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Top 3 airlines serving Worldwide to Raleigh Raleigh-Durham
Scores according to KAYAK customer reviews
Pros: "Fine flight, nice Attendants (albeit a bit unresponsive)"
Cons: "My internet and television did not work. It’s really the main reason I fly with JetBlue for the internet in television s my screen was even fuzzy, and the movies didn’t work at all. My previous flight had the same issue and we were promised a voucher. I’d like the same for this flight please."
Pros: "Super fast checking and boarding process"
Cons: "Flight was delayed over an hour in take off. After landing in Atlanta an employee got her ‘ID stuck’ in the jet bridge and so far we have been on the plane for over an hour since landing. Worst experience ever. Will not be flying with jet blue again"
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Pros: "Captain came out and was direct and friendly with passengers about reasons for delay"
Cons: "2.5 hour delay. 3 out of my last 4 Jetblue flights have been delayed and arrived late. Not okay."
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "Flight delayed 3x, gate changed twice, had to deplane then reboard and then refuel. Got home 5 hours late at 3 am"
Cons: "Poor planning seemed to cause their delays"
Pros: "The snacks."
Cons: "The flight was delayed twice. There was no real reason. The plane was extra hot to the point that it was hard to breathe when we were on the ground."
Pros: "Great crew. Comfortable seats. Lots of leg room."
Cons: "I don’t think the internet worked. I tried everything on my phone and computer."
Cons: "Overweight person on my left, her arm beyond armrest hitting me in my side especially when plane shook while going through the clouds. Not a good flight at all"
Pros: "Easy Direct Flight. Nice Crew and Good Captain."
Cons: "Flight Delay and Change of Gate"
Cons: "Over 3 hours of delays. Didn’t get in till 1 am"
Pros: "Great crew, live TV and a very smooth flight when we left Fort Lauderdale."
Cons: "They should have communicated earlier to fliers about a possible 2 hour delay. Due to an unforeseen accident on the highway, i was unable to go and park at an already booked and paid off-site parking facility so I ended up parking at the airport only to learn that the flight was delayed after 30 mins or so at the airport. I was not happy."
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Pros: "Perfect landing and great flight!"
Pros: "Flight left on time and arrived on time. Good leg room in coach."
Cons: "In flight entertainment system was limited after leaving US TV signals. Movies were lousy."
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "There was enough leg room for a big guy like me so that was nice."
Cons: "The pilot was late arriving so we had to wait for him to show up then because we were late our flight got delayed again because of a lightning storm near the airport. Other planes who were scheduled to leave after us got to leave earlier than us so I don't know what happened there. After I was finally on the plane my headphone jack would not work. I know it's not my headphones because I had just used it before boarding for both my Nintendo and computer. Also, the buttons for the TV are on the armrest and if you try to get comfortable you'll change the channel. When the flight attendant came around she just propped a bunch of stuff in front of us and since it was dark I had no idea what I was looking at, ended up getting a very crappy bag of chips. Overall was a terrible experience flying JetBlue."
Pros: "I was about to miss the last bus home due to weather delay. the crew made an announcement asking passengers to let me get off first. Everyone did. They were amazing in every way."
Cons: "1. when there are delays...and the gates get super congested, you should a person directing people. 2. the majority of people at the gate, on board, making announcements – put their energy into speed and musicality in their voice. It should be about clarity. I know, they say the same thing 10 times an hour...but I want to get what they are saying...particularly if it's about safety."
Pros: "Flight attendant was pretty"
Cons: "Was 6 hours late. Pretty ridiculous."
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Cons: "The flight was delayed by an hour and a half and then once we boarded we sat on runway for 20-30 min."
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"
Pros: "Friendly crew"
Cons: "Flight was delayed 2 hours and I never received notification. I got to the airport for a 4:10 flight to find out it was delayed until 6:15 and we didn’t board until after 6:30. Poor communication to passengers. Once on the plane the headphone jack didn’t work because something was lodged inside of it."
Cons: "Departed an hour late, waited at the plane."
Pros: "Swift boarding & attentive staff members. I'd like to commend xiomara on a job well done. She was very kind, polite, caring, personable & helpful. She infused humor in conversating with the passengers & made the trip very enjoyable. JetBlue needs to do whatever is needed to keep her."
Cons: "It was all good"
Pros: "This flight was okay also, but staff wasn't quite on the level of the prior flight that day. No complaints. I am definitely looking into future trips on Jet blue."
Pros: "Pilots made for a great flight in horrible weather conditions"
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "comfortable seating space."
Pros: "Short inexpensive flight, and the TVs worked this time so that was a good pass time"
Pros: "Clean plane , immaculate uniforms and very cordial and respectful and responsive crew!"
Pros: "Lost both luggages now I have nothing and still do not know when I have my luggage."
Pros: "the stewardess was extra friendly with my toddler loved the extra leg room compared to other airlines"
Cons: "my toddler found a used vomit bag that a previous passenger left in the pocket behind the seats. He put his hand in and made a mess, getting it on the floor and his fave blanket etc. and when i nicely told the stewardess about the mess on floor and the reason, we weren't offered anything for cleanup"
Pros: "The food was good"
Cons: "No comment"
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Free WiFi."
Cons: "Over 2 hours delayed due to issues such as refueling and then Captains oxygen mask being faulty and the part not being on hand to swap out faulty equipment. Flight attendants and captain we're very nice but not having back-ups or parts that could fail readily available just seems like a huge inconvenience to everyone, crew and passengers. If company budget is more important than customer service perhaps re-evaluating your company model needs to be in consideration."
Pros: "Crew was very pleasant and helpful"
Cons: "Delayed flight and confusion trying to board the plane"
Pros: "Snacks, TV, wifi, leg room - what's not to like?"
Cons: "Bit of an older plane, but still pretty good considering!"
Pros: "The departure and arrival times were accurate. Actually we arrived about 15 minutes early."
Cons: "There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient."
Pros: "water dripping on me crew said for $45 I could move"
Pros: "Large space"
Cons: "Old plan"
Pros: "New plane, legroom, snacks. Really nice flight attendants"
Cons: "Delayed 50 minutes!"
Cons: "Security check was too slow."
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Pros: "Puntuality and price/ value"
Cons: "No snacks, poor entertainment"
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Pros: "The crew/pilot was excellent he got us an hour prior to schedule, however, the stewardess did not have good training to lay down rules i.e. going bathroom. They can be stricted but nice."
Cons: "Food not snacks should be an option to purchase."
Pros: "AFlight was fast and crew was accomdating."
Cons: "I did not like the fact that I was padded down not once but twice at the age of 69 almost 70. Really did not know I was a threat to the airlines. I'm staying with my daughter at Ft.Bragg."
Pros: "It was smooth and easy"
Cons: "Long walk to get to terminal in the rain."
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "Seats and legroom seem roomier than other airlines. Helps that seats don't recline."
Pros: "Flight to attendants were very good."
Cons: "By the time I had added my bags, selected my seats I may as well have gone on another airline that didn’t nickel and dime you go food and drink. Will not do it again or my wife, advertise as a low cost airline but it most certainly is not."
Pros: "Cheap, you travel from point A to point B"
Cons: "They don't even serve water!"
Pros: "Easy check-in with app. Boarding by zone was smooth. The best part is that they send emails with with great deals, so the price was amazing!"
Cons: "There was no entertainment offered. No complimentary food/drinks."
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Pros: "I liked that the flight was not long"
Cons: "The seats were extremely uncomfortable"
Cons: "I was not on this flight. Despite the fact that my ticket was clearly for this flight, I ended up on a flight to Charlotte, not Raleigh. I do not know how this happened. Yes, perhaps I could have been more careful in the middle of the night while making a mad dash from one flight to the next. But how is it possible that Frontier can scan my ticket and not notice that I'm about to board the wrong flight? How is it possible that their computer system didn't alert them that I was about to board a flight for which I did not have a ticket? It seems more likely that the person who scanned my ticket wasn't paying attention."
Pros: "Overall it was a lot better then my flight to Atlanta"
Cons: "The seats are extremely hard"
Pros: "Flight cancelled"
Pros: "I liked the leg space."
Cons: "The flight attendants spilled ice water all over a man. They also skipped over my row with the cart and we were all wide awake."
Pros: "Cheap price"
Cons: "4 hour delay and terribly uncomfortable plane."
Pros: "Frontier is similar to other budget airlines like Spirit where only a personal item comes free and the seats are a little tighter than usual. I thought they had good communication around the fee for carry ons (in the boarding process, they directed people to go online and pay the fee there if they'd already to avoid a higher fee at boarding). Staff were friendly and for a short flight (<2 hours) I felt it was perfectly comfortable, and I'm very happy with my decision given that the flight was <$100 and direct."
Cons: "No free snack/drink Pay for carry on"
Pros: "I got the upgraded seat, (+$45). It was very roomy. There's no entertainment but I brought my own. Food and drinks for sale were good and not as expensive as the shops in the airport. No sandwiches, just snacks and booze. Overall was pleasantly surprised."
Cons: "It would have been nice to be able to buy a small sandwich.. It was a cross country flight and I was pretty hungry when I got off the plane."
Pros: "Staff was friendly."
Cons: "Felt secure."
Pros: "Airfare was cheap Crew was fine Plane was clean"
Cons: "Having to pay for everything additional (all checked baggage, carry on baggage, snacks and drinks besides water, choosing a seat). Also, none of the seats in coach/ economy class recline even a single degree. If 0 stars were an option for rating, I would have placed that for comfort, food, and entertainment as none were offered during my 3 and a half hour flight. Essentially, I plan to go ahead and pay a little extra for the basic comforts of travel and fly on a different airline next time I travel."
Pros: "Everyone was nice and polite from Frontier."
Cons: "A lot of turbulence on both flights when landing. Small plane problems?"
Pros: "Easy ticketing, boarding and flight. All staff was courteous and helpful"
Cons: "Lack of organization and a delay of 5+ hours on a 4-hour flight."
Pros: "Nice crew"
Cons: "They nickel and dime you for every little thing! You want to bring any luggage? Too bad it costs $35 or $60 per bag. You want to pick your seat? Too bad it's $11+. You want any food or drink on the plane? Too bad it's expensive."
Cons: "i thought i cancelled this reservation but apparently it was kept active to insulate the airline from overbooking...i called and specifically asked to cancel but was refused"
Cons: "Nothing was wronf5"
Pros: "This was my first flight in nearly 25 years and it was my moms and son's first flight ever. Enjoyable experience and we definitely hope to do it again soon!"
Cons: "Better leg room would be my only suggestion."
Pros: "I woke up to an email 31/2 hours before my daughters flight was suppose to leave Atlanta informing me that the flight was canceled. Called customer service where the man I spoke with was unable to or unwilling to tell me anything except that "yes it looks like the flight was canceled". His suggestion was to have my sister drive my daughter an hour and a half to the airport to see if there "might" be a flight available through another airline. Frontier did not have any flights going to or near RDU that day.Since my daughter had to be in Raliegh that day I spent the next 10 hours in the car going to get her. I did receive a refund but only because I requested one,otherwise they just don't refund automatically."
Cons: "Customer service represenitives are not very informative. The flights may be slightly cheaper but you have to pay for checked baggage as well as carry on bags. When checking her in the night before and picking a seat in coach my sister had to pay a "fee" for her seat, so an additional fee of $57 dollars for one bag and a seat.... Really?"
Pros: "On the up side the crew seemed to be nice and professional."
Cons: "The plane was too small and there was no entertainment. All snacks and drinks had to be paid for. I have never experienced this with any other airline."
Cons: "I tried frontier for the first time and I will never make that mistake again. To be fair part of this is my responsibility, I should have done more research into exactly how much the extra fees were going to cost. After it was all said and done I spent more traveling with frontier than I would have with American or Delta. They charged for absolutely everything. Here is where they truly lost me as a potential return customer. They allow you a personal item as long as it fits under your seat but will charge you for a carry on. The personal item I had on my flight out to Denver did not cost me anything, however, the exact same item on my way out of Denver was now deemed a carry on item by the ticketing agent and cost me $45 to carry on. Not only was I being extorted but the attitude in which they were doing it was completely unacceptable. Had I known, I could have saved some money and paid on line for the carry on. Changing the rules of the game and providing me no remedy when I ask about the change in policy by responding, "I'm saying its a carry on" is why I will never fly frontier again. Do yourself a favor and spend the money on the front end because frontier will find a way to squeeze it out of you on the backend. And will expect you to smile and thank them for it."
