MCT - IAD
Find cheap flights from Muscat Seeb to Washington Dulles Airport
Good to know
|September||Best time to beat the crowds with an average 17% drop in price.|
|January||Most popular time to fly with an average 31% increase in price.|
Average price round-trip
|$1,064||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Muscat to Washington Dulles Intl
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- Looking for a cheap flight? 25% of our users found flights on this route for $891 or less one-way and $1,050 or less round-trip.
- High season is considered to be December, January and February. The cheapest month to fly is September.
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Top 5 airlines serving Muscat Seeb to Washington Dulles Intl
Scores according to KAYAK customer reviews
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "Efficient, and courteous,seats too were comfy, neat amd clean"
Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Pros: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Cons: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Cons: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."
Cons: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Pros: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Cons: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."
Pros: "Good movies, comfortable seats"
Cons: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Cons: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."
Pros: "The flight attendants are always friendly and helpful"
Pros: "Solid movie selection, good food"
Cons: "You have to go through security again at the Qatar Airlines gate, which takes extra time"
Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Pros: "Crew professionalism"
Cons: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Pros: "Boarding was good and the flight was on time"
Cons: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Pros: "For the first time, my vegetarian food was pretty good and I didn't have an upset stomach as soon as I landed in India. It was a miracle for me. Thanks, Qatar airways."
Cons: "The seat was uncomfortable as usual, I am in my 60s. But most of my economy seats are somewhat the same, so no difference."
Cons: "Catering and seating. They ran out of food and drinks"
Pros: "The seating, crew members, and entertainment was really good."
Cons: "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"
Pros: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest."
Cons: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Bathrooms were dirty by 4 hours into the 14 hour flight. Sinks clogged, garbage can overflowing. Not just one bathroom. Gross. - Worst flight attendant service I've ever had, and I don't expect much since I've traveled a lot. Service was rushed, coffee cart for our side of plane never arrived, when I walked to the back to ask for some, they couldn't find the milk and made a fuss about looking for sugar. Lots of similar examples throughout the flight. - The baggage claim carousel number never appeared on the screens at IAD after landing. Other flights showed but not Quatar. We waited a while then walked around to check them all until we found the right carousel. Never seen this happen before. - One of our bags never appeared, so we waited until all luggage had come out and checked with the counter. They found our bag somewhere and brought it over after a 20 minute wait. No explanation given. Good thing we'd counted bags."
Pros: "Very nice"
Cons: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."
Pros: "The best service"
Cons: "Nothing bad to say"
Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Cons: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."
Cons: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Pros: "The crew was excellent."
Cons: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."
Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Pros: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Cons: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Pros: "Liked the entertainment options with a large movie catalog."
Cons: "Customer service by phone, boarding process, width of seats, speed of cabin service."
Pros: "The crew and the airline was a great experience."
Cons: "I wish there was more leg space between the seats."
Cons: "The luggage management system was terrible. We had to wait 2 extra hours for a single carry-on that we had to check in before our 15 hour flight. After a 24 hour journey, it is really inconsiderate to add extra hours to the journey. For luggage, I would give a 1, very poor rating for Qatar Air."
Pros: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."
Pros: "Entertainment and food"
Cons: "Could not sleep... Need more room"
Pros: "Crew was phenomenal. Felt safe and cared fir on flight."
Cons: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"
Pros: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Cons: "The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped."
Pros: "Better than costumer service in Thailand"
Pros: "What I really impressed me over other airlines was the choice of movies and other entertainment"
Cons: "What I really didn't like was the food. ex. I asked for Hindu good. The choice of chicken I had was never ever cooked by Hindus. The chicken was looking something like a small hot dog served with potatoes which is never a part of Hindu meal. Also the curry was less making the passengers eat dry rice. Some passengers had pickle as choice some had some kind of butter to eat with rice and curry which could never be a combination."
Pros: "Crew was very helpful"
Cons: "Cabin was very hot"
Cons: "The food choices were not very good. However there was a good selection on the beverages and they were complementary which is also good"
Cons: "Not serving food in time."
Pros: "On time, check in staff was friendly and helpful"
Cons: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"
Pros: "Food and service were great."
Cons: "The usb charger was broken"
Pros: "we made it safe everyone was nice things went smoothly"
Cons: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
Pros: "The crew, food, and choice of entertainment."
Cons: "Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey"
Pros: "Missed the flight due to delayed flight coming into Muscat."
Cons: "Missed the flight due to delayed flight coming into Muscat."
Pros: "Friendly airlines and service was excellent."
Cons: "No anything"
Cons: "The food wasnt good"
Pros: "The Knowledge that I would never fly Turkish airline again"
Cons: "Cancelled flights without contacting me Delayed takeoff for 9 hours. Took off knowing they would not be able to land in Istanbul and dropped us off in Izmir Did not cover the cost of food at the hotel in Izmir. Took us to a hotel over an hour away from the airport"
Pros: "We had a great flight other than the uncomfortable seats. The food was outstanding and the staff the staff was very accommodating. I was glad I was able to charge phone/tablet on the plane"
Cons: "My seat didn't lay back, which made it was difficult to sleep. The seats are too close and generally uncomfortable. I just wish we could have toured Istanbul since we had a long lay-over. Took forever to find out where the tour was only to find out we needed Visas. The airport staff was not helpful. The bus tour is promoted on their website, and it sounded like it was easily accessed as soon as we were off our flight from Johannesburg. Not so."
Pros: "Everything was great. Would never fly another airline if Turkish was available."
Cons: "You must hear this all the time. An eleven hour flight is torture. Maybe a little more padding in the seat cushions. Still, You Are GREAT"
Pros: "Great flight/airline, but boarding was a hot mess!"
Cons: "Overall, we had a great flight and will probably fly with the Turkish Airlines again. But boarding was an absolute mess: the "secure" gate area was tiny and way too small to accommodate all the people on the flight, and the temperature in that area of the terminal was blistering hot. Combined with an organization that was messy, let's just say that all of us were REAL happy when we finally boarded the plane."
Cons: "Worst boarding as flight was late and who ever was boarding us was rude, I get in my seat was taken, flight attendants were the rudest Iv ever dealt with, anything I asked for was not available, air conditioning was not working in the middle part of the plane. I could not stand sitting so I stood in the back the WHOLE 10 hour flight from the heat. I was so uncomfortable I will definitely take action on this one. I will demand a full refund the whole way I was extremely upset."
Pros: "outstanding flight assistances, excellent food."
Pros: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Cons: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
Pros: "the flight from Istanbul to the U.S. was amazing, I watch 3 great movies and some wonderful meals. Even though I,flew economy I,felt like it was business class - foot rest pillow and blanket and they hand out hot towels and packs with toothbrushes and socks and slippers. I will definitely. Fly. Turkish Air again based on,this very positive experience"
Cons: "There was one flight attendant who,thought she was all that ..she was rolling her eyes at passengers and had a snotty look on,her face."
Cons: "Refused to refund cancelled flight"
Pros: "The crew was very professional"
Pros: "Food was excellent,lemonade was great"
Pros: "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
Cons: "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."
Pros: "Crew was fine; food fine."
Cons: "These were probably the most uncomfortable seats I've ever flown in. I'm only 6 ft 1 inch, so I'm not unusual. I could not sit with my knees facing front; I had to splay them out. The tray table would not come all the way down flat before it hit my knees. If there were a lower rating than poor, the seats would have won it; Movies were among the worst ever. where do you get them?"
Pros: "the crew, meal, flight, every thing was excellent"
Cons: "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."
Pros: "Nice entertainment, nice services, very kind service crew"
Cons: "Everything was so good i can't say; i didn't like something"
Pros: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"
Pros: "I do not like anything"
Cons: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"
Pros: "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
Cons: "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."
Pros: "The flight was very pleasant. I was traveling wit my 2-year old and they brought him a little Batman vs Superman bag with an inflatable airplane, airplane binoculars, and slap on watch. They also brought him an activity book. I thought this was a lovely touch that helped keep my child entertained on our long flight. Adults also received a goody bag with grippy socks, slippers, eye mask, lip balm, toothbrush with toothpaste, and ear plugs. It was a pleasant surprise."
Cons: "Someone was escorted off our plane when our flight landed for unknown reasons. This was the day after the terrorist attacks in Belgium at the airport and metro, and the crew asked the person being escorted off the plane if he had taken all of his bags. If this person was a terrorist, do you really think he would just tell you if he left a bag of explosives on board?"
Pros: "I Am like The Service"
Cons: "I Am like everithiry the service and food"
Pros: "Usb charging, entertainment was nice."
Cons: "Ran out of chicken dishes- only had beef to offer. Seats were slightly uncomfortable. Crew was not very friendly/smiley."
Pros: "Loved the food service."
Cons: "The cabin was very hot? How do they work like that? I'm surprised the flight attendants didn't get heat stroke. Anyway, I suppose its cultural as I noticed a lot of places overly heated in turkey."
Pros: "Food and drink made two long trips very comfortable."
Cons: "My trip originated at Ivato airport in Antananarivo, where even with only one checked bag weighing 12 kg, and the proper carry on, I was harassed for bribes. An hour after clearing security, I was called down to the baggage area, where after emptying my 12 kg bag, "national police" lost my transit tag for final destination in US. Turkish Air employees made the extra effort to print out a new one, but I was asked for "gifts" or "rhum" by 3 different Ivato police, baggage boys, etc."
Pros: "Good service on board."
Pros: "Nothing at all"
Cons: "Not comfortable"
Cons: "food and entertainment package was not at all good. co-passenger drinks heavily and makes me uncomfortable as she was totally unbalance"
Cons: "no leg room entertainment was lacking..."
Pros: "When they did speak clear English they shouted at passengers to 'Shut Up and you'll wait'."
Cons: "Counter people at Turkish airlines in Istanbul told us to 'Shut Up and you'll wait'."
Pros: "The flight crew was great. Food was excellent and very little turbulence on this flight."
Cons: "We missed the flight due to Turkish airline airport staff being incompetent. Flight was delayed to 4 pm from 12:35 the day before and we did not leave until closer to 6 or 7 pm. I would not recommend flying into Istanbul as the airport seems to be very disorganized, and might not totally be the fault of the airline. We waited for 3 hours to get new boarding passes for a new flight and then after waiting 3 more hours in the hotel line, Turkish airlines said "we are out of hotels" and left a large number of customers stranded at the airport. When trying to get reimbursed for the hotel, the staff at the airport was clueless. I won't be flying Turkish Airlines again."
Cons: "By far Turkish Airlines has the least amount of leg room available on an international flight (coach class) that I've ever traveled . . . and I'm saying that as a career pilot. If you are over 6' tall, you will be in agony on any flight that crosses the pond (I traveled on their Airbus A330 and Boeing 737 . . . same story). My tailbone was pegged to the back of my seat, yet my knees were still smooshed into the seat in front of me. I was absolutely miserable. I ended up standing in the back next to the toilets for over 2.5 hours of the 10 hour flight because that was more comfortable than sitting in this cattle car."
Pros: "I enjoyed the meals and the service,"
Cons: "The zipper in my new suitcase was broken at the IAD airport."
Pros: "Great hot meals and in-flight entertainment Comfortable seats"
Pros: "Best of the best so far!"
Pros: "I didn't like there service b/c they weren't helpful at all. Also I had my baby with me and they didn't give her anything to play with as usually airlines do."
Pros: "Wifi on some flights"
Pros: "from the people in the airport to the air crew, they provide a great service! further than any other airline. I have fly twice with them and is always a pleasure."
Cons: "Selection of movies can be better!"
Pros: "Fast boarding"
Cons: "No wifi on the plane"
Pros: "Amazing service Great Food Best attutude in the sky (flight attendants)"
Cons: "The heat before take off"
Pros: "Service and other legs more uptight crew set bad tone while getting a stretch near bath rooms -12 hour flight!"
Cons: "Crew was not so friendly"
Pros: "Seats were TOO close, my knees were jammed into a seat back for 11 hours and the people next to me were incorigable."
Pros: "Food was excellent, well presented. Nice crew. It's the little extra touches that make this airline nice. Bathrooms were large and well kept cleaned."
Pros: "Great staff and smooth on time flight"
Cons: "Small plane"
Pros: "On time and the staff were very good. The food was not great, buy good."
Cons: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."
Cons: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Pros: "fast boarding"
Pros: "There was nothing to like."
Cons: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"
Pros: "The fact that it was indeed a plane that went to europe. that's it."
Cons: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Pros: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."
Pros: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Cons: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."
Cons: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."
Pros: "The snack/ breakfast was not very good"
Cons: "Long flight"
Pros: "Awesome. Very comfortable even in economy seats. Great entertainment"
Pros: "The Staff"
Pros: "Flight attendants very nice and efficient"
Pros: "The crew was friendly and respectful"
Cons: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"
Pros: "The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip)."
Cons: "I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are."
Cons: "great and easy"
Cons: "I selected my seats online before the flight. It seems my seat assignments were changed (many other customers complained of the same issue). I have siliver status on United and was told that there was no way to be considered for upgrade to different seat. I was told that the list was already full of higher priority customers. Yet at the same time the same employee announced those seats were available for purchase at $200 Euro for others. It seemed in both cases Lufthansa shuffled around passengers out of their selected seats for unknow reasons and also werent honoring frequent flier status programs for changing seats. Furthermore, the in seat entertainment did not work and it took quite a bit of effort including trying to move seats to get the flight attendants to reset the system (they said it would affect other customers who didnt have problems with their entertainment system). 8+hour flight is long flight to not have the system working. eventually the fixed it a couple of hours into the flight."
Pros: "Lufthansa kept to the time schedule"
Cons: "At Frankfurt, the boarding gate was changed two times."
Pros: "The people, the service, the seats, the timeliness... (I did not fly from Washington to Munich on Lufthansa; I flew back on Lufthansa.)"
Cons: "Nothing. They were great."
Pros: "Good service"
Cons: "27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever"
Pros: "Great food options, blanket and pillow, and free movies was the best"
Pros: "The crew was friendly and helpful"
Pros: "The flight attendant was helpful in confirming that my connection gate was C14."
Cons: "I only had 45 minutes between my Washington DC flight and my flight to Frankfurt and the flight to DC was delayed by a few minutes. Because the carry-on baggage had to be checked it took extra time to get my bag after the plane landed and my connecting gate was in terminal C (I arrived at terminal A), so I barely had enough time to get there, even when walking at full speed and not stopping once along the way. This was too short of a time between the two flights."
Pros: "Lufthansa is a superior airline with friendly, helpful staff. It is always enjoyable to fly with them!"
Cons: "Entertainment seems like you have to pay for even basics. If you need to charge for movies domestically, fine, but even basic news or so timed out. Seats are tight (legroom). I am 6'2" and knees were against seat in front of me."
Pros: "loved the plane, comfort and leg space, blankets, all very good dinner was very tasty, decent wine, lovely cognac after dinner very nice and efficient staff"
Cons: "the second meal/snack was inedible - some sort of pretzel roll with undetermined filing, horrible! please go back to a ham and cheese and a roll of the past. This is the second flight on Lufthansa that i experienced some weird pizza/pretzel roll thing the entertainment system crashed a few times, had to be restarted and still did not work for all"
Pros: "I was on row 45 and my sit "shake" a lot during the flight and also when landing. I don't know if it was a weather issue, but it took too long to land and the pressure in the cabin was not OK and made my ears heart a lot. which didn't happened ever before."
Cons: "One flight attendant just seemed grumpy as she slammed down my tonic water plopping some out of the can. And that was in the first hour or so - thus - it was not just the end of a hard flight."
Pros: "In flight entertainment had great options"
Cons: "Lufthansa HAS to improve its boarding process. There is no reason for people at the front of the plan and back of the plane to board at the same time, it makes everyone stand up in a silly line for 30 minute, when everyone could do their own standing only when needed. Also the enforcement of the baggage policies was so uneven that I almost thought Lufthansa might actually be discriminating against Americans. Checking in, we were told thst I couldn't have a small roller bag in addition to my small backpack and that I would need to PAY for checking the small roller bag. I pushed back with the agent and ultimately he decided to check the roller bag, to then see the number of people with small roller. Bags and purses made me really mad!!! Also agree with the reviewer who said thst Lufthansa should give. More time to select seats than the last 24 hours,"
Pros: "Great flights. No problems. Used a different company to schedule my return flight and having trouble with them. Wish I'd stuck with Kayak!"
Pros: "The food was good and I enjoyed the selection of movies"
Cons: "However I've never seen such a rude staff that is so blatantly willing to ignore economy class. While I understand that economy class isn't accompanied with as many perks, it would be nice to have had at least one flight attendant whose job was to care for the masses. Poorly designed plane, rude people, terrible flight."
Cons: "Bad food, surly crew, old plane nor properly cleaned, ancient entertainments system, cramped seating"
Pros: "The flight was quick, getting on was no problem. The crew were friendly, I was comfortable in the seats on the short trip, but I think more than two hours would have been trouble (I'm tall). The food sufficed for a quick trip. I only say Good because the food was good, not outstanding. Entertainment was pretty much magazines."
Cons: "Everything was really just as I expected it to be, nothing too flashy or exciting."
Pros: "As always with Lufthansa everything went really smooth and timely. I also got my vegan meal which was quite good and the seats seem wider and with more legroom than on other airlines. The crew was very pleasant and attentive."
Pros: "Good timing, organized, nice attendants. excellent crew"
Cons: "Seats were little tight but overall excellent flight and friendly crew."
Pros: "Being a short person, the seats are very comfortable . My feet could touch and rest on the floor. It appears funny but it makes a big difference to a 4 feet and 11 inches person travelling long distances. Overall my experience with LH is excellent."
Cons: "The noodle chicken had too much tomato sauce; otherwise, everything was very good."
Pros: "Crew was great. I was traveling with 2 young kids and it was great experience."
Cons: "I don't like that nobody contacted me yet about my demaged luggage."
Cons: "A worker at the check-in stand in Schiphol airport was very rude. We didn't get Lufthansa even tho I booked through them. And instead we got America airlines."
Cons: "overlay duration is too bad ....its takes 30hrs instead of 19hrs journey"
Cons: "I booked Lufthansa. I should have been on a Lufthansa flight not a United flight which is a inferior airline."
Cons: "Flight was scheduled for 5pm, our connection was late but we mangers to run to our gate @ 4:45pm And it was to late- dors closed So I waved good bat to our plane - it was right there So instead of 1 hour layover it's 16 hours"
Pros: "The crew was attentive and effective. The vegetarian food was excellent. Plane was clean. Bathrooms were checked regularly."
Cons: "Generally, I'm a happy camper and easy to understand some "discomfort" that comes with traveling. Return trip operated by United. Terrible experience. No legroom[I'm 6'-2"]. The seat confinement was so stressing that it was impossible for me but just to extract myself and find a place where i just could stand. Meaning I was standing most of the trip. My wife and myself are globetrotters and this was one of the worse flight experience ever."
Pros: "I would not have selected Lufthansa for this round trip, had I know UNITED is involved period. Can not folks integrate your systems so that boarding passed for united can be printed before the start?? It is the internet age folks, wake up before Emirates eats your lunch!!!"
Cons: "thanks for the survey, but do something and avoid united with UNITED!!!"
Pros: "We were seating toward the rear of the plane and they run of the food options for dinner. So we were stuck only with whatever was left."
Pros: "empty seat by me"
Cons: "paying $17 for wifi, food sucked this time"
Pros: "I loved being upgraded to premium economy! :-)"
Cons: "for a 9 hour flight there was not enough food served - 1 lunch and 2 snacks left us hungry///"
Pros: "The additional leg room"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "All of the less than good, obvious!"
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Pros: "Excellent crew, good food & movie selection."
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "Crew were great"
Pros: "No delay and nice staff"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "The flight crew was so friendly and the food was really good."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Cons: "The plane was very hot"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Pros: "Nice people and good service"
Cons: "Not much"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Crew was awesome"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Everything. Staff incredible."
Pros: "Catering is ok"
Cons: "Seats comfort really old school"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "...The transfer at JFK was terrible"
Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Cons: "First safety"
Pros: "Great crew, Food."
Cons: "Reduce baggage charges."
Cons: "The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET."
Pros: "Friendly crew. Excellent check-in. Priority bags came off first."
Cons: "The seats are uncomfortable"
Cons: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."
Cons: "Was nice best"
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Cons: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."
Cons: "Always delaying, catastrophic food."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Pros: "The aircraft was clean and the food served was cool"
Cons: "The turbulent"
Cons: "The entire flight was great!"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Cons: "old, uncomfortable plane with no entertainment system. miserable experience"
Cons: "Good service"
Pros: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Cons: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."
Pros: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Cons: "I would prefer the the main cabin lights be kept off longer."
Cons: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"
Cons: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
Pros: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Cons: "I can’t fault anything on this flight."
Pros: "Meal service plentiful. They kept the bathrooms very clean"
Cons: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Pros: "Sleeping most of the way"
Pros: "nice movie but that's all"
Cons: "chair and light broken. tasteless food. small screens"
Pros: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Cons: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
Pros: "The Ethiopian Air flight crew are outstanding at their work."
Cons: "Not enough water. The water is doled out in small cups."
Pros: "See above."
Cons: "See above."
Cons: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"
Pros: "Boarding and the programmatically were fine."
Cons: "It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour."
Pros: "It is ok the flight"
Cons: "No comment"
Cons: "The waiting time for the connecting flight to was far too long...."
Cons: "Lack of customer service. Due to the delay in Washington, we missed our connecting flight. Though the EA personnel knew of our delay and missed flight, we still had to wait in line at the counter for 3 hours in order for them to put us up in a hotel and make other arrangements. Though they had 15 hours to do this for us, they did not. They served some customers and did not serve others. There was no communication whatsoever, they just handed us papers without explaining what was happening."
Pros: "Entertainment options were good and they fed you several times"
Cons: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"
Pros: "Long flight but comfortable. Pleasant crews"
Cons: "Horrible food selection, needs improvement"
Pros: "Dreamliner was awesome"
Cons: "Horrible food selection, needs improvement"
Cons: "Food and entertainment is very poor."
Pros: "The movie and music collection was good."
Cons: "The awaiting time to get the boarding pass to long."
Pros: "We are so tired of showing up our passports many times in the ethiopian air lines. Overall we had a very good trip and the crews were so nice."
Cons: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."
Cons: "same flight crew"
Pros: "The crew is very kind."
Cons: "I was the second person in the toilet. It was already dirty (is there a better flushing system available?) and the liquid soap didn't work. Also the seats are very uncomfortable for a night flight: hard and crowded. No personal tv sets. Only overhead, and from where I was sitting I had either to look back uncomfortably, or look at a small screen quite away up/"
Pros: "I was prevented to travel , from Lisbon to Rome then the onward connection to Adis and and Juba subsequently , on the rounds of an an error on the booking by which my email address appears in between my name , unfortunately on the very same ticket that i used initiating my outbound trip. therefore i was forced to buy a new ticket which costed me 1,830 euros."
Cons: "boarding announcements difficult to understand toilets not kept clean - not enough for size of plane stewards just OK - understaffed for a full 787 food mediocre - definitely better on other carriers to Africa spent 21 hrs in one plane from JRO to IAD in part caused by a 5 hr mechanical repair in Dublin pilot lead us to believe repair would be quick but it wasn't overall my worst international flight out of several dozen I will not fly Ethiopian Air again"
Pros: "It was a good flight with no bad surprises. All went well."
Cons: "They had run out of the fish for the meal, so I had to have chicken. But that was okay."
Pros: "this part of the flight was the one I enjoyed, it was not long, the crew was friendly and of course the food was good. although at one point they offered me lamb "mutton" when I asked for beef for the simple reason that I do not eat lamb, goat or... but overall, it was a pleasant flight."
Pros: "this part of the flight was not a pleasant one. the crew kept passing me over no matter how much I called. but they seemed more attentive to their native people (Ethiopian) because they spoke the same language. this was frustrating, the entertainment did not work for the entire flight, thank God I had my Bible to read...."
Pros: "kept time Good crew service Good food"
Cons: "All was good"
Pros: "Comfortable seats - but a bit of confusion for my family."
Cons: "My 3 year old son was originally placed away from the rest of our family. Obviously we were not going to allow that. Our 1 year old was to have access to a sleeping carriage but to fix the problem with our sons seat they moved the rest of us to the center of the plane. (A spot with no carriage placement). This was not resolved - and we ended up holding our daughter for 17 hours."