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Round-trip
1 adult
Economy
Sun 3/5
Sun 3/12
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $199 |
Average price round-trip | $909 |
Good deal round-trip | $133 |
Good deal one-way | $91 |
Best time to beat the crowds with an average 7% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Kansas City to Anchorage
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Missouri to Alaska
Top 5 airlines serving from Missouri to Alaska
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29410 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Airline reviews
The Turkey wrap was not that good. I sure like the Turkey Sandwich better.
The Turkey wrap was not that good. I sure like the Turkey Sandwich better.
Pros: "The crew was professional in every way,"
Cons: "There were a couple of individuals with oversized carry-ons that held up boarding as they tried repeatedly to get the carry-ons into the overhead bins. Utilizing a carry-on sizing tool in the gate area would have identified these two oversized carry-ons PRIOR to boarding and could have kept everyone safer. Instead, passengers behind the offenders were waiting while the bags were opened, items removed, and another attempt made at stuffing them into the overhead bins, all while passengers already seated were subjected to even more compromised social distancing in enclosed spaces."
Pros: "Delayed almost 3 hours."
Cons: "Little delay is ok but not 3 hours."
Pros: "Crew was very nice"
Cons: "The seats are so uncomfortable"
Cons: "Less turbulence"
Pros: "It is always a joy to fly on Alaska. This is especially pronounced when on a long flight with multiple airlines and then the Alaska segment brings a smile to my face. Even when other airlines do good, Alaska does it better. In a word, employees. Alaskan employees always have a genuine smile and a kind word. Thank you Alaska!"
Pros: "Sarah provided excellent customer service. That was one of the faster flights back to Anchorage!"
Cons: "The pet relief area at Seatac airport was subpar at best. Zero ventilation in the pet area with made for a hazardous environment for both my pet and myself."
Pros: "New and clean aircraft."
Cons: "Very few movies available. Huge delay to get off ground."
Cons: "It was a little cold on board"
Pros: "Friendly staff, comfortable seats, fabulous to have a plug for my phone! Even a smooth ride!"
Cons: "Nothing"
Pros: "Good entertainment"
Cons: "No food"
Pros: "service excellent"
Cons: "Alaska lounge sub standard"
Pros: "Flight had a mechanical issue. They kept us informed, provided vouchers for food, and a discount on a future flight. We also were offered a free drink once the flight finally did take off. Crew was terrific."
Cons: "It was a 5 hour delay, however, we deplaned after about 50 minutes."
Pros: "Not walking through an airport to get the next flight."
Cons: "I didn't like having a 7 hour lay over from Seattle to Anchorage. I would have enjoyed more time with my family before flying out rather than sitting in an airport for 7 hours."
Cons: "seats were a bit narrow and lacking legroom. Alaska airlines charging extra for more legroom? Seriously? Alaska airlines also charges for a meal? Alaska airlines charges for bags too? Seriously? Just nickel and dime the poor customer to death here. What entertainment? Alaska airlines wanted to charge for entertainment also. give it a break."
Pros: "Good"
Pros: "I always enjoy flying with Alaska Airlines."
Pros: "yes"
Pros: "Everything"
Cons: "N/A"
Pros: "served some great refreshments even while serving was going on they made it easy to sleep"
Pros: "It was great to have fewer people on the flight so we could all spread out on the seats"
Pros: "I liked that the plane was not full."
Pros: "Excellent timing and professionalism, didn't miss a beat. First time flying with Alaskan due to Anchorage trip. Alaskan and Hawaiian are the 2 best airlines out there."
Cons: "Nothing, extremely impressed at all levels of service."
Cons: "no meals ,minimal drink or snack service,"
Pros: "This is my first trip on Alaska Airlines and it is now my number 1 airlines. They were welcoming and everyone was smiling. Wow what a difference."
Cons: "Na"
Pros: "See above"
Cons: "See above"
Pros: "I was in first class so that's the better experience. I would have been even unhappier in coach."
