Daily cleaning, installation of cabin HEPA filters on flights from Montana to Munich
|January||Best time to beat the crowds with an average 3% drop in price.|
|July||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$749||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Yes, Crew was amazing and timing was perfect."
Cons: "Excellent performance"
Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."
Pros: "I like the service in the flight"
Cons: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Pros: "Crew was amazing"
Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."
Pros: "Crew was amazing and food was Delicious as compare to other airlines."
Cons: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Cons: "The flight is too long"
Pros: "Very comfortable plane and entertainment offered is excellent"
Cons: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Pros: "The crew, the seat and catering"
Pros: "Looks that it will depart on time"
Cons: "Middle seat"
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Caring service, good pod seats on A350 and airy cabin."
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Cons: "Business class luggage came late."
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Pros: "Films Service"
Cons: "Not enough films"
Pros: "Everything was great"
Cons: "Everything qas great"
Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Cons: "There were no food choice when the cabin crew reach my seat all run out"
Pros: "On time and 5 star service"
Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Pros: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Pros: "Nothing at all"
Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Pros: "Over all service was excellent!"
Cons: "Short transfer time made it a bit stressful"
Pros: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Cons: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."
Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."
Pros: "First flight was okay"
Cons: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Pros: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Cons: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Cons: "Worst customer service"
Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Pros: "Quality entertainment."
Cons: "Staff did nothing about crying children for the entire flight. Food was awful."
Pros: "Boarding was good"
Cons: "Plane smelled like urine"
Cons: "Don’t be delayed by more than 1 hour. Twice the same day / both directions."
Pros: "Great crew. Old plane but comfy"
Cons: "Temperature control. Information about the delay"
Pros: "Delicious food for coach"
Cons: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Yes crew was great"
Cons: "More leg space"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "Comfortable and spacious seating. Quick and smooth flight."
Cons: "Since this was such a short flight, there wasn’t much to improve."
Pros: "Movies and snacks on board. Friendly staff"
Cons: "They should provide free headphones"
Pros: "I thought the boarding process was somewhat messy and should have started sooner."
Cons: "The sound and touchpad on my entertainment console didn’t work too well during the flight."
Pros: "The crew was wonderful, the food was great, the ride was wonderful."
Cons: "Departure delayed by 1hr30"
Pros: "The seat get’s bit hard after 14 hours."
Cons: "The food was ok but not great"
Pros: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Cons: "Actually, everything was fine. No need for improvement .... even the airfare was great!"
Cons: "Touch screen not very sensitive, required a lot of tapping to click."
Pros: "The stewards did an awesome job leaving me a chocolate snack and an chicken wrap while I was sleeping!! Definitely a pleasant surprise to wake up to"
Cons: "I understand when weather is rough not moving the beverage carts but a small bottle of water would be appreciated."
Pros: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Cons: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Pros: "The flight was actually ahead of time!"
Cons: "The Wi-Fi cut out a bit"
Cons: "they did not serve food in my section at all."
Pros: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Cons: "I would prefer fresh fruit or vegetables as a snack."
Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."
Cons: "No food, just snacks and no place close to the gate to eat."
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "Great movie selection"
Cons: "All was great"
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Cons: "Too many turbulences !!!"
Pros: "Great to have in flight TV"
Pros: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."
Cons: "I paid extra to sit comfortably only to have the seat adjoining my occupied by someone who expanded over onto my seat! Leaving me barely any room to sit comfortably."
Pros: "The boarding was ok due my on pert on being able to board early. The stewards were nice, friendly and helpful"
Cons: "The seats were the same size as economy. I was disappointed due to fact I traveling with a larger friend and hoped to be comfortable. So much for that idea. The snacks and monitors were limited on each flight. I felt my prices should have as well. I guess this was a learning experience for me. Now I know there is only 1st class and economy."
Cons: "1 hour flight delay"
Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."
Pros: "Everyone was great"
Cons: "The arm rests on both flights where impossible to lift to get out of our seats, the headsets had a lot of static, the head rest was broke on one side, the food to Germany was fine but back was horrible. Within 20mins of take off you were out of most alcohol and the wine was horrible."
