Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 4% drop in price.|
|July||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$652||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Cons: "Friendly and wellmennerd team."
Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Pros: "Boarding was efficient. Staff were polite and helpful."
Cons: "Food was okay, seats were less so. Not enough leg room."
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Crew was amazing."
Cons: "I had a problem with the seat cushion. Not comfy enough."
Pros: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Cons: "Providing better food and movie"
Pros: "Food, seat, entertainment"
Cons: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Cons: "Great selection of movies and the food was really good as well."
Pros: "Attentive crew, good menu"
Cons: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Pros: "Amazing crew, new planes"
Cons: "Food can be adjusted to the cuisine of the destination."
Cons: "We requested the wheelchair but it wasn’t provided"
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"
Pros: "It was exellent but long flight keep it up!"
Cons: "Everything was above avarage"
Pros: "Comfortable, on time"
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Pros: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Cons: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pros: "Quality food and hospitality"
Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
Pros: "Nice airlines"
Pros: "They had a surprise business class update waiting for me. Wonderful experience."
Cons: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"
Pros: "food was decent and the staff on the plane were pleasant."
Cons: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Cons: "Narrow seats and little legroom."
Pros: "Service was very good"
Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "Good service and flight."
Cons: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."
Pros: "Crew was great"
Cons: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."
Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Pros: "A380 - was amazing. Roomy and quite"
Cons: "I bought a ticket from Paris to Tokyo. The one they sold me was with connection in Doha. The time between connections is minimum!! Furthermore, both flights, when we went and when we returned, had more than 30 minutes delay. So in the first one, I almost missed the connection, having to run all across Doha airport, arriving totally sweat to the plane. Furthermore, I have to take care of my back as I have two cervical herniated disks, so I have forbidden to run, but I had no choice so now I'm suffering a lot of pain and started to take my meds again. really an awful experience!"
Cons: "No entertainment"
Pros: "Great short flight. Very smooth star to finish."
Pros: "All what you think :)"
Cons: "The place's we are sitting can be better"
Pros: "i like the food and movie choices."
Cons: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."
Pros: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Cons: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."
Pros: "plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while."
Cons: "seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining."
Pros: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Pros: "The friendliness and the ease of flying alone."
Pros: "Vegetarian option was tastier than other flights!"
Cons: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."
Pros: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."
Pros: "didn’t like anything"
Cons: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Pros: "Boarding on time. Decent food. Relatively clean aircraft"
Cons: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "Professional and friendly staff. Excellent film selection."
Cons: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Pros: "Luggage policy, helpful ground and air crew. Price."
Cons: "IST stoppover, damaged luggages."
Cons: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."
Pros: "we ware attisefy for are first time in bisness clas"
Pros: "Meal service on a short flight"
Cons: "This was a connection flight to telaviv, but I still had to go through security again. On top of that, once through security there was no food or drinks available while waiting to board."
Pros: "Free upgrades are great, unfortunately rare."
Pros: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Cons: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Pros: "I sat in coach but was treated like I was in first class. Hot towels. Entrees were very excellent. The food was above what I expected coach meals to be from my experiences flying different carriers to over 8 different countries. The customer service was amazing! The lady flight attendant for my section was very attentive and friendly. When I came out of the bathroom, I accidentally interrupted one male flight attendant from doing his job, he politely gestured which reassured me that he would be right with me when he was done with what he was doing. I asked him if they had any heartburn or antiacids available which they didn't. These 2 interactions with the flight attendants made the flight very enjoyable."
Cons: "I was in couch and in the middle seat. I usually get the aisle or window so it was a hard adjustment to sleep in the middle seat because I didn't have leg room and couldn't lean my body against anything so I had to shift often to avoid my bottom from feeling numb."
Cons: "All was fine."
Pros: "Excellent food"
Cons: "Long wait for toilet"
Pros: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Cons: "It was all good(which I rarely get to say these days on any carrier)"
Cons: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Pros: "Food was very good. Free wifi"
Cons: "Check-in and boarding were chaotic and poorly organized. In-flight crew was not very courteous or friendly. Entertainment system was old and didn't function properly. Bathrooms were never cleaned on 9 hour flight."
