Daily cleaning, installation of cabin HEPA filters on flights from Montana to Scranton
|August||Best time to beat the crowds with an average 5% drop in price.|
|February||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$309||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Crew was nice"
Cons: "Plane was also dirty and I had to whipe down my own area"
Pros: "Timely and efficient"
Cons: "Seats are really small"
Pros: "Liked we actually made it."
Cons: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."
Pros: "Landed safely at PHL."
Cons: "Flight was 2 1/2 hours late after having to change aircraft following initial boarding."
Pros: "Crew was pleasant and nice as always!"
Cons: "More room in the seat but I know that’s unrealistic."
Pros: "It was acceptable."
Pros: "Boarding was fast and crew was friendly."
Cons: "I was extremely uncomfortable sitting in that seat. I injured my tail bone about 4 months ago and I thought it was healed at this point, but those airplane seats made all the pain come back."
Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Pros: "My seat"
Pros: "Seats were roomy and comfortable."
Cons: "Snack selection"
Pros: "Seats are too close"
Cons: "Some food"
Pros: "Crew was very friendly"
Cons: "Seats were extremely uncomfortable, and hurt my back very much."
Cons: "Flight could have been on time"
Pros: "Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed"
Cons: "So many ways"
Pros: "Everything went smoothly, comfortable and staff was terrific."
Pros: "The pilot was very friendly and understanding over the intercom."
Cons: "As usual with PHL, lots of delays and issues. Had to switch planes after delayed boarding for a SECOND maintenance issue. After arriving at AVP, I noticed that both my valeted carry-on and my checked-in suitcase were drenched. My bags were clearly mishandled, and all of my clothing and devices are now wet. Beyond disappointed."
Pros: "food, drinks, seats, price"
Cons: "Leaving MKE was organized and orderly. No problems noted. Once in PHL, flight was delayed due to no crew. After an hour or so, boarded the plane. Was on the plane for 45 minutes with no explaination from the crew. It was an electrical problem. Had to inboard and wait 45 more minutes. Allow weld to rehoard again. Waited another 20 ministrations before leaving. I am all for safety, but communications need to improve."
Cons: "Flight was delayed hour and a half for a preventable mechanical issue. Issue was known about night before and not addressed. I missed one of two meetings because of Americans inability to excel at running an airline"
Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
Cons: "super delayed, then delayed more on tarmac due to OVERVfueling."
Cons: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."
Cons: "Having to pay for wifi"
Cons: "Food was terrible and the audio was broken for the entire plane and couldn't watch the movie they played on the flight."
Cons: "flight was delayed by about 4 hrs, however that worked to my advantage bcos of the inordinate delay in Immigration clearance in Miami."
Pros: "On time"
Pros: "Getting home on time"
Cons: "not enough leg room"
Cons: "45 min delay"
Cons: "After flying from Denver to Philly, I had anticipated an hour and a half layover. First email came speaking of a delay, then second, then about five emails later American Airlines notified me that there will be a 4 hour delay. To get from Philly to avoca on a flight is half an hour. On a bus, its two hours. If an airline knows there will be a four hour delay, how do you not provide that service? I watched plent of other flights go to AVP and even to Allentown, no one could offer one of those options to me? Cold, compressed and miserable experience."
Pros: "Flight left and arrived early"
Cons: "Insufficient supply of Immigration forms"
Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"
Pros: "This plane seemed newer than the outbound one with better electronic controls Except for the baggage check in process, security etc. moved quickly and smoothly."
Cons: "Very long wait at the Check in Counter. I'm an AA member, (>20 yrs) but NOT eligible for Priority Check- in ? The Italian counter people sometimes took >10 min. to check in individual families. I saw two agents at one check in where the two seemed to just be chatting?! We were in that line over 45 minutes! Our own check in only took 15 seconds! Gates VERY far from the Check In counter."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "Staff was wonderful."
Pros: "Pleasant crew, pretty good food and films."
Cons: "Significant departure delay, contradictory information from initial airport check in to gate staff, beverage selection is okay but prices for more than the basics are astronomical."
Pros: "Good space on first."