Cons: "not enough leg room and space. The business class should be at the minimum for economy. My standard carry on luggage did not fit the over head compartment."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"
Pros: "Nice service for short flight"
Cons: "Lost luggage for 2 days."
Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"
Cons: "Boarding process was very sluggish causing us to be delayed."
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"
Pros: "All great"
Pros: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Cons: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."
Cons: "Poor seat assignment young kids separate from Mother. Checking in person change the the seats without informing us."
Cons: "They ran out of food choices for the people who sat in the back of the plane. I had preferred to eat chicken rather than pasta but the choice was not available anymore. The same happened with the breakfast sandwiches."
Pros: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Cons: "The seats are becoming smaller and smaller, and more uncomfortable."
Pros: "Loved the crew, much, much better than any American airline. Food was better than any American airline. Pleasant flight."
Cons: "My flight arrived late, and I nearly missed my connecting flight."
Pros: "Food was by good"
Cons: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"
Pros: "Service, comfort"
Cons: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."
Pros: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."
Cons: "It wasn't Lufthansa"
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Cons: "The food could be better. The ravioli option very oily ."
Pros: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Pros: "Plane was clean and service was great."
Pros: "Every crew Member show care and respect"
Cons: "I Did Not have Any unpleasant experiențe after 9 years coming back to Cluj"
Pros: "Crew was good"
Cons: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."
Pros: "I would like to commend the crew on this flight for the way they handled a medical emergency during the flight. I thought that the brew reacted and handled this emergency in a calm, professional and dignified manner. Very little information was conveyed to the passengers aside from what was necessary. I thought that was very dignified and respectful of the circumstance. The flight was diverted from Munich to Vienna, the affected individual was evacuated and the flight was back in the air shortly thereafter. I would like to say Very Well Done to the crew and airline for the training they received and handled the situation."
Pros: "It was a smooth and uneventful flight. Friendly crew, nice light snack, and good beer (and lots of water to stay hydrated). No complaints here."
Cons: "Nothing comes to mind."
Pros: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Cons: "Slightly larger food portion"
Pros: "USB at every seat"
Pros: "The food, the crew, the cleanness"
Pros: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."
Pros: "All good"
Cons: "But leg room."
Pros: "Good flight attendants"
Cons: "Uncomfortable seats"
Pros: "The stewards were very prompt and polite. The food and wine were good"
Pros: "I liked the service on the long flight. Hot towels after a meal, wow! I would choose Lufthansa if we had an over sea flight again."
Cons: "I wish I could have slept better. Seats are small to sleep in."
Pros: "Lufthansa was a great experience we got to SFO check in was a breeze it took about 15 minutes, security was also a breeze."
Pros: "A little unhappy looking stewardesses but politely professional."
Pros: "The staff was attentive and concerned when my husband became a little dehydrated on board. They brought him fruit and water and came back to check on him."
Cons: "App is terrible. Messed up our selected seats. Airline did not offer to help change our seats or provide any other accommodation. My traveling companions are over 6 feet tall and were very uncomfortable."
Pros: "On-time flights. Nice crew."
Cons: "Disorganized boarding process."
Pros: "Very professional and courteous staff. Thanks, for an enjoyable experience."
Cons: "We had no complaints and I am confident any concerns would have been immediately addressed."
Pros: "Flight on time, overall good."
Cons: "Luggage did not arrive in San Francisco which believe the problem started at the Malta airport. I was booked in as a stand by according to staff at SFO. I had booked my flight in Jan. with a seat assignment confirmed so not sure why I was booked in as a stand by passenger. Bag arrived to my home the day after I arrived home. Overall, good flight."
Pros: "The food was pretty exceptional for a 2 hr flight."
Pros: "great and attentive service , team work the whole flight . we lacked for nothing !"
Cons: "great flight ."