Pros: "I did like it"
Pros: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Cons: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."
Pros: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
Pros: "Friendly Cabin crew Entertainment was above average."
Cons: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."
Pros: "food was good."
Cons: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Cons: "the worst costumer service ever"
Pros: "The food was amazing."
Pros: "Seat reclined more than some. The food was really good!"
Cons: "No lemonade. There were a lot of steps of security at the gate."
Pros: "Food was very good"
Cons: "the smell of the airplain was very bad"
Pros: "Food was great, service was great, excellent in-flight entertainment."
Pros: "Food, entertainment, crew"
Pros: "Flight crew was polite and courteous. In flight entertainment was decent."
Cons: "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."
Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Cons: "Crowded -/ entertainment equipment bad"
Cons: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Cons: "The flight was delayed for over an hour"
Pros: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Cons: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Pros: "very nice flight."
Cons: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Pros: "The flight was good. The boarding was appalling."
Cons: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Pros: "Boarding was on time and departure as well."
Cons: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"
Pros: "Lots of leg room"
Cons: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Brighter, kinder and nicer faces."
Pros: "I always have a consistently good experience on Delta. Everything was great."
Cons: "Seats are small and not good for one's neck"
Pros: "Every was great, honestly"
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Pros: "Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything."
Cons: "New Flight crew."
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Cons: "thin seat cushions"
Pros: "Yes, the crew was helpful and patient. The food and drinks were good."
Cons: "Clarity in the PA system could be better. Too much background noise."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "crew was friendly"
Pros: "Nothing horrible service"
Cons: "The flight had over six hours in combined delays!!!"
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Cons: "No room to move, too hot, no sound when trying to watch movies."
Pros: "Service was great"
Cons: "Late boarding. Slow de-boarding."
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Pros: "great crew!"
Cons: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Pros: "New plane with great entertainment arrived 30 mins early"
Cons: "Full flight. We weren’t able to chose our seats and were put in middle seats in different rows."
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."
Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"
Pros: "Excellent seat assignment good leg room plane on time staff friendly"
Pros: "I got to fly where I needed to go."
Cons: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "The staff was wonderful and the flight was smooth"
Cons: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Cons: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "Food available for purchase. Entertainment system."
Pros: "The in flight movie and fast boarding"
Cons: "Couldn't get a receipt for baggage fee"
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"
Pros: "2 Delta employers went out of their way to address our messed up situation and make sure we got home without robbing us blind."
Cons: "Again a HUGE delay in my flight that would have caused me to miss my connection. This is the 3rd straight Delta trip in 3 months where this has happened and you can't speak with a person on the phone without waiting 2 hours. POOR customer service."
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Pros: "Friendly crews."
Cons: "Crying girl whole flight"
Cons: "Headphones suck"
Cons: "Racists bastards!"
Pros: "Very smooth flight. Everything was perfect."
Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"
Pros: "The flight was on schedule. The pilot was great and avoided turbulence."
Cons: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Cons: "Lufthansa lost my luggage. Still waiting in my hotel."
Pros: "I like how the crew was friendly"
Pros: "The entertainment selection was diverse."
Cons: "Seats in economy were too cramped."
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "Timeliness of fligyts"
Cons: "Seats and space are just too small."
Pros: "I always had a great experience with Lufthansa."
Pros: "We had a very short connection as a result of a long delay in our flight from Athens to Munich. Lufthansa held the gate open and helped us get on board tom our flight to Chicago. The plane was big, roomy and the seats were comfortable. There were adequate number of toilets so people didn't have to stand in long lines. The crew was very friendly in an efficient way, not like in Asian airlines where the passenger gets coddled. I particularly appreciated the serving of water/juices every so often to stay hydrated."
Cons: "They could have made the transfer easier by having a trolley to move us instead of having us run through the airport. I am 70 and have had both knees replaced. While I can walk just fine, running was very difficult."