Cons: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
Pros: "On time and efficient. Reasonably comfortable by the (appalling) standards of modern airlines."
Cons: "The entertainment systems were old and poor. Only a few terrible movies to choose from, and my wife's screen came going dark for long intervals."
Pros: "I had a window seat on the left side of the plane and the scenery flying to Cuzco was amazing."
Cons: "Just another flight where everyone is packed in like Sardines."
Pros: "The actual flight was fine."
Cons: "The gate staff was so rude."
Pros: "Overall smooth flight."
Cons: "Little slow getting the plane loaded so it was late leaving the gate."
Pros: "I was really excited about the timely correct schedule of the flights with British Airways."
Cons: "The long distances for running from one gate to the other. I know this is for elderly people like me, and the children as well, typically a little bit hard, but a small appropriate [air]shuttle same how is a thing, on which the advanced technology has to think. (?)"
Cons: "No entertainment"
Pros: "None at all. Poor customer service"
Cons: ". My flight from Maui to Phoenix was not good. I was at the back near where they store foods and drinks. I had a bad stomach pain. I requested a hot tea. Flight attendant declined. Was a horrible flight because of my stomach pain. If I only knew American Airlines flight attendant are very rude. I will not book this airline again. Very poor customer service. The flight attendant was white , male, older."
Pros: "Music/radio was nice at my seat; got into Sacramento early"
Cons: "No gate # on boarding pass, almost missed flight; kind of had to slouch to look out the window; rough/fast landing"
Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
Cons: "America Airlines...worst service and just a horrible experience"
Pros: "Crew ok seat to small"
Cons: "Seat size"
Cons: "Flight was delayed due to fuel crew no showing on time."
Cons: "Nothing all was good"
Pros: "Good service"
Cons: "Good and not much leg room"
Pros: "Nothing of note."
Cons: "Staff should know which plane is which when directing passengers. Flight crew shouldn't be making jokes about people not on the plane, when THE AIRLINES delayed flight caused passengers to miss their connection. Every United flight seems to be delayed anymore."
Pros: "Fast and works really well."
Cons: "On board snacks could be better."
Pros: "Everything was fine."
Pros: "It was on time and boarding was very efficient. I was seated near the back, but the middle seat was open. I appreciated the additional space. It was a nice perk for having to sit in the rear of the plane."
Cons: "I missed it due to weather difficulties, there was nothing in compensation."
Pros: "Great, friendly service! At a wonderful price in my time of need for a flight the next day!"
Cons: "I love that they now have movies to play on ur phone but I two flights and you couldn’t finish you movie due to each plane offering different movies... a little bummed but not awful."
Cons: "See above."
Pros: "This flight was good"
Cons: "The delay flew twice with united and both times delay"
Cons: "Multiple delays"
Pros: "They started food service immediately, offered free wine and beer. Were very helpful in getting carry-on in storage bin."
Cons: "2 hour delay in leaving."
Cons: "My flight was delayed at avp so I would miss my flight in jersey. Had to re-book flight for today. So I miss a days pay at work plus it cost me a nite for a hotel. I am not happy. My flight cost increased $750+ due to flight delay"
Cons: "The fact that my flight was cancelled and I was in first class. I was rebooked on delta in coach and united would not book me for first class."
Pros: "Clean waiting area; enough room overhead for my carryon bag."
Cons: "Couldn't get internet based entertainment on my iPhone as advertised"
Pros: "It was a nice comfortable jet and service was OK"
Pros: "It was very good"
Pros: "Smooth flight, good landing."
Cons: "Seats are very uncomfortable, too small and too close together!"
Pros: "Quick boarding, arrived early, great selection on entertainment system (and free)"
Cons: "It baffles me that meals aren't included on a 10 hour flight simply because it's a domestic flight. There are shorter (and cheaper) flights to London that include meals and alcohol."
Cons: "Flight cancelled by airline."
Cons: "We had to wait over two hoirs for them to het us a plane. They allowed United Staff members to dead head to Scranton amd bumped paying costomers. They flight attended stopped her speech to make a mother keep her infant quiet. The The agent at the gate continued to give false information on the delays."
