Daily cleaning, installation of cabin HEPA filters
Delta and WestJet have all waived their change and cancellation fees on flights from Minnesota to Canada. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Minnesota to Canada.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Minnesota to Canada.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Canada from Minnesota is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Canada with an airline and back to Minnesota with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Canada from Minnesota up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "Good snacks"
Pros: "Everything ran smoothly. No issues. Short flight. I was comfortable. The Biscoff and Ginger Ale was fine as always."
Cons: "No entertainment in the cheap seats. Free WiFi but I couldn’t connect to anything. But I had my Kindle..."
Pros: "Tried the free WiFi and movies"
Pros: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Cons: "Delayed take off and waited for the bridgr"
Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "Comfortable seats."
Cons: "Flew business class and my 1st choice on the menu had run out. I ended up not eating."
Pros: "On Time"
Pros: "On Time"
Pros: "On time"
Pros: "on time"
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."
Cons: "It enough leg room and I am not tall. I'm 5'5""
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "Crew was nice. Free wine. Lots of great entertainment choices."
Cons: "I do not like that when you book through Kayak you cannot choose seats on Delta. Is there anyway to do this?"
Pros: "Satellite TV on this flight was perfect! I got to watch a football game live that I really wanted to watch, but conflicted with this flight. It was great! The leg room was good and the seat was comfortable on this short flight. The lighting was appropriate for an 8pm-12am flight. Crew was nice"
Cons: "nothing to note here on this one."
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "*departed and arrived on time. *the only male flight attendant was full of smiles and friendly to everyone."
Cons: "The Two female flight attendants standing just behind business class giving the safety demo need to be more professional and take it seriously. They were chatting back n forth, rolling eyes, and didn't fully show how to use the life jacket or oxygen mask."
Cons: "Not a lot of leg room"
Pros: "I liked being in a lie flat seat"
Cons: "The seat, tray table and storage pouches were filthy wiht crumbs,stains, debris on my seat. A substandard experience and shows disrespect to paying customers, for whom airlines exist!"
Pros: "Appreciate having movies available through wifi however didn't realize this until only an hour left in flight."
Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."
Cons: "I have MS so I always select an aisle seat because I can't sit still and if I try I end up with a lot of pain. They want us by our seats during the flight. I selected our seating at the time of purchase, checked 24 hours in advance & checked at the front desk before going to our terminal and we still had the seats I selected at all those points. I heard names being called while we waited for our plane, but ours was never called. It wasn't till we boarded that bells started going off & our seating was changed. I spent 8 1/2 hours in pain!"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Pros: "Son got to see the cockpit after the flight."
Pros: "PLEASE READ MY COMPLAINT AN ADDRESS IT. OTHER THAN THAT COMPLAINT THIS TRIP WAS GOOD CONSIDERING IT WAS MY FIRST TIME FLYING IN 32 YEARS. THANK YOU THE EXPERIENCE WAS GOOD ACCEPT FOR LACK OF COMMUNICATION FROM TERMINAL TO TERMINAL TRANSPORTATION. I HAD A WONDERFUL TIME FLYING DELTA AND WOULD DO IT AGAIN IF THE OCCASION ARRIVES AGAIN."
Cons: "CONNECTING FLIGHT DROPPED OFF 4 TERMINALS AWAY WITH NO OFFER TO SEE IF I NEEDED TRANSPORTATION FROM ONE TERMINAL TO ANOTHER. IT SHOULD BE OFFERED TO ANYONE WITH CARRY ON LUGGAGE WHO HAS TO CHANGE TERMINALS. WHEN I EXPRESSED MY COMPLAINT TO THE LADY AT THE GATE SHE WAS RUDE ABOUT IN ABRUPT. SHE SAID FILE THE COMPLAINT ONLINE IT IS NOT MY PROBLEM WE CAN HELP UNLESS YOU ASK. WELL WITH NO SIGNS TO SAY DO YOU NEED HELP GETTING TO THE NEXT TERMINAL OR AN ANNOUNCEMENT ON THE PLANE AS YOU LAND I DIDN'T KNOW AS THIS WAS MY FIRST TIME FLYING IN 32 YEARS."
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Cons: "Not enough space."
Pros: "Was bumped to first class, very good experience."
Pros: "Horrible the seating was to close also person seating next to me had a cold I was pissed!!! That was a horrible 2 plus hour flight"
Cons: "The same and I am still PISSED!!!"
Cons: "Delayed without explanation. Otherwise fine"
Cons: "Plane was not clean and had dirty kleenex and yogurt containers in the pouch. Flight attendant told me to just not use the pouch."
Pros: "Pleasant boarding. Delta gate at MSP is very comfortable."
Cons: "Usual cramped seats, $25 charge for luggage, cheap snacks."