Cons: "Delay of 45 minutes made me almost miss my connecting flight."
Pros: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Pros: "Very clean"
Cons: "I was unable to make a pre-flight meal selection. Lufthansa customer service indicated I would have vegan options on board. Not the case."
Pros: "The crew was really great. So pleasant and helpful. And, it was nice this time as it wasn't too crowded!"
Pros: "Plane was clean"
Cons: "no entertainment, cramped seats"
Cons: "Missed my flight because the baggage check in closed, but what bothered me was that the attendant did not give any solutions or help, just coldly said “you can’t get on because you can’t check in your bag” and continued to tell me that I should just throw my luggage and all my things away to at least check in and get my body on the plane. I felt like I had to coerce her for help or advice on what I should do with my situation and she didn’t really give me any beneficial help until right before my gate closed and my plane departed. As customer service, shouldn’t they offer help without having the customer feel like they need to convince the check in attendant to give them alternate solutions?"
Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Pros: "The crew was friendly and respectful."
Cons: "I wasn’t able to get my TV device to function properly"
Pros: "I like that they doesn't take so much time for boarding"
Cons: "A cookie would be better than a Corny in short flight"
Pros: "Everyone are friends"
Pros: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Cons: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Pros: "On time all the time"
Cons: "Food getting worse year after year."
Cons: "Flight delayed by about an hour"
Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."
Cons: "Lufthansa cancelled the flight with no reason That is right, they took the fare and cancelled the flight Passenger has no rights with this airline Stay away from Lufthansa"
Pros: "Entertainment and food were good."
Pros: "Ample leg room and comfortable seats."
Cons: "No complaints"
Cons: "Having to pay to sit together."
Pros: "Nice airport"
Cons: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"
Cons: "Flight delayed. Pilot told us we would arrive on time anyway, but we were very late and our luggage did not make the connecting flight."
Pros: "Drinks and food quality acceptable Well on time Very friendly crew"
Cons: "Seats comfort could have been better"
Pros: "Everything was wonderful. I'll definitely choose Lufthansa again!"
Pros: "The food was good, and crew came around several times to offer drinks."
Pros: "Everything on the plane seems clean and well maintained - nothing is broken, worn or soiled. Lufthansa spends a little more effort than other airlines to cut down on waste when it comes to their in-flight food service (real silverware and reuseable dishes). The Munich airport is by far more convenient than Frankfurt when making connections in Germany."
Cons: "I was a bit disappointed with the limited seat availability/choices. If you cannot check in online several hours ahead of the departure you are typically left with center/middle seats in the area of the plane."
Pros: "Lufthansa service"
Cons: "No entertainment"
Cons: "You lost my luggage"
Pros: "Seats are comfortable. It's pretty easy to sleep. And good entertainment selections. Crew comes around often to serve beverages. They feed you frequently."
Cons: "The food could have more fresh vegetables and fruit. There were screaming children, but that is not Lufthansa's fault. I also felt it took a necessary long time to exit the plane."
Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"
Pros: "I used to fly lufthansa for my europe travel for work about 15 years ago a lot and thought in recent years it may not have been as good but these flights made me appreciate Lufthansa anew. Crew extremely helpful and polite, always followed up to any requests. Instead of barking at us like United or American crew, they went out of their way to help my daughter get a makeshift icepack for some very painful bumps she got during our vacation. Crew also kept the bathrooms clean from time to time, which was a welcome relief for such a long flight. Desk staff/service desk also was helpful in directing us during the 5 hr layover to things at the airport itself that we could do. They also helped reprint the boarding pass and write down the baggage tags when security made me lose those by separating my wallet and boarding passes into mutliple bins."
Cons: "Phone service. When I tried to book my seats and meals, the lady kept getting things wrong, and ended up not getting me the seats I had specifically ended up asking for. So, when I arrived at the airport and printed my boarding cards, those were seats I did NOT want and all the service desks insisted that's what I asked for. No low carb meal option was surprising. Meal service sometimes felt like too close to each other else too far apart from snacks - didn't feel like we had enough time to digest and get some sleep, while at other times we were seeking out snacks.Overall good quality of food however."
