Find cheap flights from Montego Bay to Chicago O'Hare Airport

MBJ - ORD

Find cheap flights from Montego Bay to Chicago O'Hare Airport

Round-trip
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Montego Bay (MBJ)
Chicago O'Hare Intl
Tue 11/24
Tue 12/1
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Good to know

Low season

August Best time to beat the crowds with an average 27% drop in price.

High season

November Most popular time to fly with an average 14% increase in price.

Average price round-trip

$448 (avg. price over the last 2 weeks)

Good deal round-trip

$408 or less

Good deal one-way

$283 or less

When to book flights from Montego Bay to Chicago O'Hare Intl

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $283 or less one-way and $408 or less round-trip.
  • The cheapest flight from Montego Bay to Chicago O'Hare Airport was found 0 days before departure, on average.
  • High season is considered to be October, November and December. The cheapest month to fly is August.

FAQs for booking Montego Bay to Chicago O'Hare Airport flights

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Top 5 airlines serving Montego Bay Sangster Intl to Chicago O'Hare Intl

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,287 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Cons: "The headphone jack.was worn out, so the audio was sporadic."

Pros: "It’s always a joy to fly with JetBlue. The staff is so courteous and friendly. It makes the flight that much more enjoyable."
Cons: "Everything was perfect."

Cons: "Flight was very delayed, waiting on pilots to arrive. The. We sat on the runway for a long time without leaving as well. Crew also made us gate check bags when there was still plenty of overhead space left on plane."

Cons: "Terminal 5 TSA closes at 8:30p when there are still many flights for many hours later. The people working at the gates, shops and food court were all sullen and unwelcoming. The tap water in the food court is yellow."

Pros: "The crew was amazing but the communication could have been better with the flight."
Cons: "The flight was very turbulent. Upon approaching NYC-JFK the aircraft was bouncing all over the place. The aircraft was given a cleared for landing however I assume the flight speed and the winds was so bad that the aircraft aborted landing at approximately 50 ft from the ground and took back off."

Cons: "Horrible communication during flight delays and pilot timing out. Sat at the gate for hours with no communication."

Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."

Cons: "Asked the stewardess to have a blanket and water she had not brought. Service was bad ."

Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."

Pros: "Nothing"
Cons: "Everything"

Pros: "The crew could not have been more helpful and pleasant making the delay bearable as they were overtly communicative w all via text, email, and in person keeping is updated! HIGHLT RECOMMEND and will definitely be flying again. :)"

Cons: "Six hours late, then there wasn’t enough fuel and had to wait for paperwork multiple times. Hands down the worst experience I have ever had. I will not be flying JetBlue again."

Pros: "No crash is big on my lists of likes. Plus very helpful staff from the Kiosk to boarding."
Cons: "The Fly-Fi didn't work and the snacks were OK but hot food is always better."

Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."

Pros: "Love the snacks and TV option"
Cons: "Delayed for weather ok but then we arrived but didn't deplane for almost 1.5 hours!"

Pros: "Crew was excellent, had a lot of fun with the vacation crowd on their way back to reality"

Pros: "Seats were wide .lots of leg room..very friendly accomedating staff:) they smiled..imagine that!and snacks ...omg!!that we didnt pay for:) and teleivsions in the back of you re seat.great flight:)"
Cons: "Absolutely nothing not to like:)"

Pros: "leg room & movie"

Pros: "The free wifi"
Cons: "The tv"

Pros: "Service and customer support"

Pros: "Smooth flight, efficient and friendly staff throughout the entire process."
Cons: "I didn't choose a seat originally. When I checked in online the only seats left were the extra space seats. I had to pay $50. Also I was in the first row so I could not put my bag under the seat in front of me."

Cons: "It was too cold inside."

Pros: "Everything on time."
Cons: "The seat in hard."

Cons: "Late flight delayed"

Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"

Pros: "Most of the basics were good."
Cons: "The flight was substantially delayed and when we got to Chicago we had to wait a long time for a gate agent so that we could deplane because only one gate agent was working at that hour (10:20 p.m.). Also, the flight delay notifications came after I was close to the airport and at the airport--earlier notifications (if possible) would help. The tv/movie portion of the entertainment was not working at all."