Cons: "I was traveled no with my wife and my son to Des Moines andI documented our 3 bags in Mexico City and "the first surprise" was that they charged in Mexico n I he front desk about $27 USD per bag...it seemed that the bags were also passengers and " needed to pay"... The big other surprise was when we got to Des Moines and realized all the bags were opened!...my wife's jewelry was stolen!!!! UNITED AIRLINES SUCK!!!!!"
Pros: "Nice seat space (upgraded) Good flying into Chicago"
Cons: "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
Cons: "Although our tickets were purchased together, my husband and I were not seated together. And the flight was very crowded. I think it's a little unprofessional for a company to overbook a flight and then bribe passengers with money to wait for another flight."
Pros: "That small propeller plane was an exciting experience!"
Cons: "The flight was over booked and if there wasnt someone willing to take another flight I would have missed class. Why do you sell more tickets for a flight than there are seats?"
Pros: "it was a direct flight"
Pros: "No delays, no maintenance problems, no overbooked flights, no seat changes required. Efficient, effective"
Pros: "Good flight, on time, friendly flight attendants and decent service in economy."
Cons: "PDE still doesn't work on Android 6 or above. Has been like this for 6+ months. Also wouldn't work on a MacBook."
Pros: "Being switched to a different, better airline after the flight was delayed by over 3 hours"
Cons: "Flight was delayed by 3 hours, missed my connecting flight, spent the night sleeping on the hard tile floor of the airport, got kicked out of airport at 1am due to the air port closing, had the then spend the rest of the early morning on the baggage claim floor until terminal opens. YOU SUCK"
Pros: "Several channels for entertainment."
Cons: "Rough landing. Plane bumped up and down when touching down and swayed."
Pros: "Got us here early, smooth ride"
Pros: "One of the flight attendants was very customer-friendly. I had asked for a meal and they had a long, in drink service so it took awhile for her to come back to me. She didn't forget and she gave it to me at a discount so I was very happy about that as well."
Pros: "Space adequate in coach."
Cons: "Crying baby all flight, but who can help that. Main complaint-overheated cabin."
Pros: "Friendly staff. Nice amenities. Quick on and off"
Cons: "That I would have had to pay for Wifi or to watch tv"
Pros: "Flying in America gave me no problems. Things only got terrible after we left Denver."
Pros: "Had a stroller, two bags, and a car seat and the check in staff helped us tag everything and loaded it for us. It was nice to see the Billings staff go above and beyond in my families time of need."
Cons: "We get informed at boarding time the flight is delayed by over an hour due to "awaiting aircraft arrival". How do you not know until boarding time there isn't an available aircraft? That's just poor operations. Then our flight continues to get delayed several times. Which is the most annoying... Don't tell me the flight is delayed an hour, the 55 min later tell me it's delayed another hour - repeat, repeat, repeat. After two and a half hours, I said f-it, and just left. I could've driven to my destination faster."
Pros: "I didn't freeze! It left on time and arrived on time."
Cons: "Didn't get one of those little snack bags with the drinks."
Pros: "On time departure and arrival"
Cons: "Twin prop was a bit bumpy would have preferred jet service. I will make sure to inquire the next time"
Cons: "The flight was cancelled"
Pros: "Nice plane with leg room"
Cons: "The guy at the boarding counter in Billings was really rude! Maybe he just had a bad day but a zero in customer service, in my opinion."
Pros: "Nothing special, just a short flight."
Cons: "Old plain with very uncomfortable seats, even for a cheap 30min flight they could do something to keep the seats from hurting.Terrible flight boarding process at Newark! They had everyone get on buses and we're shuttled over to their airplane. To make matters worse they boarded like 3 flights at a time at the same gate. Clearly they have had issues with people getting on the wrong plane with this process, because they asked us about 4 times if everyone here was going to this destination."
Cons: "You guys robbed me"
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Airlines flying from Montana to Scranton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Montana to Scranton
Masks required on board, masks provided on flights from Montana to Scranton
Social distancing seating
Middle seats unavailable to book on flights from Montana to Scranton
Testing for antibodies, testing for symptoms for flights from Montana to Scranton
Waiving of change fees. Search flexible flights from Montana to Scranton