Daily cleaning, installation of cabin HEPA filters on flights from Minnesota to New Mexico
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Scores according to KAYAK customer reviews
Pros: "Super smooth landing and take off!"
Pros: "Crew was good"
Cons: "Food options would have been nice"
Pros: "Amazing crew!"
Cons: "Nothing. Everything went smooth."
Pros: "One of our baggage damaged. We reported to Alaska airline worker, she said wear and tear, they don't cover. we had to keep talking and took picture to made a claim."
Pros: "Arrived early, and that was good."
Pros: "Quick boarding"
Cons: "More seat room"
Pros: "Crew was amazing and friendly. Clean, chargers for phones in front of the seat and free WiFi for messaging on board."
Cons: "Offered free movie watching but our iPhones didn’t have plugs for earbuds, so we couldn’t enjoy it because it would disturb others having the sound on."
Pros: "25 minutes early! Amazing."
Pros: "The crews were very friendly and helpful."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "Never flew Alaskan before and we loved it!! You get a lot for your money on their airlines. Very impressed!!"
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Pros: "Alaska flight crew treated treated my violin with extra care. Thanks!"
Pros: "Boarding process was smooth and efficient Bathroom was clean."
Cons: "Very little personality of maim cabin FA. Cordial and courteous. Nothing being that. Small jet but one main cabin bathroom?"
Pros: "Crew was great, food was okay, Gogo inflight was fine. Everything about the entire experience, TSA to arrival baggage carousel, was fine - except for the delayed departure. 2.5 hours due to air traffic control at the destination."
Cons: "The delay- even though I know it wasn’t an Alaska Airlines delay, still delayed me seeing my mom for another day... she’d gone to sleep by the tome I arrived."
Pros: "The smooth ride and excellent crew."
Pros: "Other think was okay"
Cons: "No update for delay"
Pros: "Pilot was friendly and let us take pictures."
Pros: "The flight was on time, the crew was friendly and they even served is lunch which was tasty."
Cons: "My only minor complaint is they charge $8 to watch a movie."
Pros: "On time Helpful"
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "I felt like there was ample leg room, and liked that the back of the plane boarded before the middle of the plane."
Cons: "The scripts didn't sound well rehearsed, and disrupted my audiobook longer than. Necessary"
Pros: "The attendants are really great."
Cons: "3 hour delay. After boarding we sat on runway while the missing culinary cart was found and then paperwork needed to be completed and then we needed to be de-iced and then we're able to take off. Very long wait for luggage."
Cons: "The flight was 4 hours late-when I got to the gate they announced they didn't know where the plane was coming from San Jose. Later they said it hadn't left. They gave us vouchers for dinner which I appreciated."
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Cons: "My emotional therapy dog of 7 pounds got part of her paw ripped off on an airport escalator. Though she was bleeding profusely all over me, I was not allowed to use the first aid kit to bandage her. I had to bring her to an emergency vet upon landing in Minneapolis"
Pros: "Super flight attendant"
Pros: "They had complementary beer and wine on the flight!"
Pros: "I like that there was leg room."
Pros: "I liked being able to watch movies for FREE"
Pros: "Arrived to San Francisco before the expected arrival time,"
Pros: "Crew was professional, plan was clean,"
Cons: "Plane was late"
Pros: "It got me to my destination"
Pros: "Nice clean plane. Very nice stewards."
Cons: "Could use a light blanket."
Pros: "Left 5 min early and got in 40 min early!"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "I liked the amount of space in my seat! Cushy chairs leg room event tilted back"
Cons: "Totally Happy!"
Pros: "Great crew, newer comfortable plane."
Cons: "Insane amount of turbulence. Delay due to lack of access to the gate prior to boarding."
Pros: "Lost luggage for a day"
Pros: "Staff was friendly, plane was clean and comfortable, and departure was on time."
Cons: "Boarding was a little disorganized - not due to the Alaska Air staff, but the space is a little awkward. The desk staff would announce the different times for boarding various categories, but it was hard to actually get in line because everyone was crowded around the area to line up, so those in the back could not get to the actual line."