Pros: "Changed to 3 hour earlier flight WITHOUT extra "change fee". It was FREE !! Enjoyed in flight TV with FREE drinks and snacks. As United goes backwards in customer service and costs, JetBlue leaps forward. Good work JetBlue."
Cons: "More options in snack boxes and/or food items"

Pros: "More legroom, free wifi, free entertainment choices, unlimited drinks & snacks, on-time and efficient"
Cons: "1) Boarding process was not clear on the ticket or anywhere (really not a big deal). 2) When reading about perks and restrictions after we bought tickets, the company mentions certain "classes" of tickets..i.e. "Blue", "Blue Plus" and "Blue Flex" but since I had already bought our tickets, I had no idea which type of fare we bought, since Jet Blue does not provide that information on your ticket information once purchased."

Pros: "Great support from the crew for when there was turbulence, I'm usually supremely satisfied with this airline but this time not so much."
Cons: "Flight was initially delayed 2 hours, then back to scheduled time, then updated saying it was delayed 3 hours.. Ended up being delayed 4 hours and once boarded we didnt leave for another hour. It was brutal. I was traveling for 24hrs that day."

Pros: "The leg room and stretch out was good. Seat was comfy The crew was very attentive and supportive. Pilot was informative"
Cons: "Some of the snacks could be more healthy There was a take off delay (mechanical) which was only explained when solved"

Pros: "On my way we got delayed 6 hrs and way back 2. Ruined my trip as I was only going for two days and I lost a day. Never flying with Jet Blue again. Terrible airline."

Pros: "Solid crew, comfortable flight, free tv and Wi-Fi"
Cons: "A few factors led to a 6 hour delay. Not necessarily Jet Blue's fault but it was certainly a frustrating day of travel"

Pros: "The plane had 2 wings"
Cons: "Staff is rude. Customer Service couldn't possibly be worst. All their food has meat in it. Staff is slow and incompetent. Never had a more dreadful experience with an airline. TAP IS THE WORST AIRLINE I HAVE EVER EXPERIENCED, and I fly 2 times a month."

Pros: "Everything Entertainment Early landing"
Cons: "Nothing"

Pros: "Boarding was prompt and departure from Montego Bay. Flight Attendants were very polite."
Cons: "During the flight, the TV's did not work. Once we landed in Orlando, we sat on the plane for about 30+ mins waiting for the gate to be cleared. Once in the baggage claim area, the wait continued. These delays impacted my schedule by 1.5 hours. I arrived at my next destination extremely late. I'm usually pretty happy with Jet Blue, but this time, not so much."

Pros: "Jetblue left on time from JFK"

Pros: "Knowing that I'll never fly them again feels good."
Cons: "Disaster. 3pm flight became a 10pm flight with no explanation. Question--- how does an airline know at 7am that a 3pm flight will be delayed? I received an email at 7am saying my 3pm flight would be delayed to 4:15.... then 5:26...... then 6:20...... then 6:50...... then 7:15..... etc. We were given a $16 meal voucher for fast food restaurants only. No explanation. Tried to get earphones on the plane at 11pm--- flight attendant apologized for not geittibg them for me the first time I asked. We landed an hour ago and I'm still waiting for my earphones as I'm driving home. JetBlue is awful."

Pros: "The on flight tv was down so I couldn't listen to music like I nearly always do on my flights."
Cons: "I didn't like waiting on the tarmac after we landed for what seemed like 25 minutes or so"

Pros: "The take off into the air was calm and not frightening."
Cons: "The flight we had scheduled with them was canceled and there was no email or form of communication sent to tell us before arriving to the airport. We found out while attempting to "check in." They were hesitant in providing food vouchers for us when our original flight that was supposed to leave early in the morning (6:30am), now left at (5:59pm)."

Cons: "Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot."

Pros: "When I sat into my comfortable seat with its amazing leg room, I asked the woman next to me if she had flown Jet Blue previously. She replied that it is now her favorite airline. At the end of the trip I agreed that it is a distinctly different and great airline. My complaint is that I have to travel from NE Wisconsin to Chicago in order to use Jet Blue. When are you coming to MKE? The way the food and drink orders were handled worked well, and the selections were amazing! Needless to say, the media offered was wonderful."
Cons: "The crew did a good job, but one of the female staff seemed stressed. I hope she was able to get some relief and rest."

Pros: "Free wifi"
Cons: "The delay"

Pros: "Free wifi, premium snack options, leg room."