Cons: "Multiple delays totaling 2 1/2 hours for mechanical and whatever excuse they could think up."
Cons: "Really long delay"
Pros: "Overall everything was fine."
Cons: "The plane was delayed quite awhile due to ice on the plane and loading baggage."
Pros: "nice people, ontime flight, capable captain"
Cons: "seats too small, flight booked to the max"
Pros: "The crew was very friendly."
Cons: "It delayed for an hour."
Cons: "Had to RUN through airport to catch flight because of first delayed flight."
Pros: "The customer service Was great"
Pros: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Cons: "I don't have any negative feelings"
Pros: "Equipment was adequate. I liked the on board emergency instructions!"
Cons: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Pros: "Prompt on time service."
Pros: "Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food."
Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "We were rerouted through Philadelphia."
Cons: "Flight delays and cancellations."
Pros: "Great service."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Cons: "eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though."
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Cons: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."
Pros: "straight through flight no connection. Crew was friendly and smiled."
Cons: "I do not like that you have to pay to choose a decent seat. Our flight was slightly delayed in boarding, and was not communicated."
Pros: "In flight entertainment options. new, clean aircraft."
Cons: "Seat comfort. All the money spent on aircraft amenities, technology, storage, etc. Why not more comfortable seats?"
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Pros: "Boarding was easy and flights were on time."
Cons: "Crew could have been a little more friendly and the planes were a bit dated...although I know AA is in the process of replacing their fleet."
Cons: "Flight was cancelled we were re-routed and didn't get there until 24hours later."
Cons: "Delayed flight, moderately friendly crew, moderately comfortable flight, expensive."
Cons: "Old plane and the movie app kept cutting out"
Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."
Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."
Pros: "Quick board and exit, fast check-in"
Cons: "Wi-Fi onboard free for all T Mobile customers, cramped seat room for a smaller adult even"
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "I liked the fact I eventually ended up in Dallas - that's about the only thing I liked about this flight."
Cons: "Inconsistent service - some customers got cans, some got just a cup with a lot of ice and drink. FAs were uninterested when the drink I wanted was not available. Flight was delayed by a maintenance issue. Overall, a terrible experience."
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Pros: "the crew is fantastic"
Cons: "normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money."
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."
Pros: "Pretzels and drinks."
Cons: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."
Pros: "Nothing. Was a lot of waited, the people were mad rough."
Cons: "We had a cup of water and a cookie for a 3 hours flight. The captain put gas at the airport with us in the plane. we waited in the plane almost 3 hour because of a storm."
Cons: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
Pros: "Tv in front of every seat, how far the seats reclined."
Pros: "Crew was nice, drinks"
Cons: "Ended up landing in Oklahoma, no hotel available even with the voucher, no food in airport,"
Pros: "On time."
Pros: "You had genuine people working."
Cons: "Flight was delay for a long time."
Pros: "Crew was friendly. Made the connection!!!! Only made it because arrival and departure gates were adjacent but I was very pleased that they had not closed the doors at 8 minutes before departure time."
Cons: "Long delay to take off caused by: delay in plane arrival, extra security check of carry on baggage due to deplaning passenger, missed time in takeoff queue."
Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."
Pros: "I was in a regular seat, but had more leg room than other airlines I've flown recently. I always put my bacpack and purse under the seat in front of me. On JetBlue and Frontier, I have to pull out the back pack during the flight to stretch my legs out, but not on either of these flights. This survey rates entertainment, but there was none. For me that's a great thing (I bring my own), so None gets the 5-star rating for my purposes. Uneventful flights--on time even with a short delay taking off out of MSP."
Pros: "My first flight fom MSP to chicago was 25mins early and from Chicago to MCI 5mins early which is good."
Cons: "My first flight was cancelled. This was frustrating as there were not options for a flight out that night. And then the airport staff let us know there weren't even places to stay. Very disappointed."
Cons: "Still in the waiting room waiting for this flight"
Pros: "Clean plane very spacious"
Cons: "Flight attendance was been rude he offer food everyone except me when I ask if I could get a drink he was making all this face like not wanting to give me anything"
Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."
Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"
Pros: "Every thing was on time. Could not have been better."
Pros: "On-time performance, upgrades, staff"
Pros: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Pros: "Great service, easy boarding, good flight."
Cons: "Cramped seats, like everyone."
Cons: "Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!"
Pros: "Everything went well From boarding to exiting the aircraft."
Pros: "Crew and flight were great"
Cons: "Not great food, but that's ok."
Pros: "Great flight"
Cons: "The fact that there were no snacks"
Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."
Pros: "Clean and friendly"
Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."
