Our bag was lost so that made unnecessary chaos On our trip
Delta is my preferred airline. I've traveled with them for years. On time in most cases, good communication, easy to use app. Most planes are pretty nice. I was on a CRJ 700/900 however, which was pretty badly aged inside and needed a refresh. No infotainment, unreliable wifi, best to download before boarding or bring a book. Food choices are really just snacks on this flight, nice variety but about what you'd expect. Great staff and prompt in departure and early arrival too. Overall quite satisfied.
Crew was friendly Love the entertainment in the seat head rest.
Delta flight was on time, seats were comfortable, and crew was nice.
This was the second flight this week with flight attendant Marcus I’m not sure if his last name is Lane or Lang but this guy is awesome. He funny, attentive and his service is 5 stars. Marcus makes business travel more enjoyable !
Broken jer bridge. Poor communication about it. Lost 2 of 4 luggage pieces
If I pay extra for "comfort+" I expect leg room where I can stretch my legs. I was seated with an attendant's seat blocking my feet. Knee space was fine but my feet had less room than the non-"comfort+" seats. Also, don't go cheap on food when you have flights of 3+ hours. It's insulting.
All fine save for the abominable catering. Really gone downhill. We found it all inedible.
In thirty years of traveling, mostly with Delta, this was the worst day ever.
I am so shocked at the service in first class. We were not greeted or offered a beverage for 45 minutes into the flight. She did however have time to write a long note. I just wanted a snack and something to drink. We were never offered coffee and the snacks came after dinner? It was the oddest flight I have ever been on. The gentleman next to me got up and gave our dinner box’s to the flight attendant and asked for a second glass of wine for each of us. Our dinner boxes sat on our tray for 20 minutes. She was rather distracted. He then asked another flight attendant for wine… finally we had a second glass. I was trying to give her some grace, she also told the man next me we couldn’t have any more wine because we drank it all… after landing the seasoned traveler next me ask for her employee number. Then it was a mutiny! She was refusing and it got tense. The captain came and asked what was happening, the flight attendants totally gave a biased account of the fact. The captain told the police the man I was seated next to was intoxicated! That was completely inaccurate and it really escalated things. I policeman found me at the luggage carousel to verify the facts. The flight attendants made false accusations that he touched them! That never happened. It was a very poorly trained crew. I am so anngry and shock by the entire experience! It was terrible service! I would like a refund for what I paid to be in first class and the most uncomfortable flight ever. I always fly Delta, it has been wonderful. I was so flustered by the entire experience! Please give me an update on this matter! Thank you, Kelle Myers
I appreciate that KLM was proactive in informing me of the 2 hour delay which enabled me to replan my travel. It was a bit stressful not knowing whether my connection from Montreal to Ottawa was happening. But the ground and air crew did a good job at comforting and assuring me.
Cabin crew professional, polite and friendly, boarding was seemless, but come on KLM surely you can do better than a pack of cheesy biscuits as an inflight snack
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
Legroom not all it could be, especially when the seat in front is reclined. Otherwise it was good, food and beverage were nice.
This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.
Overall very positive. Boarding was quick and organized. Cabin was clean and seats were reasonably comfortable. Cabin crew was excellent and the meals provided were also of good quality
This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any
I flew premium economy and this was a good option. Although the seats didn’t recline much, I was able to get some sleep with my head propped against the window. The food was good and the entertainment was wonderful The staff were very attentive and professional
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Overall very poor. Flight was disorganised, staff were rude and this is my second experience with KLM that I've had baggage go missing. It feels like, if you are an economy customer, KLM staff do not show you any care. I shall never fly with KLM again. Worst airline in Europe
I did not fly by vergin atlantic from bangalore to vasco da gama
Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.
Miami airport needs more thorough signage. It was a long walk from my transport point to the check in desk,
Flight took off an hour late. Had to stay on the tarmac for half an hour after landing. Both annoying.
We had an unfortunate experience where we had to leave the aircraft after boarding, shortly before the scheduled takeoff time, and re-board. The reason given was that a passenger felt ill and had to cancel their plans and therefor their luggage had to be found and removed.
We’ve used VA before many times the experience is always been good they have lovely staff and the food is always delicious.
Everything about the flight was amazing from check in to boarding entertainment was okay food we didn’t try.
Seats were old and dirty, for a long haul flight you expect to be able to recline and for the av to work properly. Choice for vegans was fruit….
The Virgin Atlantic crew was very good. However, the equipment was OK, the seats were OK, but her bags did not arrive with me. Two bags showed up a day later and I’m still waiting for my third back.
The crew was very good. However, the equipment was a bit dated. Some of the electronics were not working. To top it, three bags didn’t arrive with me. Two of them were delivered a day later. I’m still waiting for the third bag, I was so looking forward to this virgin Atlantic flight, but, I am disappointed.
For an economy lite experience, it's by far the best I've had. New planes, clean, great destinations. Very happy to have discovered Iceland Air.
Good. Lacking overhead bin space. No food offered but you can order online or in flight and pay for snacks.
The flights were in time and the bags arrived. well done
Only serving 2 small coffee in 7.5 hrs flight with very limited choice to order food.
Booked with Kayak… Economy Class it said. I had filtered for 1 checked bag. Get to boarding and it says I have Economy Light w/ no checked bags. $136 each way for baggage now. Do not use smartfares.com. Very misleading and a terrible start to this trip.
Overall good. I was surprised how easy it was to get from plain to plain in such a short time. Food choices were not so great and quite expensive. Entertainment was ok. Flights were smooth.
Our three ski bags did not arrive and are still not delivered, one full day later. With one ski bag not traceable at all. I would not fly Iceland Air again.
Bad. Flights were late, by hours. No clear information was provided even until the delayed boarding time.
Again, lines for boarding are a problem in iceland. The flight itself was fine and very smooth. No complaints. We would definitely fly icelandair again.
take snacks and food. purchase options in flight are not great
It was ok not that much because I always travel with Emirates airlines, Etihad, airlines, Qatar airlines compare to them food and comfortable was too low . Staff was good . Helpful
Seats were alarming close to the row in front of you. I didn’t do the measurements online, which I’m sure they’re available, but it seemed much tighter than other planes, but the airplane itself was well maintained and looked fairly new. My only complaint on the staff was that we’re on an international flight. Normally they give you wine with dinner and the flight attendant decided to pull some strict restrictions and wouldn’t give more than one glass of wine per person, and you could not share with your spouse, which seemed ridiculous when we have four people on the plane with us and only one person ordered wine asked for a second one and she said oh absolutely not. It’s only one per person Which on a transcontinental usually is not the case. They’re very attentive on making sure everyone is as comfortable as possible.
Boarding seemed a bit chaotic and we had to walk outside across the tarmac. Passengers of all ages had to drag carry on luggage up the outside stairway into the aircraft. There was no WiFi. Very uncomfortable crammed seats. Glad in-air time was only an hour!
Gate agents kind of serious. Had to wait til arriving at gate to choose seats. Thankfully they did give us seats together! And grateful the honored our age, giving us seats at the front.
This flight was delayed and caused me to miss my connecting flight from New York to Boston. I had to rent a car and drive myself home to avoid waiting another 5 hours in the airport.
My Aer Lingus flight (booking ref # 2SU4LF) was the worst travel experience I have ever dealt with. My flight from Paris to Dublin was delayed by over 2 hours which caused me to miss my connecting flight back to the US. I was not able to be rebooked on a new flight for another 3 days. When I finally made it on my rescheduled flight, it was delayed AGAIN, causing me to miss my connecting flight from New York to Boston. At this point I decided to just rent a car since the next flight I would have been able to get in wasn’t for another 5 hours. It was a complete nightmare experience and I will never fly Aer Lingus again. I have requested a refund from the booking company I placed my order with.
Flight was cancelled. There were no Aer Lingus reps to help. I had to rebook my flight and find a hotel. Still had nothing from the airline.
They couldn't do through check-in for us. They took 2 hours to issue just one leg of the boarding pass. They had no idea to handle the case of passengers who travels to USA via Dublin airport. we had tough time time Dublin airport as boarding pass for the US flight was not pre-issued. Hope Aer Lingus will learn to handle such cases which they couldn't learn in in the past 50 years of the service.
Really lovely trip and flight. The flight staff were so accommodating and warm throughout!
Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.