Cons: "Hour delay"

Pros: "Apologetic staff and easy check in process."
Cons: "3 hour delay on tarmac, flight attendants very slow with the service. Only got drinks 20 minutes prior to landing. They seemed inexperienced and flustered."

Cons: "Overhead space limited"

Cons: "no wifi the entire time"

Cons: "N/a"

Pros: "The flight left in time and got in early"

Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."

Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."

Pros: "Felt very clean and so glad they are not selling every seat"

Pros: "great everything!"

Cons: "Not delayed"

Pros: "It was all good glad the last leg of the trip was pleasant."

Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"

Pros: "Nice crew"
Cons: "No leg room for 6’6” person."

Cons: "Small plane, feels cramped"

Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."

Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"

Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."

Cons: "No sandwiches for sale just snack boxes"

Pros: "Taco"
Cons: "Taco"

Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."

Cons: "They were great"

Pros: "It was ok"
Cons: "Seat the family together"

Pros: "Crew was great"

Pros: "The crew and the comfort plus seat"

Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."

Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."

Pros: "Nothing."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."

Pros: "Friendly staff and comfortable seating"

Pros: "This was not my original transfer flight but everyone was much nicer and helpful than serious and being rude. Love Delta, I did not flight United because I wouldn’t have met my United flight once landing in ATL. The Young African American woman who was at the gate was amazing and so reassuring that I would make my flight to Chicago. Would book Delta, just because of how nice she was to me."

Pros: "Staff. Beautiful excellent"
Cons: "Need more food"

Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."

Pros: "Flight was on time. Boarded quickly with no fuss."

Pros: "Flt on time, very nice and friendly gate agent and flight attendant"

Cons: "Too tight and seats not comfortable."

Cons: "Delayed"

Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."

Cons: "The delta studio didn't work with Android 8"

Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"

Pros: "Ease of flight"
Cons: "N/A"

Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."

Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."

Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."

Cons: "Very uncomfortable, seats did not recline and seats way too close together."

Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."

Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"

Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."

Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."

Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."

Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"

Pros: "As always seats are spacious"
Cons: "They weren't selling food on this flight which is entirely too long to be without a meal"

Cons: "The flight attendant looked like she was mad throughout the whole flight"

Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."

Pros: "Everything went well"
Cons: "I was late from first flight"

Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."

Pros: "great crew!"

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 30 minutes for No Reason"

Cons: "Were to plug a charger, pillows, tv screens"

Cons: "If we were not forced to pass through Costumes and take our Luggages and go through security again, although we were in transit for couple of hours only. I lost my pierce and no one helped"

Pros: "Crew did a great job."
Cons: "No entertainment. Copa app did not work on my phone."

Pros: "Crew were present"
Cons: "Poor entertainment, terrible food not very comfortable seats... older airplane."

Pros: "Great customer service at check-in, gate and wonderful crew! The flight attendants were some of the best I've had on any airline."
Cons: "We were seated in the back row and the seats did not recline. What made that even worse, is they are COMPLETELY upright. I mean you are sitting at nearly a 90 degree angle! The other rows un-reclined had more recline than the last row. This was an older 737 and those seats never should have been installed on that plane. Luckily, there were a few empty seats and we were able to move, although not together. 3 of our 4 flights were on newer planes, and on one other flight we were also seated in the back row. But, those seats reclined and were as comfortable as any other seat on the plane. COPA, if you're reading this, kudos to your great operation, but do NOT use that horrible old 737 on such a long flight. Or, only use those seats for standbys!"

Pros: "The crew was great and the flight was good n"
Cons: "Nothing everything was great"

Cons: "Get with the times and stop using plastic cups."

Pros: "see previous comments"

Pros: "Nothing, rude and not caring for their customers. My flight from dtw to Chicago was canceled and I was never informed. I lost 1 day of my trip and a wedding. Worst airline."
Cons: "Notify flight cancellation, rebook the flight with another airline, and offer a compensation since we missed a wedding and that was the whole reason why we were going to Ecuador. Worst costumer service ever."

Pros: "Having a direct flight to our destination won out. The crew members were polite and friendly."
Cons: "The seats are very narrow. The plane did not have in seat entertainment and the movie choice was awful. To add to the poor experience when boarding in Panama City, must pass through gate security with no access to a bathroom or ability to bring water on board. Given the inability to bring water, I would hope to have a water service at least twice during the flight in addition to the drink service with dinner."

Pros: "Everything was great food, confort, crew, boarding etc."

