Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Tulsa
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Scores according to KAYAK customer reviews
Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."
Cons: "Hour late and no wifi!"
Pros: "The crew was great."
Pros: "The crew was great and also the snacks."
Pros: "The seat was very comfortable even as a basic seating and the entertainment options were great."
Cons: "The voice from the pilot was very loud and would be too much if I had my headphones on."
Pros: "The entertainment on the plane was nice. One of my airphones did not work."
Cons: "If the screens were updated and a little easier to touch."
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Pros: "Amazing SLC Skyclub crew"
Pros: "It's a nice and short flight so can't ask for too much. Quick to board and deplane"
Cons: "The flight was delayed by close to an hour. Being a late flight it made for an overly long travel day."
Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"
Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""
Cons: "I was never notified that the flight from Asheville to Atlanta was delayed...probably cancelled...... my connection to Munich would have been missed..... not reliable and not customer friendly to never notify the passenger!"
Pros: "Quick easy flight"
Cons: "The comfort seats are not that comfortable"
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "Inflight Service is great"
Pros: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Cons: "I liked everything"
Pros: "Clean and spacious plane, relaxed and organized gate cre"
Cons: "Crew member passing out ear buds ran out and never came back"
Pros: "Super friendly flight crew."
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Pros: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Cons: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."
Cons: "On time and nice media"
Pros: "Was given a seat with more leg room in a exit row because the extra volunteers."
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."
Pros: "Excellent flight, great crew, smooth throughout!"
Cons: "Catering problem - no snacks!"
Pros: "See above"
Cons: "See above"
Pros: "Crew was nice and accommodating"
Cons: "Even though it’s economy- it feels like the seats have gotten even smaller!"
Pros: "Very professional cabin crew"
Cons: "Seats not very comfortable-very close quartered"
Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
Pros: "The boarding process was smooth, friendly staff."
Pros: "The crew was very professional."
Cons: "Seats were to small and uncomfortable for us."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Cons: "Wifi didn't work (network wouldn't show up)."
Pros: "I was on a 3 seat side at the window. I was lucky to get seatmates who were friendly and helpful. The crew was great, and very friendly."
Cons: "I love that the flight was cold, but if you get easily, you might want a light jacket or blanket!"
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Cons: "Food and entertainment as always."
Pros: "Really liked the plan"
Pros: "The flight attendants were so nice and accomadating. Even came by to refill our waters! I've never been on a flight with such friendly flight attendants!"
Pros: "Frequent food offerings throughout the flight."
Cons: "Boarding the plane was not easy. We had to show our passports to a man who quizzed us on where we were coming from, where we were going, and asking questions about our luggage. After that we had to go through another security point and scan our boarding passes, but most people could not get through with our boarding passes, so we had to get in another line to show our passes to our agent. It was very stressful since we were running late since the border control line was so long! While it was stressful, I am glad that they were careful regarding the security,"
Pros: "stewardess was exceptionally pleasant."
Cons: "I paid for the upgrade to Delta Comfort Plus for an aisle seat & for some reason they reassigned our seats and I got Putin a middle seat. It was not what I paid for and it was very uncomfortable. If people pay to upgrade to specific seats we should. It be reassigned to whatever seat they want to put us in."
Pros: "Good service once I finally got on a plane."
Cons: "The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later."
Pros: "Food was good"
Cons: "No bags in Atlanta and no one to help. In Savannah baggage person not nice. Started the conversation telling me Delta is not responsible for delivering our baggage to our home."
Pros: "Very nice!!"
Pros: "The crew was polite, including TSA, and I had no problems with anyone on board. There was also little turbulence, which was nice as a first time flyer."
Cons: "The seats were incredibly uncomfortable, even with a pillow. I was in economy, but I was expecting at least a little cushion."
Pros: "Everyone from the TSA agent at gpt to the gate agents and airplane staff were very rude."
Cons: "Just being helpful and friendly."
Pros: "The crew was very accommodating, personable and the communication was good."
Cons: "It's not really fair to blame the crew or the airline forother nature, but my biggest frustration with flying is that the flights always seem to get delayed for one reason or another."
Pros: "How fast we borad the airplane the sever was good and nice respectful"
Cons: "Just speed up little fast unload the airplane"
Pros: "The flight crew was fine considering it was 2 in the morning."