Pros: "The comfort of the seats, though it could have slightly more leg room"
Cons: "Food was horrible"
Pros: "- Polite, professional, flexible service by crew - No delays - Quick check in - Free of charge alcohol - Free coffee & newspaper at Munich Airport (Lufthansa)"
Cons: "- No entertainment touchscreen but on a short flight is a understanable"
Cons: "Bathrooms need attention during long flights"
Pros: "Friendly crew, great attitudes and helpful"
Pros: "Seemed to have more overall room for a regional"
Pros: "Airline is very helpful for connecting passenger. Delay occur when airport was too busy. Flight had to circle around for over 30 min. Transportation was ready to take passengers to their connecting flights. Much faster and organize way than some airline just let passengers running in terminals on foot."
Cons: "International travel is down to only 1 luggage allowed making passengers taking more and bigger carried on into the plane. Finding overhead space becomes a fight and delay boarding process. Lack of web-check-in drop off counter. Only 2 counters open for economy passengers on 2~3 flights."
Pros: "Tutto bene solo voglio sapere come faccio x fare I miles"
Cons: "Come ti servono"
Pros: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."
Pros: "Meal service (pasta was excellent), entertainment offerings, enjoyed the small snack bags. Flight not too full allowing for easy access to luggage, and some open seats. Great plane with restrooms in lower fuselage allowing you to walk around and stretch a bit."
Cons: "Leg-room limited, especially in rear window facing (two-seaters) rows 50 and back."
Pros: "Staff was very good, plane was clean"
Pros: "Food entertaiment, crew,boarding"
Cons: "Seats, I am short and I would like headrests to be adjustable. Otherwise I am seating in band forward position. My neck hurts after I finish a flight. Not enough space between seats. More fruits"
Pros: "Service was friendly"
Cons: "Food from Dulles to Munich was one Of the worst dishes served on the overseas flight"
Pros: "The crew was amazing and plenty of room. Good food!"
Cons: "Flight was significantly delayed as a result missed my train"
Pros: "In flight experience was ok."
Cons: "It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain."
Pros: "crew was initially helpful but then did not help with our connection but might have been out of their control-would have been nice to know that there was no chance to make connection with the initial flight delay We ran all the way and still did not make it-too far and connection was too tight with having to go thru customs very grateful to the Luftansa attendant who helped us at the desk of the gate to find and book another connetion"
Cons: "more time between flight connections"
Pros: "Crew was good especially the young man. I paid an additional $78 for an aisle seat and to be away from the bathroom. They moved me two rows from the bathroom. All night the door opened and closed. Constantly people lined up and talking waiting to get in.No chance of sleeping .Man kicking my seat."
Cons: "More leg room. Wider seats, better food."
Pros: "Seats were uncomfortable and badly maintained. Seatback stowage netting was detached and useless. There was an equipment change (new larger aircraft) I had a B (aisle seat) on the original aircraft and on the new plane my "B" seat became a middle seat. This was completely unsatisfactory."
Cons: "Lack of communication from flight deck or cabin crew as to engine shutdown and takeoff delay at MSO. Just plain irritating and completely unnecessary"
Cons: "Departing on time and securing seats for my new connecting flights."
Pros: "Great crew and pilot"
Cons: "It would be great if childless flights were offered eventuall"
Pros: "The onboard crew was great and the agent at the Dulles airport who helped with my ticket was great (don’t remember her name)."
Cons: "I couldn’t upgrade my seat since my ticket is ‘restricted’ even though I am willing to pay more for another seat. I am a tall person and was assigned a middle seat for a 7.5 hour flight. Flight was also delayed getting into Munich so I missed my connecting flight."
Pros: "Enough storage space 4 luggage!"
Cons: "Almost everything: Late departure (2 hrs!) due to luggage issue (???) - narrow middle seats, could not move much and no sleep at all!!! Horrible experience!!!"
Pros: "Crew was friendly, food was delicious and flight was nice and smooth!"
Pros: "It was a very enjoyable flight. Flight attendants were great, comfort plus was great (I'm 6'5") and the food was good."