Pros: "Everything about the flight was flawless. Pleasant staff & comfortable seats... LOVED the free movies, audio selection, food, beverages, etc."
Cons: "1. would not allow duty-free purchases with under 60 minute boarding time. 2. required TSA check & disposal of all beverages before entering the area to wait for the plane - a 30 minute wait in the hallway!"

Cons: "We did not have the little TVs"

Pros: "Same"
Cons: "Same"

Cons: "I went through security at Lima Peru (Jorge Chavez International), everything was fine. I arrived to Panama, and the gate was next door which is just great awesome. The bad part was that I had to go through a security check once again there, although I had not left the airport since I left Lima. I went through the exercise, I was told that there would be no liquids (8 oz bottle of water, soda, etc) allowed passed that check point. Yet they were selling these items next to the gate. It made no sense why this checkpoint and why the liquid restrictions. Once in the area if I wanted to go use the restroom or whatever I needed to go through the checkpoint. There were 6 Copa employees manning this station, that's extra expense that the company passes on to the flyer for a step that should be evaluated and look at to see why other airlines do not do this. I was not the only one getting frustrated with this setup, but also passengers that did not speak Spanish they could not communicate with Copa employees. I saw this liquid restriction with Spirit Airlines in Lima, and I decided not to fly with them any more, no matter how inexpensive their fares were. Spirit told us that it was US law that made them have people throw away their drinks, although they were bought in a secured area. To me this was just a way to charge for drinks on the plane. I never had to throw away my drink if I had bought it in a secured area."

Pros: "On time departure from the gate."
Cons: "To board the plane in Panama City passengers had to go through a second security screening and were therefore unable to bring bottled beverages onto the plane. Once through this second security there was no where to purchase water. The free never came through the plane to offer more beverages after the meal service. Many passengers got up and corralled at the back of the plane to get water. I watched a flight attendant drink from one the large bottles herself and then presumably serve to a customer."

Pros: "Food was decent. All Crew very helpful and polite."
Cons: "I wished the longer flight had personalized entertainment in each seat instead of the shorter flight. I could have watched two movies on the longer flight instead of just one."

Pros: "This announcement by the pilot at the beginning of the flight turned out to be incorrect. Despite the fact that I did online check-in at least 23 hours in advance, I was seated way at the rear of the jet. As a single woman who looks unusual because half of my hair is shorter due to recent surgery; I sincerely hope I was not seated at the back due to my appearance. The other passenger seated with me was a very kind developmentally disabled young man. The placement in row 33 +/- only emphasized the many instances of turbulence on the flight to Chicago."
Cons: "The many occasions of turbulence on this flight."

Cons: "Why would you put a cartoon on to watch??"

Cons: "My complaint is with the Panama TSA!! Why do you have 2nd security check at the gate before boarding? They were rude, didn't speak English (or played like they didn't) and their just throwing your possessions around in front of everyone!! Just stupid!!"

Pros: "Flight crew were polite and good. Flight was relatively good with excellent entertainment."
Cons: "Despite early check-in, +3hours, and we checked in together; my wife and I were assigned seats that were not together. The boarding staff didn’t even mention that fact or explain why the sitting arrangement was so. It looked like she was just trying to sneak it through. I understand that many people might have pre-selected their seats online and her choices were limited, but a notification would have been nice."

Pros: "Loved the check in. No baggage expense. Up to two bags FREE! Then, we had a meal --that was included in the fare. The crew was pleasant and accommodating. Everyone was pleasant. To pass the time on the 5 1/2 hour flight, there were options for movies, TV, games and etc. Overall, it was a pleasant flight. When I book my next trip, I'm going to see if Copa goes there. If so, that's my first choice."

Pros: "The food"
Cons: "Maybe a lil more movies"

Pros: "The food and service was great!"

Pros: "Friendly and Courteous employees. Flights were on time."
Cons: "Gates were not available upon arriving at destinations. Once we had to take a shuttle bus from plane to gate."

Pros: "Considering their is no water for purchase after security the airline should offer much more water during the flight. I was only offered a drink once during a 5+ hour flight. I had to ask for additional water later on."

Pros: "Nothing. This airline is trying to appear as a big, powerful company. I choose them because there was direct flight from Chicago to Panama City. Big mistake. Take any American or European Airline. Worst experience ever!"
Cons: "Flights not on time, always late, lying employees and crew. They show a flight to Boston signs on the flight to Chicago, no airconditioning working. Bunch of idiots and incopetent people playing airline with passagers lifes. Never use them, you will thank for this advise someday."

