

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