Find Cheap Flights from Munich Franz Josef Strauss to Raleigh-Durham (MUC - RDU)

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Good to Know

Average Price:
$1167
(avg. price over the last 2 weeks)
Good Deal:
$798
or less (round trip)

When to Book Flights from Munich Franz Josef Strauss to Raleigh-Durham

Flight prices as travel date approaches
-1 day
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Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $798 or less.
The cheapest flight from Munich Franz Josef Strauss to Raleigh-Durham was found 49 days before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 75% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Munich Franz Josef Strauss to Raleigh-Durham Flights

How long does a flight from Munich Franz Josef Strauss to Raleigh-Durham take?
An average nonstop flight takes 13h 19m, covering a distance of 4448 miles.
Which airlines provide the cheapest flights from Munich Franz Josef Strauss to Raleigh-Durham?
In the past 3 days, the cheapest round-trip tickets were found on TAP AIR PORTUGAL ($702), Turkish Airlines ($780) and KLM ($796).
Do I need a passport to fly between Munich Franz Josef Strauss and Raleigh-Durham?
Yes.
What’s the cheapest day of the week to fly Munich Franz Josef Strauss to Raleigh-Durham?
For Munich Franz Josef Strauss to Raleigh-Durham, Wednesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Raleigh-Durham back to Munich Franz Josef Strauss, the best deals are generally found on Wednesday, with Friday being the most expensive.

Book cheap flights from Munich Franz Josef Strauss to Raleigh-Durham (round-trip)

Airports
Origin
Munich
$702
only
$702
Destination
Raleigh
$702
only
$702
Wed, Jan 24
MUC
RDU
26h 35m
Wed, Feb 21
RDU
MUC
26h 47m
Trip: 29 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2947 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
LIS
MIA
Good 7.0

The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow.

The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad.

DKR
LIS
Mediocre 2.0

Not good I book a fly

LIS
LHR
Good 6.8

The crew did a great job.

The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

MXP
LIS
Excellent 8.0

Very gentle staff. Good food and service. And I will visit Lisbon next time.

Too early in the morning. A better connection in Lis wil lhelp

Sat, Feb 3
MUC
RDU
19h 27m
Wed, Feb 14
RDU
MUC
29h 30m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16943 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
MNL
IST
Okay 5.3

Flight was ok

The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem.

IST
TLV
Excellent 9.6

Entertainment, and the plane which felt really new and comfy.

Food was a bit boring (because it was such a short flight, I suppose)

JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

IST
NAP
Excellent 10.0

they provide such a great service so that I cannot find anything else to complain.

IST
BUD
Excellent 10.0

Same

Same

Sat, May 19
MUC
RDU
54h 40m
Thu, May 31
RDU
MUC
22h 15m
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1538 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 8.0

Good multi media access and content

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Sat, Mar 24
MUC
RDU
37h 09m
Sat, Apr 7
RDU
MUC
45h 00m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jun 4
MUC
RDU
16h 11m
Tue, Jul 10
RDU
MUC
12h 49m
$1102
Trip: 37 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
MSP
KEF
Excellent 10.0

Crew was very professional

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Wed, May 30
MUC
RDU
14h 01m
Wed, Jul 4
RDU
MUC
13h 25m
$1215
Trip: 36 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17324 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
EWR
FRA
Good 7.0

Luggage didn’t make a Lufthansa connection even though both flights w.

SEA
FRA
Excellent 10.0

Service , on time

BOS
MUC
Okay 5.3

Staff wasn’t particularly friendly, seats were the most uncomfortable ever

AMS
FRA
Excellent 10.0

Staff were amazingly helpful n friendly. Food was yummy.

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

Sat, Feb 3
MUC
RDU
26h 35m
Sun, Feb 11
RDU
MUC
22h 04m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2947 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
LIS
EWR
Excellent 10.0

was delayed 2 hours

LIS
MIA
Excellent 8.0

Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time

Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!

JFK
LIS
Mediocre 2.0

Cancelled our flight, at 4am. Did not give a reasonX

DKR
LIS
Mediocre 2.0

Not good I book a fly

LIS
MXP
Mediocre 2.0

I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit

Wed, Jan 24
MUC
RDU
54h 03m
Wed, Feb 21
RDU
MUC
30h 35m
Trip: 29 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16943 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BUD
Excellent 10.0

Same

Same

IST
TLV
Good 6.0

No AC

TLV
IST
Excellent 10.0

overall the experience was great

i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight

JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

YYZ
IST
Excellent 10.0

Luggage policy, helpful ground and air crew. Price.

IST stoppover, damaged luggages.

Fri, Mar 2
MUC
RDU
43h 52m
Sun, Mar 18
RDU
MUC
22h 04m
Trip: 16 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2947 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
LIS
LHR
Good 6.8

The crew did a great job.

The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.

DSS
LIS
Okay 5.3

Nice crew, on time departure

Old plane, bad food

AGP
LIS
Excellent 10.0

Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow

NONE

LIS
EWR
Excellent 10.0

was delayed 2 hours

LIS
MXP
Mediocre 2.0

I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit

Tue, Mar 20
MUC
RDU
38h 56m
Sun, Apr 1
RDU
MUC
29h 23m
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16943 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
JNB
IST
Excellent 10.0

I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.

Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.

IST
SFO
Excellent 10.0

One of my fave airlines now Great seats, services, staff Turkish coffee in the air!

they keep the cabin a bit too hot, need to ask them all the time to make it colder

IST
NAP
Excellent 10.0

they provide such a great service so that I cannot find anything else to complain.

JFK
IST
Excellent 9.0

The amazing entertainment system.

The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.

EDI
IST
Good 6.3

Crew

Boarding status changed straight from pre boarding to last call. No AC

Tue, May 8
MUC
RDU
13h 19m
Thu, May 31
RDU
MUC
14h 25m
Trip: 24 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1538 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 8.0

Good multi media access and content

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

Wed, May 9
MUC
RDU
15h 57m
Thu, May 31
RDU
MUC
14h 25m
Trip: 23 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1538 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

Thu, Jun 7
MUC
RDU
14h 48m
Tue, Jul 10
RDU
MUC
15h 40m
$1102
Trip: 34 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
ORD
Mediocre 2.0

same as above

same as above

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

Thu, May 10
MUC
RDU
19h 13m
Thu, May 31
RDU
MUC
14h 25m
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1538 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

JFK
AMS
Good 7.6

Two hours delay in the start.

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

Tue, Jun 5
MUC
RDU
14h 01m
Wed, Jul 4
RDU
MUC
13h 25m
$1215
Trip: 30 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17324 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
LHR
MUC
Okay 5.0

The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats.

JFK
MUC
Excellent 10.0

service crew

MUC
ATH
Okay 5.3

They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free.

DTW
FRA
Mediocre 2.0

entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!

SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

Thu, Jun 14
MUC
RDU
15h 41m
Sat, Jul 14
RDU
MUC
13h 55m
$1257
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jun 6
MUC
RDU
14h 01m
Wed, Jul 4
RDU
MUC
13h 25m
$1215
Trip: 29 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17324 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
IAH
FRA
Excellent 10.0

excellent service and crew

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

DTW
FRA
Mediocre 2.0

entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!

MUC
ATH
Okay 5.3

They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free.

Sun, May 6
MUC
RDU
15h 57m
Thu, May 31
RDU
MUC
14h 25m
$1025
Trip: 26 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1538 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

JNB
AMS
Excellent 8.0

Good multi media access and content

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

Wed, Jun 6
MUC
RDU
14h 48m
Wed, Jun 20
RDU
MUC
15h 27m
$1265
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Wed, May 30
MUC
RDU
14h 01m
Thu, Jul 5
RDU
MUC
12h 45m
$1217
Trip: 37 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17324 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
SEA
FRA
Good 7.0

it was quite comfortable

luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.

DTW
FRA
Mediocre 2.0

entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!

MUC
ATH
Okay 5.3

They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free.

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

IAH
FRA
Excellent 10.0

excellent service and crew

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