Find cheap flights from Minneapolis to Shanghai Pudong Airport

Pros: "Great crew."
Cons: "Nothing!"

Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Cons: "WiFi"

Pros: "N/A"
Cons: "N/A"

Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"

Cons: "No delay"

Cons: "Couldn't have been better"

Cons: "Slow WiFi"

Cons: "I’m would be much better if I can sit by my husband."

Cons: "Wifi was not working"

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"

Cons: "It made no sense to board an hour and a half before takeoff."

Pros: "Attendant was friendly and efficient."
Cons: "No beverages or snacks."

Pros: "Typical Delta efficiency and comfort."

Pros: "Tried the free WiFi and movies"

Pros: "Everything"

Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"

Pros: "The plane went where it was supposed to go."

Pros: "Nice regional jet!"
Cons: "It was a regional jet..."

Pros: "Everything"
Cons: "Nothing"

Pros: "I'm very satisfied."
Cons: "No comemt"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Wonderful experience with the staff."
Cons: "No complaints."

Pros: "Service"
Cons: "Comfort"

Cons: "Late. No legroom"

Pros: "On Time"

Pros: "On Time"

Pros: "On time"

Pros: "Distaff who is very friendly and accommodating."

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "Very Comfy plane."

Pros: "on time"

Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."

Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"

Pros: "Treated with the utmost courtesy"

Pros: "Very friendly and efficient. Food was hot and red wine excellent."

Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Pros: "Ditto from above"
Cons: "Ditto from above"

Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"

Cons: "Same as above"

Pros: "On time and very smooth boarding"
Cons: "Nothing"

Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."

Cons: "Same as above."

Pros: "Seriously, all was great. Usually is. Love Delta"

Cons: "Lunch sandwich was too spicey"

Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."

Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

Pros: "Nothing . Flight was cancelled"
Cons: "Refund people money"

Pros: "Was put in German Airport jail"
Cons: "See above. United sold me a ticket they knew would get me sent back after being detained"

Pros: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Cons: "More legroom"

Pros: "Food"
Cons: "There was loud, annoying static over the intercom off and on."

Cons: "The entertainment did not work good the entire flight"

Cons: "There were a couple of flight delays. Other that that, I love Lufthansa."

Pros: "Missed flights due to driver not turned up at Bellano yesterday"
Cons: "We have a new flights"

Pros: "Amazing crew!"
Cons: "The onboard entertainment were quite outdated selections. The seats are very small for such a long flight."

Pros: "Good timing, on time"
Cons: "RUD Stop very disruptive to sleep. Especially with little kids. Connection flight at FRA was very hectic. Asked numerous airport personnel for help and extremely rude, including yelling at us unprovoked. Business lounge had no kids area and very clinical. BA business more warm."

Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"

Pros: "The crew was alright but there was very little leg space in the economy cabin"

Pros: "Flight on time"
Cons: "UAL sucks, as expected."

Pros: "Really good food and personal service. Made me feel like I was in a restaurant."
Cons: "I tried to get onto an earlier flight for my transfer. They were not accommodating. Next time I'll consider a flexible fare."

Pros: "Flight on time, crew polite and ready to help"
Cons: "Seats in the plane a little closer to each other than usual I think."

Pros: "Crew and flight were fine"
Cons: "Cramped in economy"

Cons: "Flight late"

Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"

Pros: "safely arrived; very pleasant crew"
Cons: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."

Pros: "Crew was helpful"
Cons: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Pros: "Nothing"
Cons: "Attitude of staff very poor at a request for a drink of water"

Pros: "The service was fast. The employees were kind."

Pros: "Luthansa flight was very good. On time, and best quality"

Pros: "Everything was great overall. Flight wasn’t full, so I had some nice extra space for the long flight."
Cons: "Sat on the tarmac for two hours before take-off due to snow and ice. The flight itself was fine. Deplaning in Shanghai sucks. Economy class had to wait inside the plane while business class was let out and shuttled first because the plane parked out away from building and we had to walk down steep stairs and then ride a shuttle bus to the building."

Pros: "Crew !!!"
Cons: "Very long distance to gate Z 69 with no time to cost my knee pain !!!"

Pros: "Crew members are very friendly."

Cons: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."

Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"

Pros: "free upgrade to business class :)"

Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Pros: "Food was better than American or Delta."
Cons: "Had a screaming baby during the whole flight. Not Lufthansa's fault though."

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Pros: "Good quality: crew, equipment, customer service"
Cons: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Pros: "a service"

Pros: "everything from the boarding and check-in process to in flight comfort."

Cons: "old model aircraft"

Pros: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"

Pros: "Flight was on schedule, food was good."
Cons: "Could add more to the entertainment list"

Cons: "Delated and boarding was a mess"

Pros: "J Lufthansa , this was my first flight with your airline and `i am glad to say that it was an excellent experience.\The crew was superb and the comfort of both the regular coach and coach comfort was excellent. `I would highly recommend you and will return as often as possible."

Pros: "I love the service they provide. .the air hostels were great"

Pros: "Food was actually pretty good, and was plentiful. Comfortable seating."
Cons: "I don't think my tv worked."

Pros: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Pros: "comfortable seats, i like that the entire seat reclines, not just the seat back, and the TV screens can be adjusted when the person in front moves their seat. i like that water was offered several times during the flight, not just during regular drink times. the food was delicious and filling"

Pros: "Food was excellent and the stewards were great"
Cons: "An 8 hour flight!"

Cons: "delay on boarding time-problems with the aircraft"

Pros: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"

Pros: "Excellent food great crew nice plain"

Cons: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."

Pros: "Overall okay. Glad to have made it on time."
Cons: "I was standing at the gate to enter the security check in forever."

Pros: "The stewardess who served drinks and snacks were kind, fast, and efficient."
Cons: "The woman at the United Airline check in counter before we boarded the plane was rudely yelling at everybody to board the plane. She was very unpleasant, not welcoming, no smile, just plane yelling."

Cons: "Great flight"

Pros: "I was lucky enough not to be put into a middle seat or next to a stranger during this pandemic."
Cons: "No social distancing and no enforcement of wearing a mask properly. Wearing one on your chin or half of your mouth with your nose hanging out needs to be corrected. Empty seats should be utilized for social distancing regardless of fare. First class and the back half of the planes were practically empty while everyone was in the center. We should have been allowed to spread out."

Pros: "Good seats, comfortable w headrest adjustable"

Pros: "Speedy boarding. Helpful crew."
Cons: "In-flight entertainment"

Pros: "Crew was fine."
Cons: "The first class seats on these newer 737-800s are VERY disappointing. Width is ok, but legroom is on par with economy expectations. With my tray out and the person in front of me reclined, I could barely see my laptop. There is also very little space under the seats, especially for the aisle seat."

Cons: "The flight attendant that helped passengers in the main cabin was rude, lacked empathy, and lacked resourcefulness. She argued about throwing away a drink that she poured, didn’t care to explain things to passengers when asked i. e. why charging outlets were not in service, and her tone was rude ..."

Pros: "The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!"
Cons: "Nope, this was a great flight!"

Pros: "Boarding process was easy."
Cons: "Different snack options."

Pros: "Trip went smoothly"
Cons: "Nothing"

Pros: "Crew was great. Made sure I made my connection. Even tried to get me a better placement so I could quickly exit and head to my next flight."
Cons: "It wa super cold on my second flight. Small plane, rather loud."

Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"

Pros: "On time"

Pros: "The gate crew and flight crew took extra care of my wife, who has MS and related difficulty walking. They showed great care - very friendly and professional. Pleasant experience all the way through."
Cons: "Seats were a little close together, so my knees were always touching the seat in front of me. Not terrible, but not ideal. I'm 6'1" and my legs are a bit long."

Pros: "They seem to have more time for the passengers then other airlines do"

Pros: "Short flight"
Cons: "Delayed for some unknown reason"

Cons: "Old, small seats, no tv, no WiFi"

Pros: "We were rerouted through Philadelphia."

Pros: "The crew was very good. The made sure we were informed and helped get people rebooked."
Cons: "We were delayed by about 2 and 1/2 hours. Which I get no one can control a maintenance issue, just made for a hectic day"

Cons: "Flight delays and cancellations."

Pros: "Good communication from the captain"
Cons: "The delays"

Pros: "Great service."

Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"

Pros: "Late..."

Pros: "Called 1-800 hotline and got a new flight"
Cons: "Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon."

Cons: "Only served half people beverages. No entertainment"

Pros: "Nothing"
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."

Cons: "Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc."

Pros: "Wider seats."
Cons: "N/A"

Cons: "I left an expensive Bose head set in my seat that could not be found....or did smobody decide it was better in their possession.?"

Pros: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Cons: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."

Cons: "Typical Shanghai ground delays"

Cons: "delayed 2 hrs in perfect weather"

Pros: "straight through flight no connection. Crew was friendly and smiled."
Cons: "I do not like that you have to pay to choose a decent seat. Our flight was slightly delayed in boarding, and was not communicated."

Pros: "The crew was friendly and competent."
Cons: "Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator."

Pros: "In flight entertainment options. new, clean aircraft."
Cons: "Seat comfort. All the money spent on aircraft amenities, technology, storage, etc. Why not more comfortable seats?"

Cons: "Delayed flight, moderately friendly crew, moderately comfortable flight, expensive."

Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."

Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."

Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."

Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."

Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."

Pros: "I liked the fact I eventually ended up in Dallas - that's about the only thing I liked about this flight."
Cons: "Inconsistent service - some customers got cans, some got just a cup with a lot of ice and drink. FAs were uninterested when the drink I wanted was not available. Flight was delayed by a maintenance issue. Overall, a terrible experience."

Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."

Cons: "They didn't give my parents who are in their 80s seats together, that's not right."

Pros: "Friendly and prompt service."

Pros: "Pretzels and drinks."
Cons: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."

Pros: "Nothing. Was a lot of waited, the people were mad rough."
Cons: "We had a cup of water and a cookie for a 3 hours flight. The captain put gas at the airport with us in the plane. we waited in the plane almost 3 hour because of a storm."

Pros: "Tv in front of every seat, how far the seats reclined."

Pros: "boarding was well organized and flowed well crew was nice and courteous"
Cons: "Seats seem quite narrow standard fare of biscuits to go with drink"

Pros: "On time."

Pros: "On-time performance, upgrades, staff"

Pros: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."

Cons: "My wifi was not working for the entire trip!"

Pros: "Great service, easy boarding, good flight."
Cons: "Cramped seats, like everyone."

Cons: "Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!"

Pros: "Staff was nice and helpful."
Cons: "No leg room"

Pros: "You got me there without problems. Even the baggage got transferred. Better if seats declined more. I would pay an extra 40 to have a more seat recline."

Pros: "Everything went well From boarding to exiting the aircraft."

Pros: "LITERALLY NOTHING Trashiest airline in the world"
Cons: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"

Pros: "The crew ensured that all my needs were met while on the flight. Truly a pleasurable experience."
Cons: "Nothing... Can't exactly shorten the distance."

Cons: "I want to seriously complain about Air Canada and Kayak booking systems. I reserved the tickets to Shanghai but there were no place reminding me that I need Canadian VISA to connect flights between two Canadian cities. I am a Chinese citizen who is working at USA and not allowed to change flights in Canada based on the newest government rules. However, in both booking systems, there is no reminders. In my opinion, either Kayak or Air Canada can add a simple checkbox to let the potential guest choose his or her nationality status, then this kind of trouble can be mitigated. We talked and called Air Canada people but no buying. They kept saying this is our responsibility. We bought United Airline tickets at the last minutes and cost us about $2,400 because we cannot wait to get back China to prepare our wedding ceremony and US Visa interview. We are very very disappointed with Air Canada and will keep complaining about this issue. As a service supplier, how cannot you think on behalf of a customer? The air company definitely knows more about government rules than a customer. We did have mistakes of not researching government rules. However, the biggest mistake was we trusted Air Canada and Kayak who we thought had taken care of those kind of issues for us. Thanks."

Cons: "Air Canada cancelled my original flight and it was difficult to reschedule. Customer service wasn't great."

Pros: "Crew and flight were great"
Cons: "Not great food, but that's ok."

Pros: "Great flight"
Cons: "The fact that there were no snacks"

Cons: "Food was not good. Just filling. Crew was not polite when I asked for more water"

Pros: "Nice crew and service, I ate all the food :) lots of new movies !"
Cons: "I guess it is a good thing for the airline because the plane was full, although it was crowded to me."

Pros: "Good meals and services with beverages"
Cons: "None"

Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."

Pros: "Excellent service in business class: attentive, cordial, not intrusive."

Pros: "NOTHING"
Cons: "The Air Canada counter officer do not help me at all. She only told me to call Air Canada which I can not since the Shanghai office is close and the US number did not work. I ended up bought a new ticket with AA."

Pros: "Clean and friendly"

Pros: "It is always a pleasure to fly with Air Canada! The staff is always friendly and helpful and they provide great in-flight entertainment."
Cons: "Not enough bathrooms on this plane, constant line for bathroom."

Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."

Cons: "Flight was cancelled due to weather where the arriving plane was coming from. Apparently no other planes or crew were available to fill in. Interestingly, my daughter in Minneapolis knew before we did that our flight was cancelled. Poor communication. My son who was traveling with me was able to get help from Fatima on the "white phone". She got us to Winnipeg on a midnight flight and we then booked a $1400 Delta flight to Minneapolis from there. We needed to be there by 10 am to attend the legal adoption ceremony of my daughter's infant son. It was very close but we made it. Sorry to say but flying is no longer a pleasurable, exciting experience. Janet Davis"

Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."

Pros: "Service before boarding was excellent. Checking in as long as the boarding time was efficient and fast. In flight service was okay, flight crew was helpful and friendly. The selection of entertainment was excellent. Good international films, in addition to the monocles 24 hours radio station. However, the food was mediocre, there was not enough food for a flight of 11 hours."
Cons: "I didn't like the amount and selection of food."

Pros: "It was good flight experience. Friendly staff and comfortable flight."
Cons: "The entertainment system was very old and kept freezing. It was difficult to use."

Pros: "It was a fast flight."
Cons: "Leg room."

Pros: "The ciabatta buns served with the regular meals, looked lovely, as did the regular meat meals. Unfortunately, I ordered the Hindu Vegetarian meal."
Cons: "Usually the Hindu Vegetarian meals are quite nice, but these ones were not. I have eaten a lot of Indian and Middle Eastern food, and I could not identify what this was supposed to be. The basmati rice had the consistency of oatmeal. The first meal was tasteless and the second meal had too much hot spice, but still no flavour. The bread they gave with the meal was tiny and tasteless compared to the lovely ciabatta rolls served with the regular meals."

Cons: "my language has been lost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "The crew was especially friendly and helpful."

Cons: "Small plane. Poor service. rough landing"

Pros: "Good entertainment"
Cons: "The flight attendants were not very polite. One of them spilled one of the dinners right next to me and hardly cleaned it up. I waited for her to come back to clean it but a few hours later, I just cleaned it myself (even though she spilled all of it)."

Pros: "Crew was nice."

Pros: "Econamy class allows 2 piece of bag."
Cons: "I only have one bag. My bag is weighted 57 lb and charged me CA$100.00. They should have averaged 2 bags' weight and I should not have charged CA$100.00. I think the service is poor."

Pros: "and I'm average height (5'10"). Flight boarded early and we were airborne by scheduled take off time. Fortunately, we checked at scheduled boarding time and made last call. Crew was friendly. Movies were OK. Mostly old hat. Bring your own I-pod. They only come around once with beverages so you have to ask."
Cons: "See above."

Pros: "The entertainment was good and the crew was efficient. Getting on and off the plane was smooth."
Cons: "I couldn't believe how little room there was for such a long flight! There wasn't enough room for me to reach my bag that was on the ground even when the seat in front of me wasn't reclined. And the people next to me kept jabbing me with their elbows because three grown adults simply could not sit next to one another in such a small space. I'm a small person so if I feel crammed on a flight I have no idea how the average person can tolerate it!"

Pros: "Nothing"
Cons: "Everything from customer service to flight."

Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."

Pros: "Crew was nice but customer service at the airport and over the phone is terrible (takes over 30 min to speak with someone and a few times they hang up the phone)"
Cons: "Luggage was delayed for over 36 hours and customer service hotline was useless."

Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"

Cons: "Flight was great. Kayak was a nightmare to work with."

Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"

Pros: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"
Cons: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"

Pros: "that the crew was friendly"
Cons: "food was awful"

Cons: "map was broken halfway into flight"

Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."

Pros: "chairs a little bigger"
Cons: "the staff are indifferent to a point of being rude. The food is dismal and their cost cutting measures really reflect how bad it has become. It functions like a budget airline now. Try to learn a thing or two from the airlines like Cathay Pacific, Singapore airlines and Qatar airlines."

Cons: "I asked a crew member to find me a empty space near me so that i don't need to store my luggage in the way way back, and she said she was too short to open and close those overhead bins. SERIOUSLY, HOW DID YOU GET THE DAMN JOB"

Cons: "The entertainment very bad the tv was yellow"

Pros: "Crew was nice, boarding went smoothly."
Cons: "As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately."

Cons: "The usual-- lack of legroom, insufficient recline"

Pros: "Food and wine was surprisingly decent."
Cons: "Slightly bumpy turbulence, nothing horrible. Lavatory could have been cleaner. There’s nothing special about United; they’re the Macy’s of the sky."

Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"

Pros: "Everything went smoothly. Though take off was delayed."
Cons: "Not much."

Cons: "Good"

Pros: "Great to always feel comfortable while traveling."

Pros: "On time departure"
Cons: "Entertainment system Completely broken for full duration of flight. Individual screen also broken as well as seat Broken 19C"

Pros: "On time arrival in China. Good entertainment options for my iPad, better than seat back display"
Cons: "The usual lack of attentiveness by United Flight crew"

Pros: "Service and respect very good"
Cons: "Nothing"

Pros: "Flight left and landed on time. In flight entertainment worked."
Cons: "In flight food made me sick later in the flight."

Pros: "On time, friendly, overall great!"

Pros: "Food choices"
Cons: "Average service"

Cons: "WiFi for $39.99, used to be $19.99 before."

Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."

Cons: "None"

Pros: "I liked the savory snack mix."

Pros: "Private screening and movies available."
Cons: "No drink was offered due to descent sooner than planned. Very rough turbulance during descent."

Pros: "service is good."

Pros: "Very nice large roomy airplane"

Pros: "On time, no delays."

Cons: "Delays on delays"

Pros: "Being on time"

Pros: "It was as if everyone was a veteran flyer. No complainin, and everyone was courteous to one another."
Cons: "Stuck in the middle seat and to the very back of the plane."

Pros: "Room for my luggage"

Pros: "Not much."
Cons: "I have taken this fight many times. This was the first time there was not a drink Service available. Approximately 10 people had to get off the plane so five people to check their bag"

Pros: "Good service and on time"
Cons: "Not having a seat assignment before arriving to the airport."

Cons: "That i got stuck in China for 2 days"

Cons: "Would like atleast 1 or 2 options free on the tv"

Cons: "milk products in the snack bag, gross."

Cons: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."

Cons: "Cost too much."

Pros: "The flights were wonderful. Boarding process went smoothly."

Pros: "One of the best flights I have ever been on! Everything was right on time."

Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."

Pros: "The lady helping me before boarding plan was awesome thanks enjoy your week"

Cons: "I'm 6'tall...NOT that tall and felt cramped the entire time."

Pros: "The staff was friendly"

Pros: "Perfect"

Pros: "Speed and ease of our return home."
Cons: "We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place."

Cons: "No movies to watch"

Pros: "First leg had free streaming on your own device, which was awesome!"

Pros: "Punctuality"
Cons: "Food. It is a very long time and there no food enough"

Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."

Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."

Pros: "Seat too tight couldn't move at all"
Cons: "Seat too tight couldn't move at all"

Pros: "We got here"
Cons: "Lost luggage"

Pros: "Organized, calm and considerate to travelers."

Pros: "Left on time, clean plane and polite flight attendants"

Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."