Cons: "Seat, despite being first class, was not comfortable I asked for a blanket before takeoff and was told there aren't any on board. No blankets for an 8 hr red eye??? No pillow either. Flight attendants never asked if I wanted another beverage after initial service. It was an 8 hr flight. The first class meal was a tiny cheese plate. I was starving. For a $900 1 way ticket, I expect more of this airline Flight attendants seemed like they didn't want to be there. Wasn't feeling the love. it was a 12:30am flight. We are all tired, but c'mon. Smile a little."
Cons: "My luggage was off loaded in Juneau and staff was not very helpful in providing information on claims etc....Very disappointed with Alaska Airlines."
Pros: "After a long delay the captain did his best to get us to Anchorage as quickly as possible. That was appreciated."
Cons: "We were delayed 2 hours due to the fact that the scheduled captain could not fly anymore due to hours. We had to wait to get another pilot. This caused some problems for some who had schedules to meet, and rides to be notified. The airline needs to see this possibility sooner so long waits are avoided as much as possible. The 737 was not as comfortable as the regional jet on our first leg of this trip."
Cons: "Flying with my husband and daughter. All of our seats were split apart even after calling to fix the issue. When I went up to the counter, the lady told me too bad, she couldn't ask someone in an isle seat to switch, but I could do it myself if I wanted. My daughter is 2, can't exactly sit by herself. Food service didn't begin until almost 2 hours into a 3 hour flight but it was in no way due to turbulence. After food service, no trash service came around until about a half hour before landing. Slowest moving crew I have ever seen in my life. Also, the bathrooms were beyond disgusting. I will never fly Alaska again."
Pros: "Lots of leg room."
Pros: "Very friendly crew. The airline also offers a little more leg room than other airlines"
Cons: "Small crowded terminal at O'Hare made boarding seem chaotic"
Pros: "It was on time. Courteous employees."
Pros: "Staff"
Cons: "Nothing"
Pros: "Flying is difficult because it is so crowded but this is just part of travel. Alaska Airlines does a great job of getting us where we are going, on time."
Pros: "I appreciated the checking in process with Akemi. She made it seamless! Thank you!"
Pros: "Good customer service and flight"
Pros: "Flight crew"
Cons: "Delay due to maintenance"
Pros: "Alaskas great cheese plate"
Cons: "The heat was high, we asked the male steward many times to request the heat turned down, people were removing as much clothing as possible. It was very hot and sticky and smelly. The descent to landing was to fast when near the runway, and we crashed hard like a carrier landing. I would inspect the gear and wing spats for cracks. The fuselage bowed like a banana, it was evident looking down the tube sitting the back. How about a breathalyzer or something, everybody knows the drunken pilots, the can't be fired and they know it, so it takes years to sober them up at our expense. The pilots who've been caught drinking are not trying to get better, they just whine that the others who haven't been caught yet are even worse drunks. Everybody who flys on Alaska has heard it from the same old Alaska born drunken pilots. How about less drunken bush piloting and get your drunken pilots who've been busted in the last few years to shut up and stop telling everyone that all Alaska pilots are drunks as defense of there drunkeness."
Cons: "need more space"
Pros: "Easy transition."
Cons: "You have to pay for food and entertainment."
Pros: "Very pleasent and we'll up kept airplane with plenty of over head storage"
Cons: "Flight was cancelled and then postponed to 3 hours later but at least they reaccommodated the passengers as good as they could."
Cons: "I had two different trips planned with Alaska. I ended up staying in Kansas City, and Alaska cancelled my flight. Said the only option I had was to pay $500 for a new flight. I found a delta flight form $300. Not the kind of service I had expected from this airline"
Pros: "Clean plane. Friendly accommodating staff."
Pros: "I like the fact that this fight travels quickly and safely over some of the world's most inhospitable lands."
Cons: "This fight does not have a movie or full meal service. It also does not have jet ways. However it is better than the Ravn flight."
Pros: "Captain's flight commentary good Crew fine. Plane fine."
Cons: "slow, untimely, disorganized boarding Couldn't get seat assignment online or at airport."