Cons: "Flight was cancelled due to weather where the arriving plane was coming from. Apparently no other planes or crew were available to fill in. Interestingly, my daughter in Minneapolis knew before we did that our flight was cancelled. Poor communication. My son who was traveling with me was able to get help from Fatima on the "white phone". She got us to Winnipeg on a midnight flight and we then booked a $1400 Delta flight to Minneapolis from there. We needed to be there by 10 am to attend the legal adoption ceremony of my daughter's infant son. It was very close but we made it. Sorry to say but flying is no longer a pleasurable, exciting experience. Janet Davis"
Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."
Pros: "It was good flight experience. Friendly staff and comfortable flight."
Cons: "The entertainment system was very old and kept freezing. It was difficult to use."
Pros: "It was a fast flight."
Cons: "Leg room."
Cons: "Small plane. Poor service. rough landing"
Pros: "Good entertainment"
Cons: "The flight attendants were not very polite. One of them spilled one of the dinners right next to me and hardly cleaned it up. I waited for her to come back to clean it but a few hours later, I just cleaned it myself (even though she spilled all of it)."
Pros: "Crew was nice."
Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."
Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"
Cons: "Flight was great. Kayak was a nightmare to work with."
Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"
Pros: "that the crew was friendly"
Cons: "food was awful"
Pros: "Seats were comfortable. Flight was smooth. Food was decent."
Cons: "Flight attendants were unfriendly and rude."
Pros: "Boarding and timeliness ok"
Cons: "Apparently my bag was searched. My portable water pick was taken apart and broken. Bags took 4 days to get to us."
Cons: "We tried to get seats together on our connecting flight, but were told we had to wait until we got to Toronto. The flight was delayed with few updates from the airport staff."
Pros: "The Air Canada crew were great."
Cons: "we were ti depart 12:15am on 12/30/2015 from new delhi and we are still here!! the flight has been cancelled two days in a row. our rebooked itenary says we will leave at 5 am 1/1 /2016 . waiting for that to happen."
Cons: "It's my 3rd time flying with this airline, and all 3 flights were delayed without a decent reason."
Cons: "Fight delay miss connection without confirm"
Pros: "Amazing aircraft, awesome personal entertainment systems, excellent service, and safe and timely flights. The food wasn't amazing but airplane food rarely is. It was however abundant. Which helps with the 12 hour flight!"
Cons: "Bathrooms could have been kept considerably cleaner, Air Canada should learn how they can provide gluten-free meals for customers with Celiac disease."
Pros: "Seats and plane interior were just ok, nothing to harp about. The was really poor for a 14 hour flight. Also, small children throughout the plane instead of just in the front or back just did not allow for any shut eye."
Cons: "Angela, the counter check-in agent, is not the friendliest."
Pros: "The food was great"
Pros: "Great service, comfortable space, good entertainment selection"
Cons: "Breakfast options were not good."
Pros: "i like the selection of movies and TV shows"
Cons: "the episodes of TV shows are so sporadic, and the interface is annoying to navigate. Could all the episodes of one show be listed together, and in order?"
Pros: "Great company. Will use it again!"
Cons: "We were in the last row so last ones to get off obviously which it wouldn't have been a big deal, but connecting flight time was a concern"
Cons: "Departure was late causing one member of group to miss a connecting flight. However, upon arrival a new boarding pass for the next flight was already waiting."
Pros: "Entertainment was very good"
Cons: "Most of the meals were not available . So we could not buy it!. They lost money and we wer hungry at the end of the trip."
Pros: "There was plenty of room on this plane that made for a comfortable early morning flight. The crew was very accommodating."
Cons: "The entertainment TV shows were poor"
Cons: "I booked for businessclass, at the first flight i didn't had space for my legs because my backpack and the suitcase from the other guest was under my and his seat. Couldn't feel my legs after the flight. Also for the evonomy class a no go and i'm 5'2."
Pros: "Air Canada rocks! The charger for my phone and the entertainment is brilliant."
Cons: "The flight was 2.5hrs late"
Cons: "Air Canada cancelled our flight less than 24 hours prior to our trip. They rebooked us on flights that would have us overnighting on the lay over and missing 3 days of our vacation. Air Canada offered to let us cancel our reservation with no penalty and for a full refund. Of course then we had to book a last minute flight on another airline for a much larger cost. The problem now is none of the web sites for the refund issues work. There is no phone help. It is like a complete scam. We will NEVER book another flight on Air Canada."
Pros: "Great service"
Pros: "The people, the easy going nature of them made the experience great. No stress."
Cons: "I am a big guy and so the seats were just not great. On top of that, the food doesn't give a lot to people who are trying to reduce carbs. Also pretzels and cookies as snacks... Help a brother out :)"
Pros: "Everyone was nice."
Cons: "No complaints"
Pros: "The entertainment system had a good range of movies. There was no food...but at least they passed some water around."
Cons: "Boarding seemed unfair to put the people in the back last."