Cons: "Our flight was delayed 3 times; from 10:40pm to 12:55am to 1:25am because “the copilot was late on his flight from Chicago.” When another American flight arrived around midnight and their copilot offered to step in (he had not exceeded his flying hours), he was refused by management. Exhausted passengers were extremely angry. Each time the flight was delayed, the gate agents waited until the “Boarding in...” status screen reached 0 before announcing the next delay. Not cool."
Pros: "Attendant was quick to provide seatbelt extender."
Cons: "Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights."
Pros: "Nonstop flight!"
Pros: "The flight being on time"
Pros: "The internet and movies"
Cons: "The AC was not turned up it was very hot and even after I asked nothing was done."
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Pros: "The planes took off on time, and arrived early. Couldn’t ask for more!"
Cons: "Seats were uncomfortable and legroom was bad."
Pros: "Great entertainment and crew."
Cons: "The seats are too close together. Sure, I could’ve paid extra to have more legroom, but the flight was already expensive enough. Please spread the seats back out a bit and charge us all the same price."
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Cons: "That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late"
Pros: "Older style cabin, but still a comfortable flight. Crew was friendly."
Cons: "There was no food or entertainment so the rating there doesn't mean anything. Flight was delayed 1 hour due to a mechanical issue. Part of the delay included AA trying to get the flight crew to show up at the gate. The flight was oversold so there was a long list of standbys which added to the crowd waiting at the gate."
Pros: "Smooth flight !"
Cons: "Too tight for 6'3 male."
Pros: "They were rude, unhelpful and I will NEVER travel with them again. In fact I canceled my ticket entirely and booked with another airline at the airport."
Cons: "Lows you customer service"
Cons: "Foods are so salty overall. No individual entertainment system available."
Pros: "not much"
Cons: "Steward on flight yelled at people and gate staff yelled continously"
Cons: "Flight from Gulfport was delayed 3 hours and carry on bags with wheels were not allowed on the plane even though there met the size requirements for a carry on. I was allowed to bring it on the incoming flight, which was the same kind of plane. Not a pleasant experience and will definitely avoid American Airlines in the future."
Cons: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
Pros: "Ability to upgrade to first class"
Cons: "Security taking forever"
Cons: "Flight got Delayed but they were efficient enough to get an alternate flight as fast as possible"
Pros: "Better than walking!"
Cons: "Extremely cramped space."
Cons: "Late Dallas to tulsa"
Pros: "The fact that the plane landed."
Cons: "American Airlines is running neck and neck with United, competing for the world’s worst airline. They have crammed so many seats onto their planes that I’m surprised it isn’t a health hazard. I was in an aisle seat and every time I started to fall asleep, someone going down the aisle slammed into me, making any sort of rest impossible. And the flight attendants had the typical U.S. flight attendant perma-rage, of course. I feel sorry for them, underpaid and overworked, but always p***ed off. Anerican Airlines needs to look at Emirates and other non-U.S. carriers to learn how to treat their passengers."
Cons: "Messed up college for your mismanagement."
Pros: "Loved having 2 empty seats next to me so I could stretch out after a very long day of travel."
Cons: "Seats are not very comfortable in any position."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Seat space very narrow and uncomfortable seats"
Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."
Pros: "Exit row seat very roomy with plenty of leg room."
Cons: "Flight from ORD to LGA delayed even though the plane was already at the gate in ORD. No announcement explaining why it was delayed. What was worse was that after landing at LGA, baggage tagged as Priority did not come out first, it came out much later - after numerous non-priority baggage came out. This is not the first time this has happened at LGA. What's the point of tagging it as Priority if it won't be handled that way?"
Pros: "Quick to board and on time, plenty of leg room, great new movie and shoe selection during the flight."
Cons: "The food was satisfying, but not great. Entrees were quite salty and bread came a little soggy."
Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."
Pros: "I like quick flight,"
Cons: "The delay but hey that's how it goes."
Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"
Pros: "Always on time and always comfortable."
Pros: "Excellent, friendly service by flight attendant, Amy Sparks! I felt very welcomed and relaxed, especially having just flown 15 hours from Sydney back to the States."