Pros: "Nice plane. Nice people."
Cons: "Boarding slow. $17.95 Internet -- YOU KIDDING ME? This is 2016 people. You canceled my return flight and made me stay another day. Airport terminal too small and packed."
Pros: "Pilots and crew were amazing"
Cons: "It was perfect"
Pros: "Clean safe comfortable plane seats. friendly staff."
Cons: "A small credit for miles as the Wifi didn’t work."
Pros: "The crew was nice."
Cons: "N/A"
Pros: "The crew was nice"
Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."
Pros: "Being on time with everything."
Cons: "Nothing"
Cons: "Really felt happy on time touch down nice journey with delta"
Pros: "Crew is amazing, seats are pretty good."
Cons: "On time, baggages checked in and were made available on time."
Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Cons: "N/A"
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Cons: "Food really bad on both segments."
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "The entertainment was nice."
Cons: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."
Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."
Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Cons: "Na"
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Cons: "Ac not working at last 30 minutes of flight."
Pros: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Cons: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"
Pros: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Cons: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."
Pros: "Nothing"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."
Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Pros: "Easy"
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
Pros: "The staff and crew were great help all along the route and the planes were well kept and clean."
Cons: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Friendly staff/ comfortable seating."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Cons: "Nothing."
Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "Low price."
Cons: "Delta provided no information as to why the flight was late. No earlier flights on other airlines were offered."
Pros: "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
Cons: "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."
Cons: "turbulance"
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"
Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Cons: "N.A"
Pros: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."
Cons: "We were almost 2 hour delay inside the hot plan..."
Pros: "Seat was uncomfortable, but luckily we had an exit row so we had extra leg room. An entertainment station would be appreciated. There was a 3 hour delay due to technical difficulties, which was frustrating, but nothing could be done about it."
Cons: "Crew could have been slightly friendlier and more willing to help."
Cons: "The landing was a bit rough"
Cons: "Delay. Second time I’ve had this."
Pros: "Crew friendly, enough leg space"
Cons: "Internet access"
Pros: "Everything...thanks!"
Pros: "They treat you like they used to. Drinks snacks, although the snacks did cost but seats were comfortable and roomy. I chose a $17 seat both ways and it was perfect."
Pros: "Nothing"
Cons: "I was not allowed to board the flight. I arrived 30 minutes before departures and they refused to print my ticket. The lady claimed it was an airline policy to stop printing tickets 45 minutes before the flight leaves but on my original departure from Dallas I arrived 30 minutes early and waited in line until about 10 minutes before departure and they still printed my ticket. if its policy why was I able to do it the first time with no issue? i had to buy a whole new ticket with a new airline. I want a refund."
Pros: "Much better than Spirit. Things were cramped but not unbearable and I was on a 5.75 hour flight. Plane was new and clean. I liked that the armrests were thin."
Cons: "Ok. So you aren’t allowed to check in before you get to the airport unless you pick your seat - which costs money. Very sneaky. But then I wanted to pay for a bag without checking in. Let. Me. Just. Say. - this was possibly more difficult than hacking into the pentagon. Lort."
Pros: "Even though we departed a little late, we arrived close to on time."
Pros: "I got from point A to B on a non-stop flight. Desk staff and flight attendants were polite and accommodating."
Cons: ""Lowest fairs!!" and then on check in they nickel and dime you with extra costs for even a carry on AND to choose a seat that you already bought!! I mean, you don't have to. You could always just wait until check in at the airport and get thrown into a middle seat. Saving extra money was what pushed me over the edge here, but after all the fees after booking was paid for and experience, I would have gladly paid the extra money to fly Alaska Airlines. Also, you would think on a 5.5 hr flight that occurs over/near dinner time there would be more food options than just snack packs. Even that was mediocre."
Pros: "I loved how, once the aircraft was there they updated us and got everyone organized during the boarding process and we left in a reasonable amount of time after the aircraft arrived. I didn't have any problems with the flight, and it was nice to be notified in advanced about the upcoming turbulence."