Pros: "The flight was comfortable and food was good."
Cons: "Someone stole my hat from the airline counter and no one could help track down who. I kept getting the run around. Flights were delayed and there was a lot of chaos albeit it might not have been the fault of the airline."

Pros: "Made it home safe"
Cons: "Seat didn't recline and horrible gas smell. Blower didn't work."

Pros: "I love the comfort in these planes and also the fact that at least they serve food, which they don't do in other airlines. The boarding wasn't good due to the stupid restrictions the US imposes on flights to the USA. We didn't appreciate the fact that the airline didn't let us know in advance that we couldn't buy drinks at the airport. That was a waste of money. The food wasn't good at all though. The coffee was terrible and so were the eggs, but at least we got something."

Pros: "Copa allows two bags of 50 pounds to be checked along with carry-ons. They provide a full meal on each flight (at least that we've been on). The crew is accommodating, even providing more than one drink. The chairs are fairly comfortable."
Cons: "The headset didn't work well."

Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options Very old seats and covers gave a very dull impression"

Pros: "Nothing. Everything was a bad costumer service."
Cons: "I missed my flight because in the town I live , there was a landslide and rocks fall on the road. And it was impossible to get out of the town and I didn't find any help for refunding or changing the dates of my flight. Really bad costumer service, I'm still waiting for a reply of the emails I sent to vayama. Imposible to comunicar with it by phone with them and with the kayak office in Colombia."

Pros: "Very welcoming flight crew! Did their best to make sure we were all comfortable throughout the flight."
Cons: "Little bit of trouble boarding the flight from Panama to Chicago - speakers weren't working and the COPA employees were struggling to communicate with everyone and get them to line up and board according the their group numbers."

Pros: "The crew were nice and they had good meal servir."
Cons: "We were in the last row which wasn't comfortable. The flight departed late, arrived late, and it took almost an hour for the bags to come out. The entertainment was also very poor."

Pros: "Everything"
Cons: "Nothing wrong. Complete perfection"

Pros: "Movie choices"
Cons: "Booked flight months ago and selected seats for my family to Panama and return. The flight there was fine. When arriving at the airport in Tocumen, the agent told us our seats had been changed to the back. They said it was because they changed planes. New seats were in the second to last row, uncomfortable, noisy, and near bathroom. Instead of moving seats forward this is what we received. Disappointing:.."

Pros: "All of my grievances regard the Panama staff at the airport and on the plane, the staff and services at O'Hare were top notch. Customs was extremely fast and efficient and everyone was friendly and did their jobs well. As far as the Panama airlines go, the food was okay, nothing special but not disgusting, and not all the flight attendants were unpleasant."
Cons: "The worst thing that happened was mean spirited security guards at the airport did a security check before allowing us to get to our gate. They forced us to dispose of a bottle of water that we had bought at that very airport. We were then quarantined into a waiting area with no seating and no access to other water, bathroom or food. Then on the plan we were offered beverages twice, so I was only able to get about six swallows of water from Panama to Chicago. Dehydration makes a plane ride a lot less healthy and comfortable. The staff was mostly unpleasant, the seats were really small and uncomfortable (more so than any other airplanes I've been aboard), and for some reasons they kept turning the main lights on and off, allowing us to sleep and then waking us all up for no good reason. Unbelievable."

Pros: "The people from Copa are so helpful answer questions I like that."

Pros: "The service by the crew in providing the food and drinks was excellent."

Cons: "Being an international flight of 5+ hours long, they only transmitted 1 movie."

Pros: "Don't you know this information already?"

Pros: "I liked being able to choose my own seat, and the seats were pretty comfortable."
Cons: "The food was pretty bad. I'd rather have snacks than the weird beef and rice. As an aside, either the speaker in my arm didn't work or my headphones didn't work."

Pros: "The crew on the plane was very nice."
Cons: "The staff at the Panama city airport while boarding were jerks. A couple of snobby women with attitude problems. Also there was basically no entertainment because it was impossible to see those little tv screens and even if yiu could see, you have to crane your neck. Also the lighting in this airplane was so horrid it was unbearable. Who chooses blue tinted lights? It's like flying in an industrial garage for 5 hours."