Cons: "I spent $1180 on this flight and my friends who where on the same flight and who reserved theirs after I did paid from $600--800 for their round trip. I was under the impression that Kayak gave me access to decent fares. I guess not. I'll be trying other sites from now on."
Cons: "Very cold but that’s better than very hot. Wore my coat and your blanket. Seat bottom was very uncomfortable but I sat on the pillow you provided and that solved that."
Cons: "did not like when ground stuff charged me for 4 bags 887$ and online customer service agent told me price for each bag and its diferent price for few hundred dollars down..will file complain and will see next steps"
Pros: "The arrival gate was extemely close to the departing gate. I did not have to walk the usually long and exhausting distance from one terminal to another. Thank goodness."
Cons: "Broarding was well organized by groups andmoved quickly. The choice of dinner was not an option. By the time the stewardess reached me, only pasta was left. But having italian gelato for dessert was an acceptable compensation. Breakfast ,however, was ho..hummm without any redeeming compensation. choice of beverages was refreshing."
Pros: "Check in at SFO was helpful."
Cons: "Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment."
Pros: "These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it."
Cons: "See above. The flight itself was fantastic. Larger planes are the best! Thank you!"
Pros: "Large plane. Cheerful Staff. Food was good as airline food goes. Power and video at every seat. And there was enough room for carry on bags."
Cons: "Seat didn’t really recline. Couldn’t sleep"
Pros: "Seating was larger than normal for economy. Crew was pleasant and made lots of offers for food and drink. Flight was on time and the luggage arrived unharmed"
Cons: "All good"
Pros: "The service and welcoming"
Pros: "Winter storm commencement in Chicago during take off didn't daunt the pros piloting this Lufthansa flight. Smiling, courteous service, good food and wine along with space to rest has made Lufthansa my new go-to for flying to Europe."
Cons: "Economy seats mean tiny unresponsive video screens. Playing a game of Mah-jong on the in-flight screen is nearly impossible. Bring your own tablet"
Pros: "Boarding process, including ground crew was good with customer service. Food was good and in-par with other airlines."
Cons: "Flight crew, including a few air-hostesses were very rude. Entertainment system and the played films were very dull. Plane was uncomfortable."
Pros: "United was flexible when I had to change my reservation at the last minute. Good service on board."
Cons: "Food terrible. Melted ice cream. No leg room!"
Pros: "Dismal! No effort put into a tadteless menu. United Flight"
Pros: "Good experience, no issues."
Cons: "Good overall."
Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."
Cons: "The itinerary printed out that I was traveling Lufthansa so my nephew left me off at Terminal B; but after trying to print out my boarding pass unsuccessfully, the supervisor said that I was booked on United which is at Term C. I had to rush on the air train to the crowded Airtrain & running thru Security & Customs."
Cons: "First flight was delayed so we missed our flight. The least they could have done was given us a pass to the lounge to relax considering we came in on a red eye or a lunch voucher. The staff was a bit rude."
Pros: "Crew was super friendly"
Cons: "Small plane, bumpy ride is to be expected. This one was a bit more than even I’m used to."
Pros: "It was excellent all way) thank you."
Cons: "Temp inside plane was freezing cold. Pilot was asked 3 times to adjust. People were bundled up, hugging themselves and had blankets over their heads to try to stay warm. After third request to pilot, the temperature was set to so hot people were sweating and complaining. Typical United Airlines crew who think they are driving a cattle car"
Pros: "The staff was friendly and professional . Announcements were spoken clearly. It was a nice flight to be on. You could tell everyone was doing a good job."
Cons: "Nothing everything was good."
Pros: "Food was good"
Cons: "The flight was operated by United. It was a long 10 hour flight. The plane was not very convenient - there was no much leg room, the TV was a tiny one - impossible to watch."
Pros: "Staff did its best even understaffed"
Cons: "The delay, bad food (all spicy)"
Cons: "They were not on schedule and I missed my connection. They said it was not their problem and can't compensate me. On top of all that they were rude!"