Cons: "It was late, and with my long layover, I couldn't check-in without exiting the secure area. They are understaffed, and they don't have anyone in the secured area to even ask questions too, let along check in passengers that are transferring from other airlines. Also, there wasn't anything showing the passengers that the flight was delayed until 10 minutes before the flight was supposed to leave. I knew it was late, only after the agent from a different airline did many searches into my connecting flight, and I also asked my check-in agent at Sun Country, I had to ask! That information was not given willingly."
Pros: "Nothing"
Cons: "There are fees for carry on and checked luggage, there is a fee for entertainment, and there are no complementary snacks or meals. My luggage didn't make my connection, even with an hour layover."
Cons: "Both of my flights were delayed by an hour and two hours. Customer service refused to help me out even though I completely missed my connecting flight and wasn’t able to get home in time to make me sons birthday party."
Pros: "I made it to my destination along with my checked bag."
Cons: "Plane was 45 minutes late taking off. Plane is very crowded and cramped. Gate ataff is either untrained or apothetic"
Pros: "We chose this flight as it was a direct flight from MSP to Anchorage. Takeoff was just slightly behind schedule, maybe 25 minutes or so. We were only 15 minutes behind on arrival. We were given beverages a few times during the flight."
Cons: "Did not like the long lines at the check in counter. They need to hire more people. I don’t like when we board and then are not able to get up into the sky for some time. Then they expect people who have been waiting on the plane to not need to use the restrooms. “The pilot has not turned off the seat-belt sign yet” is true, but also you boarded us late and then couldn’t get up into the air right away. Also, our checked bag didn’t arrive with us. We’re waiting to here if it was lost or not."
Cons: "Flight was delayed. Lost my luggage. Waiting on the phone for half an hours."
Pros: "I was forced to buy a ticket in order to get my rental car. I wasn’t sure when I was going to be returning to Minneapolis. So I guess I’m not upset with my overall experience with Suncountry I’m upset with the overall experience of the travel industry lately"
Cons: "Policies"
Pros: "Liked that fact that we did not have to pay for carry on, that is why we did not go with another airline."
Cons: "On our return trip, we were surprised that we had to pay $40 for carry on, and $25 for checked bags. I do not understand why we pay more when you should have less to do. Scanning a bag has not been a problem to me, since we scan other things we have anyway. Just seems like another money maker for the airlines. Not happy at all about that!"
Cons: "Flight was 2:00 hours late, which felt even longer because my in-bound flight on Thursday was 1:30 hours late. They didn't really explain why it was late. They just said "traffic in the NYC area," which could mean anything. I didn't get a ticket until the gate, which I hate. And because the flight was delayed, I never got a ticket until we boarded. The only good thing was they gave me an exit row, which was comfortable and allowed me to get on the plane first. But that was just luck. Probably not flying Sun Country again."
Pros: "Crew was friendly and accomodating!"
Pros: "Same comment as above."
Cons: "Same comment as above"
Pros: "5+ hours Minneapolis to Anchorage was great"
Cons: "Seats a bit small"
Pros: "Again good pilot"
Cons: "Again super cheap but there was slightly mor leg room which seemed the normal amount this time"
Pros: "Smooth landing"
Cons: "Long flight ( 5 hrs) not even a complimentary snack offered"
Pros: "Great service, made good timing, no issues"
Cons: "No tablets in back of seat, had to request for use"
Pros: "Upgrade to 1st class"
Cons: "N/A"
Pros: "The headrest were nice, no neck pillow was needed because of how I could adjust it. Checking in was very quick and painless, something I appreciate very much. Drink service was nice, they did come around more then expected. The staff was very nice an accommodating , very friendly when we boarded the plane."
Cons: "Seats were very uncomfortable. I brought my husband for his first flight and I had told him how comfortable flying was, but when we boarded the plane he was a little horrified about the seats. He said, "they look like metal skeletons with pleather stretched over them." Yikes, I was a little embarrassed for telling him how comfortable he would be. I usually fly coach and I guess I was surprised not to find better seats and screens for movies attached to the back of the headrest (that sounds terribly spoiled, sorry)."