Pros: "landed safely. no f trump supporters yelling!"
Cons: "layover"

Cons: "Need to add inseat entertainment for all flights."

Pros: "Meal was OK"
Cons: "Boarding announcement only in Spanish and without PA. Hard seats. Prefer individual video screen"

Pros: "Food was decent."
Cons: "Had over an hour for a connection at Panama city, however there was an additional security checkpoint at the gate so our entire layover was spent in line. There was no explanation for the additional security which was the first problem. Water bottles which were with us on the incoming flight leg were confiscated with no opportunity to replace them with unopened bottles due to the slowdown caused by the additional security. On a 6 hour long international flight, drinks were only served once and that was with dinner. Also, there was only a single movie and a 10+ year old television episode played as entertainment."

Cons: "I had to go through another check point (inside the airport,for abconnecting flight) made me throw away a sealed bottle of Gatorade that I purchased inside the airport 5 minutes earlier for 5 dollars. That is ridiculous!!"

Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."

Pros: "Nothing good to say about AA"
Cons: "AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel."

Pros: "All crew very friendly & helpful. Went out of their way to help elderly gentleman traveling alone"

Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."

Pros: "Nothing"
Cons: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"

Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."

Cons: "3 hours late leaving Dublin, with poor communicstion on the monitors as to gate info. not to mention the lateness."

Pros: "nothing"
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."

Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."

Pros: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Cons: "Staff has horrible attitude. Price for seats and luggage is ridiculous."

Pros: "Flights reached the destination before scheduled arrival"
Cons: "Chicago airport is a mess. It took us about 3 hours from exiting international terminal to domestic We managed to board a flight just before the gate close. Literally running in the airport. I believe there are people who missed the flight"

Pros: "Great entertanment system and nice complimentary drinks including liqour."
Cons: "Seats a little cramped in coach"

Pros: "Best landing I’ve experienced recently!"

Pros: "the Bowing 787 was wonderful"
Cons: "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."

Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too."
Cons: "They moved our flight around multiple times. We first had a layover in Chicago then through multiple emails and one phone call they just flew us straight to London with no layover. It all worked out it was just stressful not knowing exactly when we were flying out and if we were going to make our connecting flights. It did work out and we did make it."

Pros: "I made it"
Cons: "I had to run for all its worth."

Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."

Cons: "Flight delays and cancellations."

Pros: "I got there on time and they didn't lose my luggage."
Cons: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."

Cons: "Legroom was a bit cramped for a tall person"

Cons: "Bought 2 tickets but seats weren’t together poor service"

Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"

Pros: "Should have booked AA instead of BA."
Cons: "AA couldn't find BA reservation. poor integration of services"

Pros: "Flight was on-time and crew was pleasant. This flight had movies available to watch!"

Pros: "Nothing"
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"

Pros: "Great service."

Pros: "Fast reliable two thumbs up!!!"

Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."

Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"

Pros: "The helpful steward"
Cons: "The bumpy ride"

Pros: "excellent flight. on time and no issues"

Pros: "Nothing!"
Cons: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."

Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"

Pros: "fairly comfortable, crew was helpful"
Cons: "Having to use my phone for entertainment, with no place to plug it in"

Cons: "A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents."

Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."

Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."

Pros: "Very friendly staff, on time, most of all very comfortable."
Cons: "The Oppurtunity that could improve is the boarding in plane to have passengers board in groups."

Pros: "They were absolutely fantastic on checking on me, food, service, flight in general. Would recommend to anyone!!!"

Pros: "Easy flight, friendly crew."
Cons: "Girl next to me being sick the whole time"

Pros: "I like the comfortable chairs and screen touch screen in the seat in front of me"

Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."

Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."

Pros: "Comfort"
Cons: "Nothing at all"

Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"

Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."

Pros: "Nothing"
Cons: "That it got cancelled"

Pros: "It's a good flight but the crew in Mexico City is really bad"
Cons: "Good flight experience, but the front desk in Mexico they are really mean. I request to talk with the manager to give me solutions but the manager was the worst. The manager show lack of experience and he was unable to give me solutions. He give me more problems than good news."

Pros: "Flight was fine"

Cons: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"

Cons: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."

Pros: "general state and size and comfort of the plane. Overall AC experience always good. The flight back to montreal, the service was exceptional!"
Cons: "only a dairy plate available, next time I need to specify no dairy entertainment -- too many ads and no previews for the movies so I have to start playing then stop and go through the entire same series of ads for the next one. the system just seems clunky and antiquated in today's tech age."

Cons: "Late flight No communication Had done pre register to sit with father. They changed his seat upon boarding."

Pros: "Everything was perfect"

Pros: "We landed on time."
Cons: "Flight attendant asked if I needed headphones and I said yes,her reply : I need a credit card"

Pros: "The crew was very friendly and attentive."

Cons: "the gate changed FOUR times and passengers were never notified as there were no crew at the gate. The flight was delayed by two hours. there was no in-flight entertainment on board as it wasn't working. upon landing, we were forced to stay in the plane for an extra 30 minutes because the gate and crew were not ready. I was NOT impressed by this flight and am very upset with how things went. I expected better of AC and will not be flying again with them."

Cons: "AC373 on 07/23/16 - need I say more? Having an airline background and now the HR mgr of a very large hotel chain, I understand many things that are out of a companies control, ie: weather etc, but....never have I witnessed airline staff YELLING at passengers "it's not our fault and the agents need to leave so they don't go into overtime?" Yes, some passengers were difficult, but it's part of the industry. If you can't handle w/care and service - don't choose as a profession. Very unimpressed with AC's customer service, guest recovery - they made it seem like it was more of an inconvenience for them. Can't imagine "choosing" to fly AC again!"

Pros: "None"
Cons: "Air Canada did not have a workable emergency handling process. We waited for more than two hours in line to find out the agents can't assist us rebooking our flights. We ended up sleeping on the airport floor over night. They could not rebook us next day and we spent another day waiting. This is my first and last time flying on Air Canada !!!"

Pros: "Nothing, this was the worst flight ever. Delays, no communication, lacked proper updates, ground time,.."
Cons: "Everything, the plane left late. So my bags got lost. The person loading the bags, which I could see from my window, moved at an incredible slow pace and seemed like it took an hour till he was done loading the bags"

Pros: "More leg room and in flight entertainment."
Cons: "Stewardess spilled hot tea on my husband and did not apologize."

Pros: "Nice plane, decent seats."
Cons: "Delayed flight. Luggage didn't make it on to the aircraft in Toronto. Only 4 agents working the counters with a line of about 80+ or so people trying to check in with no supervisor present to make things better or get more counters open. Security didn't stamp boarding pass so had to go back to security check point to get boarding pass stamped before boarding. And it is no longer "random selection" when you get "randomly" selected for extra screening every time you travel from Toronto!!!"

Cons: "Flight delayed, service with discrimination, pride, specially male crew, this is a really bad flight experience."

Cons: "It was so late, I almost missed my connecting flight. They were not helpful. They did not communicate well and they refused to take any responsibility."

Cons: "Very bad cabin pressure -- lots of ear pain."

Pros: "Again, nice selection of entertainment and great crew."

Cons: "There was some dripping from the ceiling on those of us in the back of the plane. It might have been condensation from the air conditioning or air flow nozzles. In the groove of the ceiling immediately over the seats there seemed to be some dirt or mold."

Pros: "Not much can go wrong on a flight shorter than 90 minutes."
Cons: "3 delays that added up to 1 hr, but counter personnel kept us informed."

Pros: "I sat with my husband by the window."
Cons: "First the plane had a delay for an hour, then additional two more hours of delay because we had to wait for another plane with passengers had to connect to the flight. Once we were boarded, we waited another hour for more passengers with luggage issues. After the plane took off, I was happy that the crews continued to offer us water, then I found out that there was no meal plan for the flight. I was hungry after all the unexpected wait plus the 4.5 hours flight to Chicago. I feel that the airline could offer passengers a meal after all the unexpected delays."

Pros: "You want comfort? this is the way to go."
Cons: "Entertainment on short flight was limited."

Pros: "I . was impressed with the food and service.over all the whole trip was very good"
Cons: "there was nothing I did not like"

Cons: "Moving through security and customs in the Toronto airport was incredibly slow, with 4 or 5 checkpoints, all with lines. Staff were polite but there were not enough of them. We almost missed our connecting flight, and our bags apparently did miss it, because they have not yet arrived in Chicago (see previous comments). Air Canada should have seen the problem in terms of timing with the connecting flight and expedited better. Will try to avoid Air Canada in the future, especially if there are connections in Toronto."

Pros: "The pilots always announced when to expect turbulence and apologized ahead of time; turbulence really wasn't that bad either. In-flight entertainment never cut out, though the options were limited."
Cons: "The intercom that the flight attendant used to speak to the passengers was very quiet, so it was hard to hear what he was saying every time. However, the pilots' intercom was very clear."

Pros: "All went smoothly"

Pros: "Newer plane, tv monitors in coach class, on time departure"

Cons: "if you get in a que, then the computer goes down , your dead, AC line will be 1.5 hours to get to rebook. then you have 2 day to stay before you can get out. if you decide to go on delta because staying 2 day in hotel is more expensive than buying a new ticket ac will not refund you. Air Canada is the least flexible airline in the world relative to refund."

Pros: "Tv in all seats, individual air controls, the crew was nice and I offered up my bag to go on the checked bags when asked and it was the first one out on the bagged claim"
Cons: "I'm 5'8 and my legs hardly fit when sitting straight in the seat"

Pros: "The female flight attendant was very good at her job."
Cons: "The plane was late out of Toronto making for a mad rush at O'hare to make connection."

Pros: "was forced to spend the night in Toronto because Air Canada didn't seem to know that there would be a huge crowd at the airport that evening. I was told as I exited my flight that I would not make the connecting flight and I had to spend the night in Toronto. I will never fly Air Canada again"

Pros: "The crew members in both the flights were amazing. they seemed like they enjoyed their job. Its not very common at Air Canada."
Cons: "The flight from Chicago to Toronto was delayed by half hour. But the boarding gate agents did not even mention the delay."

Cons: "after wetting half hour in the line they said i didn't pay for my ticket and tell me to parches a new ticket"

Pros: "Crew was quite nice."
Cons: "There was only 1 gluten free option to purchase on this flight and by time they got to my section it had been sold out. So I ate nothing on the flight."

Pros: "Crew was very competent. Pilot kept us informed"

Pros: "It was comfy. Individual screen."
Cons: "We took off 25 minutes late and no food was served, not even a snack. I had to pay 25$ to check in my suitcase."

Cons: "Team in Chicago at Baggage Services was not helpful."

Cons: "Flight was late"

Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."

Cons: "I could not check in online for both legs of the flight. Stuck in the middle seat even though I was ready to check in 24 hrs prior."

Pros: "Overall it was good. The crew was very friendly. The plane was small and it was a short flight, so everything else was average as expected for a short flight."

Pros: "The crew was good and the in-flight entertainment options were decent."
Cons: "Plane took forever to take off because we were waiting for people late from layovers. Got one drink, no snacks, nothing else. Plane arrived over an hour late."

Cons: "It was a United flight and everywhere it said it was Air Canada instead of United. Hopping terminals and running through them last minute is not fun. To top it off the flight got delayed a ton of times and messed up our schedules completely."

Pros: "Everithing-----Ramesh"
Cons: "Ramesh"

Cons: "delayed 2-3 hours in Vancouver so missed connection, had to rent a vehicle to get home. Everytime, United into O'Hare… never again!"

Pros: "Cancellation came with a new flight and coucher for sleeping overnight at a O'Hare Hotel which was very well organized and went smoothly. Staff at ORD were waiting for us and very helpful."
Cons: "Was unable to check in my Air Canada flight the day before to find out the next day, at the airport that the flight was cancelled. The Air Canada flight was operated by United and no such information was provided in my reservation on Kayak or at the Air Canada counter in SAN airport, so I had to guess that another Star Alliance member would be taking over."

Cons: "Gate was changed after check-in, but lack of announcements nearly caused my 84 year old mother to miss her flight, which was changed from gate 80 to 62."

Pros: "Great first experience flying."

Pros: "Still able to make it there on the day I needed to be there"
Cons: "Had to be rerouted"

Pros: "The staff was very polite and kind"
Cons: "The ten hour delay"

Pros: "All crew on borad were so polite and professional. Great service and it was a very pleasant flight though our flight got cancelled and we all had to flew back to Toronto instead of landing to Chicago."
Cons: "None"

Pros: "Excellent in-flight services."
Cons: "I have no complain"

Read more about JetBlue
COVID-19 information

Safety measures for airlines flying from Montego Bay Sangster Intl to Chicago O'Hare Intl

Airlines flying from Montego Bay Sangster Intl to Chicago O'Hare Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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