Pros: "Nothing. Absolutely nothing."
Cons: "First, our flight UA 194 was redirected back to SFO after 2 hrs of flight due to problem with weather sensor device or something of flight. Then we were cheated and provided with Economy class seat from FRA to MAA for the next day. We paid for full Business from SFO to India but our connecting flight was changed to Economy seat. Very very very poor and fraud technique from United crew. We are very sad about this and we will never ever take United or Lufthansa again. Never ever + we will request all our relatives to abandon these kind of cheaters."
Pros: "Food, entertainment"
Cons: "Seats could be more comfortable for economy class"
Cons: "Poor WiFi. Poor video. Very small seating"
Cons: "Was stuck in a middle seat on a full flight"
Pros: "We liked the video on demand on overnight flight."
Cons: "The dinner choices on the overnight flight to Munich left a lot to be desired."
Cons: "POOR treated like animal United STINKS don't know yet can be worst"
Pros: "The flight was good and the crew was great the flight attendants were very professional and down to earth the gate agent helped me with my seat due to I did not have a assigned one confusing. Overall it was good"
Cons: "Did not like the way the entertainment had to be watched."
Pros: "Nothing in particular. The flight was "saved" by having a friendly fellow passenger sitting next to me. She was pleasant to talk to, but that had nothing to do with the services provided by United."
Cons: "Overall, I find United flights to Europe to be fairly unpleasant. Sometimes the staff can be nice. On this flight female staff with whom I interacted were nice, but the steward who was serving people near me seemed abrupt and largely uninterested in us. In fact he lectured an elderly woman about stowing her luggage for several minutes without realizing she did not understand him. The reason was she was Polish and did not speak any English. I had called out to him several times to tell him this, but he did not hear me. The seats on the flight were very cramped (I sat in 37G). By comparison, I found the seats in the Lufthansa flight I took from Munich to Tel Aviv to be much more spacious. In comparison to Lufthansa, I think United is a second class (or worse) airline."
Cons: "Mechanical problems caused a delay in departure. United Airlines put us on another TWO flights to get us to our destination. Arrived almost eight hours after originally scheduled. Traveled across the ocean to witness and perform my niece's wedding ceremony. I am the priest who is marrying them and conducting the ceremony and the whole wedding was missed and ruined. All this travel for nothing. Very upset and dissatisfied that United airlines did not put us on a different airlines in order to ensure my timely arrival. No attempt was made to rectify the situation. This was not the itinerary I paid for! In my original schedule, I would have had plenty of time to arrive in Dublin, pick up my rental car, proceed to the hotel, get dressed, drive to the wedding site, and perform the ceremony. Because of my absence, the ceremony could not take place and everything is ruined. United Airlines could have at least offered some kind of monetary compensation or travel voucher to apologize for their mistakes. Will not travel with them again. Very very dissatisfied. Will make sure everyone knows how their issues affected my travel and tell others not to travel on United. What a terrible way to start our journey. This confirms the horrible reputation that United has earned in recent weeks in the media."
Cons: "I bought tickets for a Lufthansa flight with a Lufthansa flight number and confirmation notice, only to wait in line to find that it was a United flight and United didn't list the baby's ticket number that was in the Lufthansa confirmation! lost an hour resolving ticket issues. When I pay for Lufthansa tickets, I expect to have a Lufthansa flight with their great service."
Pros: "Attendants were kind and helpful The food and drink provisions were good"
Cons: "A small problem with my seat back screen"
Pros: "Good service and environment"
Cons: "Original flight was rebooked, and I almost missed seeing my dying grandmother. Got no apology for this huge inconvenience and stress."
Airlines flying from Montana to Munich have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Montana to Munich
Masks required on board, masks provided on flights from Montana to Munich
Social distancing seating
Middle seats unavailable to book on flights from Montana to Munich
Testing for antibodies, testing for symptoms for flights from Montana to Munich
Waiving of change fees. Search flexible flights from Montana to Munich