Cons: "My reserved preferred aisle seat got switched to a middle seat without notification. To get an aisle seat at the gate, I had to move to a smaller (I'm 6'4") at the back of the plane. By the time the meal service got to me, several hours into the 5 hour flight, there was no food left except dry snacks. A very poor experience overall."
Pros: "This could have been a disaster with technical problems leading to a canceled flight. The ticket agent at the boarding desk did a great job of taking care of us! She saved the day for Air Canada."
Cons: "Technical problems with aircraft computer canceled the flight.. Food was ok to good for a Western Airline. I have gotten spoiled flying on Asian airlines were the food is always exceptional."
Cons: "there was no entertainment so you should add N/A option ."
Pros: "Wireless entertainment and seat spacing on the airbus"
Cons: "Boeing seats are too close together. Space them out"
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Cons: "Internet WiFi"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Cons: "The usual-- lack of legroom, insufficient recline"
Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."
Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Pros: "Everything was great and i hate flying"
Pros: "Cannot rate the food as I didn’t have any."
Pros: "Service and respect very good"
Pros: "On time, friendly, overall great!"
Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"
Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."
Pros: "Comfy seats! So nice when you have a comfortable chair"
Pros: "The flight, crew, etc, were fine."
Cons: "Somewhere in between MSP, ORD, and Madrid, our luggage was lost. After traveling for 18 hours, we needed and wanted our own things."
Pros: "Nothing what so ever!!"
Cons: "EVERYTHING..........I paid to fly ANA not god damn UNITED!!!!"
Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."
Pros: "Speed and ease of our return home."
Cons: "We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place."
Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"
Cons: "i missed my flight because my flight left Toronto late"
Pros: "friendly staff"
Cons: "first class seats not comfy. No wi-fi on the entire outbound. I had paid $149 to upgrade to first class. With no movies, no wi-fi, and being a vegetarian with 2 chicken entrees (chicken sandwich or chicken salad!) and no extra room, I decided to drink. I had 3 "free drinks" in first class, which was like paying $50 for a vodka tonic without a lime (3 times). Save you $$$"
Pros: "Short flight"
Cons: "Missed the flight because the connection was late taking off and landing.'so I am stuck on O'hare"
Cons: "Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure."
Cons: "Seats are too narrow in economy. Check in staff were very slow and at the gate same process repeated. Very relaxed staff :-)"
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"
Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Pros: "Friendly crew, easy boarding"
Cons: "Small uncomfortable seats"
Pros: "They were not on time could have been but the boarding process was slow and no one seemed to care either way."
Cons: "The boarding process was slow."
Pros: "Flight was on time - smooth ride also"
Cons: "A delayed flight from ABQ because the wing wasn't safe, arriving in Chicago late. Round-trip, United was terrible."
Pros: "Clean comfortable ride"
Pros: "Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine."
Cons: "Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same."
Pros: "Friendly stewerdasses"
Cons: "Flight left almost 2 hours late for something that was not even fixes but ignored by flight crew. Missed connecting flight and was only offered $14 food voucher and a stay at a really crappy hotel 20 minute drive from airport . A really disappointing first impression, possibly my last....... Not sure yet"
Pros: "Nothing. My family and I were treated like second hand citizens"
Cons: "The way we were unfortunately treated. No one wanted to help us. Our flight left late from Ottawa and we missed our connection they were reluctant to help or offer to help us."
Pros: "Flight was overbooked on the way to MN. Cancelled for 2 DAYS on the way back. This mishap ruined my New Years plans and cost me hundreds of dollars due to not getting back to work. I'm disgusted with the way I was treated by the representatives. By far my worst experience flying."
Pros: "good flight,, good seat size"
Cons: "Route tracker was unavailable."
Pros: "Flew with my baby and got upgraded to first class for free (after meal time). That was pretty awesome. United, however, doesn't consider children in the class of people who "take extra time to board," so I was disallowed from boarding early with him. No snacks at all. But the flight attendants held my son so I could use the bathroom, which was really nice. They were very concerned about my comfort."
Pros: "Flight itself was ok"
Cons: "Plane left late and it didn't get me to my connecting flight on time. Left me stranded in Chicago for 14 hours with no compensation for my time. This is something that needs to be remedied. I am trying to get to my mother in the hospital"
Pros: "Loved the email about connecting flights"
Pros: "Able to watch a free movie"
Cons: "Really tight seating and no snacks"
Pros: "The boarding process was quick and efficient once we actually started to board, after our scheduled time."
Cons: "The plane got in late, the boarding process was delayed. Once we boarded we sat on the plane for an hour before moving for some issue that wasn't really explained. My seat was broken and wouldn't stay up which caused them to walk by during process telling me to put it up."
Airlines flying from Minnesota to Canada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights