Find cheap flights from Monterrey to Madison

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Find cheap flights from Monterrey to Madison

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Monterrey (MTY)
Madison Truax Field
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Top 4 airlines serving Monterrey Gen Mariano Escobedo to Madison Truax Field

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,033 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."

Pros: "Crew was great very clean and comfortable plane"
Cons: "Food was very inapropriate for the hr"

Pros: "The crew was amazing! The plane ride was smooth!"
Cons: "You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules"

Cons: "Refueling took over an hour."

Pros: "An uneventful and relaxing flight. The flight attendants were great. They actually smiled."

Pros: "Friendly flight staff, on time service."

Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."

Cons: "Worst"

Pros: "I flew standby (for the first time) to London and check in team in NYC was great."
Cons: "Now, the team in London, wasn’t so great. They were a bit rude!"

Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Pros: "Flight cancelled"
Cons: "Flight not cancelled"

Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."

Pros: "Was ultimately seated in Comfort+ even though I had an Economy ticket."
Cons: "Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat."

Cons: "Wider seats, more leg room"

Cons: "The delays"

Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."

Cons: "The seats were incredibly hard and uncomfortable."

Pros: "Everything was nice"
Cons: "The price"

Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."

Pros: "none"
Cons: "ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements."

Pros: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Cons: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Pros: "Crews were nice"

Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."

Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."

Cons: "No dairy free options!"

Pros: "Friendliness of attendants. Quality of snacks."
Cons: "Hip room. Leg room."

Pros: "Flight attendants were wonderful, seats were super comfortable"
Cons: "Lateeeeeeee so so so so lateeeee"

Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."

Pros: "I enjoyed the upholstery and comfort of the chairs."
Cons: "I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport."

Pros: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Cons: "None everything great"

Pros: "Nothing"

Cons: "Everything!"

Pros: "Everything"
Cons: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"

Cons: "it is a shame that for an international trip, with a "superspecial rate" of almost 700 USD. We still had to pay to register 1 piece of luggage. Why are these flights NOT considered international and allow at least one piece of registered luggage? They seem to be considered international when it comes to the ticket price."

Cons: "Coffee is terrible! Get some medium roast for coffee aficionados. Not everyone has the American taste in coffee for a dark roast."

Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."

Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"

Pros: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Cons: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Pros: "Flight was on time. And faster. I really enjoyed it."

Pros: "The trip was short."
Cons: "I didn't care for my engine only window view. Nor did i like that the crew barely served refreshments (other airlines have zero issues with this on a DTW-MDW or ORD with a larger plane and equal amount of flight stewards). The route was also akin to being on a rough patch of sea for an hour."

Cons: "Aircrafts were not maintained well and they had to return causing a 4+ hr delay"

Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"

Pros: "Crew"
Cons: "No entertainment"

Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gaugiMh."

Cons: "There was a loud ringing sound at boarding & it continued through the flight. Very annoying. Hurtful to my ears."

Pros: "Plane left 2 hours late."

Pros: "I got upgraded to 1st class Enjoyed the luxury and extra attention"
Cons: "The bathroom was really tiny.but apart from that everything was perfect"

Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Pros: "The plane was large enough to be comfortable and to moderate the effects of turbulence more than the smaller plane I was on to NYC. The flight attendant was very warm, fun and personable. I enjoyed being able to watch a movie on my phone through the go go app. It was a late flight so I appreciated the lights being turned off."
Cons: "I wasn't happy with the seat selection being made for me at the gate--I was in the loudest part of the plane in the rear. I wish there had been a better selection of snacks, my flight into NYC had many more options."

Pros: "T"
Cons: "The plane sounds like very very old! Very d Full for a pandemic almost full capacity on a dream liner"

Pros: "Aeromexico Boeing 737s are great. No complaints here."

Pros: "Nothing"
Cons: "The puntuality"

Pros: "Missed it"
Cons: "Give back money"

Pros: "Fast and efficient"

Pros: "on time"
Cons: "AC on boarding!"

Cons: "Not every flight has internet access"

Cons: "Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable"

Pros: "flight left on-time"
Cons: "The baggage took forever to come out"

Pros: "Excellent flight. Aeromexico is great"
Cons: "Nothing"

Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"

Cons: "Pric"

Cons: "Flight was delay 3:30 hrs"

Cons: "Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off"

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything"

Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"

Pros: "NOTHING"
Cons: "2.5 HOURS DELAYED"

Pros: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"

Pros: "Aeroméxico has the best in flight service aboard of any airline today!"

Pros: "vuelo sin demoras"

Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."

Pros: "Brand new plane"
Cons: "O"

Cons: "Lost my luggage"

Cons: "Flight was delayed"

Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"

Cons: "No food, no entertainment"

Pros: "Not much"
Cons: "Korean translation sucked. Also food was bad."

Pros: "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull"
Cons: "Nothing I disliked."

Cons: "Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence"

Cons: "Aeromexico is the worst airline I have ever flown including many throughout Latin America, Africa and other developing regions of the world. Our first flight was delayed an hour not because of weather or maintenance, etc. Just because “our planes always late” as the person at the gate put it. Because of he delay, we missed our connection and we have been delayed 24 hours. Horrible."

Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"

Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"

Cons: "The sits were to close to next line and the sitting was so hard and flat as on a wood bench, almost no cushion."

Pros: "The crew it’s the best"

Pros: "Good crew Flights on time Good meals"
Cons: "Poor choice on my part to save money in exchange for long layovers"

Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."

Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"

Cons: "That they made me pay for my baggage"

Pros: "Nothing."
Cons: "I did not like the gate attendants poor customer service and discrimination . Yelling at the customer. Then the flight attendants seemed mad and also gave poor customer service . Would not recommend this company. Flights were always delayed. Horrible experience."

Pros: "Movies"
Cons: "This was the last time we trust kayak"

Pros: "Provide a service of excellence when the delay is so great because people are upset and should mitigate the anger."
Cons: "Why leave first flights that originally departed 1 hour or two later"

Pros: "Nothing"
Cons: "Flight was cancelled due to fog. I was advised that there were 2 options. First, try to rebook for next available flight which would not happen until 3 days later. Refused and made arrangements for an alternate airline. Second option offered was a total refund. Days later when I requested the refund, I was told by Customer Service I was not entitled to anything. Can you help me get a refund?"

Pros: "Flight was only minorly detailed (this is a major plus for Aeromexico, which is ALWAYS late)."
Cons: "Flight was minorly delayed"

Cons: "Ads while in the plane!"

Pros: "Nothing"
Cons: "Flight was delayed 3 hrs because a crew member got sick. Along with several passengers we missed our connecting flights and basically lost an entire day of vacation rebooking a flight later in the day. At one point before boarding, asked if we could be put on another flight and reimbursed and could not get a straight answer. Big part of the delay was luggage being sorted out to remove the bags of passengers they oversold flights too. It's been one of the longest days ever."

Pros: "Cheap flight, ability to pay upgrade."
Cons: "Check in is never possible online in Mexico City. Then Aeromexico checkin tellers are relatively disinterested. I've flown Aeromexico almost 20 times this year, please change the friggin food! A cheese and ham croissant, baby carrots and a snickers bar! Weak."

Pros: "Once again I expected to had at least in this flight a decent meal on board cause I was starving, I overpay this flight from Houston to Guatemala City it was a last minute ticket, so at least I expected to have a good meal instead of snacks, peanuts and a small drink. The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Cons: "The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."

Pros: "too tired to notice anything wrong"
Cons: "Too tired to notice anything wrong"

Pros: "Most of the Staff was friendly"
Cons: "No wifi, some staff were oblivious of how often they hit you when walking through the plane disturbing you during the flight. I started to think it was intensional. But the other staff were wonderful."

Pros: "Everything"
Cons: "Nothing"

Cons: "Too cramped"

Pros: "Flight was earlier than scheduled. Crew was good."
Cons: "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."

Pros: "I had a great seat"
Cons: "Attention to detail by the gate attendant who totally missed that I was boarding the wrong flight"

Cons: "Nothing--everything was great--perhaps the best service I've ever received."

Pros: "Newer plane, smooth boarding and on time arrival"
Cons: "None"

Pros: "The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication."
Cons: "I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps."

Pros: "Crew on the plant was friendly."
Cons: "I think at least some small food should be offer even tho it wasn’t dinner time."

Cons: "Excelente"

Pros: "One of the ladies working was very unhappy with life. The other lady was kind and delightful."
Cons: "The air vents did work. So very hot on board. Timing of boarding and landing was great. Some turbulance during flight. Here's the kicker my first fight was delayed and my luggage was stuck in Dallas! My luggage did appear at my house in the middle of the night. Is that a good use of resources?"

Pros: "Nothing spectacular, but nothing bad."
Cons: "3 hour flight and no entertainment options. Disappointed with that."

Pros: "Comfortable seating and attentive service"
Cons: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."

Pros: "Left on time"

Pros: "On time"

Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."

Pros: "Boarding went well. The service was good. The seats were pretty solid. I like the 2-4-2 seating on the A-332. AA check-in went very smoothly."
Cons: "The touch screens were fairly poor on the entertainment centers. The meals were just OK. The headrests on the seats weren't as supportive as I'd have like on a long flight."

Pros: "Flight was routine except that I was astonished and pleased that the movie was “Love Simon”. Thank you American for maybe helping to change some attitudes in the center of the country."
Cons: "The food is still laden with gluten. The only gluten-free option was peanuts."

Pros: "Finishing my flight, being able to say I'll never fly American again."
Cons: "Without notice or warning, I was required to pay $200 for my dog, tranferring from Alaska Air, to ride in cargo for the 2nd leg of my trip. My fare was approx. $84. They would not accept cash, but made me spend another $5 on a "gift card," because I don't own credit cards. Rude, uncaring, marginally competent ground crew."

Cons: "Tight not comfortable"

Pros: "Fort Lauderdale is one of the most unfriendly, dirty, non restaurants, no seats, airport."
Cons: "The airport is the worst. No admirals club. PBI is much better option. But the tickets are overpriced"

Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"

Pros: "We had two medical emergency on board so the flight attendant took care of them really well"
Cons: "They check in my hand carry my whole point of carrying is not to be bother with claing my luggage"

Pros: "The Monterrey airport is very comfortable and fast. The trip was pleasant. The staff very attentive."
Cons: "On this trip I wanted to see snow and I did not see it."

Cons: "American Airlines lied to us that this flight was canceled. They made me go to the ticket counter to book another flight. While standing in line, my husband found out it was not canceled, but they were boarding the plane. The porter that pushed my mother in the wheelchair was able to get our bags checked. No American Airlines employee would help us. They just said to go back to the end of the line. The porter called the gate to have the plane wait for us. American Airlines DISCRIMINATES especially against the elderly!"

Pros: "The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless."
Cons: "We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day."

Pros: "The crew could not have been better. I was really pleased with the movie selection. However, the food is really terrible. I got a dish that was chicken, mashed potatoes and green beans, which would have been acceptable had it not been covered in bbq sauce."

Pros: "That we arrived an hour earlier than expected"
Cons: "Someone was allowed to trade seats with the crack head that ended up next to me that kept sexually harassing me and even bit me during the flight. Not to mention the less than closet space that cramped me as I tried to sleep off the flight."

Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."

Cons: "The cramped space"

Pros: "People actually boarded by group number"
Cons: "Sitting in premium economy still doesn't giive enough room to spread out papers and get work done. Out of four segments I only got upgraded once despite having 16 upgrades in my account."

Pros: "On-time arrival"
Cons: "They lost a bag and then took nearly an hour to do the lost luggage report. Handoffs among three staffers (one disappeared)."

Pros: "Friendly , kind, crews"
Cons: "No good entertainment ,prefer personal t.v sreen"

Pros: "NA"
Cons: "No individual TVs, electric plug nor WiFi"

Pros: "*finally* getting rebooked"
Cons: "The aircraft was downgraded, so there were 12 "overbooked" seats. The flight was delayed several times, with each new delay only being acknowledged after the previous departure time had already passed. Eventually, the flight was "delayed" to 3:15, but then it was bumped BACK to 2:45, so one woman ended up missing the flight because she had gone to the lounge based on the 3:15 departure. I accepted a voucher, but as the original flight kept getting delayed and I couldn't receive the voucher until the doors closed, I almost missed the flight I was rebooked on. If airlines would just communicate better (e.g., tell us there's a delay *before the departure time has passed*), people would be much more willing to deal with the hassle."

Pros: "Bad weather came in n I was rerouted on Time"

Pros: "How nice the crew were through it all was great! Flight to D.C. was smolth too."
Cons: "Because of the fire in the Tower, all flights in the DMV area were cancelled that evening. I was unable to go to work the following day having to request off sick."

Cons: "The AA station in Madison (MSN) is notoriously SLOW in downloading bags from the plane and getting them to the baggage claim. So far this flight ot is about 30 minutes from when the plane pulled into the gate and still no bags yet."

Cons: "Plane needs updating. Pretty outdated and dirty"

Cons: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."

Pros: "I liked the promptness and great service I would fly with them again :)"

Pros: "They were able to arrange for a seat for my daughter who was technically a lap child. The crew were courteous and helpful. The flight arrived early."
Cons: "Nothing."

Pros: "Once arrived all was fine. Once arrived all was fine."
Cons: "Being Over hour late. Updates kind of slow. But really hot on the plane"

Pros: "Crew professional and pleasant"
Cons: "Food not applicable"

Pros: "On time"
Cons: "Reading knight on plane were so dim they were useless"

Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"

Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."

Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."

Pros: "That I picked window seat so I could stare out the window thinking about all the ways this experience was shitty"
Cons: "They not only gave horrible last minute flight changes that caused me to miss my connecting flight"

Pros: "Arrived ahead of schedule!"

Pros: "Flight attendants were good."
Cons: "Temperature in the cabin was very cold, all the lights in my section were turned on for beverage service on a red-eye flight."

Pros: "Flights were delayed due to hydraulics issues, they got it fixed, turned it around quickly in Denver, made up time in the air, and got us in 20m early."
Cons: "Not sure why they add basic economy passengers to middle seats between others when there are open rows in the back. Would seem like they could set up the system to assign people to seats in the aisle/window first and then start putting them in the middle. We all moved before takeoff, but it would make things quicker and easier if they assigned seats in a more logical way."

Pros: "The crew made up for the delay."
Cons: "The delay and the communication were awful."

Pros: "Because we took a bus to the plane boarding was fast - no boarding groups just whomever got off the bus first (me) got on first (me). I love the small planes with one seat on the left and 2 seats on the right. It's great when you don't know if you want aisle or window, you can get both in one."
Cons: "Newark Airport is the worst, and that is not United's fault. However, I'm new to the experience of 'boarding' onto a bus that then takes us to load onto the plane from the Tarmac. Small plane - no frills like wifi, magazines but still a 2+ hour flight."

Cons: "Baggage took a long time to come out. Meanwhile they had the buzzer going non-stop to announce the bags for the entire time from when we got there until they started the belt. It’s around -10 degrees outside so the guys getting our bags are saints and the delay is to be expected, but the buzzer..."

Pros: "From checkin to landing, it was a good and comfortable flight."
Cons: "No problems."

Cons: "Over booked flight"

Cons: "Flight attendants didn’t care about service!!"

Pros: "On time departure and arrivial"
Cons: "Small seats"

Pros: "Crew was nice, plane seemed newer"
Cons: "No charging ports, seat tray broken and held in place with medical tape."

Pros: "The flight went very smoothly from start to finish"

Cons: "It’s was bad trip caused by the customers service the really bad they don’t know how to treat people only strolling money for carryon and really ruffles...one star it to much"

Pros: "crew was friendly. flight was on time. everyone at united, from the people checking me in and taking my bags to the flight attendant were incredibly friendly. I appreciated that--so many workers make a bad situation worse by being rude to their customers. I truly felt that United workers were happy to help."
Cons: "the size of the plane. wow, is it small!"

Cons: "Late and confusion, slow boarding, plane not smooth."

Pros: "Nothing"
Cons: "They left without notification"

Cons: "My flight was canceled because of the hurricane in Houston which was completely understandable. Trying to rebook a flight was one of the worst experiences I've had on the phone. Over 2 hours on hold only for United to tell me to call back inside 24 hours of my requested departure (which was about 12 hours outside of the time I called). Bad customer service all around, both Kayak and United."

Cons: "Web have to pay extra for acces internet, and they give you a little bag of mix of peanuts and little cup of coke, think in travels to more than 3 hours its not enough"

Pros: "perfect timing, nice plane"
Cons: "Restroom not clean"

Cons: "Navigating thru channels was challenging."

Cons: "Reduced leg room because of seat construction"

Pros: "In general crew is awsome, the things I didn't like are from the airlines administration."
Cons: "First of all I have to pay for my first bag even If it's an international flight?!?! It was a one and a half hour flight just to cross the border, the ticket cost over $300 and still I get charged for my first suitcase... Second of all, SINCE WHEN PEOPLE HAVE TO PAY TAXES JUST TO BRING THEIR BABY IN THE LAP?!?! C'mon!!!! And the worst, you don't let people now about this so at least we can pay it in advanced since we don't have a choice, but it is anoying that someone leave USA without paying extra just to bring your baby with you and then flying in the same aerline you are not aware you have to pay for him without notice and been inform in advanced. Third and last ... I NEVER GOT MY BOARDING PASS TO PRINT AT HOME by email, either any information or update about my flight...."