Pros: "Nonstop"
Cons: "Not enough leg room, sat by rest rooms very busy at times"
Pros: "Crew very accommodating."
Cons: "no free snacks though drinks were fine"
Pros: "I liked the price"
Cons: "Ok so we had to wait for 90 min into the flight before any service."
Pros: "Friendly service."
Cons: "It was my impression that as a frequent flyer I was not required to pay for luggage. I did not pay on the flight from MSP-PDX. Your checkin person insisted that I pay $25 for the flight from PDX-MSP. I normally fly Delta, looks like I will continue on Delta"
Cons: "Flight delayed 5 hours.....uncomfortable seating. Powerful cold draft from outside after take off"
Pros: "Flew first class because it was a 6 hour flight. The flight attendants were not helpful and didn't pickup trash, empty cups etc from anyone in the first class cabin. Never made eye contact to see if anything else was needed. Disappointing service."
Pros: "Liked direct flight. Price was good. Staff was great. Smooth flight. A snack would have been great. Beverages were good. Didn't use entertainment. On time."
Cons: "Had a rehearsal dinner for a wedding to attend I missed because of a delayed flight"
Pros: "Good boarding and flight crews"
Cons: "No padding on the seat bottoms"
Pros: "The crew was nice."
Cons: "Food and entertainment you had to pay for it when in othet airlines food and entertainment is already included. Also, as far as carrying- on luggage and additional luggage your policies are confusing."
Pros: "Overall great, boarding was fast the stewardess did an awesome job of making you comfort and supplying your needs. Met several people from various places interesting. Will be looking forward to another Journey again sometime soon."
Pros: "Overall the customer service, the flight, and everything else are excellence. Will definitely be regular customer. Thank you for providing your service for the people."
Cons: "None"
Cons: "The seat size kind of small."
Pros: "A good price for non-stop flight. It flies out of terminal 2 which has easier access than terminal 1 at the MSP airport. The afternoon fly out time worked well with my schedule."
Cons: "The seats could always be a little larger."
Pros: "Treated great and upgraded with no questions asked. Handled system being doing fantastically."
Cons: "No concerns great service"
Cons: "When I checked in for the flight, I was told that I would not be charged the $25 baggage fee because I was given a seat ( and the responsibility) for sitting in the emergency evacuation row. Imagine my surprise when you charged me the fee anyway! Disappointed....."
Pros: "everything good would fly again"
Pros: "As a tall person I was very pleased that there was enough leg room for my legs to be comfortable. Not only that but the flight left even before it was suppose to, which is also very nice."
Cons: "The food wasn't free, but that was expected."
Cons: "we could have gotten chips, pretzels or something lite for a snack"
Pros: "It was smooth. Great takeoff and a good landing."
Cons: "The seats are to hard to sit on."
Pros: "Very caring and friendly crew."
Pros: "Boarding was quick and the stewardess took good active care of us"
Cons: "Really by now, we know there is little reason to mask. The constant reminders and the threatening tone is unnecessary and quite annoying."
Pros: "The younger cabin crew lady had a permanent scowl on her face."
Pros: "Quiet, evening flight."
Cons: "Departure was delayed 30 minutes due to customs inspection of the aircraft. Not American's fault."
Pros: "Flight left on time."
Cons: "No charging points at seat and armrest headphone jacks did not work."
Pros: "Entertainment was good and flight was clean"
Cons: "AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure."
Pros: "M"
Pros: "On board crew was great!"
Cons: "Be on time! Flight was initially delayed 2 hours, supposedly for weather, but other airlines were flying to same location with no problems. Delay caused me to be rescheduled on 3 hour later flight. When I landed, initial connecting flight was boarding so was able to run to gate and get on anyway."
Pros: "The seats were decent for a domestic flight. Everything was timely."
Cons: "More food. Better entertainment."
Pros: "Flight was delayed, and unclear why."
Pros: "Nothing"
Cons: "The media was not working. The eating table was broken . I made a complaint to the flight attendant snd she just said “ we apologize “. Terrible and old flight. Travel from Rome to Charlotte which is too long to have that type of issues"
Pros: "Crew was great."
Cons: "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."
Cons: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"
Cons: "Very strict on baggage.. Even they don’t compromise for an additional kg in check in bag.you need to pay for most of the things.. even for a drink"
Cons: "Very cold cabin despite request to make it warmer, making it impossible to sleep. Food was cheap, carb-heavy fare - rice, crackers, a roll, sugar dessert bisquets all in one meal."
Pros: "the gate attendant was very nice as my husband was stuck in security line (I have Pre check) He barely made it, but the guy never made me feel uncomfortable or rushed. He was kind, calm and reassuring."
Cons: "Our flight attendant seemed to have a chip on her shoulder from the moment we stepped on the flight. I had a broken foot and it was difficult for me to fit my boot and personal item under the seat. Rather than assisting me, she barked commands and quickly walked away as I attempted to address the situation. - poor attitude - failed to ask if I wanted a biscuit but simply slapped one down on my tray table (I HAVE CELIAC DISEASE) - American really needs to catch up with the other airlines and offer a GF option to those of us who have immune disorders. - no WiFi"
Pros: "Free in-flight entertainment. Like that in-flight entertainment is available on users device, rather than screens in headrests. Staff were courteous and friendly."
Cons: "Flight delayed d/t computer glitches and problems in NC. Once we eventually boarded, we were forced to check our carryon luggage d/t lack of space."
Pros: "Great flight overall"
Cons: "Dinner could have been more occidental"
Cons: "I got better snacks in kindergarten"
Pros: "Journey on time, crew friendly and helpful"
Cons: "Cramped seat, only 1 toilet"
Pros: "N/a"
Cons: "Read above."
Pros: "Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do."
Pros: "Real nice people at check in and flight crew was really nice"
Cons: "N/A"
Pros: "Given our delay, our lovely stewardesses made me feel super calm and comforable."
Cons: "Completely out of the crews control but we were stopped mid takeoff due to the cold weather and macchanical issues. I completely understand better safe than sorry but it was just very jarring having to be stopped mid takeoff rather than just triple checking while we were still on the ground."
Cons: "Check in for AA at DCA was terrible. Everything else was great."
Cons: "The cabin was extremely hot, taxi time and time sitting in the plane took way to long. Air flow was extremely limited"
Cons: "Food was not good at all."
Pros: "leg room...excellent"
Cons: "the lack of personal entertainment system. dead power outlet."
Pros: "On plane staff was attentive and very pleasant."
Cons: "Delayed flight departure. New norm, being late?"
Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"
Pros: "clean and newer airplane"
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "Nothing"
Cons: "Flight cancelled"
Pros: "I likes that I was able to pick my seat for the same price."
Pros: "Seats were more comfortable than expected. Flight was smooth and uneventful"
Cons: "I did not like being asked to pay extra for a seat assignment. Luckily I was assigned a great seat even though I chose to wait until check-in!"
Pros: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"
Pros: "Great service and nice plane"
Cons: "Nothing"
Pros: "Same as above "loved everything" excellent flight!!!"
Cons: "Nothing"
Cons: "Having to pay $50 to check bags when if I had been able to to Ak Air check in they would have been free"
Pros: "Nothing unexpected happened"
Cons: "Nothing"
Cons: "Movies broken has to change seat"
Cons: "Requested for wheelchair assistance but none provided?!!"
Pros: "The tv in the seat back"
Cons: "The lack of knowledge and carding of the desk staff i was so looking forward to this vacation and it ended in nightmare 2 missed connections, 3+ hours added driving for my ride home and getting home at 3:30am or later whwn I would have been home at 11:00 luggage sent on with out me on the flight all in all very disappointing"
Pros: "Nothing. Was a lot of waited, the people were mad rough."
Cons: "We had a cup of water and a cookie for a 3 hours flight. The captain put gas at the airport with us in the plane. we waited in the plane almost 3 hour because of a storm."
Pros: "That the pilot got us home safely."
Cons: "Honestly I am not a big fan of AA. I made a mistake booking my flight but couldn't change it because it was going to cost an arm and a leg. The staff are rude and don't try to help you. It's just a job for them to get by and it shows. Many including myself isn't big fans of AA. I wish this airline gets bought out by Southwest who understands value and elite customer service. They don't charge every little thing like American. I hope soon they can fly into Colorado Springs."
Cons: "We sat on the plane for over 2 hours before takeoff. We were offered no competition other than a quick appology from the pilot."
Pros: "Entertainment"
Cons: "Delays I missed work Delayed three hours"
Cons: "The original flught flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. So we never ended up going to Phoenix. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."
Pros: "on time..."
Cons: "There was no more room on the plane so me and 10 other passengers had to wait 3 hrs for next flight."
Pros: "The flight was very comfortable and all was good."
Cons: "It would be nice if it offered some kind if entertainment Not everyone has a portable device.."
Pros: "Complimentary First Class."
Cons: "Clean plane better"
Cons: "Wifi didn’t work entire flight even though I had paid for it ahead of time"
Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
Cons: "Delays"
Pros: "We landed safe"
Cons: "I Paid for preferred seats. When we got to the airport our seat assignment changed. We were not in the seats I paid extrs for. No money offered or returned."
Pros: "Fast n easy flight"
Cons: "It's still flying"
Pros: "Fast easy."
Cons: "Pricey."
Pros: "Lounge"
Cons: "Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating."
Cons: "Seats were super small, people kept bumping us, and so did the crew, without even say sorry"
Pros: "Friendly staff, happy to help"
Cons: "Was all good"
Pros: "Short flight & made it safrly home."
Cons: "Attitude of flight attendant, & size of aircraft."
Pros: "Pleasant interactions"
Cons: "Didn't realize I couldn't choose my seats with United's new fare"
Cons: "Baggage delayed"
Cons: "Had to pay for entertainment. This was my 50th flight this year and first time any airline has no free entertainment. Probably will boycott united on future flights"
Pros: "Flight was on time"
Cons: "Snacks are so miserly!!!"
Cons: "Cant take a carry on AND personal bag if im not premium member."
Pros: "I liked that we didn't crash into snowy mountains. I like that we landed."
Cons: "OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year."
Pros: "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
Cons: "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
Cons: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Pros: "Made it safely from point A to point B."
Cons: "Two hour delay with no reason given. Weather wasn't an issue."
Pros: "At 6' tall I'm not exactly TALL, SLIGHTLY above average yet as hard as I pressed back into the seat I wasn't able to squeeze Even a milimeter of leg room. I spent 2+hrs in moderate pain with no options. The seat sold to me WASN'T big enough for a person talker than 5'10". I felt ripped off. At age 41 I've NEVER had a flight with less leg room. Ever, not on a commuter flight or anything. It was a very painful experience. I had to ice my knee caps afterwards."
Cons: "ZERO LEG ROOM AT ALL. PAINFUL to say the least."
Cons: "The entertainment system did not work on my phone."
Pros: "I'll always contact kayak for my up coming flights"
Pros: "Two hour delay."
Pros: "Flight was delayed, almost missed connection."
Pros: "the flight attendant was gracious and personable"
Cons: "Both planes were late, and you sent this questionnaire before flight had even arrived in Omaha"
Pros: "United delivered us to Anchorage so late that we missed the very last flight out of Anchorage to Homer. We had to pay for a hotel room and full price tickets to fly the very next morning. Because United delivered us to Anchorage so late, we had to spend so much money on the hotel and next day flights. Until this point I have always been happy with United but I don't think we can go with United anymore after this."
Pros: "After being delayed for 6 hours we ended up having our flight canceled due to the bathroom being occupied. Overall not satisfied with the service and will not fly with united again."
Cons: "Sitting at the airport for 7 hours just to be told I'm not flying at all. I wasted my entire day and the pilot couldn't even show his face to explain anything at all."
Pros: "The flight crew on this route is one of the best that ive ever had the pleasure to have been served by. The ladies were extremely helpful and were always out helping serve the people"
Cons: "The cost of the entertainment and that it didn't work all the way. Lost like the last two hours of the flight, not very good especially having to pay for it"
Cons: "Missed it due to delays"
Pros: "Attractive staff very professional."
Cons: "No leg room and tight seats. Adequate but a tight fit. We travel with my husbands 72 lb lab seeing eye dog and we really needed a free area for him, but he was able to squeeze under. This was very uncomfortable for us. They offered the aisle row person a chance for another seat in the rear, which of course was declined and I can't fault her."
Pros: "stewards left me alonee to sleep"
Cons: "Over crowded back half of the plane... With the first 10 rows basically completely empty (only 8 people in the front 60 seats) That flight to anchorage arrived an hour early which is awesome, but we had to wait 45 min on the plane "for an empty gate" they said. There were at least 4 empty gates I could see from my window in the sand terminal we ended up deboarding at. Very frustrating"
Pros: "Ended up buying a flight on American Airlines, will never fly United again. God help you if you have a disability!"
Cons: "I was kicked off the plane for telling the flight attendant as I have a 1000 times that I have anxiety while flying. She said I'm not risking our flight. Tried getting a refund and have not! The airline is trying to say I never made the flight! I took AA first class and guess what. Best expierence so far!"
Pros: "I needed to change my plans last minute. I booked (very affordable same day flight), was able to add the confirmation to my United app within minutes and, of course, United was on time and I got home so much earlier. United really came through without any booking issues at all!"
Cons: "Nothing. United is everything you expect from an airline."
Pros: "Customer service was excellent,very friendly."
Cons: "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
Pros: "Friendly and caring staff."
Cons: "The entertainment system touch screen on my seat (32D) was slow and not responsive. The crew member attempt to reset the system twice. Not good for a long flight. I noticed other passenger were having the same problems as well."
Cons: "We were delayed 2 hrs leaving Portland d/t incoming crew problems. I was kept informed via email and text more current than what the gate announcements were. They brought around an amenities cart as an apology but there wasn't enough to go around as some people stuffed their pockets w free snacks. I could have spent more time w my friends in Portland but the messages kept saying that my flight could leave on time so I should still get there for the original scheduled time, which I did.5"
Pros: "Basically good, except for delay."
Cons: "45 minutes to go 64 gates to catch my flight to smf is too tight. Flight was a few minutes late. Carry on was too for crj. Went as quickly as I could and arrived at time that aircraft door was scheduled to be closed. Flight delayed 45 minutes due to late equipment arrival. Never saw a sign telling me of the gate for my flight."
Cons: "The baggage claim at San Luis obispo was not acceptable"
Pros: "Because of our incident in LV, This flight was out of Denver. The flight attendants were fantastic! The staff was very helpful, and was able to get seats together."
Cons: "They had issues with the wifi, so there was no entertainment."
Pros: "Very good"
Pros: "Love junction airport"
Cons: "DIA is always nice and kayak was a great service and price."
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off. The constant repeating of the Dish commercials while in dead air space is so annoying I will never consider Dish as a provider.! Please play more than one entertaining video than repeating the one about alligators (crocodiles?)."
Pros: "free booz, entertainment."
Cons: "Why haven't all airlines figured out that the best way to board the plain is from the back? Not only was the plain delayed, they took for ever to board it. But most important the plain was filthy and not from the last flight. So I happen to drop my phone on the floor and notice a pile of rotting moldy fruit between the seat in-front of me and plains hall. The berries looked like they were their for a week as it had mold growing on it. I wish there was a place on this review to upload pictures so that you can see this disgusting mess that my girlfriend and I were trapped on."
Pros: "Smiles and service"
Cons: "Limited leg room"
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"
Cons: "Their plane broke down, no assigned gates ,"
Cons: "Flight got cancelled twice, pushed back two days. Had to stay in a hotel for two extra nights, caused me to overdraft. No refund"
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