Pros: "Leg room and large overhead bins. Offered to check our carry on at the check in counter for free."
Cons: "Suggest boarding the plane in 3 main groups instead of 2."
Pros: "It was a great flight well taken care off had a window seat and fell asleep"
Pros: "Arrived on time even with delayed start"
Cons: "Short delay"
Cons: "Landing took forever, stearing on plane malfunctioned, worst experience of my life"
Pros: "Leg space big, crew fun and considerate"
Cons: "Soda or coffee served during the flight could have enhanced their service."
Cons: "Zero PPE or social distancing by crew"
Pros: "Amazing crew"
Pros: "Food & timeliness"
Cons: "Cramped seat and no window (14a)"
Cons: "Really felt happy on time touch down nice journey with delta"
Pros: "Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups."
Cons: "5 hours late!!!!!! Delta sucks"
Cons: "Everything was great"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Pros: "great crew and very welcoming for me and my small dog."
Pros: "The crew was fantastic."
Cons: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Cons: "Was a little bit hot"
Pros: "Friendly crew"
Cons: "No food was served"
Pros: "Entertainment options were very good"
Cons: "Plane was too warm,"
Cons: "Too early for me to get up on New Year’s Day"
Pros: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Cons: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Pros: "Excellent crew."
Cons: "Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken."
Pros: "Friendly staff. Very comfortable seats"
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "Friendly crew and on time flight"
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Pros: "The plane had a ton of room."
Cons: "Then our connecting flight had extremely rude crew members who made us feel as though our experience was less important than the “sky members”. Super HOT on the plane as well."
Pros: "great crew, very nice and helpful often looking for ways to serve people. More leg room. I had a free upgrade to exit row seating. Food was prettu good for a flight of that length."
Cons: "My initial flight was changed from 9 am to 5:55 am.... this is. It what I wanted or I would have purchased it. On this flight we had a 3.5 hour delay for mechanical!!!"
Pros: "Boarding was easy"
Cons: "Plane seats were very small and did not recline. Only one bathroom on plane"
Pros: "Flight crew was good, we arrived early on flight out and back! Feel like seats are tinier than ever, maybe it was just me. Food (water & pretzels) were OK, but nothing special (then again it was a short flight, so I didn't expect anything). Plane was small so we needed to gate check bags and the gate attendant came around and tagged everyone's bag for us, well before boarding which was hugely efficient - kudos to her on that!"
Cons: "Gate attendant's mic was broken (or she didn't know how to use) so she had to yell into the boarding area."
Pros: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Pros: "That the planes flew and i met my connections and arrived home."
Cons: "Below average crew with little to no interest in doing anything but getting the flight over. Cool, and perhaps lazy or tired. We were told there was not good offered on the flight because it was not long enough. Minneapolis to Spokane - seriously????5 days earlier on same flight there was full food offerings. Audio quality and ear bugs are barely useable. Very difficult to hear any of the spoken words of the movie and I have good hearing."
Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Helpful, and kind"
Pros: "Meal in main cabin, snack and drinks. Love the free entertainment at each seat. Also had power outlets and free WiFi messaging (with designated apps)."
Cons: "Late flight without any compensation for our trouble"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Cons: "My roundtrip flights with delta were all delayed at least 2 hours. That's what you pay for for a cheap flight. There were no inclement weather and the staff didn't give a reason for the delay."
Pros: "The flight crew were really nice and I was really comfortable in the Comfort+ section of the plane. It's a nice upgrade for Delta and hope the other airlines follow suit. Granted I had a very active infant, I didn't have any problems."
Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"
Pros: "Liked the selection of channels and movies."
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."
Pros: "Excellent trip. Provided ample food snacks and drinks."
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "I was lucky enough not to be put into a middle seat or next to a stranger during this pandemic."
Cons: "No social distancing and no enforcement of wearing a mask properly. Wearing one on your chin or half of your mouth with your nose hanging out needs to be corrected. Empty seats should be utilized for social distancing regardless of fare. First class and the back half of the planes were practically empty while everyone was in the center. We should have been allowed to spread out."
Pros: "Everything! Staff and service. I like the Free WiFi also."
Cons: "Everything was perfect"
Pros: "Good seats, comfortable w headrest adjustable"
Pros: "Yes all good"
Cons: "Nothing I can think on to improve."
Cons: "Wasn’t able to log onto the WiFi even though my seat mate could following the instructions. Extremely large man next to me took up half a third of my seat. Wasn’t able to sit back in seat or use either arm rest due to being the middle seat between 2 large men."
Cons: "I've flown American airlines twice this year. The service and flights have been very good. One thing I'd like to see is a variety of snack options."
Pros: "Boarding process was easy."
Cons: "Different snack options."
Pros: "Trip went smoothly"
Pros: "Equipment was adequate. I liked the on board emergency instructions!"
Cons: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Cons: "Potentially of hiccups and things outside of AA control. Better, more comfortable seats would be nice."
Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"
Pros: "On time"
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Cons: "Once we landed, we waited on the tarmac for good 20 minutes because something (I didn't understand what) was blocking the gate."
Cons: "Old, small seats, no tv, no WiFi"
Pros: "We were rerouted through Philadelphia."
Pros: "Good communication from the captain"
Cons: "The delays"
Pros: "Great service."
Cons: "Only served half people beverages. No entertainment"
Pros: "IFE very good"
Cons: "No legroom"
Pros: "Wider seats."
Cons: "No problems."
Pros: "Uncertain why there are 9 boarding groups, seems to be excessive/confusing."
Pros: "I like the food."
Cons: "Japanese shows without eng subs."
Pros: "The amount of legroom is insane. Super comfortable flight, very nice staff."
Cons: "Arrived 1 hr before my flight and they wouldn't check me in. I believe they overbook the flight and turn customer down. They even gave me hard time during rebooking us. Never again."
Cons: "delayed 2 hrs in perfect weather"
Cons: "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"
Cons: "Flight path at the end had to many turns kinda made me sick"
Pros: "The crew was friendly and competent."
Cons: "Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator."
Pros: "Friendly crew"
Cons: "Zero entertainment. Flight sat on tarmac as they tried to fix some technical issues after taxiing"
Cons: "Prices are high and changes are frequent on rates"
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Pros: "Boarding was easy and flights were on time."
Cons: "Crew could have been a little more friendly and the planes were a bit dated...although I know AA is in the process of replacing their fleet."
Pros: "It he seats were very comfortable There was enough leg space Crew was excellent The timing was good"
Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."
Pros: "Quick board and exit, fast check-in"
Cons: "Wi-Fi onboard free for all T Mobile customers, cramped seat room for a smaller adult even"
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Cons: "Lots of turbulence."
Pros: "Flight was on time."
Cons: "Seats are uncomfortable, too narrow, and little leg room."
Pros: "Friendly crew."
Pros: "I liked the fact I eventually ended up in Dallas - that's about the only thing I liked about this flight."
Cons: "Inconsistent service - some customers got cans, some got just a cup with a lot of ice and drink. FAs were uninterested when the drink I wanted was not available. Flight was delayed by a maintenance issue. Overall, a terrible experience."
Pros: "Chargers in the back of the seat for devices Friendly staff Nice quality airplanes"
Cons: "Paid for WiFi, and it was very choppy and slow. Took over 3-4 min, and several refreshes to send/receive an email."
Pros: "the crew is fantastic"
Cons: "normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money."
Pros: "Friendly and prompt service."
Cons: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
Pros: "Tv in front of every seat, how far the seats reclined."
Cons: "When I sat down I found a opened package of cookies which is provided on plan. Tray table had a lot of cookie crumbles too."
Pros: "What did I like? Nothing. It was United Airlines, and it has been a long time since there was ANYTHING to like about United. Usually, the best one can hope for is that there is plenty to TOLERATE. Unfortunately, this trip did not rise to that standard."
Cons: "UA to Denver cancelled due to maint, issue. Re-booked thru LAX on Delta. Arrived 12 AM vs. planned 6 PM (w/ 7 AM meeting the next day). Delta is 6-block walk outdoors from United at LAX. TSA pre-check didn't show on the Delta ticket issued by United, leading to another hassle at Security."
Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"
Pros: "Everything went smoothly. Though take off was delayed."
Cons: "Not much."
Pros: "It was on time and I had no problems whatsoever."
Pros: "I liked the savory snack mix."
Pros: "Private screening and movies available."
Cons: "No drink was offered due to descent sooner than planned. Very rough turbulance during descent."
Pros: "$155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag."
Cons: "Not being able to take a backpack as a carry-on"
Pros: "On time Friendly staffs"
Pros: "I didn't like anything from united."
Cons: "I really didn't like how the agent by gate presented herself. She was rude and disrespectful. She wouldn't let me get hold of my son who was flying with frontier to Denver get my book. Than frontier charged my son $45 for a small bag. This is sad"
Pros: "service is good."
Pros: "Very nice large roomy airplane"
Pros: "On time, no delays."
Cons: "Delays on delays"
Pros: "Being on time"
Pros: "Room for my luggage"
Pros: "Good service and on time"
Cons: "Not having a seat assignment before arriving to the airport."
Pros: "Plane to small for a long trip late arriving in MSP, had a 2 hour layover in LA for next flt most of that was used up waiting for plane to arrive in MSP. When we finally arrived in LA had 25 minutes to get to next flt to SFO. We had to sit out on the taxi way for 10+ minutes because there were no gates available. When one did open up it was another 10 min drive from the taxi way to the gate. By the time we got off this flt had to sprint thru LAX to get to next flt."
Cons: "2hr late leaving ord. 2hr late leaving msp. Airline change because of depart time in msp from united to American meaning we had to go from term1 to term 3 at ord in 20 min 21/2 hrs getting home. All delays due to mechanical problems. United needs to get their act together Our last trip with them,if at all possible."
Cons: "Would like atleast 1 or 2 options free on the tv"
Cons: "milk products in the snack bag, gross."
Cons: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."
Cons: "Cost too much."
Pros: "I liked Wh snack mix"
Cons: "I didn't like that there was a power outlet advertised and there was in fact not one."
Pros: "The flights were wonderful. Boarding process went smoothly."
Pros: "One of the best flights I have ever been on! Everything was right on time."
Cons: "Difficult to hear, much confusion as to which line to get into, the marking are easy to read unitl a line forms then just a jumble of people in the walkway"
Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."
Pros: "The lady helping me before boarding plan was awesome thanks enjoy your week"
Cons: "I'm 6'tall...NOT that tall and felt cramped the entire time."
Pros: "On time both ways"
Pros: "The staff was friendly"
Pros: "My knees were literally in the person in front of me back of the chair."
Cons: "They make you check your standard crayon bag because it "looks" too big. Even after putting in the size bin they have."
Pros: "Speed and ease of our return home."
Cons: "We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place."
Cons: "No movies to watch"
Pros: "friendly staff"
Cons: "first class seats not comfy. No wi-fi on the entire outbound. I had paid $149 to upgrade to first class. With no movies, no wi-fi, and being a vegetarian with 2 chicken entrees (chicken sandwich or chicken salad!) and no extra room, I decided to drink. I had 3 "free drinks" in first class, which was like paying $50 for a vodka tonic without a lime (3 times). Save you $$$"
Cons: "seats were extremely uncomfortable"
Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."
Pros: "Seat too tight couldn't move at all"
Cons: "Seat too tight couldn't move at all"
Pros: "We got here"
Cons: "Lost luggage"
Pros: "Organized, calm and considerate to travelers."
Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."
Cons: "Delayed three times"
Pros: "Actually probably should have given 5 stars"
Pros: "Left and got into destination early"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"
Pros: "Was on a larger regional small jet. The service was great. Lots of legroom."
Pros: "American Airlines saved the day!"
Cons: "Boarding process could have been better. I felt I was poorly informed of the technical issues and would have liked a better understanding of what was going on. Boarding and then having to deplane right before departure due to a tire inspection fail was unnecessary. I feel as though the inspection should have happened prior to boarding."
Pros: "Amazing it took an international pandemic to finally convince airlines to board from the back front."
Cons: "More than two staffed check in counters. Check-in staff with a sense of courtesy and at least understanding og customer respect."
