Check in was terrible. The kiosks were not working and there was NO staff available to instruction or to ask questions. The check-in and bag drop off lines elevate terrible. I believe a big problem is they only allow one bag including carry-on and there were no signs indicating this!
Crew extremely friendly
There was a lot of confusion for people trying to use the kiosks to check in. Finally a representative stood by the machine and told people not to bother, just queue up for the desk to get boarding passes and drop of luggage , which took for ever. Once on the plane the seats are very cramped.
Was pleasantly surprised on todays 5pm flight which included a yummy crackers and dip snack - as well as a drink (I went for a Corona!) Nice end to the day!
The stewards were friendly, attending, available, and professional. Very nice to have complimentary earphones, eye mask, spirits, pillow and blanket. Pilot kept us informed. The veggie meals were very tasty and filling.
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