Cons: "Everything"

Cons: "2 hour delay"

Pros: "I was pleased that I was able to carry on my small suitcase. The flight was on time and in the same Concourse as the previous flight I needed. That allowed a tighter layover to work seamlessly."
Cons: "I want a nonstop flight from CLE to MAD"

Cons: "no food or entertainment"

Pros: "Always a good fight, very short."

Pros: "Pleasant crew"
Cons: "For the second time this trip our seats were changed and we were separated seating both of us with strangers after we had chosen our seats at the time of the ticket purchase"

Pros: "Everything was great. Service. Attention. Cleanliness. Quick flight"

Pros: "Great price, speedy flight"
Cons: "Don't remember having to be in lines for so long for reserved seats - awful technical delay (1.5 hrs)"

Pros: "Got me on an earlier flight, nice guy at the desk."
Cons: "Seats way too small, no food, no on flight entertainment"

Cons: "That was the worst travel experience of my life. All flights were delayed, customer service was rude, made me sleep on the floor in the airport, recieved no compensation. A 6 hour flight took 36 hours"

Pros: "Very good ,service from.service desk and people on the plane veri nice ."

Pros: "the flight was very pleasant thank you very much"

Pros: "Like the treatment,very gentil personal and the attention whit the passengers,like the way to precede my boarding pass, luggage,i like that way to explain process of emergency situation does tips save life's iam happy Great very satisfied services."
Cons: "No coments"

Pros: "Great experience on time"

Cons: "The pilot speeding up and then putting on the brakes time after time on flight from Norfolk 10:30 am to Dulles today. Very rough flight and it was beautiful smooth air today. I'm a private pilot and could not figure out what was going on,"

Pros: "Service during flight"

Pros: "Excellent crew"

Pros: "Love the non-stop service from Newark to Madison."
Cons: "What can you do? This model of jet is just a shuttle train. Only a two hour flight, but the snack is a bit chintzy. Not up to Lufthansa standards."

Cons: "Everything was great"

Pros: "I must say I was happy with the comfortable seats and easy check in. Also found it to be a little more spacious than other airlines. Helpful and friendly crew."
Cons: "However, there was a 2 hour delay for "maintenance" on my way to my destination. Then, on my returning flight, there was another 1 hour delay. I understand it happens here and there, but I got held up both ways. Just thought I'd mention this."

Pros: "Same as above"
Cons: "Same as above"

Pros: "NOTHING THIS FLIGHT GOT CANCELED"
Cons: "all flights from Madison to Chicago ended up being canceled, but they did not tell us until around 430pm. I ended up having to take a bus after waiting in the airport for 4 hours. If I had taken the bus as soon as I arrived I would not of missed my job interview."

Pros: "I liked the fact that it was a direct flight and the departure and arrival times were just perfect. I really liked the cookies they had. If I had wanted to use it, there was WiFi available."
Cons: "We took off late due to mechanical problems and I think the practice of allowing first class passengers to board first and then get in the way of other people trying to board later is inefficient."

Pros: "The crew was awesome!"
Cons: "Everything went very smoothly. No real complaints"

Pros: "I liked the price and the time of departures."
Cons: "I didn't like that my flight got canceled and rebooked 3 different times. My final flight got delayed 8 times. I, a 22 young woman traveling alone, got stranded in Washington traveling from New York at 1am because of weather. United didn't give me money for a cab, couldn't help me with a hotel since they were all full and told me they wouldn't be refunding my pet deposit or help with my next flight out pet deposit. I wish I could give them less than 1 star overall. They didn't care about my well being or safety at all. Very disappointed United"

Pros: "Plenty of leg room but I had the very back seat so it doesn't lean back"
Cons: "The very last seat doesn't lean back because of thewall."

Cons: "Horrible overlay"

Cons: "The aircraft smelled like the restroom due to the fact the aircraft came out of the hangar and the bathroom didn't get cleaned. This flight was delayed as well."

Pros: "Everything was excellent, but the best was that the flight time was shorter than expected....coming abd going."

Pros: "Great service. Free Internet and movi9"
Cons: "Seat next to the restroom"

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COVID-19 information

Safety measures for airlines flying from Monterrey to Madison

Airlines flying from Monterrey to Madison have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Monterrey to Madison

Mandatory masks

Masks required on board, masks provided on flights from Monterrey to Madison

Social distancing seating

Middle seats unavailable to book on flights from Monterrey to Madison

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Monterrey to Madison

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