Cons: "having to pay to get an aisle seat. Two hours before the flight for baggage check in at the Pittsburgh airport was not enough time to then be at the gate in enough time prior to take off. I tried to check my bag three hours prior and was told to come back and then there were fifty people in line ahead of me. Not a good policy at all.The TSA lines are too long. This will affect my choice to travel Frontier again."
Cons: "Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!"
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Pros: "The flight itself was rather cheap. You're not going to beat $40 buck."
Cons: "I didn't like, however, that they never mention that any additional bag is another $45 dollars. I ended up spending around $120 dollars."
Cons: "Who charges for carry on bags? And why are the seat so small. I'll never fly with them again"
Pros: "Great price, great service clean comfortable"
Pros: "Efficient, quick flight!"
Cons: "No free snacks!!"
Pros: "I loved the price of the tickets. My children spend the summer between Iowa and Alabama. So we travel a lot. I normally drive to Kentucky to meet up with Grandma to let them go north for part of the summer. However, this year I have planned a honeymoon, and even planned going to Virginia two weekends back to back. I thought I would fly to St. Louis from Atlanta to cut down on the driving. (I tend to get sick on road trips anyway, a flight would be nice). I found these tickets for around $50 each. I needed 3. Got them. The flight to St Louis was quick. We landed 20 mins ahead of schedule. (Made my return trip great as I was back on the same plane and was sorta freaking out about making it back to the gate in time) Landed in St Louis walked to baggage claim met up with Grandma returned with time to spare. The return flight was the same. I did not like the seats. I ended up with a massive migraine no fault of the airline but I would have loved to have been a little more comfortable. It has been a long time from my last flight and this one. The price of baggage went up. (As well as tickets which is one reason its been a while) I did notice that the airline is wanting you to prepay for baggage when you purchase the tickets. In the long run makes in SO MUCH EASIER! And with the most recent issues with TSA and getting through security that speeds things up. I paid for one checked bag. And using the frontier site was cheaper than I would have been charged at the airport. Overall I can't complain. I did make it to and from my destination on time and safely. My bag was in one piece. The seats not being the best is a minor detail. Oh. And unlike some of the other flights this one did not offer free drinks and snacks. I've flown Southwest, and Delta I was offered a soft drink and a small bag of something. I was offered to purchase these from this line. Found it odd."
Pros: "Nice plane with good room for sitting (I have long legs). Great service and the flight was the smoothest I have ever experienced"
Pros: "The price was unbeatable, as I was only doing a day trip over a short distance."
Cons: "I'm glad that it was a short distance, after I got on the plan and saw what must be some of the thinnest seats in the industry, which I have not scientifically evaluated, but, I do feel free to express my opinion. I would not have liked sitting in this seat for a longer flight. Also, the smallest tabletop I've ever seen would not have been suitable if I had decided to open up my full-size laptop for use."
Pros: "It was on time"
Cons: "Flying is no longer a luxury over any other form of transportation. It was at one point. The only reason to fly is to get there faster. No appreciation was felt for for helping pay Frontier's bills."
Pros: "The crew were very polite."
Cons: "I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Pros: "I loved the gate agent. She gave me a row of seats to myself. I also loved the flight attendants. They were very courteous, friendly and professional. The pitch between the seats were decent. They definitely respect the passenger and provide excellent pricing. I traveled without bags or personal item. I understood exactly what I was doing. Going to Vegas for 24 hours for next to nothing."
Cons: "I felt the snacks were overpriced. It was kind of funny seeing the flight attendants use debit or credit cards for each item on their cart."
Cons: "carr y on 70 $"
Pros: "Flight was affordable"
Cons: "The seats were extremely uncomfortable and it cost $40 to check in a bag"
Pros: "Crew and boarding were great. I appreciate the great fare I got too. Probably the best fare I've ever seen for this route. Just pack enough clothes to fit in my backpack and no luggage fee. Great for a short weekend away."
Cons: "Seats are just so narrow and tight. Lots of babies and kids on the flight, but you offer discount fares so all of the above is to be expected."
Pros: "No frills. Quick to load and take off. Excellent landing."
Pros: "On time flight"
Cons: "Less over charges on luggage a drink or a snack and nice flight attendants"
Pros: "Staff very pleasant. Like the new Airbus A320"
Cons: "$7 for a can of Budweiser?"
Pros: "Flight attendants we're great"
Cons: "Seats are uncomfortable"
Cons: "I lost my connecting flight because of them so I never took it. They moved me for the next day flight. Dont include spirit in ur offers"
Cons: "3 hr deleted fly and change 2 times the gates without nobody tell you nothing about it ."
Cons: "this is the worse airline I ever been, I will never fly with them again."
Pros: "Flight departed on time. Price of tickets was nice."
Cons: "Waiting for baggage took some time..."
Pros: "A 2hour delay cause of air traffic"
Cons: "Not even a free cup of water???? I paid $457 for a one-way ticket and on top of that I paid another $47 for a stupid carry on (in which I could be a second bag on any other airline for that price!) and when I ask for a cup of water because I was thirsty I had to pay?? the chairs are small and dont recline. I definitely did not have a good experience with this airline."
Pros: "They staff was very nice and entertaining"
Cons: "I will never fly spirit airlines again due to all the hidden fees!"
Cons: "Departed 90 minutes late!"
Cons: "The usual ticket counter issues: understaffed, new or incompetent agents, generally unprofessional staff and overall bad customer experience. Flight delayed again due to missing crew."
Cons: "OverchargedI had to pay for my luggage which I'm use to carry on being free and the flight was delayed twice!! First they told me 7.15 and it was 8.15"
Cons: "Delays delays delays"
Cons: "Spirit is ranked America's most hated airline for a reason and that reason I discovered on my last trip. I believe its the most deceptive airline ever. After paying almost $200 for a midweek round trip from Fort Lauderdale to Orlando I also had to pay $55.00 for HAND luggage in one direction. To make matters worse I join their $9 club thinking I would save on my luggage on the return I then had to pay $57.00 for the same hand luggage on the return. After that experience I decide to return to Ft' Lauderdale on the morning flight instead of the evening flight I was booked on. After several calls to their reservation department and 4 persons later I had to paid apprx $120.00 for a SAME DAY change. What was funny is that when I got on the aircraft it had no more than 50 persons on it. So what started out as a quick cheap business trip was now well over $400 and counting . It gets better, thirsty from all the up selling along the way and no way to get a glass of water Spirit then charged me $3.00 for a small bottle of water. I decide to keep my thirst. NOT ANOTHER RED CENT SPIRIT!! BY FAR THE WORSE AIRLINE EVER"
Cons: "very uncomfortable cramped seating"
Pros: "Excellent pilot and crew"
Cons: "Difficult and deceptive company."
Pros: "Clean new looking planes, nice people. Amazingly on-time departing and arriving."
Pros: "It was comfortable he loves it but when it come to luggage process.forget it.which is the most important for us."
Cons: "That's not right,this is my first time purchase this ticket for my father.its not going to happened again believe me.i regreted it that I didn't get American airlines which I normally get I was just trying spirit ,trust me it was the worst experience ever."
Pros: "My flight into florida not bad except I thought the plane was going to shake apart for the first 1/3 of the ride"
Cons: "Some how they did something wrong when they put my information in the computer for my return flight departing from Ft. Lauderdale. I was not able to check in and print my boarding pass ahead of time. I called the customer service line twice to confirm that my reservation was intact even though I could not print the pass. At the airport there was no "bag drop" so everyone from all Spirit flights had to wait in a line that was 2 blocks long (no lie.) It took 45 mins. to get to the counter. Once there no one could seem to figure out what was wrong and it didn't seem to be a priority for them as they were putting out quite a few other fires. I stood at the counter for another 45 mins. They finally were able to print my boarding pass. Thank god I was TSA approved or I would not have made the flight. That did not seem to bother any of their employees. They won't be seeing me again!"
Pros: "To have luggage included"
Cons: "No food , no luggage"
Cons: "DELAY, SERVICE"
Cons: "Secong time in one year with no compensation."
Pros: "All done well."
Cons: "Baggage fees extremely high..even if you take it on the plane. If you do t have access to a computer a charge to check I at the airport. Have to pay for membership. Time you pay all the high fees no cheaper then other airlines hat have better service."
Cons: "i was seated next to a women that clearly needed two seats. when she boarded someone should have seen this . I was stuffed into a seat and couldn"t move for my 21/2 hr flight. I didn"t want to make a sene but Really? BETHIE DAYTON"
Pros: "Spirit claims to be the cheapest airline, but charges over $50 for carry on items. The day of my flight, the lines to check in were out the door at the Ft. Lauderdale Airport. The kiosks were all down & the employees were shouting at everyone to direct them. If a simple question was asked, the Spirit employees would snap & move on to the next person, without really helping. I was late to my flight because of wrong information that was given to me and I almost did not make it in time. Just like any other airline these days, no food is given for free. The seats are the bare minimum."
Pros: "Not the seats"
Cons: "I don't know from which forbidden bowls of the earth Spirit conjured up these forsaken seats, but the wizard who did so much have been through a fresh divorce because these chairs are built from hate and spite. If you get off the plane with out needing to see a chiropractor, Spirit hasn't done their job."
Cons: "Luggage limit 40 lbs instead of 50 lbs like every other airline, so they can charge you $30 dollars more for your luggage when you get to the gate. The flight was oversold, they had people on standby. $5 for half a cup of soda or juice, they don't even give you your whole can. Plane was freezing, people were wearing their polar fleece. On top of that, they announce an advertisement for their credit card aboard, with a whole plane of captive listeners forced to hear. Awful customer service, no phone number to call, will never fly spirit again If I can ever help it!!!"
Pros: "I liked that they let military board early whether they were in uniform or not...flight attendants were friendly"
Cons: "I didn't like that the seats were so thin and they didn't reclin at all, I barely even had space to move and get comfortable. The tickets were cheap but they made up for the cheap price with baggage prices, they charges for every bag even the carry-ons."
Cons: "I will never fly Spirit again. I knew from one previous experience that they were the pits regarding seat room; but I never figured they were theives They never sent a confirmation of ticket. THEY HAVE ABSOLUTELY NO HUMAN BEING TO SPEAK WITH IN PERSON on their telephone contact number, no matter what button you push. The transaction didn't post on my credit card, so I assumed it did not go through. I bought another ticket. Five days later they put both tickets through. that's it I am done with this cluster F$%K airline."
Cons: "Long lines. Cramped seats."
Pros: "Up beat personnel"
Cons: "Baggage fee fiasco that upsets everyone"
Pros: "Friendly staff"
Cons: "Seats are uncomfortable"
Pros: "Boarding went fairly quickly"
Cons: "The space between seats was too short to fit my legs in (I'm not talking comforatably; I mean AT ALL - I physically did not fit), you have to pay for every little thing and ultimately save no money, the staff is obviously bored at work and spends a lot of time in their phones or complaining. I hate this airline."
Pros: "Price Quick boarding On time Comfy seats Clean"
Cons: "Seats don't recline"
Pros: "Too basic for my taste especially in light that the competition does better."
Cons: "What is there to like? Felt like cattle cars going to the death camps. Not gracious staff offering comfort or humor. Just doing their bidding. Flight attendants spent most of their time walking the aisle collecting trash."
Pros: "Flight attendant made funny take off and landing announcements"
Cons: "They literally read a 3 minute Bank of America commercial midnflight, waking people up. Gate area horribly crowded. Hate their random seat assignment if you don't let them extort you more obey to pick a seat."
Pros: "Flight was on time and perfect landing!"
Cons: "Too many charges overall for the bags #ridiculous"
Pros: "Taking me safely that's all"
Cons: "Charging me $50 for one bag .. I rather take another r airline and pay more than taking spirit. This is a scare for life for me . Thanks but no thanks."
Cons: "They cancelled and uncancelled my flight then delayed it some more. I went through TSA three times trying get home. They never offerd assistance to re-book me on another airline. I only was offered a refund for the failed leg of my trip. I had to book another flight myself and had to land in an airport that was 30min away from the one I departed to get my car. My day went from 5am to 11pm. Never again Spirit!!!"
Cons: "Long queue to drop the bags to dispatch!! Not even tap water to drink on flight."
Cons: "We waited over 1 1/2 hours in line to just check our bags. It was terrible, no organization., we were there almost three hours early and just made our flight. No excuse for this needed more staff period or staff that could work a little faster. Someone even gave a staffer money to get her moved up in line. No acceptable."
Pros: "Snacks and liquor options were great! The menu was easy to read."
Cons: "No onboard entertainment such as TVs."
Cons: "All of the stupid bahg"