Cons: "Flight attendants were very attentive. Plentiful food and drinks with several choices. Pillow, blanket, headphones provided. Individual monitors with choice of movies television music games and more. USB port for charging. Smooth flight, on time. Bid for an upgrade option is nice."
Pros: "Cheese sandwiches were good."
Cons: "Long delay of the flight due to weather conditions."
Cons: "Flight delayed and lost connection. 2 hours for rebooking"
Pros: "Efficient boarding, clean aircraft, professional crew. What else can one ask for?"
Pros: "Most of the aspects of flying"
Cons: "There is a fair amount of room for improvement when it comes to Lufthansa airplane food"
Pros: "The Crew was great. Friendly and attentive."
Cons: "Very small seat. Had a big person next to me and was quite uncomfortable"
Cons: "When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded"
Pros: "In time! And with a very nice person Crüe."
Cons: "The food can always be better!"
Pros: "Crew pleasant, operations efficient."
Cons: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."
Cons: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."
Cons: "I was unable to make it to copenhagen due to missing my connection"
Pros: "Great crew"
Cons: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"
Pros: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."
Cons: "Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move."
Cons: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."
Pros: "Everything was bearly acceptable"
Cons: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."
Pros: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Cons: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"
Pros: "Crew, food"
Cons: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"
Pros: "On time, great customer service and great food."
Cons: "No food or even water"
Cons: "Nothing to hate"
Pros: "The water bottles, pillow, and earbuds were on the seats."
Cons: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Pros: "Plane was fine and it arrived on time."
Cons: "Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration)."
Pros: "Decent movie selection and very smooth landing"
Cons: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Pros: "Very accommodating to me when I was flying solo with my 15 mo. old."
Cons: "Expensive rates on luggage"
Pros: "Friendly staff"
Cons: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."
Pros: "The airline staff were super efficient and kind."
Cons: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."
Pros: "Softest landing ever"
Cons: "Not much entertainment but a domestic flight"
Pros: "Plane was quite empty"
Cons: "Plane wasn't in the best shape"
Pros: "I liked that we landed."
Cons: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."
Pros: "Not much to say on a positive note, I want to avoid this airline if I can."
Cons: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."
Pros: "Outside camera view, update on airplane location and ETA, seats were nice."
Cons: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."
Pros: "the food was greqt"
Cons: "the boarding process has no order"
Pros: "Food and crew were great."
Cons: "The plane was hot and my seat was very uncomfortable."
Pros: "Good choice of movies."
Cons: "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."
Pros: "Great entertainment in modern plane with good service."
Cons: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."
Pros: "Boarding was quick, the staff was friendly, the plane was clean."
Cons: "I was really cramped in my seat and was unimpressed with the food."
Cons: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Pros: "The cleanliness"
Cons: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Pros: "The flight was on time The lounge (SAS) in Copenhagen, but that had nothing to do with the flight"
Cons: "Rather indifferent organization in Copenhagen at the gate, and rather rushed service (granted it was only an hour+ flight from Kastrup to Arlanda), I was not even asked for water or tea/coffe when the cart zipped by, maybe because I did not speak Swedish/Danish"
Cons: "Same as above"
Pros: "nothing exceptional but the attendant did give us some water for free."
Cons: "This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time."
Cons: "No food, no entertainment. Bring a book."
Cons: "No wifi"
Pros: "The cabin is new and the crew is professional and nice"
Cons: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."
Pros: "Smooth flight - outstanding airport"
Pros: "Food good, comfortable plane, smooth flight, on time, baggage handled properly"
Pros: "I requested a gluten free meal and was happy with it."
Cons: "leg room was a bit tight"
Pros: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Cons: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."
Pros: "Great choice of movies."
Cons: "Having to pay for soft drinks (except water) on a transatlantic flight. Food was just correct."
Pros: "Flight not full could stretch out Arrived early yet gate was ready"
Cons: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Airlines flying from Missouri to Brussels have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights