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Pros: Nothing

Cons: Terrible flight experience from delta

Pros: Like the pleasantries from the Delta crew

Cons: More snacks :) !!!!

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Cons: I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat

Cons: The website could work for starters

Pros: Plane seemed well maintained and newer. Crew seemed friendly.

Pros: The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us.

Cons: The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically.

Pros: I flew first class, I really enjoyed my flight and the people and crew. I also ended up speaking with one of the pilots for a while.

Cons: Our flight attendant was most definitely very new and didn't know hardly at all what he was doing, even during the safety briefing. I wasn't concerned for my safety, I just thought it was odd.

Pros: Crew was nice. Had no problems with my carry on.

Cons: Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other.

Pros: Nice stewards

Cons: Gate agents crabbie

Pros: They crew was extremely attentive.

Cons: No tv screens and internet was shoddy.

Pros: Comfortable Seats. Good cabin service.

Cons: A no problem flight

Pros: Plane was held for at least 40+ min for additional passengers. I was in First Class and no drinks were offered until another passenger complained and then the flight team took a a burden to have to offer anything.

Cons: New Flight crew.

Pros: Nothing

Cons: Idk terrible flight experience with delta

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Cons: I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight.

Pros: The plane didn’t crash

Cons: The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy

Pros: Landed in one piece despite weather.

Cons: WiFi was down

Cons: If delay to much pls let customer out of plane

Cons: 90 minute delay

Cons: Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag.

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Pros: crew with good attitude

Cons: food was a waste of time, of energy, of bread, etc

Cons: I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight.

Cons: legroom

Pros: Once getting on the plane, experience was great. 15/10 on the inflight entertainment option. Was not expecting that luxury and was super grateful! Flight attendants were amazingly sweet and helpful. (Cali and Stephanie)

Cons: the gate was never posted on the mobile boarding pass, online, the tv next to the gate or the airport boards (it was never posted anywhere). Everywhere said TBD or was blank when everything else was filled. I only accidentally found the gate because I knew my flight should be boarding so I went to all the lines and it ultimately was the unmarked one and I had to ask the person at the desk. I almost missed this flight because the lack of communication on what gate the flight was from.

Pros: The crew was very friendly and helpful.

Cons: The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work.

Pros: Like the pleasantries from the Delta crew

Cons: More snacks :) !!!!

Pros: Crew were helpful and cheerful.

Cons: Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!

Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks

Pros: Fast service and precise timing

Cons: Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped.

Pros: Actually, the entree was good!

Cons: As always with American, we take off late - today 25 minutes. Constant announcements disrupting sleep - another common feature. And please don't thank me for choosing American, it's the only option from Philadelphia for the locations I travel to. Recently I traveled twice to Newark (an extra hour away) to avoid having to fly American.

Cons: more room, better boarding procedure, on time take off

Cons: legroom

Pros: Comfortable Seats. Good cabin service.

Cons: A no problem flight

Pros: Plane seemed well maintained and newer. Crew seemed friendly.

Pros: Great crew, nice plane, awesomeness me entertainment

Pros: All good.

Cons: Price

Pros: AA flights are always a pleasure. Staff is cheerful despite the early hours I fly out of Philadelphia.

Cons: There is a complete lack of airport personnel at 3:00am and the fire alarm went off and sounded for about half an hour or so.

Pros: Great crew with positive attitude. Boarding was non chaotic and plane was clean and new.

Cons: Food could be much better

Pros: Crew and food and drink options fine. Comfort level in First Class much lower that expected. Update the aricraft please!!

Cons: Couldn't recline the seat very far. No USB outlet. No multimedia options. Get into the 21st century!!

Cons: Tried to cancel the flight because of an emergency but American only wants money.

Cons: Checking in was way too long, more than 45 mins

Cons: The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage

Pros: Boarding very well done.

Cons: One of the crew was unhappy.

Pros: How quick American Airlines moves to keep people on time.

Cons: Nothing

Pros: The crew were awesome and friendly, both in the air and on the ground.

Cons: Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred.

Cons: Late

Pros: Good movie selection

Cons: Always late to depart. Seating was cramped and uncomfortable

Cons: I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful.

Pros: We left on time and arrived early. The seat in comfort class had excellent leg room.

Cons: The food was mediocre, to say the least.

Pros: Nothing

Cons: Idk terrible flight experience with delta

Cons: I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat

Pros: Entertainment. Flight attendants. Food

Cons: PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION .

Cons: Everything

Pros: Average flight. Crew was polite.

Cons: On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com.

Cons: Had to check my bag yet others brought on two bin sized pieces. Had to get seat assignment at the gate and rep was rather abrupt with instructions. Smell of fuel in the cabin. In last row which was uncomfortable

Pros: nice crew and newer plane