Find Deals on International Flights to Raleigh-Durham

Flight attendants and first class

Delayed too many times Did not keep us informed in a timely fashion Original boarding:1:45, Actual departure = 3:45

The ground staff is very arrogant and kept on referring back to policies changes because of merger, why should customer care for their internal issue?

Flight cancelled

At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process.

Boarding

Security check was too slow.

wifi

n/a

Returning flight delayed 7+ hours

Boarding was quick and flight was on time

I was seated next to an extremely obese man. He was so large his body spilled over not only into my seat but rested on my body if I did not plaster myself against the window. This was very disturbing on many levels. First of all, I paid for a seat on the flight but only was able to utilize half of it for the man next to me took up not only his seat but half of mine. Secondly, we were seated in an exit row. There was no way this man could fit through the emergency exit. This aroused a sense of panic and an overall feeling of unsafety for me because in the event of an emergency no one would be able to escape in our area because this man would clog up our exit. This could prove fatal for many people. Thirdly, his body kept touching mine since he was overflowing into my seat. During takeoff and turbulence especially, his excessive fat would rest on my legs, arms, and torso and bounce around. There was no escaping it. It was not only disgusting and disturbing to be unwillfully touched by this stranger, but it also caused me to feel extremely claustrophobic. I feel as though regulations need to change regarding excessively obese people flying on commercial airliners. It is unfair for passengers like me to pay an equal amount and be cheated by passengers like him and only receive half of what I paid for mixed with undesired human contact and is also a serious safety hazard. Thank you for your time and I hope you take my complaint seriously and consider reviewing your regulations.

Nothing!!!

Bags were sent on to our Raleigh flight automatically without anyone telling us....told by crew members to pick up our bags at the baggage carousel, spent ridiculous amount of time trying to locate our bags, causing us to almost miss our flight to Raleigh. Made the plane with seconds to spare only to be yelled at by the flight attendant, when making it to my seat, " just find any open seat and sit down....loudly in front of the entire plan of people! !! I'd walk before EVER flying United again! !!

I liked that they were very helpful and I felt comfortable

The plane was a little small my son booked my flight so I wasn't expecting to be on a plane that looked like a half of a plane but it was ok anyway

The crew were friendly, considerate, and good at their jobs.

The 'best' part: Frontier tried to charge me $104 to correct a mistake in my name during the online check-in process! I called and the customer service person agreed to make the correction without charge but also verified that the company did initially post the charge. In general, Frontier tries to charge for every conceivable aspect of a flight, including ANY seat you select (so you must decline to select any to avoid this) and the little snack bags on flights. Also, the first checked bag costs $35. Use with caution.

You new seats are horrible. I am not a heavy person and so depend on a seat to have cushioning. Your new seats are like sitting on a park bench--no make that--like being forced to sit on a wood plank. What were you thinking when you decided to put those into your plane?

New plane, legroom, snacks. Really nice flight attendants

Delayed 50 minutes!

Large space

Old plan

USB and AC power supplied in-seat is incredibly nice feature.

1 of the 3 bags we checked was forgotten at JFK airport. Since we had a 5 hour layover, Delta had ample time to get the bag on the plane.

Crew aware of my children's nut allergy and chose not to serve

Coffee horrible

It was on time

Small aircraft.

We boarded the plane, made it to the runway when a light came on causing us to have to wait and wait on the plane until they had to bring us back to the gate where we had to exit the plane and go back to WAITING in the terminal. We were so delayed I missed all of my meetings and lost business because they could not give us an ETA at all or updated on our flight.

This flight was a bit better, we slept most of it.

Our bags did not arrive to RDU, we had to wait till the next flight.

Everything was well run, the usual jam to get on the plane but that's a USAir tradition.

Price, timeliness, flight

Price nick picking. Let me know up front.

Very friendly stewardesses and crew!

The landing was harsh.

The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful.

The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all.

I liked how friendly the attendants were.

I hated how it kept delaying and delaying I didn't know what to do or if to leave and come back time change was ridiculous

They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm.

Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight.

captain & flight crew were awesome!!!! i recommend this airline anytime. very smooth flight!

Don't like that you have to pay for any baggage other than a personal item.

The single best thing was that the cabin lights were dimmed on the way to Raleigh so I could sleep since it was so late. The crew was polite and patient. Getting re-booked for a new flight after my original flight had been cancelled wasn't too bad. Text message updates are helpful (but could use more info).

I arrived into Newark to find out that my flight had been cancelled. I'm still not sure why it was cancelled. Then, I was placed on a new flight that was intended to leave at 8:30pm, but didn't leave until 1:00am. I spent 10 hours in the Newark airport where, even though charging stations were in abundance, wifi was non-functioning. I received 7 text messages, each one with new departure times. I appreciated the texts, but would have liked to have more information about why we were delayed. Communication from gate agents can go such a long way. I spent a ton of money on bad airport food and couldn't work due to the lack of wifi. I never understand why nothing is offered to passengers in return for such delays--whatever happened to food vouchers, etc.?

Good crew Landed on time

Bumpy ride