Cons: "No catering and way late"
Cons: "I was enjoying accept no food lolz"
Pros: "Great price, great staff"
Cons: "Check in desk was not open until 9am. Less than 2 hours before takeoff on busiest travel day of the year."
Cons: "Trash food"
Cons: "Paid for baggage via Kiwi. Airline did not receive baggage reservations, paid for baggages again @ airport."
Cons: "Check in counter opening for such a short period get very inconvenient"
Cons: "We didn't make it to Vegas and they barely compensated us."
Cons: "The additional fees for everything."
Cons: "No free pop or peanuts anymore? That's cheap."
Pros: "the take off and landing went smoothly, especially for someone with anxiety."
Cons: "as I am sure you heard from others....more leg room as I am over 6' tall."
Pros: "Attendants were very nice"
Cons: "No leg room and need more food, boarding took quite a while and got out seat placements wrong twice"
Cons: "The four hour layover"
Pros: "Everything was great"
Pros: "Clean environment. Friendly staff."
Pros: "There was major delays departing and arriving. Also the plane is super uncomfortable. I would recommend everyone to fly sun country instead (similar prices)"
Cons: "Seat cushions very uncomfortable"
Pros: "They cancelled last minute and I was forced to buy a last minute ticket on a different airline"
Cons: "Plane was too hot"
Cons: "Pay for snacks"
Pros: "Frontier is cheap. Thats about it."
Cons: "Everything except the staff and price."
Cons: "Delayed 30 mins after I arrived at the airport for unknown reason. Waited on tarmac another 30 mins (at least) after landing. We didn't get an explanation for 20 mins. The plane was literally 30 feet from the gate. It was almost funny how annoying it was. I'm surprised all the passengers kept their composure. NEVER AGAIN"
Cons: "Paying to carry on luggage."
Pros: "The person besides me."
Cons: "We waited 40 minutes on the tarmac. :("
Cons: "The chairs were uncomfortable and didn't recline. You charge for a cup of water!"
Pros: "Nothing particular"
Cons: "No priority boarding for kids under five?!!!! Announcement is not clear about gate changing and boarding zones. Charged 45 dollars on a small hand carried suitcase? And 40 for a large checked in suitcase? It doesn't make any sense......"
Cons: "It got canceled"
Pros: "we arrived 15 minutes early"
Cons: "our gate was changed and we had to wait in the plane 20 minutes after landing"
Cons: "Delayed both in Mpls and Denver!"
Cons: "Be careful flying budget airlines. Their gate options are few if something goes wrong."
Pros: "The paying/oarding process"
Cons: "Cramped, no free drinks"
Pros: "A++++ Everything was great! Would definitely book with Kayak again."
Cons: "Long delays."
Cons: "Paid two different prices for checked luggage. Msp to den paid $35, and den to Msp paid $30. Why is that?????"
Pros: "Every thing went smoothly."
Pros: "Everyone was very helpful"
Cons: "No beverage"
Pros: "Price Nonstop Timeliness"
Cons: "Buy water, unbelievable. Health requires water, should be included, not that expensive. Attendants were not attentive , rarely noticed them. They did not seem pleased with job, rarely a smile."
Pros: "Tank you!!!!"
Pros: "I didn't die."
Cons: "After purchasing and advance seat, Frontier decided at the gate I didn't deserve the seat I selected and moved me to a new seat. So fR, no,refund even though the new seat wasn't a stretch seat that I purchased. Overall very poor customer service and attitude, unlikely to,fly frontier again."
Pros: "Horrible never again use frontier airline"
Pros: "Seemed to have more legroom than delta"
Cons: "Nothing to drink and no magazine"
Cons: "No snack or soda included."
Pros: "everything went smooth"
Cons: "Sears were not that comfortable and didn't recline"
Airlines flying from Minnesota to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minnesota to New Mexico
Masks required on board, masks provided on flights from Minnesota to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Minnesota to New Mexico
Testing for antibodies, testing for symptoms for flights from Minnesota to New Mexico
Waiving of change fees. Search flexible flights from Minnesota to New Mexico