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Cons: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Cons: Everything!

Pros: Such a delightful flight.

Cons: Departure late by 25 minutes!!

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Pros: Crew great.

Cons: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Pros: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Cons: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Cons: I missed my flight that day i was not happy at all

Pros: IFE, good system, GUI, and good content, various options and languages.

Cons: Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Pros: Air Canada's fights to and from Regina to Milwaukee are way to long

Pros: Very very nice crew on Check in San Francisco.

Cons: Some spiritual movies available on the plane

Pros: Value, and you get what you pay for, not paying for things you do not need or want

Cons: Nothing really, it is a low cost airline. You get what you pay for

Pros: It was good

Cons: Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.

Pros: Everything was excellent. Food, service, attendant, on-time etc,

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Cons: Seats were really old and outdated

Pros: Seats were comfortable and staff was lacki g customer service

Cons: I felt abandoned by crew when asking for water

Pros: The crew was good.

Cons: The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight.

Pros: La atención del crew en el avión

Cons: Aunque Sean viajes cortos ofrecer almenos bebidas

Pros: Nothing

Cons: That they would not cancel the flight two days prior

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Cons: Newer movies

Pros: Professional crew

Cons: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Pros: that there was a water and a blanket on each seat!

Cons: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Cons: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Pros: Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded

Cons: Upgrade passengers that you make late.

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Pros: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Cons: Nothing

Pros: Efficient check in and polite crew.

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Pros: We upgraded to first class and everything was perfect!!

Cons: Nothing

Pros: Horrible service

Cons: Nasty people

Pros: Seat was small but comfortable. Everything went smoothly.

Pros: amazing crew, very clean

Cons: Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED

Pros: The staff was helpful

Cons: Better food

Pros: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Cons: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Pros: On time. Good entertainment.

Cons: No free food, limited beverage service, pushy crew.

Pros: Yes-yes

Cons: All good

Cons: First they good have actually kept the flight. Instead I was rebooted on a flight that will get me home over three hours later than originally scheduled. And it could be even later since my connection is already delayed.

Pros: I’m always impressed with the friendly and caring nature of the British Airlines staff. They always go the extra mile (or km) to make sure that you’re happy.

Cons: The food, but who flys for the meal

Pros: Everything

Pros: Direct boarding from business class lounge!

Cons:

Pros: Seats fairly comfortable (by incredibly low economy standards), leg room decent, good selection of free movies and TV shows, meal was free and actually pretty good! Provided blankets to make up for the fact that it was frigidly cold.

Cons: Not enough overhead storage space, some rude flight attendants. First half of flight was FREEZING!

Pros: meal

Cons: Could be better, say, like with Singapore Airlines..

Pros: Nothing

Cons: Customer service

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: comfortable seat cushions

Cons: USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited

Pros: Some of the crew were great but some had some sort of attitude problem

Cons: Better food for the morning portion

Pros: Almost nothing but the price.

Cons: Tighter seats couldn't have been possible. It took an hour for the crew to warm up some food for aq child. They were intent on selling duty-free stuff.

Cons: Noise in the bulkhead kitchen area

Pros: On-time performance, upgrades, staff

Pros: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Cons: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Pros: Lovely staff, new plane, great entertainment options

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: crew was nice

Cons: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.

Pros: The food was AMAZING. No, seriously. Everything we had was great.

Pros: Francesca was the flight attende t that I had most the most interactions with was very friendly and warm.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Pros: Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly.

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: Buena comida a bordo y peliculas de entretenimiento.

Cons: Asientos incómodos oara un viaje de 10 horas.

Pros: Seats were comfortable and staff was lacki g customer service

Cons: I felt abandoned by crew when asking for water

Cons: Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board

Cons: Great flight !!!

Pros: comfortable seat cushions

Cons: USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited

Cons: Kayak organizers were not great.

Pros: Nothing bad experience and poor foursomes service. Will never fly again with them

Cons: Customer service is abysmal. Didn’t get offered a drink or food until 4 1/2hrs into a 8hr flight. Flights delayed and cancelled and didn’t even look after us half decent. No food vouchers or taxi back to airport. Waiting in lines for hours with no one at desk. I could go on but no room to type

Pros: Some of the crew were great but some had some sort of attitude problem

Cons: Better food for the morning portion