|Flights Arrive in||Tel Aviv Ben Gurion Intl|
|Flights Depart from||Montreal Pierre Elliott Trudeau International|
|Airlines||Turkish Airlines, KLM, Air Canada, SWISS, Air France, Brussels Airlines, Delta, Finnair, Austrian Airlines, Lufthansa, United Airlines, WOW air, LOT Polish Airlines|
Pros: I cancelled flight and you charged full amount as cancellation amount.
Pros: Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!
Pros: Everything was fantastic
Cons: Prices please low and cheaper
Pros: NOTHING. Never made the connection.
Cons: Flying your passengers to your hub so they can make their connecting flights, for a start...
Pros: NOTHING. Flight was canceled with no alternative.
Cons: Flying a plane to a destination.
Cons: old screens and entertainment system leg room to small
Pros: Entertainment options.
Cons: Service was poor, seat did not recline, and the food was terrible.
Pros: Crew was good
Cons: Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly.
Pros: Friendly and efficient crew. Flights were on time if not even early.
Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.
Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.
Cons: A better snack option would be appreciated
Pros: The crew was reasonably friendly despite the circumstances
Cons: Flying anything but Delta from LGA means third world conditions, long lines at security, and since there was light rain, a 2-hour ground delay, nothing the airline could've done, this one is just on LGA as usual
Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.
Pros: Tre crew was fantastic
Pros: Crew was attentive and overall I enjoyed the flight
Cons: Food could have been better
Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.
Pros: Flight was very smooth and on schedule.
Cons: Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy.
Pros: The space of the seat is wide. Nice chocolate.
Cons: First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking.
Cons: One hour delay. Last minute change of seats.
Pros: Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing.
Cons: Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times.
Cons: Not much legroom.
Pros: Everything. crew friendly and food/drinks the best
Cons: Nothing...all was wonderful
Cons: Missed the flight due to late landing from earlier connection
Pros: The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful.
Cons: It was very cold they need to lower the temperature.
Cons: Delay, nothing to eat, poor service !
Cons: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Pros: Efficient, cheerful crew
Cons: Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes.
Cons: Better screens for in-flight movies. More legroom or upgrade options.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible.
Cons: Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow.
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Pros: The crew were helpful, pleasant and professional
Cons: There wasn't anything we actively didn't like. It was a good flight.
Pros: Nice crew.
Cons: Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight.
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Pros: Decent amount of space between seats
Cons: Food terrible
Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
Pros: Seat size was decent, not like us airlines, there’s actually space for you knees.
Cons: late flight once again
Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!
Pros: There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight
Cons: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.
Pros: There were many comforts to the plane even in economy.
Cons: There is little leg room in economy for someone over 5’11”
Pros: The flight was on time... that is about all...
Cons: Too late to download app once on plane so stuck for hours without entertainment on a long flight. They wanted to charge for most everything. First class was not as good as economy on other airlines. I have no idea why anyone would select United on purpose. I know I will not pick them again...
Pros: Coach seat in economy. Enough said.
Cons: In flight entertainment was down for entire flight.
Pros: Economy plus was so roomy and the crew was very attentive and nice.
Cons: Watched a handicap elderly lady put in the middle of economy and a young small healthy male bumped to first class. crew not prioritizing the elderly. With 16" of isle space an eastern crew member tried to push a airline wheelchair down the crowded isle. Treating paying passengers as llivestock
Cons: United have somehow managed to make their newer planes (777) even less comfortable then their old ones, I thought that was impossible but they found a way.
Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great
Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.
Pros: Crew was wonderful.
Cons: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.
Pros: Crew is always fantastic and helpful, even when dealing with grumpy entitled passengers who didn’t bother to read the airline details and are shocked when they discover nothing is free.
Cons: KEF really needs to enlarge their airport if they’re going to market tourism
Pros: Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.
Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.
Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!
Pros: Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9.
Cons: LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets.
Pros: The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out
Cons: They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem.
Pros: Eweyting was fine.
Cons: Boarding et WAW was 30 min.deleyd,additional waiting and deicing was one hour so we departed at 18.50 instead 26.50.Aircraft instead of Boeing 787 was barowed Airbus 433 from Airitalia-much les comfortable plane.
Pros: Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options.
Cons: Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler.
Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.
Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Pros: They had many snacks and meals. Staff was very friendly.
Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.
Cons: One hour delay. Last minute change of seats.
Cons: Same reason as above.
Pros: Really good flight. Clean,on time, efficient. Early arrival even
Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a
Pros: Great service, easy boarding, good flight.
Cons: Cramped seats, like everyone.
Pros: Great service, a lot of legroom
Cons: Not really happy about the food choices
Pros: The people at the gate. Excellent the girl from El Salvador
Cons: The worst, the attitude of a crew member named Andrew.
Pros: Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time.
Pros: Intranet wifi meant I could watch entertainment on my iPad
Cons: Seats are very uncomfortable
Pros: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).
Pros: Good selection of movies
Pros: Extremely hot the plane
Pros: Very little
Cons: Flight was very crowded. Flight crew kept bumping into my seat and never apologized
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