Cons: "Engine noise was loud seated at the rear of the aircraft."
Pros: "entertainment system was very good"
Cons: "american airlines offers no choice of food for flights of 4 hours or more, that is a shame, that says a lot about a very powerful airline. shame."
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Pros: "Empty plane."
Cons: "Cold plane."
Cons: "Cancelled flight. Could not get a flight to tulsa. Moved to a delayed flight to OKC with rude gate staff and no inflight drink or food service."
Cons: "Cancelled, had to stay in Dallas until next day"
Pros: "On time"
Cons: "Smaller plane, tight space"
Cons: "We were stuck from 11 pm to 9am at the airport without food (nothing at the airport was open and nothing was nearby). We did not get the hotel promised. The plane was very small and uncomfortable. I felt sick."
Cons: "People shoving huge bags under the seats kept hitting my feet at my seat."
Pros: "Pleasant crew, flight on time. Ambiance = none, comfort = bare minimum, better than sewerage on the Mayflower and that's the norm."
Pros: "Not mu h"
Cons: "Sardine packed"
Pros: "The view of the sun set"
Pros: "What you would think of a typical flight. Nothing special happened, just loaded up and flew."
Cons: "United and AL never helped rebook my flight from Chicago to Omaha. Spent too much time and money to get back home."
Pros: "New nicer attitude from crew"
Cons: "Small seats"
Pros: "Flight was on time. The united employees were really nice."
Cons: "I recently had knee surgery. So, I booked isle seats for my trip. However, I was placed in window seat on regional jets. It was pretty uncomfortable."
Pros: "All of it great"
Pros: "The first leg of my journey was on time, a little early, even."
Cons: "The second leg was delayed, and the flight crew seemed confused about why. The chairs on the planes were quite uncomfortable, and gave all three of my party some kind of bodily pain."
Pros: "Didn't make it to Denver"
Cons: "My flight ended up being canceled due to weather which was understandable. I explained to the attendant at the counter that I had to get to Denver because I had my brother who is a minor meeting me at the airport in Denver and I did not want him alone by himself in a place he'd never been. when trying to reschedule my flight at the counter the attendant was rude and told me I had to call united myself to reschedule my flight. I was on the phone with them for over 45 minutes just to be told there was nothing they could do to help me. They said they had one flight leaving the next morning to denver but it was completely full. Which defeated the purpose because I was going to have to fly back home the following Sunday. So I stuck around and tryed to find a flight to Denver and I over heard the couter attendant book another customer to Denver for that evening when I was told I had to call united myself and pretty much was told I could not be helped. I ended up having to pay another airline 538 dollars to fly my brother to Tulsa instead so he wouldn't be stranded in Denver because I wouldn't get there till the following day. I'm very disappointed in united and there lack of customer service. I especially don't like being told I can't be helped when the attendant at the ticket counter clearly helped someone else. I am so disappointed in my experience with united and will never fly with them again."
Pros: "I liked how the flight was on time and short"
Cons: "I didn't like the fact that the plane was small. I am 6 foot and it was extremely uncomfortable to sit in the seat for only an hour"
Pros: "Nothing about this flight was good."
Cons: "There were delays and every united staff member I interacted with seemed less than thrilled about their job."
Pros: "The fast flight"
Cons: "No leg room kind of cramped too"
Cons: "Great flight"
Cons: "We missed our connection flight because the flight took off 5 minutes earlier then scheduled. We were delayed for 4 hours. We asked for food voucher and we were given each a $10 food voucher."
Pros: "Crew was great"
Cons: "Space was very tight, but I pretty much expected that, going to a small airport"
Pros: "Was a bigger plane. More space to move around and fit luggage. Served refreshments! All my flights with United were on time!"
Pros: "A typical flight."
Pros: "Everything was great! :)"
Cons: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("
Pros: "We'll coordinated."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Missed the connection"
Pros: "This was a good group to fly with and Anne was outstanding!"
Pros: "Flight attendants, comfort and attention to detail were all good."
Cons: "Nothing comes to mind"
Pros: "I liked how new and clean the plane was, and how orderly all aspects of the flight were."
Cons: "It has always seem really counterproductive to load the front of the plane first. All five of us said the same thing. Really dumb, so what....... if we were to have paid more money for first class. It would be faster. No need to wait for someone to get their bag in the overhead for so long."
Pros: "1st class experience was great."
Cons: "Time between load and take off"
Cons: "My flight was canceled and I was never notified. I never got a text or an email. I was also allowed to board the wrong flight, and sat there until another customer boarded with the same seat assignment. If that hadn't happened, I would've flown all the way to Oklahoma on the wrong flight, with no luggage. Not to mention, it's probably a lapse in security. That's how I learned that my flight was canceled.The United phone line was not helpful. Then, I stood in line FOREVER. After 2 hours of standing in line, they set up a dedicated line, and all of a sudden it was helpful. I'm never not flying southwest again. I'm praying my luggage makes it to where I'm going. AND no wifi on either flight. That really sucks."
Pros: "All went very smoothly"
Pros: "Being extremely punctual."
Cons: "They would not let me take my flight because I missed the first leg. So the flights that I paid for I was not able to use. I had to spend an additional $320 to buy a new ticket."
Pros: "Polite good seats good service"
Cons: "Left 30 minutes late"
Pros: "The pilot handled the flight well. The flight attendant was exceptional."
Cons: "My flight was delayed an hour & a half"
Pros: "On time and great crew."
Cons: "Boarding group"
Pros: "Ease of travel, friendly crew and snack on flight."
Cons: "Bumpy from weather, just thankful we made it safely."
Cons: "Had to navigate stairs"
Pros: "It was good mostly. I really didn't have a bad experience overall it was pretty good."
Cons: "The only negative thing about the trip back to Tulsa was when I was waiting in Chicago for my flight back home. I went to the lady at the front to see how much longer I had before boarding so I could figure out it I had enough time to get tea. When I asked her she signed really loudly and said five minutes. When I turned around, I looked over my shoulder and she was rolling her eyes at the guy next to her. I get that she probably has to do that a lot, but I spent money to use United and she shouldn't have responded a rude attitude or rolled her eyes. She has a job to do like everyone else."
Pros: "The time it took to get there"
Cons: "One of the crew members was very rude with an attitude the guys that sat next to us where loud and annoying"
Pros: "Smooth flight until very last minute. Landing was rough, very abrupt descent."
Cons: "Crew member disrespectful, didn't even get a drink even tough I was ad the middle of the plane."
Cons: "Limited leg room"
Pros: "The inflight snack was a waffle of sorts, very delicious. Boarding was fast and simple"
Cons: "Didn't realize I couldn't bring a rolling carry on, most of the flight had to check their bag at the gate. The steward was weird, he kept hitting on the guy in front of me, which isn't a big deal except he came by frequently and only serviced that one passenger."
Pros: "Loved the roomier seats and leg room."
Cons: "Would've been better without the bag fees. Only tried them because Southwest was full but overall a great experience"
Pros: "No one sat next to me on the airplane. It was a smaller airplane so i appreciated that with my long legs."
Cons: "My flight was delayed several times which set me behind, but was good because of my first flight being delayed as well."
Pros: "Our flight was delayed for four hours. However, an attendant at the United Airlines counter was kind enough to go ahead and book us for a later flight out of Houston so we would make it home without much of a delay. Overall everyone was very nice and helpful."
Pros: "Quick and smooth flight and we arrived early!"
Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"
Cons: "The plane was tiny, old, and had an awful odor. The odor did not come from a passenger, it was the plane itself. The flight was turbulent, and the combination of turbulence and the odor was highly nauseating. The seats were small, old, and uncomfortable. I am a tiny woman and found the seats to be too small, I can only imagine what larger people must feel like. I kept bumping the stranger next to me, and visa versa."
Cons: "I booked my flight 4 months in advance. I arrived at the gate 30 minutes early and was told they overbooked the flight. They did nothing and coulndnt explain anything."
Airlines flying from Mississippi to Tulsa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Tulsa
Masks required on board, masks provided on flights from Mississippi to Tulsa
Social distancing seating
Middle seats unavailable to book on flights from Mississippi to Tulsa
Testing for antibodies, testing for symptoms for flights from Mississippi to Tulsa
Waiving of change fees. Search flexible flights from Mississippi to Tulsa